The best is that I do not have to worry about money transfers to the countries that have restrictions. Review collected by and hosted on G2.com.
Very very hard to use.
1. When you create a task it asks 50 different fields but all I need a title of the task, description, assignee and price. And it should be the very first step. All other fields should be removed (or at least make them optional or allow user to configure it)
2. Once I created a task, It should be clear how the task proceed through the states: Draft, New, Assigned, Accepted, Completed, Paid. And it should be easy to progress through the states. I had to hunt down where is the button to move from Draft to New and then ask my contructor to accept it. etc. It is all so very difficult to find where it is
3. I with there was a feature that I can just pay my contractor directly without any tasks.
4. I am a vendor and I have heard you have a pull of contractors, but I could not easily find them. Is there a list I can see contractors and what skills they have? I tried to createI a posting, and it was more or less easy (with AI help). But I could not figure out what happens next.
If there will be no updates within a few months. I will most definetly be looking for alternatives.
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Thanks for taking the time to share such detailed feedback, Vitali, we really appreciate it.
We’re sorry the experience felt complicated. That’s definitely not what we want, and we hope we can turn this around. Your points about task creation, navigation between statuses, and overall clarity are very valuable — we’ll pass them directly to our product team.
On the “pay without tasks” point: tasks are part of how we structure the agreement with contractors, so payments are always tied to a clearly defined scope of work. That’s why they include more details — but we hear you on making this simpler and more intuitive.
We’ll also reach out to you to help with AI Scout and guide you through the flows that felt unclear.
Thanks again for the honest feedback!
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