---
title: MobileWorker Reviews
meta_title: 'MobileWorker Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how MobileWorker works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# MobileWorker Reviews
**Vendor:** OracleCMS  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About MobileWorker
Field service management software allows you to manage street scenes, adult and child social care, health, medical, financial, HR, legal, psychosocial and behavioural Mobile Working. Advanced features that help the company to achieve real Mobility for workers & CRM for customers.




## MobileWorker Reviews
  ### 1. Amazing website

**Rating:** 4.5/5.0 stars

**Reviewed by:** sierra k. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about MobileWorker?**

It is a easy accessible app and easy to use for people that are new to app. People should use this app more often in replacement of other apps to supprt their buisness.

**What do you dislike about MobileWorker?**

The only thing i would change is making it easier to connect people on the app to bein contact easier. If this improved i don't think they would have any problems.

**What problems is MobileWorker solving and how is that benefiting you?**

Im not 100% sure what they are currently fixing with the app at the moment but am excited to see how to app can increase in a positively way. As of right now they are doing very well.

  ### 2.  Easy to on-board and very cost competitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2016

**What do you like best about MobileWorker?**

Contact Centre software by iTouchVision is the chosen platform for us to manage customer interactions through calls, email, SMS and social media.
We could record calls for quality and training, capture communication threads and analyse the statistics with concise reporting and analytics. We’ve seen a series of great feedback from customers based on our new level of support offering. In terms of customising and implementing, their IT team was very helpful and made the process quite seamless.

**What do you dislike about MobileWorker?**

Although the contact centre solution incorporates all the major functionalities as a CRM, it lacks the features like video calling, discussion forum and article sharing. We don’t need these at this moment, however as we scale we may look for these solutions. 


**What problems is MobileWorker solving and how is that benefiting you?**

The cloud based CRM produced us results we were looking for and it helps us meet our strategic goals. The contact centre integration with our existing system was pretty quick. Our agents have been able to attend more number of calls and are now chewing through the backlog. 


## MobileWorker Discussions
  - [What is MobileWorker used for?](https://www.g2.com/discussions/what-is-mobileworker-used-for)

- [View MobileWorker pricing details and edition comparison](https://www.g2.com/products/mobileworker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+01%3A42%3A58+-0500&secure%5Bsession_id%5D=39fdc4ae-ea33-4905-9b8e-e800851baa25&secure%5Btoken%5D=38a520a85b18791c5478e4b0bb7e3f0a45d1aa1faa4fe9ea44f05370b397fcfb&format=llm_user)

## MobileWorker Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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