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MAXQDA Reviews (37)

Reviews

MAXQDA Reviews (37)

4.5
37 reviews

Pros & Cons

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Komal W.
KW
Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Essential Tool for Qualitative and Mixed-Methods Research"
What do you like best about MAXQDA?

At ISDM, MAXQDA plays an important role in supporting our research team’s qualitative and mixed-methods analysis. We currently use single-user licenses, which allows multiple researchers to work independently on different projects while following a shared analytical framework. From a system and license management standpoint, the setup has been straightforward and stable, with no major technical issues during installation and activation. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

Managing collaboration across multiple single-user licenses can be challenging, especially when researchers need to work on the same project. Project sharing and merging work is possible, but it is not as seamless as modern cloud-based collaboration tools. From an IT standpoint, more robust multi-user or team-based collaboration features would significantly improve efficiency and reduce administrative overhead. Additionally, some advanced features are not always intuitive, which occasionally leads to support requests that could be avoided with better in-app guidance or training resources. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Small-Business (50 or fewer emp.)
"Great software, excellent customer service"
What do you like best about MAXQDA?

a very good software for a mixed-methods work; great customer support Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

that is sometimes tricky with merging the projects, but there are enough tutorials where everything is explained Review collected by and hosted on G2.com.

Gaston B.
GB
Project Leader
Small-Business (50 or fewer emp.)
"Great for coding, useless and expensive transcription software"
What do you like best about MAXQDA?

I switched to MAXQDA from NVIvo, which I could never get used. In contrast, MAXQDA is extremely user friendly and the free tutorials in YouTube clearly explain how to navigate and use different features, in case something is not self-evident. For me, the greatest feature is that the different tools are integrated in a way that allows you to visualize the data easily: the creative coding tool, the summary grid / table and different kinds of coding maps are neat features that help you see your data more easily. As far as the actual app and its interface, I am 100% satisfied. However, please read my comments on the transcription software. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

The transcription software is expensive and and artificially un-intelligent. Some examples: the same speaker is identified as S1, S2 and S4 in the same transcript. In a group interview with 3 participants, the AI recognized 9 different voices, and it would not recognize an exchange between two speakers at times, putting a whole exchange as a single sentence. For instance: "Do you feel at home here? Home. Yeah. I don't. Why not? People are unfriendly". As a result of this, transcript cleanup and editing for a 1-hour interview took me about 1.5- 2 hours per transcript, and in some cases I had to listen to the whole interview. Avoid this, as you are better off transcribing by hand or using a different transcription software. Review collected by and hosted on G2.com.

AR
Enterprise (> 1000 emp.)
"Smooth qualitative coding"
What do you like best about MAXQDA?

User-friendliness of adding coding scheme and applying codes! Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

Licensing, different devices and shared projects can get complicated. Also, getting the most out of it does require a rather steep learning curve Review collected by and hosted on G2.com.

Lorenzo S.
LS
Maestro
Small-Business (50 or fewer emp.)
"Excellent for mixed methods"
What do you like best about MAXQDA?

Lightweight and powerful software, it doesn't consume many computer resources (RAM, GPU). Excellent for the application of mixed methods (Qualitative, Quantitative). It features wonderful tools such as transcription, diary, MaxDictio, and paraphrasing. During the coding process, it is extremely intuitive, especially with emoticodes and color codes (underlining), in addition to the usual coding system. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

The constant version changes (2018, 2020, 2022) make it difficult to afford them and stay updated. Another aspect to consider is that it does not have the ability to create free quotes and the difficulty of establishing links between codes when creating them, and when working with MaxMaps (Networks), these links are not maintained if you create a new one; they have to be assigned manually. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Small-Business (50 or fewer emp.)
"Highly intuitive, powerful software for qualitative data analysis"
What do you like best about MAXQDA?

MAXQDA has many powerful, state-of-the-art features for qualitative data analysis, yet is intuitive and easy to use. It can handle a wide range of document formats and employs an excellent PDF reader/editor tool that allows easy coding and data retrieval when using PDF documents. The software's search features allow users to quickly locate single terms or complex combinations of words and codes, and autocode documents. I use Maxqda at work for climate-related policy research, and in work for non-profits for the analysis and sorting of ethnographic research data. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

The software is a powerful tool that should be more frequently used by businesses and government research or analysis units to reveal connections among documents and help workers locate information buried amongst hundreds of textual documents. Because MAXQDA is quite costly, it is a barrier that detracts from more widespread use. Review collected by and hosted on G2.com.

Burak V.
BV
Academical Consultant
"Certified MAXQDA Trainers"
What do you like best about MAXQDA?

Visualization tools. And basic interface. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

Nothing. Everything is okay on this application. Review collected by and hosted on G2.com.

Shane A.
SA
S
Small-Business (50 or fewer emp.)
"Amazing qualitative research tool."
What do you like best about MAXQDA?

This tool is easy to learn and is very helpful in organizing the different interview transcriptions for analysis in qualitiative research. I found MAX QDA to be easier to run than the others that I sampled. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

There is a required learning curve for MAX QDA. You will need to commit some time to learning the software to succeed. This is common with most software. Some tutorials are avaliable Review collected by and hosted on G2.com.

Verified User in Research
UR
Small-Business (50 or fewer emp.)
"Perfect Solution for Qualitative Coding"
What do you like best about MAXQDA?

MAXQDA is the perfect software for coding qualitative research interviews. It is very intuitive and straightforward to learn while coding and transcribing. I recommend this software to anyone. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

I can't think of anything that I dislike about this software, other than possibly the price. Review collected by and hosted on G2.com.

Germain D.
GD
Senior Project Specialist
Small-Business (50 or fewer emp.)
"MAXQDA review for program evaluation purposes"
What do you like best about MAXQDA?

MAXQDA is easy to navigate. I like the overall platform and presentation. Especially, I like that the main screen is easily customizable and can be easily modified depending on what I want to see and what I need. Furthermore, I like the ease with which I can retrieve specific quotes and segments from our dataset. This feature is particularly helpful when completing reports

In addition, MAXQDA rarely gets overwhelming. I also like the different levels of codes which facilitates the organization, especially with larger files and dataset. Review collected by and hosted on G2.com.

What do you dislike about MAXQDA?

I came across glitches sometimes that can be frustrating. Although MAXQDA saves projects automatically, there have been instances of the software freezing or slowing down, even on small datasets. I would also like if visuals could be a bit more user-friendly, there are sometimes hard to create. Lastly, I would like to see an automatic transcription option, instead of having the user type in interviews and focus groups.

I also wish tutorials and professional learning development would be more accessible. Although I came across beginner tutorials for MAXQDA, I would like to see more specific professional learning development with specific goals and targets. For instance, I would like to be able to use visuals more; however, it sometimes becomes overwhelming and difficult without guidance. Review collected by and hosted on G2.com.

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