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Omnipresent

By Omnipresent

4.5 out of 5 stars

How would you rate your experience with Omnipresent?

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Omnipresent Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience. (76 mentions)
Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative. (76 mentions)
Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs. (59 mentions)
Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks. (52 mentions)
Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs. (49 mentions)
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)
Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency. (9 mentions)
Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution. (9 mentions)
Users find the communication issues with local entities to be frustrating, though responses are timely when urgent. (7 mentions)
Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices. (6 mentions)
Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support
Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful
Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding
Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs.
See 59 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use
Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks.
See 52 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time
Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs.
See 49 mentions

See Related User Reviews

Darryl Ross C.
DC

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.
See 48 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays
Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency.
See 9 mentions

See Related User Reviews

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support
Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues
Users find the communication issues with local entities to be frustrating, though responses are timely when urgent.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App
Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices.
See 6 mentions

See Related User Reviews

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge
Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges.
See 5 mentions

See Related User Reviews

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Omnipresent Reviews (226)

Reviews

Omnipresent Reviews (226)

4.5
226 reviews
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Darryl Ross C.
DC
Media Coordinator
Mid-Market (51-1000 emp.)
"Thorough, detailed onboarding"
What do you like best about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expected. But even so, Omnipresent were always communicating with me and keeping me up to speed. This is something I really appreciated.

I was also able to navigate the platform quite easily without much difficulty. Everything about my employment was clear and concise. Gaby was really so helpful and was ready for any questions that I had. Responded swiftly too!

Overall, I give them a 10/10 for stellar customer service with a real human element!

REALLY GREAT SERVICE! Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I really do not have any negative thing to say about my experience, honestly. As said before, I understood why things had to take some time as there were many parties involved. But it was all handled very professionally. Review collected by and hosted on G2.com.

VP
Software Engineer
Mid-Market (51-1000 emp.)
"Simplifying International Employment"
What do you like best about Omnipresent?

What I appreciate most about Omnipresent is its mission-driven focus on enabling global employment without borders. The company is solving a real and complex problem — helping businesses hire talent anywhere in the world while remaining fully compliant. That not only empowers companies to build truly diverse teams but also provides professionals with equal access to global opportunities, regardless of where they live. I also value the emphasis on remote-first culture, innovation in legal and HR tech, and the strong sense of trust and autonomy given to team members. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

While I admire Omnipresent’s mission and global impact, one challenge I’ve observed or heard about is that rapid growth can sometimes lead to internal processes or communication frameworks struggling to keep up. In fast-scaling companies, this can occasionally cause misalignment or operational inefficiencies. That said, it’s also an opportunity — these growing pains are typical in high-growth environments, and Omnipresent seems committed to continuously improving its systems and culture. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Unobtrusive platform -- does what it needs to be do"
What do you like best about Omnipresent?

The platform is unobtrusive. As an end user of the website (i.e. an employee through a local EoR that partners with Omnipresent), I rarely have to interact with it (which is a plus for this type of software) -- aside from the initial on-boarding setup, I only ever regularly used it to log PTO. "used" because they've since added a HiBob integration & are now able to sync directly with my company's HiBob PTO registry.

All my interactions with the on-boarding/support team have been positive. I am a very detail-oriented person (the sort of person that actually reads contracts, terms of service, approximates em dashes with 2 hyphens rather than 1, etc) and I can regularly tell that people are finding me annoying for actually paying attention and asking questions, but I've not felt this from Omnipresent's team. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I do not outright dislike anything about Omnipresent. It does what it needs to do (i.e. serve as an intermediary between the company I work for and the local EoR in my country) and I have not felt any significant friction using it.

Having said that, I've previously been employed through Remote.com, and Omnipresent has a more "scrappy"/start-up (scale-up?) vibe to it than Remote. For example: the design feels "simpler" (in a "why is there so much whitespace in my homepage" way) and, subjectively, less appealing (I originally wrote "ugly", but that would be an exaggeration -- it's perfectly adequate).

In line with the start-up vibe, I've also found a minor bug or two despite not using the platform much. None of them have been serious enough to make me displeased with the platform, but they're there -- the 2 specific things I have in mind are (1) the platform losing the back photo of my ID card during on-boarding and (2) the location of some pages changing without old links being updated to gracefully redirect to the new locations (i.e. https://app.omnipresent.com/time-off no longer exists, but rather than redirect to https://employee.omnipresent.com/time-off it redirects to https://app.omnipresent.com/404). Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Reliable on the surface, not so smooth in the background"
What do you like best about Omnipresent?

Automation of the service. I can do all via self-service portal. Their support is quite quick to reponse. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

They don’t always seem to comply with the laws and regulations of my country. For several months, they failed to pay my mandatory pension contributions, and I only noticed it myself. The same happened to a few of my colleagues, and in some cases it took months to fix.

I also don’t like that they’re not making use of available tax benefits and incentives. These are legal and encouraged by the government, and someone who genuinely has our best interests in mind should be putting in extra effort on these accounting matters. Instead, it feels like they consistently go with the easiest solution, even when better options exist. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"A Reliable and Efficient Global Employment Experience"
What do you like best about Omnipresent?

Overall, my experience with Omnipresent has been very positive. Being based in Spain, it’s a great advantage that Omnipresent is directly registered here and acts as the official employer, rather than working through a local intermediary. This makes the service more consistent and of higher quality. The platform is very user-friendly, payments are always processed on time, and submitting reimbursements is easy and efficient. I really appreciate the clarity and simplicity of their processes. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

One area that could be improved is the process for scheduling and completing the annual medical exams. It doesn’t seem to work very smoothly — this is my third year, and I’ve only been able to complete one so far. Improving this process would make the overall experience even better. Review collected by and hosted on G2.com.

Jie L.
JL
research scientist intern
Small-Business (50 or fewer emp.)
"Excellent onboarding experience with omnipresent"
What do you like best about Omnipresent?

🧭 Clear and structured guidance: Every step of the onboarding process was well-organized and easy to follow.

💼 Professional and knowledgeable team: Their expertise in international employment procedures was evident throughout.

⚡ Super responsive support: I received timely replies to all my questions, often within hours — incredibly efficient.

🧑‍💻 Business-focused and detail-oriented: All documentation and procedures were handled with great attention to detail.

🤝 Supportive and reassuring communication: Their proactive updates and friendly tone made the entire process smooth and stress-free.

🌍 Truly global mindset: They understood the complexity of cross-border employment and made it simple to navigate.

I’m very satisfied and would highly recommend Omnipresent to anyone in need of reliable support for global hiring or remote work onboarding! Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Overall the experience is very nice, i don't have any dislike Review collected by and hosted on G2.com.

Maria R.
MR
iOS developer
Mid-Market (51-1000 emp.)
"I've noticed the platform it's improving"
What do you like best about Omnipresent?

For the platform, I like the easy menus with not many options. The most used can be found easily.

The support usually answers quickly and gives the useful answer.

I receive what I need without asking (for example the docs for annual taxes).

The improvement of sorting the time off starting with the most recent was needed. It was a pain when I had to scroll through the time off of several years Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Not flexible for adding partial days for illness or holidays for example. Review collected by and hosted on G2.com.

Verified User in Research
CR
Mid-Market (51-1000 emp.)
"Review"
What do you like best about Omnipresent?

My onboarding with Omnipresent has been very smooth, and I have received great service in that respect- quick and comprehensive replies to my questions about my contract and employment in France through their local partner in country. I appreciate the ticket system, the friendliness of Omnipresent employees and the quick reaction to questions I have, even though the quality of the actual answer has been more inconsistent since moving from the local partner directly to Omnipresent. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

The termination of the arrangement with the local partner in France has significantly impacted the quality of service I have received, due to the lack of a single point person with expertise and knowledge of the specifics of the French system, resulting in longer timelines for getting an answer, and inconsistency in how helpful and thorough these are. I feel less well supported and fairly 'alone' overall, and do feel that operating through a local partner in a context as complex as the French system adds significant value - and trust - in the EOR services Omnipresent provides. Review collected by and hosted on G2.com.

Sarah W.
SW
Digital Media Specialist
Small-Business (50 or fewer emp.)
"Fast, effiecient and user friendly"
What do you like best about Omnipresent?

Omnipresent is straight forward and easy to use, it assists by providing a layout that is simple and explanitory, assisting users that are new to the software with step by step guides on what to do next, not only that but I got my very own person dedicated to me names Gaby and she was there and ready to answer any and every question I had asked, timeously. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There wasn't a thing i dislikes about Omnipresent Review collected by and hosted on G2.com.

Vinícius C.
VC
BIM Consultant
Mid-Market (51-1000 emp.)
"Smooth and efficient onboarding process"
What do you like best about Omnipresent?

The onboarding process was fast, agile, and very straightforward. Everything felt clear and well-structured, which made the experience smooth and stress-free. The support team was responsive and the platform was intuitive from the start. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There’s nothing I particularly disliked, but I would suggest a quick introductory call to present the platform—highlighting what can or cannot be done, and possibly pointing out the existence of an app for simplified management. Additionally, the initial questionnaire felt a bit too long. Review collected by and hosted on G2.com.

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