--- title: Map My Customers Reviews meta_title: 'Map My Customers Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 159 reviews by the users' company size, role or industry to find out how Map My Customers works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 159 scale: '5' date_modified: '2026-09-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Map My Customers Reviews **Vendor:** Map My Customers **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 159 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Map My Customers Map My Customers is a field sales execution platform that helps teams run the field with clarity and control. Most sales tools show you what already happened, but they don’t help reps decide what to do next. Map My Customers brings planning and execution into one place so reps know where to go, who to prioritize, and how to spend their time in the field, while leaders get real visibility into what’s actually happening day to day. Turn Field Activity into a System: Give your team a clear, repeatable way to plan and execute their day. \* Visualize your book of business and territory on a map \* Identify high-value opportunities and coverage gaps \* Prioritize accounts based on activity and potential Plan and Execute in the Field: Help reps make better decisions in the moment. \* Build optimized routes in seconds \* Find nearby opportunities between meetings \* Make every trip more productive Capture Work as It Happens: Reduce seller burden and eliminate end-of-day admin. \* Log visits in seconds with voice-to-text notes \* Automatically capture field activity \* Keep CRM data accurate without extra effort Give Leaders Real Visibility: Move beyond delayed reporting and incomplete data. \* See field activity as it happens \* Understand what’s working across reps and territories \* Coach and improve performance with real insight Built for the Tools You Already Use: Map My Customers integrates with Salesforce, HubSpot, and other core systems to extend your CRM into the field, not replace it. ## Map My Customers Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **exceptional customer support** of Map My Customers for prompt assistance and effective issue resolution. (5 reviews) - Users find Map My Customers to be **intuitive and easy to use** , enhancing their workflow and productivity significantly. (4 reviews) - Users value the **seamless integrations** with CRM tools, enhancing lead management and user experience significantly. (4 reviews) - Users value the **route planning feature** for enhancing efficiency in lead management and customer visits. (4 reviews) - Users commend the **efficiency** of Map My Customers, enhancing their routing and lead management for improved productivity. (3 reviews) - Users value the **user-friendly features** of Map My Customers, especially the helpful routing and lead management tools. (3 reviews) - Users appreciate the **responsive and helpful customer support** of Map My Customers, enhancing their overall experience. (3 reviews) - Lead Management (2 reviews) - Mobile App (2 reviews) - Product Quality (2 reviews) **What users dislike:** - Users find the **limited accessibility** of features across platforms a drawback, affecting usability and flexibility. (3 reviews) - Users notice **limited features** and inconsistencies between mobile and web, which affects overall utility. (2 reviews) - Users find the **limited customization** options of Map My Customers restrict their ability to fully adapt the tool. (1 reviews) - Users find that **slow updates** can occasionally disrupt settings, making the experience less smooth and requiring adjustments. (1 reviews) - Users experience **software glitches** occasionally, but the support team promptly addresses reported issues. (1 reviews) - UX Improvement (1 reviews) ## Map My Customers Reviews ### 1. Map My Customers: Driving Visibility and Accountability **Rating:** 4.0/5.0 stars **Reviewed by:** Quashauna J. | Inside Sales Supervisor, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2026 **What do you like best about Map My Customers?** What I like most about Map My Customers is the visibility it provides into territory activity and dealer engagement. It allows me to quickly see where my team is spending their time, identify gaps in coverage, and ensure we're prioritizing the right opportunities. **What do you dislike about Map My Customers?** While Map My Customers is a valuable tool, I would like to see improvements in speed and usability. Some features require multiple clicks to complete simple tasks, and navigating between dealers, activities, and reports could be more intuitive. A more streamlined user experience would make it easier to use throughout the day. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers provides visibility into field activity and dealer engagement that would otherwise be difficult to track. It helps me monitor territory coverage, coach my team using real activity data, identify opportunities, and improve accountability, leading to more effective dealer management and stronger business results. ### 2. Easy to use and keep yourself organized **Rating:** 5.0/5.0 stars **Reviewed by:** Josh G. | Field Marketing Representative, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** I really appreciate how Map My Customers makes my job easier when I’m out in the field and need to stay organized throughout the day and week. It helps me navigate clusters of accounts so I can quickly find what I’m looking for, and it maximizes my sales potential. It also lets me contact customers much faster than if I had to look them up manually. The support team is always available and has saved me a lot of time when I’ve needed troubleshooting. Setup was a breeze—it only took a couple of minutes—and the software is very user-friendly. **What do you dislike about Map My Customers?** Some user issues may occur when the software is updated. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers makes my job easier by organizing my schedule and helping me navigate through clusters of accounts to find what I'm looking for. It maximizes my sales potential and allows me to contact customers quicker than searching manually. Their support team saves me time with troubleshooting. ### 3. Streamlined Dealer Management and Routing **Rating:** 4.0/5.0 stars **Reviewed by:** Davette T. | Sales Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** I like that Map My Customers routes out my dealer visit trips, helping me get to them all in a timely manner. It lets me know the last communication with them and if they have sent apps and their status with us as well. The setup was very easy. **What do you dislike about Map My Customers?** I don't have any dislikes at the moment. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers helps me maintain regular communication with my dealers and efficiently plan trips to visit them, ensuring timely visits. It also tracks previous communication and dealer statuses, enhancing my follow-ups. ### 4. Effortless Sales Routing with Map My Customers **Rating:** 4.0/5.0 stars **Reviewed by:** Laci Z. | Dealer Relations Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2026 **What do you like best about Map My Customers?** I use Map My Customers for routing and keeping track of my inside sales market. It's very helpful for routing my trips, especially since I don't live in the states where I travel. The lasso tool makes it extremely easy to plot which stores I will visit from day to day when I'm out in the field. It also keeps up with the last time I spoke with my dealers, ensuring they all stay in a 21-day rotation. I love how easy it is to use, much easier than any other site we have previously used as a sales team to route trips. The initial setup was very easy too. **What do you dislike about Map My Customers?** There is nothing in particular that I dislike **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers helps me plan sales trips efficiently with its lasso tool and keeps track of dealer interaction schedules. ### 5. Efficient Map-Based Routing with Some Data Upload Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Frank L. | Salesperson, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 10, 2026 **What do you like best about Map My Customers?** I use Map My Customers as a field rep for a janitorial supply company, and I appreciate its ability to organize my contact rotation of customers. The map-based routing feature is key, as it routes the most efficient way to see my clients, which means more time, more clients, and more sales opportunities. Another thing I enjoy is the use of Google satellite image and street view, which helps me preview what type of property I'm about to engage with. My favorite feature is the integration with Gmail and the ability to see any email that's occurred with a specific contact, as well as performing bulk emails. The initial setup of Map My Customers was very easy, and I recommend it every day to colleagues, rating it an 8.5 out of 10. **What do you dislike about Map My Customers?** I've had some difficulties with the uploading data feature. I want to be able to import sales data but keep running into field mapping issues. **What problems is Map My Customers solving and how is that benefiting you?** I use Map My Customers to organize my contact rotation and make efficient map-based routes, which lets me see more clients and create more sales opportunities. The integration with Gmail helps track emails and perform bulk messaging. ### 6. Versatile Web & Mobile Experience with Seamless PowerBI Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 13, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** I love the versatility between web and mobile versions that make it easy to jump between working in the office and working remote. I love that it integrates in with PowerBI to pull data on our stores. **What do you dislike about Map My Customers?** The only thing I dislike about it right now is that you cannot share a route with someone else. Some of the reps take over old markets or maybe the sup will build a route and cannot share it with the rep. I also wish we could utilize more AI into the platform. **What problems is Map My Customers solving and how is that benefiting you?** MMC is helping us maintain our portfolio and keep in contact and manage records. It is a huge way we make sure that we can accurately manage things. ### 7. Intuitive Territory Management That Frees Reps to Focus on Selling **Rating:** 5.0/5.0 stars **Reviewed by:** Jed R. | Branch Manager & Production Liaison, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 17, 2026 **What do you like best about Map My Customers?** Very easy to use with a small learning curve. Highly intuitive and designed for day-to-day sales activities. Helps organize and clearly define sales territories. Gives sales reps greater visibility into their territories and customer locations. Eliminates duplicate data entry and manual activity reports. Gives sales reps more time to focus on selling and building customer relationships. **What do you dislike about Map My Customers?** Not much to say here except I wish we would have gotten it years ago. **What problems is Map My Customers solving and how is that benefiting you?** Reduces paperwork by digitizing daily sales activities. Increases efficiency by streamlining customer management and reporting. ### 8. User-Friendly CRM with Time-Saving Features **Rating:** 4.0/5.0 stars **Reviewed by:** Chad M. | Sales Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2026 **What do you like best about Map My Customers?** I like the planner feature for dealer visits because it allows me to optimize my visits and save time. I also appreciate the easy interface to use and the well-structured platform. **What do you dislike about Map My Customers?** I experienced a time when Map My Customers was down and all my activities lost their time stamp. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers helps me keep track of conversations with dealers and understand their issues. The planner feature optimizes my visits, saving time. ### 9. Clear Visibility into Team Deals Across Territories **Rating:** 5.0/5.0 stars **Reviewed by:** isaiah o. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Map My Customers?** I like being able to see the deals that my teams are working on in their territories **What do you dislike about Map My Customers?** Nothing about Matt my customer specifically I just think the people my organization can do a better job at cleaning it up **What problems is Map My Customers solving and how is that benefiting you?** It solves the ability to map multiple deals and companies at once and split my teams territories up ### 10. Built for Accountability and Scaling Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Ray B. | VP Operations, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about Map My Customers?** A structure built for accountability and scalability. As we added more reps, it honestly made managing them easier and actually possible. **What do you dislike about Map My Customers?** Sometimes it glitches and has refreshing issues. The information from iOS to the tablet doesn’t always move over instantly, and we run into issues where we have to log out and then log back in for the proper information to display. **What problems is Map My Customers solving and how is that benefiting you?** Accountability and visibility, with a focus on making information from the office readily available to the outside sales team. ### 11. Maximized Efficiency with Map My Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Map My Customers?** I like using Map My Customers to map my customers on a day-to-day basis, keeping track of my routes and which customers I need to visit. It solves the problem of not visiting customers enough or visiting them too much. I appreciate that it helps me know where my customers are and makes me very efficient. Being able to find new customers and being very efficient is great. I maximize my time during the day with this app as I have very little wasted time and can find customers quickly. The initial setup was very easy, and I could upload my entire customer list. **What do you dislike about Map My Customers?** I have no dislikes **What problems is Map My Customers solving and how is that benefiting you?** I use Map My Customers to efficiently map and track my routes, preventing over or under-visiting clients. It maximizes my daily time by minimizing wasted moments and quickly locating customers. ### 12. Incredibly easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Matt H. | National Part Sales Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Map My Customers?** Ease of use is the most important factor for me. **What do you dislike about Map My Customers?** Need the ability to share routes from rep to rep. **What problems is Map My Customers solving and how is that benefiting you?** MMC has addressed and improved on any issue we have ever brought up. That benefits us because we are able to customize the product to fit our company. ### 13. Boosts Field Sales Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny L. | Sales Service Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 02, 2026 **What do you like best about Map My Customers?** What I like best about Map My Customers is how it visually organizes accounts and prospects on a map, making it much easier to plan travel, prioritize visits, and manage territories. The routing and scheduling tools help maximize time in the field, which is extremely valuable for sales teams that spend a lot of time on the road. I also appreciate that it’s user-friendly and integrates with existing CRM systems, allowing our team to adopt it quickly without a steep learning curve. Customer support has also been responsive and helpful whenever questions come up. **What do you dislike about Map My Customers?** Learning curve for new users, Reporting could be enhanced **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers is solving the challenge of efficiently managing territories, planning travel, and keeping customer information organized for our field sales team. Before using it, routing visits and identifying nearby opportunities took significantly more time and manual effort. The platform allows our reps to visually see their accounts, build optimized routes, and access customer details while on the road, which increases productivity and helps them spend more time with customers instead of planning logistics. This has improved overall efficiency, territory coverage, and accountability across the team. ### 14. Easy Day-to-Day Route Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Raven M. | Team Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 10, 2026 **What do you like best about Map My Customers?** I am easily able to update my routes and day to day **What do you dislike about Map My Customers?** My pain point is exporting data a the moment **What problems is Map My Customers solving and how is that benefiting you?** Visiablity with my teams and markets. ### 15. Seamless CRM Integration and Optimized Route Planning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 10, 2026 **What do you like best about Map My Customers?** Integrating with our CRM and building an optimized route **What do you dislike about Map My Customers?** There are a lot of features, so the learning curve and navigating the app can be a little complicated at some times **What problems is Map My Customers solving and how is that benefiting you?** It is giving me the ability to find my current customers and new ones while on the road, and not having to log double time into my CRM ### 16. Simple Platform with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Map My Customers?** The simple nature of the platform and integrations **What do you dislike about Map My Customers?** Sometimes there are glitches with the mileage tracking, but the support team is always responsive. **What problems is Map My Customers solving and how is that benefiting you?** Rep productivity in the field, saving them time on planning and decision making. ### 17. Easy to Use and Train, Optimizes Field Agent Time **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa B. | Director of Field Enablement , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about Map My Customers?** Very easy to use and train on. Allows for optimal use of field agents time. **What do you dislike about Map My Customers?** I would like it to be easier to make heat maps and territory maps, as well as having routes saved to individuals accounts or to hubspot **What problems is Map My Customers solving and how is that benefiting you?** Efficiency in the field. Lower mileage costs from the budget ### 18. Outstanding Support and Seamless Sync, Minor Update Hassles **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor G. | Sales Representative - Governmental, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 22, 2025 **What do you like best about Map My Customers?** Customer support is paramount. The tech support department worked diligently to ensure that my issue was corrected and that I was able to use the app as intended. They answer questions whenever I need help. The app is intuitive and works well on my iPhone. It seems to synch seamlessly with my work laptop. I use this app all the time in my sales efforts. **What do you dislike about Map My Customers?** Can sometimes be a little bit clunky with select app services. New update releases tent to change some settings that must be changed back. Overall, very good application. **What problems is Map My Customers solving and how is that benefiting you?** At some point, the MMC app stopped working with the Google Maps app on my phone. The technical support team worked diligently to get my issue resolved, and it now works as it should. ### 19. Great Live Chat Support, but Too Many Patch-Filled Updates **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 20, 2026 **What do you like best about Map My Customers?** The Support ,which is typically live in a chat box **What do you dislike about Map My Customers?** The updates are by far to many riddled with patches **What problems is Map My Customers solving and how is that benefiting you?** The weekly groups typically are adjusted by zip codes ### 20. Effortless Routing and Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff B. | Territory Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 07, 2026 **What do you like best about Map My Customers?** I've been using Map My Customers for about 8 months now and have been very pleased with the routing. It makes my customer visits way more efficient. **What do you dislike about Map My Customers?** I struggled early on with getting my data set up how I wanted, but the customer service team member I worked with, Axel, was very helpful and made the process a lot easier after working with him. **What problems is Map My Customers solving and how is that benefiting you?** It makes planning my sales visits a lot easier and more efficient. ### 21. Excellent Sales Call Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 15, 2026 **What do you like best about Map My Customers?** I am learning something new from this application continuously. Very good for tracking sales calls and related information. **What do you dislike about Map My Customers?** Customer Service can be slow, but response is thorough. **What problems is Map My Customers solving and how is that benefiting you?** MMC is effective in keeping track of my Customers, Opportunities and Information. ### 22. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Business Intelligence Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2025 **What do you like best about Map My Customers?** The support team when we need quick answers and solutions to problems we may, or may ot, be having. **What do you dislike about Map My Customers?** There aren't a ton of down sides. I would say the worst is the difference in not only features but filters and groups from mobile to web. **What problems is Map My Customers solving and how is that benefiting you?** They allow us to voice our initiatives with the MMC team and they are able to provide new or current features that can help our initiative. ### 23. MMC Makes Lead Management Effortless and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 18, 2025 **What do you like best about Map My Customers?** It's makes our lead creation and management so much easier. I especially appreciate the routes function when I'm on the road. It was easy to implement into our day to day use and integrates well with our crm tool. If there's ever an issue, support is fantastic. Hats off to this incredible software! **What do you dislike about Map My Customers?** I haven't experienced or know of any downsides to map my customers. **What problems is Map My Customers solving and how is that benefiting you?** Knowing who,where and how to get in touch with our customers that are in my territory. ### 24. Perfect for a small business salesman. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 09, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** This app has been a game changer for me. All of the basic CRM functions are in the lower-tier app, as well as mapping and planning. I've used other CRM apps for essential functions, but they did not have maps unless I paid for the premium tier, as well as the cost of the map pack. It's easy to use as well as integrate with other CRM or ERP systems. Customer service has been phenomenal in helping me implement this into my daily use and transition from my previous CRM. I use this every day for planning and once or twice a week for routing trips to see my customers. **What do you dislike about Map My Customers?** The only reason this is a review is an 8 is that there are a few issues needing to be fixed. I would also like to see some cross-implementation with functions in the app that are already there. **What problems is Map My Customers solving and how is that benefiting you?** Keeping track of my customer database, contacts and visits. It also plans my routes to make sure I accurately manage time, and for getting to as many customers as I can and create a routine. ### 25. MMC has a great user experience, it's easy to use with a nice interface **Rating:** 5.0/5.0 stars **Reviewed by:** Angela Z. | Strategy Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 23, 2025 **What do you like best about Map My Customers?** Their customer support team is VERY responsive and helpful!! As for features, the mapping tool and lead finder are great. MMC does a good job of rolling out useful enhancements with new tools for our sales team to use or visualize data. **What do you dislike about Map My Customers?** We have an automated custom report that is sent as a CSV via email and it would appear better in a dashboard view within the app. They do have charts and dashboards we just need to customize them. **What problems is Map My Customers solving and how is that benefiting you?** It helps create a historical record of our rep / customer activities completed, helps find leads and track customer data ### 26. Useful Tool with an all star staff **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle C. | CRM Admin, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 29, 2025 **What do you like best about Map My Customers?** Simple easy to use both on the web and in app. Reporting is very intuitive and drag and drop nature is great for adjustment. Support is quick, knowledgeable and kind. I love working with Michelle Irving and Kim Hays they are a huge win for anyone lucky enough to work with them. **What do you dislike about Map My Customers?** My only dislike is permissions are a little rudimentary but I think it something that they would fix if it was an issue to people. **What problems is Map My Customers solving and how is that benefiting you?** Tracking mobile sales reps and ensuring targets for visits and high value targets are hit. ### 27. Amazing Infield CRM that has enabled our Sales team to do more **Rating:** 5.0/5.0 stars **Reviewed by:** Ping Z. | Manager of Sales Operations, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 03, 2025 **What do you like best about Map My Customers?** Small agile organization with amazing customer service and low turn around of employees/staff. Great software, great people, values their customers and have definitely gone the extra mile. Very easy to use and intuitive software. Implementation was a breeze. **What do you dislike about Map My Customers?** Could do a better job of communicating patch notes non major feature changes. They have a lot of features and sometimes bugs will slip through the cracks of the QC team. **What problems is Map My Customers solving and how is that benefiting you?** Ability to track sales reps activities and enabling them to support marketing initiatives. ### 28. MapMyCustomer is a great complimentary tool to full-scale CRM platforms **Rating:** 3.5/5.0 stars **Reviewed by:** Keith B. | Director Of Information Technology, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 25, 2025 **What do you like best about Map My Customers?** Map My Customer is great for a "hunter" looking for opportunity in an area they know fairly well and of real value for a sales rep in an unfamiliar territory. We used to say to our reps, "you've driven this same route for the past 6 months... Why not pull up MMC and go an extra mile or a little bit out of your way. What new potential customers are there for you to find?". I have found real good use cases by joining the sessions MMC puts on with their clients when they discuss how folks are using the tool. **What do you dislike about Map My Customers?** MMC is a specific tool. Great for finding new clients. It is not a full-CRM tool and it quite limited in functionality for things outside of it's core purpose. There are about 20 custom fields you can add. The sales funnel is something you can reps started with, but not as feature rich as other tools. **What problems is Map My Customers solving and how is that benefiting you?** We sell tires to commercial customers. Our potential customers are diverse. Trucking companies, bus companies, government, schools, farms, mines, construction. MMC helps us find any type of company in any industry. ### 29. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Renay T. | Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 09, 2025 **What do you like best about Map My Customers?** It is a user friendly, intuitive system. But whenever I get stumped the online chat with a live person is always fantastic! **What do you dislike about Map My Customers?** The reporting is good but it simple canned reports would be great. **What problems is Map My Customers solving and how is that benefiting you?** MMC allows me quick, easy access to prospects/customers in my territory. ### 30. Responsive and Helpful CS team! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Senior Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 25, 2025 **What do you like best about Map My Customers?** I love the support I've received from day one. When there has been a bug, it was fixed right away and my feedback is heard and executed on quickly~ I use MMC about 1 time per week and more often when traveling to find leads in areas I"m not familiar with. The product is fairly easy to use and chat support is there when I need them. MMC also works with Hubspot very well! **What do you dislike about Map My Customers?** It's still a little buggy at times, but when I report it, they get on it right away! **What problems is Map My Customers solving and how is that benefiting you?** small bugs here and there ### 31. Great new app! **Rating:** 5.0/5.0 stars **Reviewed by:** Misty T. | Account Executive, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2025 **What do you like best about Map My Customers?** love the visual feel of this one! its pretty organized and easy to follow. lots of ways to sort! it's a fun and fresh way to log and research about our customers! **What do you dislike about Map My Customers?** its a transition going from an older system to this fresh new look but they have awesome support and even live chat to help navigate through it! **What problems is Map My Customers solving and how is that benefiting you?** making it super simple to add info for different categories that everyone in our organization can be tagged on to share the load! I love it! ### 32. MMC Reorganized Our Sales Team **Rating:** 4.5/5.0 stars **Reviewed by:** Brent G. | CAREFIRST IMAGING - VP OF BUSINESS DEVELOPEMENT, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** The "distance betweeen check-in and entity location." This specific feature separates MMC from the competition and is a must-have if you're the team manager. **What do you dislike about Map My Customers?** The Daily Activities reports are only supported by Excel. We typically do not use MS- Excel and primarily use Google DOCS which can be limiting at times. **What problems is Map My Customers solving and how is that benefiting you?** When replacing a seasoned salesperson with a new salesperson, the new member immediately knows the who, where and recent history of the routed accounts. Nice! ### 33. Light weight CRM tool **Rating:** 4.0/5.0 stars **Reviewed by:** Varsha S. | Intership , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 **What do you like best about Map My Customers?** Best tool for sales rep while traveling to their client location. Easily assign and define sales territories to sales reps and easy administration **What do you dislike about Map My Customers?** The cost of platform is high, especially for startups where I worked for **What problems is Map My Customers solving and how is that benefiting you?** As Marketing intern, it helped to get and track performance through heatmap of territory. We used the admin services to assign territories to sales rep ### 34. Looks like this will be the perfect app **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | INDUSTRIAL OUTSIDE SALES PROFESSIONAL, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 11, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** It's simple to use and solved the problem of me quickly mapping an efficient day of sales calls. **What do you dislike about Map My Customers?** I had an issue and MapMyCustomers reached out and was great at helping me correct what I was doing wrong. Good support! **What problems is Map My Customers solving and how is that benefiting you?** The time it takes to plot out each day of calls. Saves time and I can see more customers in a day. ### 35. The best mobile CRM experience!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle f. | Territory Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 29, 2022 **What do you like best about Map My Customers?** MMC helped me improve with territory planning and overall execution in the field. The mobile and desktop experience are so easy to use from wherever I'm at. My favorite part of the platform is that it includes a bi directional integration with my CRM Salesforce. **What do you dislike about Map My Customers?** If they built mileage tracking into the platform then it would literally have every aspect of what I need in the day of a life of an outside sales rep. They do a great job of building what users ask for so hopefully it's in the near term roadmap **What problems is Map My Customers solving and how is that benefiting you?** I had no idea what my total addressable market was until I started using MMC. I was spending hours a week doing admin work and now I would say I have most of those hours back to be in the field serving my customers and targeting new prospects. It provides any rep at any level of tech sophistication with a really intuitive and straightforward workflow ### 36. Wonderful experience implementing MMC for our Sales and Operations teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Sal C. | Vice President of Sales & Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2022 **What do you like best about Map My Customers?** Knowing where the team is at all times, seeing when we last inspected a site or had an issue in a face-to-face meeting. We use it to create routes in Mobile Shredding, and Janitorial Inspections and to cluster new service requests from our existing footprint. we cover the entire state from High Point to Cape May NJ, and seeing where a truck is, or where an agent is when a ticket comes in is essential to our daily operations. **What do you dislike about Map My Customers?** We are a 95% Government shop so we are not using the lead search at the moment, this is not to say it is a dislike or a bad service, we just were not able to us this will keeping up with essential services during the pandemic. **What problems is Map My Customers solving and how is that benefiting you?** New contacts, backup contacts.. we service over 500 sites in NJ and there was a lot of attrition during Covid, MMC helped us keep up. ### 37. My digital shoebox of business cards and so much more **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | O, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2022 **What do you like best about Map My Customers?** The route planning and easy check in capabilities have been a major help to me. In the last 10 years of b2b field prospecting I have gone from shoebox, base, outfield, badger, geo pointe, map anything, and MMC IS THE ONLY ONE THAT DOES IT ALL! **What do you dislike about Map My Customers?** I do wish sales force integration could be more granular. I have workflows setup in sales force but if we could do parent child relationship association in MMC and have it update onto sales force that would be nice. Also duplicate check and adding geo location. Accounts could be done a bit better based on other apps I've used. Few too many steps to add a new account using geo location. Also offline is not great. However. These are far outweighed by the benefits in others. **What problems is Map My Customers solving and how is that benefiting you?** Organization. Note keeping time savings. I can add follow-ups and keep track krwho what and when WAY easier than. A desktop CRM, wish deals was better laid out on iOS all though ### 38. This would help in business expansion **Rating:** 2.5/5.0 stars **Reviewed by:** Manik S. | Application Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 27, 2023 **What do you like best about Map My Customers?** This will bring a drastic change and will be easier to relate types of customers. **What do you dislike about Map My Customers?** This would also create confusion as these are not sorted. **What problems is Map My Customers solving and how is that benefiting you?** Problems related to the information which is missing and the queries they have in their mind. ### 39. Map My Customers Solved Our Software Search **Rating:** 4.5/5.0 stars **Reviewed by:** Richard W. | Area Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** Ease of use; graphics; reports that are concise and useful. **What do you dislike about Map My Customers?** Not able to adapt and add some needed reports for our use. **What problems is Map My Customers solving and how is that benefiting you?** 1. Inventory/asset tracking 2. Rep's time in the field 3. Account tracking & updating 4. Route Planning 5. 'Know before you go.' 6. We have created additional accounts due to the efficiencies of the software 7. Track multiple CSR programs ### 40. Great Resource for Remote Sales Reps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2022 **What do you like best about Map My Customers?** We love the ability to create routes for our East Coast Sales Rep based on the areas he plans on visiting. We enjoy being able to include current customers and potential leads. The integration with HubSpot is nice, as well, so his notes transfer to our customer database. **What do you dislike about Map My Customers?** Our East Coast Sales Rep is not very tech savvy, so getting him used to checking in and keeping notes in the app is challenging. The app is easy to use for those familiar with technology, but not so much for those who aren't. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers is helping us identify new leads in specific areas, as well as keeping us knowledgeable about the customers and potential leads our sales rep visits. It is helpful since our corporate headquarters are on the West Coast, and he is on the East Coast. ### 41. Simple, fast, and Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Mimi C. | Showroom Sales Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 21, 2022 **What do you like best about Map My Customers?** It is extremely user friendly. It is easy to teach new coworkers how to use it. **What do you dislike about Map My Customers?** There are times when the website is down and I am not able to input information. **What problems is Map My Customers solving and how is that benefiting you?** It keeps track of our weekly traffic and helps us in creating reports for our company. ### 42. The app is great for remembering previous in counters with a customer. **Rating:** 4.0/5.0 stars **Reviewed by:** Nick B. | CSR, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 21, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** Remembering information about a previous customer in counter **What do you dislike about Map My Customers?** How early the report sends daily. Sometimes I don't have time to get my entries in **What problems is Map My Customers solving and how is that benefiting you?** It is nice to pull up a map of close by potential customers when I don't know the area. It makes me more productive ### 43. Great application but needs tweaks **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 04, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** The lead generation tool is what I use the most **What do you dislike about Map My Customers?** There needs to be a select all button when you are adding new leads with it eliminating any duplicates automatically. Also there are lots of categories that would be helpful that you have listed but there is never the actual info. If the category is there the info for the lead should be as well. **Recommendations to others considering Map My Customers:** Great tool but make sure you have the extra time on your hands **What problems is Map My Customers solving and how is that benefiting you?** Mass lead generation ### 44. Very easy and convenient method to track all activity and upcoming appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 21, 2022 **What do you like best about Map My Customers?** Using the routes to be time efficient. It is also convenient to check back on notes from previous calls **What do you dislike about Map My Customers?** Searching for a particular national account ship to address. Can get overwhelming trying to search with no luck typing keywords **What problems is Map My Customers solving and how is that benefiting you?** No problems experienced while using the app. Pretty self explanatory. Plus their is always help via email ### 45. Outside Sales: Starting using in 2014, and have been blown away with the product. HIGHLY RECOMMENDED **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin W. | Field Sales Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 19, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** The ability to access my accounts at a glance with the ability to store info, call and email customers like a real CRM. Color Coding Visit Reminders Mobile Friendly **What do you dislike about Map My Customers?** Not much, the app and website is very well built. I am able to use it as a mobile app to check my surround customer base. I used to cover a small area, but not have to cover multiple states, so this is very helpful **Recommendations to others considering Map My Customers:** If you are in outside sales or have mulitple locations to keep track of this app is amazing for keeping contact info, addresses and allowing you to add notes, comments, etc.. to each visit. **What problems is Map My Customers solving and how is that benefiting you?** I'm able solve the issue of seeing all of my customers in a given area. As well as solving the issue of a mobile CRM. The benfits are planning customer visits , documenting interactions, storing each customer into a given category, etc... ### 46. Easy and effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 23, 2022 **What do you like best about Map My Customers?** I love that you can view all activities between sales reps in the company. **What do you dislike about Map My Customers?** Occasionally it will glitch and I will have to reenter data. **What problems is Map My Customers solving and how is that benefiting you?** It helps us target what customers need more attention and what type of outreach is most beneficial. ### 47. Great Platform for Reps on the go! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin D. | Vice President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 20, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** The mobile app is terrific, works in real-time as reps visit clients. The entire platform has been built with sales reps in mind, not from a manager oversight perspective. **What do you dislike about Map My Customers?** There has been the odd hiccup, but the whole MapMyCustomers team is incredibly responsive, professional, and quickly addresses any issues. **Recommendations to others considering Map My Customers:** all CRM's depend on staff adoption, MapmyCustomers has a sales rep 1st focus, so it's not perceived as a reporting or tracking tool. The platform makes a reps life easier day to day, so they naturally want to use it. This means great adoption, good data in, and thus good data out. **What problems is Map My Customers solving and how is that benefiting you?** Reps can log calls in real-time so keeping the CRM up-to-date is not an additional task. The ease of the platform encourages full adoption. Real data at a rep's fingertips when it's needed is vital. ### 48. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra N. | Regional Marketing Manager - NorCal, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 16, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Map My Customers?** The streamlined process on updating customers to the map **What do you dislike about Map My Customers?** I don't use the people feature because I already have that info under companies **What problems is Map My Customers solving and how is that benefiting you?** We are seeing a better way to contact with our prospects ### 49. Amazing!! So easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 23, 2022 **What do you like best about Map My Customers?** I like how map my customer is so simple and effortless to use. It is extremely helpful in terms of showing insight into our accounts and business. **What do you dislike about Map My Customers?** I do not like when map my customer occasionally glitches. **What problems is Map My Customers solving and how is that benefiting you?** Map my customer solves our problems of showing how clients are reaching out to us, how many times, and their sales within the past year. ### 50. Map My Customer Softward **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 24, 2022 **What do you like best about Map My Customers?** Great application that allows us to map all of our customers in one place. We have tried several other mapping softwares but this worked the best for our organization. **What do you dislike about Map My Customers?** We do not have any dislikes on the product. It can be accessed via PC, tablet, or phone. The flexibility of these 3 platforms works great for our business. **What problems is Map My Customers solving and how is that benefiting you?** The best part of this program is you it helps you route your trip to any given location. There are other apps out that we tried that did not work as well as this one. - [View Map My Customers pricing details and edition comparison](https://www.g2.com/products/map-my-customers/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+15%3A36%3A28+-0500&secure%5Bsession_id%5D=838b077f-564c-4052-842d-8d5aef0fe63a&secure%5Btoken%5D=cefc1522db7cd6d987e6ec34eb6238ee05402d5c6684967a7aac6a2c8b4b48b7&format=llm_user) ## Map My Customers Features **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Additional Functionality** - Customer History - Document Storage - Alerts/Notifications - Customizable Templates - Lead Capture - Lead Qualification - Route Optimization - Calendar Management - Workflow Management - Third-Party Integration - Sales Trend Analysis - API - CRM - AI Copilot - Email Management - Opportunity Management - Customizable Forms - Payment Collection in the Field - Lead Management - Contact Management - Dispatch Management - Customer Database - Mobile Access - Activity Tracking - Sales Forecasting - Sales Activity Management - Commission Management - Reporting & Statistics - Territory Management - GPS - Generative AI ## Top Map My Customers Alternatives - [Badger Maps](https://www.g2.com/products/badger-maps/reviews) - 4.7/5.0 (339 reviews) - [SPOTIO](https://www.g2.com/products/spotio/reviews) - 4.5/5.0 (397 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (433 reviews)