The G2 on Omnipresent

Omnipresent Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience. (76 mentions)

Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative. (76 mentions)

Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs. (59 mentions)

Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks. (52 mentions)

Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs. (49 mentions)

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)

Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency. (9 mentions)

Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution. (9 mentions)

Users find the communication issues with local entities to be frustrating, though responses are timely when urgent. (7 mentions)

Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices. (6 mentions)

Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support

Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience.

See 76 mentions

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Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful

Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative.

See 76 mentions

See Related User Reviews

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding

Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs.

See 59 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use

Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks.

See 52 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time

Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs.

See 49 mentions

See Related User Reviews

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.

See 48 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays

Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency.

See 9 mentions

See Related User Reviews

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support

Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues

Users find the communication issues with local entities to be frustrating, though responses are timely when urgent.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App

Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices.

See 6 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge

Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges.

See 5 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

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Omnipresent Reviews (226)

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Dan I.

Customer Success Manager, EMEA

Small-Business (50 or fewer emp.)

4/6/2025

"Simple and robust onboarding process for remote worker"

5/5

What do you like best about Omnipresent?

Omnipresent communicated incredibly well during my onboarding process as a remote worker. The portal is easy to use and intuitive. All the documents I received were clear and my onboarding manager was very helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing. No suggested improvements. Highly rate. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/2/2025

"User-Friendly and Efficient"

4.5/5

What do you like best about Omnipresent?

I’ve been using Omnipresent regularly, and it’s been a smooth and hassle-free experience. The platform is easy to navigate, making onboarding, payroll, and compliance feel effortless. What I appreciate most is their quick and helpful support - whenever I have a question, I get a clear response right away. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Honestly, I haven’t noticed many disadvantages. The platform works smoothly, and support is great. If anything, some processes could be more automated, but overall, it’s been a really solid experience. Review collected by and hosted on G2.com.

Tomaz V.

Partnerships Manager

Small-Business (50 or fewer emp.)

5/14/2025

"Very smooth and quick process with amazing support from Gaby!"

4.5/5

What do you like best about Omnipresent?

Smooth working platform. Quick and helpful support from the team. Overall positive experience. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing negative to report so far. Everything went smoothly. Review collected by and hosted on G2.com.

Kaleena M.

Employee Success Team Manager

Mid-Market (51-1000 emp.)

4/30/2025

"Quick response"

5/5

What do you like best about Omnipresent?

They are very helpful and informative and quick to respond to any questions or concerns I may have. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I have not had an unpleasant expericne with Omnipresent. Review collected by and hosted on G2.com.

Shameer M.

CSM Team Leader

Mid-Market (51-1000 emp.)

10/29/2024

"Amazing to work with"

5/5

What do you like best about Omnipresent?

Working with Omnipresent has been an incredible experience. The entire team is exceptionally professional and committed to delivering results on time. Special recognition goes to Sonal, whose dedication and time-driven approach truly stand out. Sonal’s professionalism and attention to detail have made collaboration seamless and efficient. Overall, it’s been a pleasure working with such a skilled and reliable team! Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

No specific issues to note,Consistently met expectations. Review collected by and hosted on G2.com.

What problems is Omnipresent solving and how is that benefiting you?

Omnipresent is solving the complex challenges of international employment compliance, making it easy to hire and manage employees globally. Their services handle everything from local payroll to tax regulations, which allows us to focus more on growth and less on navigating international HR complexities. This streamlined approach saves us time, reduces risk, and ensures we stay compliant across multiple jurisdictions, ultimately supporting our business expansion goals Review collected by and hosted on G2.com.

Karian L.

Head of People

Mid-Market (51-1000 emp.)

11/11/2024

"Great service"

5/5

What do you like best about Omnipresent?

The platform is very intuitive, the payroll works on time and accurately, the onboarding was smooth and we can get in touch with a human within minutes when we have a question. We’ve had no complaints. I love that it works in the background and I don’t have to worry about it. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There were a few teething problems at the beginning, but they were sorted out very quickly and we've not encountered repeat issues. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

7/1/2025

"Good overall, but with some issues"

3/5

What do you like best about Omnipresent?

Any doubts are addressed quickly and payments are made in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There were already a few times when some important charges have been overlooked in the payslips which resulted in confusion and further inconvenience. Review collected by and hosted on G2.com.

Roman-Vahram M.

Software Engineer

Mid-Market (51-1000 emp.)

4/3/2025

"Overall experience revie"

5/5

What do you like best about Omnipresent?

Ease of use, user-friendly interface, number of features Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Actually not so much, probably the login flow sometimes confuses me, which didn't let me do it via email and password. I overcame the issue via signing in through google account. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

2/13/2025

"Smooth and hassle-free onboarding experience with outstanding support"

5/5

What do you like best about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured processes that eliminate any guesswork. What truly sets them apart for me is their dedicated onboarding support: you don’t have to chase them for updates or assistance. Instead, they proactively reach out, guiding you through each step with real, hands-on help. It’s a refreshing experience to work with a team that is not only knowledgeable but genuinely invested in making things as smooth as possible. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Absolutely nothing negative to mention here. Review collected by and hosted on G2.com.

What problems is Omnipresent solving and how is that benefiting you?

Omnipresent is simplifying the entire employment onboarding process for me as an end user being hired through their EOR services. They provided clear instructions at every stage, ensuring a smooth and stress-free contracting and onboarding experience. Thanks to their structured approach and proactive support, I always knew what to do and never felt lost in the process. Their guidance made everything straightforward, allowing me to focus on my new role without administrative worries. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

2/27/2025

"Great experience!"

4.5/5

What do you like best about Omnipresent?

My experience was excellent overall. I received great support and guidance throughout the entire process. Omnipresent was always helpful, responsive and clear, which I truly appreciated, especially when you are changing jobs. Their efficiency and communication made everything much smoother and easy. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I had a great experience overall, and there’s nothing I would point out as a negative. Review collected by and hosted on G2.com.

What problems is Omnipresent solving and how is that benefiting you?

Omnipresent handled the entire onboarding process smoothly, ensuring that all administrative and contractual aspects were taken care of efficiently. This made the transition seamless for me, reducing any stress related to paperwork or compliance. Their clear communication and support throughout the process were extremely helpful. Review collected by and hosted on G2.com.