Microsoft Entra ID Reviews & Product Details

Azure is very cost-effective because of its pay-as-you-go model. I only pay for what I use, which helps manage budgets and avoid unnecessary spending. It lets me run both customer and internal apps in the cloud, saving on hardware and maintenance costs. Scaling is easy—I can increase or decrease resources with just a click. Security is strong with features like multi-factor authentication and app passwords, so data stays safe. Plus, Azure offers high availability with a 99.95% SLA, which means services are reliable and always up. Review collected by and hosted on G2.com.

Using Azure IaaS requires ongoing patching and diligent server monitoring, which is different from SaaS solutions where much of this maintenance is managed for you. It also demands a certain level of expertise, as all the various components must operate smoothly together. One frequent error is over-provisioning resources—what functions well on local servers may not be suitable for the cloud, potentially resulting in avoidable expenses. Without sufficient knowledge, businesses risk spending thousands more than necessary. Review collected by and hosted on G2.com.

The platform provides a broad array of features, and I find several of them particularly impressive.

Entra Applications allow for seamless integration and management, making it easier to handle various services. Single Sign-On (SSO) simplifies access across different platforms

Privileged Identity Management (PIM) ensures secure and controlled access to important resources.

Multi-Factor Authentication (MFA) adds an extra layer of security for user logins

Password Complexity Management enforces strong password policies to help protect accounts.

Conditional Access (CA) Policies and Management offer granular control over access, allowing for tailored security based on specific conditions. Review collected by and hosted on G2.com.

Not at this time but BA team continuously working on it to optimize the application performance. Review collected by and hosted on G2.com.

Creating custom domain and ad connect sync used for sso and sync of user to 0365 and Features such as access reviews and privileged identity management (PIM) support compliance efforts also it is scalable and flexible to use and frequency of using the same matter on the customer requirement. Easy to do implement, along with integration as SAAS and support from Microsoft is very quick. Review collected by and hosted on G2.com.

Till now i have not found any cons but with testing will definitely inform microsoft for any error or bugs but there is an certain information we dont have clear is about costing for same while implementation. Review collected by and hosted on G2.com.

It combines enterprise grade identity management, security and seamless integration into a single platform. Review collected by and hosted on G2.com.

The setup process is complicated, and the licensing can be challenging to manage. Additionally, there are restrictions on how much you can customise the product. Review collected by and hosted on G2.com.

In our organisation we had a scenario where few users were accessing applications from outside network without proper VPN. Earlier it was very hard to track and control this. After moving to Microsoft Entra ID, conditional access made it much easier. We blocked risky sign in and enforced MFA only when users are outside trusted locations. This reduced lot of security alerts and gave us more confidence in user access. I also liked the Single Sign-On feature, because before we had multiple passwords issues, and now users just sign in once to access Outlook, Teams, SharePoint and even third-party apps. It saves time and reduced password reset tickets for our IT team. Review collected by and hosted on G2.com.

The main challenge I faced is during hybrid setup with our on-premises Active Directory. The sync setup with Azure AD Connect was not very difficult, and some group policies did not reflect properly at first. Also, the admin portal sometimes feels complicated. And also, the cost of P1/P2 licenses is higher compared to basic identity tools, so for smaller organisations it can be a bit heavy. Review collected by and hosted on G2.com.

Microsoft Entra ID offers robust security by applying Zero Trust principles, and its smooth integration with various applications makes managing identities both straightforward and secure. Review collected by and hosted on G2.com.

Occasional service outages can occur, which may have an impact on business operations. Review collected by and hosted on G2.com.

My own favorite is how it ties in so naturally to the Microsoft ecosystem — from Teams and SharePoint to Outlook and Azure. With Single Sign-On (SSO), all applications can be accessed securely by users through a single sign-in, and identities can be managed by administrators from a single point.

Conditional Access is probably the most helpful feature. It allows us to implement policies that vary based on location, device, or user risk. This allows us to have strong security without adding more hassle for users. Integration with Multi-Factor Authentication (MFA) is also seamless and reliable.

The most significant benefits are identity management centralization, security, and scalability. It deals with hybrid environments very well — we can both on-premises and cloud identities manage. Besides, features like self-service password reset and group-based access reduce the workload for IT support. Review collected by and hosted on G2.com.

The interface and terminology can be confusing, especially for users or admins who aren’t deeply familiar with Microsoft environments. It’s not always easy to find what you’re looking for in the portal, and advanced configurations often require PowerShell or Azure knowledge.

Some documentation is hard to follow or is obsolete, especially for setting up more complex integrations with third-party apps. In addition, license limitations restrict the use of valuable features if you're not on higher-tier plans (i.e., Entra ID P1 or P2).

The main negatives are the complexity of the advanced features and the requirement for Microsoft-specific knowledge. It's great for Microsoft-based shops, but if you're in a mixed environment, you might need additional tools or connectors. Additionally, changes can take a while to propagate between services. Review collected by and hosted on G2.com.

Works well with all the third party apps and also has best Conditional access policy options Review collected by and hosted on G2.com.

The licenses are costly and everything thing needs additional license Review collected by and hosted on G2.com.

The interface is reasonable for administration given what limited cability the product has. Review collected by and hosted on G2.com.

There is a great deal to dislike. External Authentication Mechanisms doesn't support primary factors so MSFT forces me to try and go Passwordless "their way" -their implimentation of passkeys is not appropriate for enterprise use, it appears more consumer oriented. SAML integration is done through "federation" which is not granular the way Okta and every other SAML SSO is. In general the product is painful to set up, use and maintain. I haven't even started on the "hybrid" aspects with on Prem AD. It's like a sequel to a bad horror movie. Review collected by and hosted on G2.com.

Its easiness in integrating it with most of the microsoft services Review collected by and hosted on G2.com.

Some time it take some time for the changes that I makes in onpremise AD to be reflected in the Entra which is connected using AD connect .its only an issue because our infra is hybrid Review collected by and hosted on G2.com.