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Omnipresent

By Omnipresent

4.5 out of 5 stars

How would you rate your experience with Omnipresent?

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Omnipresent Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience. (76 mentions)
Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative. (76 mentions)
Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs. (59 mentions)
Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks. (52 mentions)
Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs. (49 mentions)
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)
Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency. (9 mentions)
Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution. (9 mentions)
Users find the communication issues with local entities to be frustrating, though responses are timely when urgent. (7 mentions)
Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices. (6 mentions)
Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support
Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful
Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding
Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs.
See 59 mentions

See Related User Reviews

Emilie J.
EJ

Emilie J.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing onboarding and attentive team!"

What do you like about Omnipresent?

I felt very supported throughout the entire onboarding process.

Ricardo X.
RX

Ricardo X.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience onboarding with Omnipresent"

What do you like about Omnipresent?

They were very clear and available during my onboarding.

4. Ease of Use
Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks.
See 52 mentions

See Related User Reviews

Maria R.
MR

Maria R.

Mid-Market (51-1000 emp.)

3.5/5

"I've noticed the platform it's improving"

What do you like about Omnipresent?

For the platform, I like the easy menus with not many options. The most used can be found easily. The support usually answers quickly and gives the u

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Comfort and Usability in Focus"

What do you like about Omnipresent?

Omnipresent makes global hiring simple by handling compliance, payroll, and admin. It’s easy to use and saves a lot of time.

5. Response Time
Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs.
See 49 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great team supporting their employeees and associated"

What do you like about Omnipresent?

Proactivity but specially reactivity. Communications are clear and friendly. No answer to our questions are delayed in any way. They offer some intere

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"CSM"

What do you like about Omnipresent?

They're always customer friendly and have quick response times

6. Easy Setup
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.
See 48 mentions

See Related User Reviews

Maria R.
MR

Maria R.

Mid-Market (51-1000 emp.)

3.5/5

"I've noticed the platform it's improving"

What do you like about Omnipresent?

For the platform, I like the easy menus with not many options. The most used can be found easily. The support usually answers quickly and gives the u

Hiro K.
HK

Hiro K.

Enterprise (> 1000 emp.)

4.5/5

"Friendly and pro-active company"

What do you like about Omnipresent?

For family reasons, I had to move to a country where my current company doesn't operate. After consulting several EOR providers, only Ominipresent too

Top Cons or Disadvantages of Omnipresent

1. Delays
Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency.
See 9 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"From Setup to Payday"

What do you dislike about Omnipresent?

While the overall experience has been positive, there are a few areas where things could be improved. One of the main challenges is that certain proce

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support
Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution.
See 9 mentions

See Related User Reviews

Rocío J.
RJ

Rocío J.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience"

What do you dislike about Omnipresent?

There is no customer support available during weekends.

SJ

Sara J.

Enterprise (> 1000 emp.)

4.0/5

"Good onboarding and learning on the go"

What do you dislike about Omnipresent?

The downside is they don't have a number for customer support so it's all via emails, which can take a while, but the team responds rather quickly. Th

3. Communication Issues
Users find the communication issues with local entities to be frustrating, though responses are timely when urgent.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Omnipresent make international hiring much easier for us."

What do you dislike about Omnipresent?

The local entities can be a bit frustrating to deal with, both for me as a platform admin, but also for our employees too.

Tomasz W.
TW

Tomasz W.

Mid-Market (51-1000 emp.)

5.0/5

"Omnipresent makes hiring around the"

What do you dislike about Omnipresent?

Like all of such companies they use local partners and sometimes communication can be legthy, but to be honest, whenever I need something asap, they d

4. Lack of Mobile App
Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices.
See 6 mentions

See Related User Reviews

Vinícius C.
VC

Vinícius C.

Mid-Market (51-1000 emp.)

4.0/5

"Smooth and efficient onboarding process"

What do you dislike about Omnipresent?

There’s nothing I particularly disliked, but I would suggest a quick introductory call to present the platform—highlighting what can or cannot be done

Hiro K.
HK

Hiro K.

Enterprise (> 1000 emp.)

4.5/5

"Friendly and pro-active company"

What do you dislike about Omnipresent?

Their app is quite simple, has not many features than the competitors as far as I know. There is no direct link or integration to my company's HR sys

5. Lack of Knowledge
Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Little to no understanding of UK tax system"

What do you dislike about Omnipresent?

They have no understanding of UK tax, so are an awful choice for a payment provider. What's more, when I told them to correct their mistake, I then ha

SJ

Sara J.

Enterprise (> 1000 emp.)

4.0/5

"Good onboarding and learning on the go"

What do you dislike about Omnipresent?

The downside is they don't have a number for customer support so it's all via emails, which can take a while, but the team responds rather quickly. Th

Omnipresent Reviews (226)

Reviews

Omnipresent Reviews (226)

4.5
226 reviews
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Marcel G.
MG
Co-Founder & CTO
Small-Business (50 or fewer emp.)
"Amazing and easy going contract management"
What do you like best about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web application at the time I want as well as all my doubts were so well answered on FAQs section. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Being an EOR, it's not crystal clear the whole benefits of the positions, since Omnipresent is only in charge of the payroll and other legal matters. But then, you have the end company benefits apart from it. Review collected by and hosted on G2.com.

EA
Software developer - Front-end JavasScript specialist
Small-Business (50 or fewer emp.)
"Awesome Experience!"
What do you like best about Omnipresent?

I had a smooth and efficient onboarding experience. Everything was handled promptly and professionally, making the entire process stress-free. The team was very responsive to my questions and needs, ensuring that I was well-guided every step of the way.

What stood out the most was the dedication of my assigned contact person. Even while on leave, they still made the effort to respond to my queries and provide support whenever I needed clarification. That level of commitment really shows the company’s focus on employee experience and support.

Overall, I felt well taken care of from start to finish. The onboarding process was not only quick but also very organized. I’m excited to get started and look forward to working with such a responsive and supportive team. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

So far, I haven’t encountered anything I particularly dislike. My experience with Omnipresent has been smooth, and the team has been very responsive and professional throughout the onboarding process. Review collected by and hosted on G2.com.

Yulia A.
YA
Data Analyst
Small-Business (50 or fewer emp.)
"Great Experience with Omnipresent"
What do you like best about Omnipresent?

I had a really good experience with Omnipresent. They supported both me and the UK startup I wanted to work with while we were looking for an Employer of Record (EOR). From the start, they were very kind and offered us flexible and fair conditions, which helped us make the decision more easily.

I’m based in Germany, so working with a company in the UK could have been complicated. But Omnipresent made everything much easier. One thing I really appreciated was that they stayed in touch with me for more than a month and always kept me informed about the process. Their communication was clear and helpful, which made me feel confident.

The platform is simple and easy to use. I’m really happy with how everything went and would recommend Omnipresent to other people or companies that want to hire internationally without stress. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Right now, it doesn’t have a lot of extra features, but for my situation, everything I needed was already there. Review collected by and hosted on G2.com.

DC
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Omnipresent EOR Review: Seamless Onboarding & Global Hiring"
What do you like best about Omnipresent?

Omnipresent simplifies global hiring by handling payroll, taxes, and compliance.

The onboarding process is smooth, with clear guidance and support.

Their platform is intuitive, making it easy to manage employment contracts, expenses and time-off requests.

I had a small doubt at the initial stages of my onboarding, and received immediate support in the platform.

During the onboard steps I had a dedicated person who guided with useful explanations, and timings of the whole process. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Having a global payroll implies some missing automations on some of the contract steps, probably due to the local changes in laws and the ability to adapt. Review collected by and hosted on G2.com.

Hiro K.
HK
Senior Strategist
Enterprise (> 1000 emp.)
"Friendly and pro-active company"
What do you like best about Omnipresent?

For family reasons, I had to move to a country where my current company doesn't operate. After consulting several EOR providers, only Ominipresent took the challenge of helping me set up in a new country and with the visa process. All other companies just said, "Sorry, you are on your own." They did the intermediation between my HR department and me, helped me to organise the documentation needed and a big kudos to the customer support that was always on my side.

Other EOR companies can be bigger, shinier and offer more features. However, Omnipresent was there with me when I needed. This is priceless. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Their app is quite simple, has not many features than the competitors as far as I know.

There is no direct link or integration to my company's HR system. Hence, everything must be done via the app and validated externally. Review collected by and hosted on G2.com.

Paige W.
PW
Senior Account Manager
Enterprise (> 1000 emp.)
"Smooth and professional transition experience with Omnipresent"
What do you like best about Omnipresent?

Omnipresent made the transition process smooth and easy when I was moved from my previous agency. Their communication is clear, and all necessary documents and onboarding steps were handled efficiently. It’s reassuring to work with a team that understands the complexities of international employment and ensures compliance with local labor laws. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

So far, I haven’t encountered any issues. Everything has been smooth and well-managed. Review collected by and hosted on G2.com.

Daniel F.
DF
Senior Engineer I
Mid-Market (51-1000 emp.)
"Good experience, good support,"
What do you like best about Omnipresent?

Things usually go smoothly, and when they don’t, the support team is quick to respond and incredibly helpful. Payments are always on time, and they’ve been a big help with administrative and bureaucratic tasks. For example, when I was on paternity leave, Omnipresent was fantastic in assisting with all the necessary paperwork and general support. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Holidays, time off, and timesheets aren’t integrated with my company’s internal platforms, so I have to log everything twice. Sometimes I forget, and it becomes a hassle for everyone involved. Review collected by and hosted on G2.com.

Chelsey C.
CC
Junior Management Accountant
Mid-Market (51-1000 emp.)
"Friendly and helpful"
What do you like best about Omnipresent?

Since we onboarded with Omnipresent it's been a great experience compared to previous EOR suppliers. The chat function is helpful and my recent experience with Marina was great - she was super quick with all my queries and lovely to chat too. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Haven't found anything to dislike at the moment. Review collected by and hosted on G2.com.

Rocío J.
RJ
Client Engagement Manager - Project Manager
Small-Business (50 or fewer emp.)
"Great experience"
What do you like best about Omnipresent?

I use Omnipresent as an end user rather than as an employer, so I believe I don’t have access to many of the platform’s functionalities. However, what I value most is the ease of use and excellent customer support — the team is always very attentive and quick to help with anything I need.

The onboarding experience for my job was very clear and well-structured, and the support team was consistently helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There is no customer support available during weekends. Review collected by and hosted on G2.com.

Alejandro G.
AG
Coordinador de comunidades y servicios,
Small-Business (50 or fewer emp.)
"Agility and clarity"
What do you like best about Omnipresent?

I like that the Omnipresent team provides you with clear information from the start of the process, and they are also very proactive and agile in finding solutions. You always get quick responses and feel the team's availability whenever you need it. This makes it clear that they are a global team that serves from different regions of the world, leveraging that potential to make everything easier. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I would like to meet the people, sometimes faces make the gratitude for all the work they do feel closer. I think it would be a great gesture to be able to say thank you to them at some point, beyond an email. Review collected by and hosted on G2.com.