---
title: OnShift Reviews
meta_title: 'OnShift Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 40 reviews by the users' company size, role or industry to
  find out how OnShift works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 40
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---

# OnShift Reviews
**Vendor:** OnShift  
**Category:** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 40
## About OnShift
From recruitment to retention and everything in between, OnShift’s human capital management software platform transforms the relationship between healthcare organizations and their employees. Our innovative approach to recruitment, hiring, workforce management, pay and engagement fosters a culture where people want to work. Thousands of senior care organizations rely on OnShift software to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. We are focused on redefining the employee experience, while offering managers actionable data and insights throughout the entire employee journey—all from one unified software platform. Purpose-built for post-acute and senior living organizations, OnShift’s integrated suite of software features: • Talent Acquisition - Applicant tracking system, automated background screenings, electronic onboarding & hiring analytics • Workforce Management - Employee scheduling, workforce management, overtime monitoring & communication system • Employee Engagement & Retention - Staff surveys, performance monitoring, automated rewards system, new hire tracking, financial wellness & early wage access for employees • Reporting & Compliance - Overtime tracking, time theft monitoring, employee utilization, hiring analytics & payroll- based journal reporting



## OnShift Pros & Cons
**What users like:**

- Users find OnShift to be **very easy to use** , appreciating its navigation and flexibility in scheduling and communication. (11 reviews)
- Users appreciate the **navigation ease** of OnShift, enabling seamless access to all features within the app. (4 reviews)
- Users find OnShift **exceptionally user-friendly** , providing modern features and excellent customer support for daily operations. (3 reviews)
- Users value the **time-saving automation** of OnShift, streamlining scheduling and enhancing communication efficiency. (3 reviews)
- Users value the **easy-to-read reports** and global scheduling changes, enhancing team communication and tracking efficiency. (2 reviews)
- Automation (1 reviews)
- Customer Support (1 reviews)
- Easy Access (1 reviews)
- Features (1 reviews)
- Guidance (1 reviews)

**What users dislike:**

- Users report **notification issues** with OnShift, missing important updates and shift request alerts frequently. (2 reviews)
- Users experience **software bugs** with OnShift, including issues like birthdays reverting to the current year. (2 reviews)
- Users find the **complex setup** of OnShift to be time-consuming, especially for larger organizations needing customization. (1 reviews)
- Users struggle with **data integration** issues, as OnShift often fails to sync accurately with time clocks. (1 reviews)
- Users find OnShift's **difficult customization** challenging, requiring time and effort to tailor it for their organization's needs. (1 reviews)
- Users find the **difficult learning curve** of OnShift challenging, requiring extensive training before effective use can begin. (1 reviews)
- Inefficient Hiring Process (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Visibility (1 reviews)
- Update Issues (1 reviews)


## OnShift Discussions
  - [How does OnShift wallet work?](https://www.g2.com/discussions/how-does-onshift-wallet-work) - 1 comment
  - [How do I access OnShift?](https://www.g2.com/discussions/how-do-i-access-onshift) - 1 comment
  - [What is OnShift app?](https://www.g2.com/discussions/what-is-onshift-app) - 1 comment

- [View OnShift pricing details and edition comparison](https://www.g2.com/products/onshift/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+19%3A04%3A40+-0500&secure%5Bsession_id%5D=5d3cdf52-5c9c-4afa-a094-dc81fa73682e&secure%5Btoken%5D=cfb24864224a22f2eee6861f6ac8f7ae4e05a92e7a4bf5b7adaa687aead1d88d&format=llm_user)
## OnShift Integrations
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)

## OnShift Features
**Operations**
- Automated Scheduling
- Mobile Access
- Resource Management

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Administrative**
- Employee Work Status
- Time Tracking
- Staffing Data
- Mass Notifications

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal

## Top OnShift Alternatives
  - [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) - 4.6/5.0 (164 reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - 4.3/5.0 (2,162 reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,147 reviews)