Odoo CRM Reviews & Product Details

Odoo CRM helps streamline the sales process by keeping leads, opportunities, and customer interactions organized in one place. Its automation features, intuitive pipeline view, and seamless integration with other business applications help improve productivity and visibility, ultimately supporting better overall sales efficiency. Review collected by and hosted on G2.com.

Odoo CRM can sometimes feel complex to configure and customize, particularly for organizations with unique sales processes. Some of the more advanced features may require extra setup, training, or technical expertise to use effectively, and performance can become an issue if workflows and data aren’t managed properly. Review collected by and hosted on G2.com.

What I appreciate most about Odoo CRM is its complete integration with other Odoo modules (sales, invoicing, project, marketing). This allows for the centralization of all customer information, tracking each opportunity in real-time, and automating business actions. The main advantages are: traceability of interactions, customization of sales pipelines, increased productivity of sales teams through scheduled activities, and a comprehensive view of the customer cycle without data loss. Review collected by and hosted on G2.com.

What I find less useful in Odoo CRM is that some advanced features require the purchase of additional applications or the development of specific modules. Furthermore, the interface can seem complex for new untrained users, and advanced customization of reports requires time or technical skills. Finally, integration with some non-Odoo third-party tools is sometimes less smooth, which can slow down the complete automation of the business process. Review collected by and hosted on G2.com.

I find Odoo CRM to be a very powerful tool for following up with leads and managing sales. It's easy to keep track of multiple leads and know what stage they are in, which is helpful when you have several people working with you. The tool ensures we are all on the same page. I also appreciate its ability to handle email sign-ups and track communication with potential clients, assigning specific people to follow up on time. It just works well for our needs, especially in following up with leads or tracking milestones. Review collected by and hosted on G2.com.

I find Odoo CRM has a steep learning curve, which made it take a little bit of time to get used to. Some features are locked behind the enterprise plan, which I think is kind of a drawback. Review collected by and hosted on G2.com.

I use Odoo CRM to manage all my business-related information like tours, sales, customer information, and accounts. I find it valuable because it provides actual visual insights, and everything is under one place, which means I don't have to buy another software subscription for sales, finance, supply chain, or marketing. I appreciate the attendance feature in HR as it's rare in CRMs. The Checkin & Checkout feature is something I wanted in my company to track who is working more and extra hours. I switched to Odoo CRM because it was more scalable than Zoho. The initial setup was quite easy.Also, expense feature here is i have observed is not in every other CRMs..so good that you have incorporated Review collected by and hosted on G2.com.

If I had to point out one thing, I’d say Zoho was a bit more user-friendly. Review collected by and hosted on G2.com.

I mainly use Odoo CRM to track leads and manage my sales pipeline. I like that everything is centralized and easy to track and maintain. It allows me to manage my sales leads and client interactions all in one place. The centralization means it keeps all my data in one place, like client history and number of interactions, which makes it easier to stay organized and track leads. I also appreciate that it saves time through its automation features, particularly by saving time on follow-ups. Review collected by and hosted on G2.com.

The setup can be a bit complex, and customizations may need technical help. Also, performance can slow down with large data. Review collected by and hosted on G2.com.

is its ease of use and total integration: it allows you to manage clients, opportunities, and sales on a single platform clearly and efficiently. Review collected by and hosted on G2.com.

some advanced features require additional configuration or paid modules, and it can be complex to customize without technical knowledge. Review collected by and hosted on G2.com.

What I like best about Odoo CRM is its flexibility and adaptability to different business needs. The platform allows companies to customize workflows, pipelines, and processes in a practical and relatively intuitive way, making it suitable for organizations of different sizes and structures.

I also appreciate its modular approach, which makes it easier to align the CRM with broader business processes and support a more centralized way of working across the organization. Review collected by and hosted on G2.com.

One aspect I dislike about Odoo CRM is that, while the platform is very flexible, the user experience can sometimes feel inconsistent depending on the modules and level of customization implemented. Certain workflows or menus may require additional configuration and training to become fully intuitive for end users.

Additionally, performance and stability can vary depending on the implementation quality, integrations, and system setup. In more complex environments, this may occasionally affect usability or require additional technical support and maintenance. Review collected by and hosted on G2.com.

I like how easily Odoo CRM solves problems; it's an easy-to-use application and is understood very quickly. Many of my colleagues asked me how I got the hang of it so quickly, and I told them it was just a matter of clicking around and experimenting with the application. The tools are easy and simplify the work. Also, I found that the initial setup was easy and not complex. Review collected by and hosted on G2.com.

The part of creating documents like budgets, once we entered the percentage amounts, they were not correct, and that's why we decided to switch applications. Review collected by and hosted on G2.com.

What I like the most is that everything is organized in blocks, with a very intuitive interface. Review collected by and hosted on G2.com.

What I don't like is that to return to the starting point of a block you have to go back, and the price of the program is quite high. Review collected by and hosted on G2.com.

I find Odoo CRM very easy to use, making it accessible even for someone with basic project management expertise. It seamlessly connects with all our internal applications and systems, ensuring smooth integration with everything we use in-house. We've been using it as our main project management tool, internal ticketing system, and attendance monitoring system for more than two years, and it fulfills all these roles effectively with numerous features. Review collected by and hosted on G2.com.

Initially, it was quite confusing as we had never used a CRM before. Review collected by and hosted on G2.com.