--- title: Map My Customers Reviews meta_title: 'Map My Customers Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 155 reviews by the users' company size, role or industry to find out how Map My Customers works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 155 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Map My Customers Reviews **Vendor:** Map My Customers **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 155 ## About Map My Customers Map My Customers is a field sales execution platform that helps teams run the field with clarity and control. Most sales tools show you what already happened, but they don’t help reps decide what to do next. Map My Customers brings planning and execution into one place so reps know where to go, who to prioritize, and how to spend their time in the field, while leaders get real visibility into what’s actually happening day to day. Turn Field Activity into a System: Give your team a clear, repeatable way to plan and execute their day. \* Visualize your book of business and territory on a map \* Identify high-value opportunities and coverage gaps \* Prioritize accounts based on activity and potential Plan and Execute in the Field: Help reps make better decisions in the moment. \* Build optimized routes in seconds \* Find nearby opportunities between meetings \* Make every trip more productive Capture Work as It Happens: Reduce seller burden and eliminate end-of-day admin. \* Log visits in seconds with voice-to-text notes \* Automatically capture field activity \* Keep CRM data accurate without extra effort Give Leaders Real Visibility: Move beyond delayed reporting and incomplete data. \* See field activity as it happens \* Understand what’s working across reps and territories \* Coach and improve performance with real insight Built for the Tools You Already Use: Map My Customers integrates with Salesforce, HubSpot, and other core systems to extend your CRM into the field, not replace it. ## Map My Customers Pros & Cons **What users like:** - Users commend the **excellent customer support** of Map My Customers, ensuring swift resolutions and seamless usage of the app. (5 reviews) - Users find Map My Customers to be **intuitive and easy to use** , enhancing their sales efforts efficiently. (4 reviews) - Users value the **seamless integrations** with CRM tools, enhancing lead management and daily operations effectively. (4 reviews) - Users value the **route planning feature** of Map My Customers, enhancing their efficiency on the road and improving lead management. (4 reviews) - Users praise the **efficiency of routing** in Map My Customers, enhancing their customer visits and lead management significantly. (3 reviews) - Users value the **user-friendly features** of Map My Customers, especially the helpful routing and lead management tools. (3 reviews) - Users appreciate the **responsive and helpful customer support** of Map My Customers, enhancing their overall experience. (3 reviews) - Lead Management (2 reviews) - Mobile App (2 reviews) - Product Quality (2 reviews) **What users dislike:** - Users find **limited accessibility** with differences in features between mobile and web, affecting overall functionality. (3 reviews) - Users note the **limited features** and inconsistent filters between mobile and web, which impacts their experience. (2 reviews) - Users find Map My Customers offers **limited customization** , lacking features for broader CRM functionalities beyond its core purpose. (1 reviews) - Users find the **slow updates** can alter settings unexpectedly, causing inconvenience during use of Map My Customers. (1 reviews) - Users experience **software glitches** occasionally, but appreciate the prompt support for resolving issues quickly. (1 reviews) - UX Improvement (1 reviews) ## Map My Customers Reviews ### 1. Very organized way of keeping track of current clients and prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2020 **What do you like best about Map My Customers?** I enjoy that MMC is very easy to use. It allows your to become more organize and track customers and the last time you had contact with them. Also keeping track of contacts for each account is very easy in MMC. **What do you dislike about Map My Customers?** It would be nice if outlook synced with MMC so that if we email a customer out of outlook, MMC will automatically document that we reached out to that client. **What problems is Map My Customers solving and how is that benefiting you?** Problems solved- keeping contacts and their info in an organized space. Benefit is that I can organize my route for the day without taking time to do in google maps ### 2. Saves time finding and mapping your clients **Rating:** 3.0/5.0 stars **Reviewed by:** Tammy W. | Gerneral Sales Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Map My Customers?** It’s pretty accurate to your location about 90% of the time. Once you have them entered it’s easy. **What do you dislike about Map My Customers?** Entering contacts is not user friendly to just transfer, it asks country most businesses do not have their client list set up like this so I have to manually enter each client. Also they switched driving directions to google maps from Waze, I absolutely hate google maps! **Recommendations to others considering Map My Customers:** Read the reviews before purchasing, shop other similar apps **What problems is Map My Customers solving and how is that benefiting you?** Finding clients fast, color coating months make it easy to know when visited last. ### 3. Great way to track what you’ve done! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Map My Customers?** This app allows me to take detailed notes on who I’ve met and what we did! I can sound really informed when I meet with my customer and I remember their name and some details about them! **What do you dislike about Map My Customers?** There were some bumps in the road at first, but most of the issues have been ironed out. I still don’t like the desktop version, I am very visual and I prefer the map be the home screen. Also on desktop, pressing ctrl + mouse wheel to zoom is annoying. **What problems is Map My Customers solving and how is that benefiting you?** I’m needed to have a detailed pinned map that I could take notes on, I like to click on the account I’ve visited and notate what I’ve done and what was said. ### 4. Excellent tool to assist our business **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle D. | Pricing Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Map My Customers?** I like the ease of updating accounts via the app and also think the website is laid out well. It has made updating our progress with customers much easier to track. **What do you dislike about Map My Customers?** I'm not a big fan of the "list view" of accounts. It looks slightly jumbled. Other than that, I don't have any dislikes. **What problems is Map My Customers solving and how is that benefiting you?** It has made processing new accounts and tracking customer updates pretty seemless and easily accessible. This has benefited our sales force greatly. ### 5. Helpful with Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2020 **What do you like best about Map My Customers?** I like the ability to map out your customers quickly and accurately using an Excel Spreadsheet. Being able to see your customers all mapped out in your region is helpful. **What do you dislike about Map My Customers?** There are a lot of glitches in the system and it doesn't integrate well with direction apps or Apple Maps. **What problems is Map My Customers solving and how is that benefiting you?** I am able to see all my customers pinned on a map instead of just looking at a list of names on a spreadsheet. ### 6. Amazing Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2020 **What do you like best about Map My Customers?** Our team likes the features and functions that are available through the MMC software. **What do you dislike about Map My Customers?** For first time users, there is a learning curve, but the staff are very helpful. **Recommendations to others considering Map My Customers:** n/a **What problems is Map My Customers solving and how is that benefiting you?** MMC has allowed us to route our customers and correspondences more effectively. ### 7. Great for travel **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Map My Customers?** I like the creating a route side or MMC, it's very simple. **What do you dislike about Map My Customers?** I dislike the fact that in order to add more accounts, I have to be on a computer(not my phone or iPad) and cannot add more than one at a time. Used to before the update, I could upload ALL my accounts from my other database, now I have to manual enter one in at a time. Which can be time consuming and frustrating at times. **What problems is Map My Customers solving and how is that benefiting you?** I'm definitely getting around my state a lot easier using MMC! ### 8. It very efficient for use both on the road and at the planning stage. **Rating:** 3.5/5.0 stars **Reviewed by:** Nicholas M. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Map My Customers?** Pros: I have to say this is a fabulous piece of software. Great for maximizing one's time and search for new prospects in a given area is fantastic. **What do you dislike about Map My Customers?** Cons: There is a lack of consistency in the auto check in and importing. **What problems is Map My Customers solving and how is that benefiting you?** Being able to be more efficient with my daily planning which saves me time. Also, making sure all clients are visited on a regular bases which increases sales. ### 9. Responsive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Alice J. | Elementary grades tutor, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Map My Customers?** I like how someone from the company gets back to me as soon as possible with any questions I have. I also like the graphics that the site shows you and the information about the sales funnel. In addition, I love how the pins are put on a map and you can easily plan your route. I really love all the colors you can choose to have your pins be. **What do you dislike about Map My Customers?** I guess the thing I don't like is sometimes the difficulty I have uploading my leads into the home map. If you are working on Numbers, you might experience problems when you export your file to a CSV file. Sometimes it works beautifully, and sometimes someone from the company has to help out. **Recommendations to others considering Map My Customers:** Jump right in and you will love it. **What problems is Map My Customers solving and how is that benefiting you?** I call the leads so my boss can drive around and visit them. I need to know how far away they are and to be able to plan a reasonably efficient route. I am able to lasso a group of pins, turn them pink for easy identification, and call those. I can keep notes on the leads and group them in different ways. ### 10. Great mobile tool ! **Rating:** 4.0/5.0 stars **Reviewed by:** Derrick W. | Area Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Map My Customers?** I love the simplicity of using either the desktop/web or the mobile app. **What do you dislike about Map My Customers?** I've only been using for a month, so i haven't really found what i don't like yet. **What problems is Map My Customers solving and how is that benefiting you?** Keeping track of my customers, routing my in the field visits. This is a great tool when being in the field. ### 11. Nice CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Map My Customers?** i like best the map. if I am in an area and or done with a meeting, i can see where my nearest clients are located **What do you dislike about Map My Customers?** i dislike the format in places when entering a new contact and i dislike the email blast was dropped and without any notice **Recommendations to others considering Map My Customers:** put back email blast **What problems is Map My Customers solving and how is that benefiting you?** location of clients and general crm use is good ### 12. This app does it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Linda W. | Business scout, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2019 **What do you like best about Map My Customers?** Plans routes for driving to prospects and keeps track and reminds me for follow ups. **What do you dislike about Map My Customers?** Having to hit ok for everything you do. **Recommendations to others considering Map My Customers:** They are very responsive to questions and concerns. Just communicate with them. **What problems is Map My Customers solving and how is that benefiting you?** Makes it quicker and easier to plan my day and keep track of following up. ### 13. Great for traveling sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2019 **What do you like best about Map My Customers?** Mapping areas and creating a great route **What do you dislike about Map My Customers?** Importing from Excel can be difficult... **What problems is Map My Customers solving and how is that benefiting you?** I can check notes on accounts and see who I need to talk to at my destination ### 14. Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Map My Customers?** It has helped me make more visits in less time. **What do you dislike about Map My Customers?** sometimes it takes a long time to load. I wish the background app refresh would keep what I am doing up and not refresh every time I switch back to the app after a visit. it's not long maybe 10 seconds but enough to be annoying. **What problems is Map My Customers solving and how is that benefiting you?** helps me get more work done in less time. ### 15. Improper Expectations Set **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2019 **What do you like best about Map My Customers?** The features that were sold to us seemed to be a great fit for our business, but never actually got to see them in action as they were never actually available to use. **What do you dislike about Map My Customers?** Over a 6 month process, we were sold on many exciting features and benefits, but the release date continued to be pushed. The sales people oversold and never delivered. We were charged a "pilot" fee, but never actually used the service as MMC missed delivery date after delivery date. Our Pilot period was communicated from day one, but MMC couldn't deliver. On top of this, when we asked to cancel, MMC wouldn't credit the "pilot" fee even though they were responsible for the delay in feature releases. It was an overall terrible experience and a huge waste of time. I couldn't say whether or not I could recommend the software as I was never able to actually use it, but I can say I confidently that I wouldn't recommend the Company and the individuals involved as all expectations met were never delivered on. On top of this, they refused to credit the charges for the pilot that was never delivered. **Recommendations to others considering Map My Customers:** Confirm all commitments prior to paying a pilot fee. **What problems is Map My Customers solving and how is that benefiting you?** Outside Sales Salesforce overlay. ### 16. 9 Months of Usage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Map My Customers?** Organizing information and navigational purposes. **What do you dislike about Map My Customers?** Transition to the new Apollo platform was a nightmare. Occasional glitches in software. **What problems is Map My Customers solving and how is that benefiting you?** Great way to stay on top of your customers! ### 17. Intuitive user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen B. | Technical Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Map My Customers?** The user interface is what keeps me coming back **What do you dislike about Map My Customers?** I would enjoy additional features, but currently, that is due to my selection of which plan I chose. Once my employer agrees to assist with the cost, I will be happier. **What problems is Map My Customers solving and how is that benefiting you?** The organization of contacts and time management while traveling ### 18. Amazing app! **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Map My Customers?** I had been using another app for about 4 years and decided to give MMC a go I wish I’d found you 4 years earlier!!!!! You’ve made my job as rep so much easier!! My planning days are quick and simple now thank you 🙏 **What do you dislike about Map My Customers?** There is nothing I dislike about the product. **What problems is Map My Customers solving and how is that benefiting you?** I am able to see which customers have spent and who havent ### 19. Great Mapping Program **Rating:** 4.0/5.0 stars **Reviewed by:** Bill D. | E. Coast Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Map My Customers?** What I like about this program is the cost and ease of use. I would recommend this to any salesperson **What do you dislike about Map My Customers?** limitation on the number of contacts for the best costing/ **Recommendations to others considering Map My Customers:** Give it a try. **What problems is Map My Customers solving and how is that benefiting you?** Routing my trips around the east coast. ### 20. Good Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Map My Customers?** the pricing doesnt compare to other options on market **What do you dislike about Map My Customers?** setting up can be tough. watch videos to guide you **What problems is Map My Customers solving and how is that benefiting you?** optimizing product delivery routes as well as communicating with drivers ### 21. POOR QUALITY CODE! NOT ENOUGH MEMORY! DO NOT BUY!! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2018 **What do you like best about Map My Customers?** The idea. The idea of using our business data to schedule daily routes for our salesmen was good. The software layout looked nice. After paying for a year in advance, I sent them three states of our data and the product has never worked correctly. The data would not load and the company's only solution was to reboot and wait for the next version. IT NEVER ACTUALLY WORKED!! **What do you dislike about Map My Customers?** I just canceled my account. I canceled because after 6-months of BS’ing me about the new "upcoming" version that would fix all of the problems that we have had, I have waited long enough and spent enough money. I do not trust your company. Their word is worthless! The software does not work! It takes forever to load. The new version was promised last May 2018 it is now November 12th, 2018. The software is poorly coded and the company does not back their software. It just spins and spins. I pre-paid for the whole year and spent several hundred dollars on my other agents getting the data to work and it has never worked. They do not have enough memory so with only three states worth of data the system takes forever to load and you have to reboot, refresh and you get so frustrated that you close it all together. MMC would Not refund my money after making promises for over 6-months and never producing their promised software. They lied to me for months and do not take responsibility for their software! I canceled my account today! Terrible!! **Recommendations to others considering Map My Customers:** If you have even a medium list of customers, you cannot use this product. We are licensed in 6-states and after loading 3-states the product would not work. Their solution was to reboot over and over and then promise the new version would be coming "next month", after hearing this for 6-months I requested a refund and they denied and actually told me that the new version is "just around the corner". I am serious! Horrible, dis-honest company. **What problems is Map My Customers solving and how is that benefiting you?** No problems solved or benefits received, because we have never been able to actually use the software for a full day without rebooting it over and over. ### 22. The best **Rating:** 5.0/5.0 stars **Reviewed by:** Marc B. | Business Consultant, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Map My Customers?** I love everything about it. I will never leave **What do you dislike about Map My Customers?** It’s laggy sometimes, and I also seem to see my teams pins which to me is irrelevant **What problems is Map My Customers solving and how is that benefiting you?** Keeping organized ### 23. Speedy and up to date functionalities **Rating:** 5.0/5.0 stars **Reviewed by:** Nick S. | Salesforce Developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2018 **What do you like best about Map My Customers?** Easy to access from any secure web page. The interface is easy to navigate through. There is a ton of support available. Sometimes it can be too overwhelming but support is always available by chat. This helps in transitioning into making the appropriate modifications much smoother. **What do you dislike about Map My Customers?** Some features that are needed is the ability to view various markers on the map. There is no easy way to integrate CRM but instructions can be easily obtained. **Recommendations to others considering Map My Customers:** The costs is very low and the tools available should make this a mapping app for all to use. Check the Trial version first and get familiar with the basic tools. Accessing the map application is simple via an internet connected web page. The look and feel are up to date, compared to other software we have used in the past. **What problems is Map My Customers solving and how is that benefiting you?** Import data quickly without having to deal with file formats. Its easy to import data and view it right away. The benefit to quickly scan data onto a map and then schedule appointments visually, helps in many ways. ### 24. Useful tool for tracking sales **Rating:** 4.0/5.0 stars **Reviewed by:** Jimmy C. | Technical Sales Representative, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Map My Customers?** I like the mapping feature. I travel to 10 states all over the U.S. and this is the most helpful tool I've found for planning and organizing sales calls. **What do you dislike about Map My Customers?** I haven't run into much that I dislike with this software. It is very helpful for me, but I am new to sales and I don't really have anything previous to compare to **Recommendations to others considering Map My Customers:** Use the free trial **What problems is Map My Customers solving and how is that benefiting you?** Tracking customer visits. Funnel management. I like the organization tool for separating customers by market, lead status, geographical area. As a new sales person, I was frustrated to find that we are lacking any kind of mapping tool. Map My Customers has filled that need and allows me to travel throughout my territory more efficiently and without paper. It makes driving safer by reducing distractions and helping me to get a ### 25. Great Sales APP **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2018 **What do you like best about Map My Customers?** I like the ability to see all customers or potential customers in relation to where I am currently at. It allows you to make stops on a more regular basis and allows you to layout your travel to be the most efficient you can be. **What do you dislike about Map My Customers?** There wasn't anything I disliked about the app. I think it's a great tool to have if you're in sales, especially if you're a traveling sales rep. **Recommendations to others considering Map My Customers:** If you want to be more efficient within a specific territory I highly recommend implementing this app. **What problems is Map My Customers solving and how is that benefiting you?** Business problems I have solved is the ability to be more efficient. I have realized benefits in many areas but mainly in being able to see where everyone and everything is within my territory and effectively calling on existing/potential accounts more regularly. ### 26. Maximize your time in the Field **Rating:** 5.0/5.0 stars **Reviewed by:** Amber K. | Surgical Sales Representative, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2018 **What do you like best about Map My Customers?** Never Miss a Customer- Maximize time in the Field Map my customers has helped me get organized and allowed me to really dig in to my territory. With over 200 customers in a multiple state territory, map my customers, allows me to make sure every drive is a productive use of my time. Daily/weekly/monthly planning has become so much more manageable. I recommend this to anyone with a sales territory. **What do you dislike about Map My Customers?** I wish that I could intergrate my sales numbers with each account- I think that feature might be available when my company joins salesforce. **What problems is Map My Customers solving and how is that benefiting you?** Territory Management, Targeting, Getting the most out of my days... when you drive a couple hours to get somewhere you might as well hit as many accounts on the way there and back as you can. ### 27. Map My Customers has an intuitive design with excellent features and great support. **Rating:** 4.5/5.0 stars **Reviewed by:** Jon P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2018 **What do you like best about Map My Customers?** I'm most impressed by Map My Customers support team. They are quick to respond and take issues seriously. I also like their app features (auto check-in, custom fields, footprints) and how they are always looking to improve it. I did a free trial with some competitors and I much preferred the features and the interface of Map My Customers. **What do you dislike about Map My Customers?** The biggest downside of their program is their desktop site. I've found it to be fairly buggy and more clunky. I've been told they are releasing a desktop site redesign in the near future, so I'm hopeful this will resolve those issues. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers helps us keep track of where our sales reps are and what their recent activity has been. It helps our sales reps keep track of customer information as well as helping optimizing routing all in one place. Before we implemented this program, we were using two different programs to accomplish everything Map My Customers does alone. ### 28. Awesome Product **Rating:** 4.5/5.0 stars **Reviewed by:** Mitchell B. | Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Map My Customers?** I am thrilled to have Map My Customers. I had suggested such an app to my son-in-law just a few weeks before I happened upon this app. It saves me a lot of time in my job and I gladly recommend it. **What do you dislike about Map My Customers?** I would like the program to flow with maps a little better, using the mapping program to direct me from property to property vs. staying in MMC. Each time I switch to another app or need to check my mail I have to re-open MMC and tell it what route I want. Other than that the program is great. **Recommendations to others considering Map My Customers:** Well worth it if you need to visit multiple customers or property addresses in a short period of time. **What problems is Map My Customers solving and how is that benefiting you?** None ### 29. Time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Map My Customers?** This app is awesome...I used to waste so much time running all over town...now I have a efficient mapped route and it saves so much time. Love it! **What do you dislike about Map My Customers?** There is not anything I dislike about this product **What problems is Map My Customers solving and how is that benefiting you?** Saving time, gas and energy. ### 30. Great App **Rating:** 4.0/5.0 stars **Reviewed by:** Scott R. | Mechanical Superintendent, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Map My Customers?** Great format, Pins on a map is so simple to look at and plan from. The lasso pins and calculate the best route helps a lot. We have had great support from the developer team on set up, use, and support. Keep up the good work. **What do you dislike about Map My Customers?** Nothing so far. Have had great experiance with app so far. We are gearing up to use in feild more throughout the company. So far everything is working great for our needs.keep up the good work. **Recommendations to others considering Map My Customers:** Just try and see if its what you are needing. **What problems is Map My Customers solving and how is that benefiting you?** Customers in a group area. Helps to maximize customer to locations visited. ### 31. A master piece in the making.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Map My Customers?** 80 % of my Job is preplanning and map my customers helps me tremendously. I’m able to schedule routes, add new customers, see all of my customers at the Tio of my finger tips, literally **What do you dislike about Map My Customers?** Website is a bit buggy, and the auto check in and reminder is sometimes forgetful . And the syncing to my calendar **What problems is Map My Customers solving and how is that benefiting you?** Preplanning and visualization ### 32. Best Sales Tool for Territory Managers! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey R. | Territory Manager , Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2017 **What do you like best about Map My Customers?** The best aspect of Map My Customers is the layout and design. It is very easy to use and provides a much needed visual when managing large territories. You are able to put clients in to categories and sub categories, add special fields to tailor the program to your industry, and set driving routes. **What do you dislike about Map My Customers?** There is nothing to dislike! The only thing I wish, is that I had found and used this great tool from when I started my territory. **Recommendations to others considering Map My Customers:** Use the trial version to make sure that this program will work for you. The customer service is fantastic! They are always there when you have questions and will help guide you on how to use it. Map My Customers helps you setup the program once you are ready and always keeps in touch to make sure your experience is positive. I assure you that this will be your top pick! **What problems is Map My Customers solving and how is that benefiting you?** The best benefit is the notes section. I can see 7-10 people a day 4-5 days a week. That is a lot of information to try to remember. Map My Customers allows me put in detailed notes, date my visits, and allows me to set reminders. Organization for the busy professional! ### 33. Excellent program for tracking sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Map My Customers?** Particularly like the lead funnel and being able to visually see the sales potential in each stage of the funnel. The mobile app is great for my sales team to updates accounts on the fly. **What do you dislike about Map My Customers?** We have a lot of contacts which can sometimes cause the program to run slow **What problems is Map My Customers solving and how is that benefiting you?** Able to track new business opportunities more effectively ### 34. Best Mapping Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Map My Customers?** This resource has been instrumental in the success of my business. I acquired a territory that tripled in georgraphy I was not familiar with and the mapping tool has guided me along the way. While I am sure there are many more helpful features in the app, the ability to insert customers with their names, address, color-code their pins, and then lasso routes has greatly improved my efficiency in the field. The app is very user friendly and if you get stumped on a feature there are videos to train you just a click away. On top of that, the customer service that comes with the use of this app is superb. I hope this helps aide you in a decision when considering this app! **What do you dislike about Map My Customers?** There is nothing that I can make a claim about at this time. **What problems is Map My Customers solving and how is that benefiting you?** There is nothing that I can make a claim about at this time. ### 35. Works great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Map My Customers?** I like how easy it is to set my appointments and scheduling of leads. **What do you dislike about Map My Customers?** Wish it would automatically log a call when I arrive at set location, would be nice if the GPS would trigger this. **What problems is Map My Customers solving and how is that benefiting you?** Able to stay better organized. ### 36. Very simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2018 **What do you like best about Map My Customers?** Really like map my customer , I use it for my job to keep full track of which customers I have visited and not visited yet. Vs going off of my memory, I can visually see what stores are in my local area and ensure those customers are all met. **What do you dislike about Map My Customers?** I think it’s great for what I use it for , I have no dislikes **What problems is Map My Customers solving and how is that benefiting you?** Easy to map my customers and check in ### 37. This product has been instrumental in me topping the sales charts for my organisation this year. **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Music Licensing Manager , Music, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Map My Customers?** The ease with which I can add customers to my route **What do you dislike about Map My Customers?** Nothing, Perfect for my needs and I have no trouble with anything. support when required is quick and effective **Recommendations to others considering Map My Customers:** Just do it. I would say this has increased my sales and productivity by around 40-60% **What problems is Map My Customers solving and how is that benefiting you?** Ability to add notes without going on laptop or stopping walking! ### 38. Essential App for every field salesperson! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Founder & Chief Executive Officer, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2017 **What do you like best about Map My Customers?** This app has easily saved me a lot of time when I am in the field. The lead generation tool is a great asset because now when a client should cancel, I can use that time with another client that I found, instead of searching for what to do and looking for clients. The other feature of the app, such as reminders and check-ins, help me maintain good relationships with my clients. The support team is always accommodating and truly cares about helping in any way they can. **What do you dislike about Map My Customers?** I can’t say that there is much I dislike. If I ever run into an issue, I give a call to the support team, and they always help me find the solution. There are also demo videos that are very helpful to navigate the features. **What problems is Map My Customers solving and how is that benefiting you?** It has helped me plan the way I structure my days. Map My Customers has become an integral part of working day. I can’t remember how I used to do sales before it. ### 39. Works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Map My Customers?** Able to set schedules easily, overview of active leads and projects. Downloading excel to gather and set of is pretty easy. I like the ability to have on phone and p/c. Makes editing and using seamless. **What do you dislike about Map My Customers?** Need automatic check in when arrived at customer. **What problems is Map My Customers solving and how is that benefiting you?** Helps keep my organization in line. ### 40. Simplified Routing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2018 **What do you like best about Map My Customers?** Able to visualize representation in any given area **What do you dislike about Map My Customers?** So far haven't come up with anything I'd like to imp **Recommendations to others considering Map My Customers:** Go for it, it will simplify traveling **What problems is Map My Customers solving and how is that benefiting you?** Mapping travel plans has expanded what I can accomplish in a day while traveling. ### 41. Effective tool for routing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Map My Customers?** I can group my clinics based on geography **What do you dislike about Map My Customers?** When I open the app it shows the USA map and I have to expand to my city. **Recommendations to others considering Map My Customers:** Give it a try. It will make your routing very eff **What problems is Map My Customers solving and how is that benefiting you?** Driving from one end of the city to another. This app allows me to group my offices and select clusters by day of the week. I reduced my driving time. ### 42. Map my customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2018 **What do you like best about Map My Customers?** I like how easy it is to map your route! It gives you the time you need to visit each place and the support is great! **What do you dislike about Map My Customers?** I like all of it, I do wish it was a little easier to follow the trainings. **What problems is Map My Customers solving and how is that benefiting you?** I am Able to save time by following the route! ### 43. Best CRM Plus software I've seen **Rating:** 5.0/5.0 stars **Reviewed by:** isaiah H. | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Map My Customers?** Very easy to use and map out my day. Email blasts are a great addition. **What do you dislike about Map My Customers?** Changing the pin colors is hard. Also needs to have a place for multiple contacts in an account. **Recommendations to others considering Map My Customers:** DO IT! **What problems is Map My Customers solving and how is that benefiting you?** Keeping all of my customers straight and being able to keep in touch with everyone. Very easy to track who i've seen and document what was talked about with very few steps. ### 44. Mapping System with Great Automation Services. Ton of value and great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Founder & CEO, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Map My Customers?** Map My Customers offers a two week free trial and full support along the way via email, phone, or on their website. There are many features of Map My Customers that make it a great addition to any team with physical leads/locations, route managers etc. With Map My Customers you can automatically optimize your route among selected pins (accounts/locations). I liked how customizable it is in regards to filtering out certain locations based on different parameters. It is a great tool to optimize operations and cut costs, while helping with significant lead gen. Increased efficiency among drivers and the ability to filter leads. Great app as well--good design and easy to use. Overall this app will bring value and great ROI to your company. Pays for itself in a day. **What do you dislike about Map My Customers?** You can't filter the contact list like you can the map---but that's ok because the software is not meant to be a CRM, you can integrate your own CRM! This is a really great piece of software and great addition to any team. I don't have many complaints. I also find that their customer service is impeccable. Always a phone call or email away and ready to help at all times. How the company handles issues is a big determinant of whether I'll continue using the program. This team takes the cake for it. Congrats guys. **Recommendations to others considering Map My Customers:** Great software, great team! **What problems is Map My Customers solving and how is that benefiting you?** Visual data on new locations. Optimizing driving routes when visiting locations or delivering product. ### 45. Great App and Best Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about Map My Customers?** Note taking, reporting to boss, one click to put address in maps for directions, easily see the map where my customers are so I can easily plan a route. **What do you dislike about Map My Customers?** Occasionaly does not import the correct address into maps (I have not attempted to get in contact with customer service yet). **What problems is Map My Customers solving and how is that benefiting you?** Works great in lieu of a CRM tool. Easily review notes that you have entered. Great reporting tools to be able to send updates and notes to your boss. Figuring out and optimizing sales routes. ### 46. Easy to use & Extremely Helpful Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Maggie A. | Regional Sales Manager, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2017 **What do you like best about Map My Customers?** I like that you can recommend something to the staff to make the program better and they actually listen to you. We used ACT! prior to this and whenever we had issues, concerns or even questions they would direct us to links to READ, they wouldn't walk us through anything or offer any advice. With MMC it's a completely different story, they are extremely helpful. The website is easy to use. **What do you dislike about Map My Customers?** There are a couple of things I wish they would change. 1- they would put the search bar back into the Contacts tab. 2- In small teams allow more than 1 leader, and access to delete accounts (can only go through main leader/account owner). **What problems is Map My Customers solving and how is that benefiting you?** Ease of the product, making logging easy. Being able to discuss current business opportunities easily with my team. ### 47. Great Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Map My Customers?** The ability to see all my customers on a map. **What do you dislike about Map My Customers?** There are some features that are unavailable such as customized emails (fonts, bold, color, etc) I was told that the engineers are working on this feature. **What problems is Map My Customers solving and how is that benefiting you?** Being able to see where my customers are located and seeing which areas are open. ### 48. I tell all of my colleagues to use this app!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2017 **What do you like best about Map My Customers?** This is best platform I have found to track my customers from a lead to a customer. I love that I can organize notes after each meeting. Also, the mapping feature is excellent. The customer service is incredible, they are fast to respond to any questions I have and are even faster to find a solution. I love that I can create different colored pinpoints for all the different manufacturers that I represent and they will plot them on the map for me. **What do you dislike about Map My Customers?** I wish that the map was integrated with Waze. **Recommendations to others considering Map My Customers:** Utilize the free trial **What problems is Map My Customers solving and how is that benefiting you?** I am far more productive! MMC makes it easy to get to as many customers as my time allows. ### 49. Solid tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2018 **What do you like best about Map My Customers?** Visually display zipcode targets on a map **What do you dislike about Map My Customers?** I would like to download data in a geography **What problems is Map My Customers solving and how is that benefiting you?** Pulling data and arranging it by location ### 50. Map My Customers is the most effective and simple tool to create and save customer sales routes **Rating:** 3.5/5.0 stars **Reviewed by:** Les B. | Utilities Divison Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2017 **What do you like best about Map My Customers?** Easy to use with mobile devices and desktop, no excuse to not have an effective and efficient sales route. Can save routes for future visits. No need to keep recreating routes. Will help optimize your route between starting and ending points. **What do you dislike about Map My Customers?** Still a little new to me from operating from the desktop as an admin. Easy from mobile device. It's not a dislike, but I have not yet learned to leverage all the features. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers eliminates the where should I go next question. Every employee can now execute a good route. - [View Map My Customers pricing details and edition comparison](https://www.g2.com/products/map-my-customers/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+09%3A34%3A49+-0500&secure%5Bsession_id%5D=6916a246-4aa4-4ca6-ae90-6ae7f7fc53a6&secure%5Btoken%5D=48286614cdafd1673866e3a77755cb811b8d8752e1787aa0d2cdad5b6b5b1e17&format=llm_user) ## Map My Customers Integrations - [Dynamics](https://www.g2.com/products/dynamics/reviews) - [HubSpot](https://www.g2.com/products/webdew-hubspot/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics](https://www.g2.com/products/microsoft-dynamics/reviews) - [Microsoft Dynamics CRM Adapter for SAP CPI](https://www.g2.com/products/microsoft-dynamics-crm-adapter-for-sap-cpi/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [NetSuite](https://www.g2.com/products/invalid-unclaimed-netsuite/reviews) - [NetSuite](https://www.g2.com/products/netsuite-netsuite/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Streak](https://www.g2.com/products/streak/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-zoho-crm/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Map My Customers Features **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Additional Functionality** - Customer History - Document Storage - Alerts/Notifications - Customizable Templates - Lead Capture - Lead Qualification - Route Optimization - Calendar Management - Workflow Management - Third-Party Integration - Sales Trend Analysis - API - CRM - AI Copilot - Email Management - Opportunity Management - Customizable Forms - Payment Collection in the Field - Lead Management - Contact Management - Dispatch Management - Customer Database - Mobile Access - Activity Tracking - Sales Forecasting - Sales Activity Management - Commission Management - Reporting & Statistics - Territory Management - GPS - Generative AI ## Top Map My Customers Alternatives - [Badger Maps](https://www.g2.com/products/badger-maps/reviews) - 4.7/5.0 (336 reviews) - [SPOTIO](https://www.g2.com/products/spotio/reviews) - 4.5/5.0 (397 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (433 reviews)