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Omnipresent

By Omnipresent

4.5 out of 5 stars

How would you rate your experience with Omnipresent?

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Omnipresent Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the proactive customer support of Omnipresent, easing the onboarding process and responding promptly to queries. (76 mentions)
Users find Omnipresent to be incredibly helpful, with supportive staff and efficient onboarding processes enhancing their experience. (76 mentions)
Users find the onboarding process seamless and supportive, making it effortless to start working with Omnipresent. (59 mentions)
Users appreciate the ease of use with Omnipresent, enjoying hassle-free management of contracts, payroll, and onboarding. (52 mentions)
Users commend Omnipresent for their highly responsive customer support, ensuring efficient communication and a seamless experience. (49 mentions)
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)
Users experience significant delays due to customer service needing to consult other departments for answers. (9 mentions)
Users express frustration with the poor customer support, citing delays and lack of expertise in handling inquiries. (9 mentions)
Users face communication issues with slow responses and inaccuracies, impacting their overall experience with Omnipresent. (7 mentions)
Users express a concern regarding the lack of a mobile app, hindering the ease of document signing and communication. (6 mentions)
Users experience a lack of knowledge from support staff, leading to delays and frustrating communication issues. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support
Users appreciate the proactive customer support of Omnipresent, easing the onboarding process and responding promptly to queries.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful
Users find Omnipresent to be incredibly helpful, with supportive staff and efficient onboarding processes enhancing their experience.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding
Users find the onboarding process seamless and supportive, making it effortless to start working with Omnipresent.
See 59 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use
Users appreciate the ease of use with Omnipresent, enjoying hassle-free management of contracts, payroll, and onboarding.
See 52 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time
Users commend Omnipresent for their highly responsive customer support, ensuring efficient communication and a seamless experience.
See 49 mentions

See Related User Reviews

Darryl Ross C.
DC

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.
See 48 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays
Users experience significant delays due to customer service needing to consult other departments for answers.
See 9 mentions

See Related User Reviews

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support
Users express frustration with the poor customer support, citing delays and lack of expertise in handling inquiries.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues
Users face communication issues with slow responses and inaccuracies, impacting their overall experience with Omnipresent.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App
Users express a concern regarding the lack of a mobile app, hindering the ease of document signing and communication.
See 6 mentions

See Related User Reviews

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge
Users experience a lack of knowledge from support staff, leading to delays and frustrating communication issues.
See 5 mentions

See Related User Reviews

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Omnipresent Reviews (226)

Reviews

Omnipresent Reviews (226)

4.5
226 reviews
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G2 reviews are authentic and verified.
Marcel G.
MG
Co-Founder & CTO
Small-Business (50 or fewer emp.)
"Amazing and easy going contract management"
What do you like best about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web application at the time I want as well as all my doubts were so well answered on FAQs section. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Being an EOR, it's not crystal clear the whole benefits of the positions, since Omnipresent is only in charge of the payroll and other legal matters. But then, you have the end company benefits apart from it. Review collected by and hosted on G2.com.

EA
Software developer - Front-end JavasScript specialist
Small-Business (50 or fewer emp.)
"Awesome Experience!"
What do you like best about Omnipresent?

I had a smooth and efficient onboarding experience. Everything was handled promptly and professionally, making the entire process stress-free. The team was very responsive to my questions and needs, ensuring that I was well-guided every step of the way.

What stood out the most was the dedication of my assigned contact person. Even while on leave, they still made the effort to respond to my queries and provide support whenever I needed clarification. That level of commitment really shows the company’s focus on employee experience and support.

Overall, I felt well taken care of from start to finish. The onboarding process was not only quick but also very organized. I’m excited to get started and look forward to working with such a responsive and supportive team. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

So far, I haven’t encountered anything I particularly dislike. My experience with Omnipresent has been smooth, and the team has been very responsive and professional throughout the onboarding process. Review collected by and hosted on G2.com.

Yulia A.
YA
Data Analyst
Small-Business (50 or fewer emp.)
"Great Experience with Omnipresent"
What do you like best about Omnipresent?

I had a really good experience with Omnipresent. They supported both me and the UK startup I wanted to work with while we were looking for an Employer of Record (EOR). From the start, they were very kind and offered us flexible and fair conditions, which helped us make the decision more easily.

I’m based in Germany, so working with a company in the UK could have been complicated. But Omnipresent made everything much easier. One thing I really appreciated was that they stayed in touch with me for more than a month and always kept me informed about the process. Their communication was clear and helpful, which made me feel confident.

The platform is simple and easy to use. I’m really happy with how everything went and would recommend Omnipresent to other people or companies that want to hire internationally without stress. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Right now, it doesn’t have a lot of extra features, but for my situation, everything I needed was already there. Review collected by and hosted on G2.com.

DC
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Omnipresent EOR Review: Seamless Onboarding & Global Hiring"
What do you like best about Omnipresent?

Omnipresent simplifies global hiring by handling payroll, taxes, and compliance.

The onboarding process is smooth, with clear guidance and support.

Their platform is intuitive, making it easy to manage employment contracts, expenses and time-off requests.

I had a small doubt at the initial stages of my onboarding, and received immediate support in the platform.

During the onboard steps I had a dedicated person who guided with useful explanations, and timings of the whole process. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Having a global payroll implies some missing automations on some of the contract steps, probably due to the local changes in laws and the ability to adapt. Review collected by and hosted on G2.com.

Hiro K.
HK
Senior Strategist
Enterprise (> 1000 emp.)
"Friendly and pro-active company"
What do you like best about Omnipresent?

For family reasons, I had to move to a country where my current company doesn't operate. After consulting several EOR providers, only Ominipresent took the challenge of helping me set up in a new country and with the visa process. All other companies just said, "Sorry, you are on your own." They did the intermediation between my HR department and me, helped me to organise the documentation needed and a big kudos to the customer support that was always on my side.

Other EOR companies can be bigger, shinier and offer more features. However, Omnipresent was there with me when I needed. This is priceless. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Their app is quite simple, has not many features than the competitors as far as I know.

There is no direct link or integration to my company's HR system. Hence, everything must be done via the app and validated externally. Review collected by and hosted on G2.com.

Paige W.
PW
Senior Account Manager
Enterprise (> 1000 emp.)
"Smooth and professional transition experience with Omnipresent"
What do you like best about Omnipresent?

Omnipresent made the transition process smooth and easy when I was moved from my previous agency. Their communication is clear, and all necessary documents and onboarding steps were handled efficiently. It’s reassuring to work with a team that understands the complexities of international employment and ensures compliance with local labor laws. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

So far, I haven’t encountered any issues. Everything has been smooth and well-managed. Review collected by and hosted on G2.com.

Daniel F.
DF
Senior Engineer I
Mid-Market (51-1000 emp.)
"Good experience, good support,"
What do you like best about Omnipresent?

Things usually go smoothly, and when they don’t, the support team is quick to respond and incredibly helpful. Payments are always on time, and they’ve been a big help with administrative and bureaucratic tasks. For example, when I was on paternity leave, Omnipresent was fantastic in assisting with all the necessary paperwork and general support. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Holidays, time off, and timesheets aren’t integrated with my company’s internal platforms, so I have to log everything twice. Sometimes I forget, and it becomes a hassle for everyone involved. Review collected by and hosted on G2.com.

Chelsey C.
CC
Junior Management Accountant
Mid-Market (51-1000 emp.)
"Friendly and helpful"
What do you like best about Omnipresent?

Since we onboarded with Omnipresent it's been a great experience compared to previous EOR suppliers. The chat function is helpful and my recent experience with Marina was great - she was super quick with all my queries and lovely to chat too. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Haven't found anything to dislike at the moment. Review collected by and hosted on G2.com.

Rocío J.
RJ
Client Engagement Manager - Project Manager
Small-Business (50 or fewer emp.)
"Great experience"
What do you like best about Omnipresent?

I use Omnipresent as an end user rather than as an employer, so I believe I don’t have access to many of the platform’s functionalities. However, what I value most is the ease of use and excellent customer support — the team is always very attentive and quick to help with anything I need.

The onboarding experience for my job was very clear and well-structured, and the support team was consistently helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There is no customer support available during weekends. Review collected by and hosted on G2.com.

Alejandro G.
AG
Coordinador de comunidades y servicios,
Small-Business (50 or fewer emp.)
"Agility and clarity"
What do you like best about Omnipresent?

I like that the Omnipresent team provides you with clear information from the start of the process, and they are also very proactive and agile in finding solutions. You always get quick responses and feel the team's availability whenever you need it. This makes it clear that they are a global team that serves from different regions of the world, leveraging that potential to make everything easier. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I would like to meet the people, sometimes faces make the gratitude for all the work they do feel closer. I think it would be a great gesture to be able to say thank you to them at some point, beyond an email. Review collected by and hosted on G2.com.

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