--- title: Map My Customers Reviews meta_title: 'Map My Customers Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 155 reviews by the users' company size, role or industry to find out how Map My Customers works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 155 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Map My Customers Reviews **Vendor:** Map My Customers **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 155 ## About Map My Customers Map My Customers is a field sales execution platform that helps teams run the field with clarity and control. Most sales tools show you what already happened, but they don’t help reps decide what to do next. Map My Customers brings planning and execution into one place so reps know where to go, who to prioritize, and how to spend their time in the field, while leaders get real visibility into what’s actually happening day to day. Turn Field Activity into a System: Give your team a clear, repeatable way to plan and execute their day. \* Visualize your book of business and territory on a map \* Identify high-value opportunities and coverage gaps \* Prioritize accounts based on activity and potential Plan and Execute in the Field: Help reps make better decisions in the moment. \* Build optimized routes in seconds \* Find nearby opportunities between meetings \* Make every trip more productive Capture Work as It Happens: Reduce seller burden and eliminate end-of-day admin. \* Log visits in seconds with voice-to-text notes \* Automatically capture field activity \* Keep CRM data accurate without extra effort Give Leaders Real Visibility: Move beyond delayed reporting and incomplete data. \* See field activity as it happens \* Understand what’s working across reps and territories \* Coach and improve performance with real insight Built for the Tools You Already Use: Map My Customers integrates with Salesforce, HubSpot, and other core systems to extend your CRM into the field, not replace it. ## Map My Customers Pros & Cons **What users like:** - Users commend the **excellent customer support** of Map My Customers, ensuring swift resolutions and seamless usage of the app. (5 reviews) - Users find Map My Customers to be **intuitive and easy to use** , enhancing their sales efforts efficiently. (4 reviews) - Users value the **seamless integrations** with CRM tools, enhancing lead management and daily operations effectively. (4 reviews) - Users value the **route planning feature** of Map My Customers, enhancing their efficiency on the road and improving lead management. (4 reviews) - Users praise the **efficiency of routing** in Map My Customers, enhancing their customer visits and lead management significantly. (3 reviews) - Users value the **user-friendly features** of Map My Customers, especially the helpful routing and lead management tools. (3 reviews) - Users appreciate the **responsive and helpful customer support** of Map My Customers, enhancing their overall experience. (3 reviews) - Lead Management (2 reviews) - Mobile App (2 reviews) - Product Quality (2 reviews) **What users dislike:** - Users find **limited accessibility** with differences in features between mobile and web, affecting overall functionality. (3 reviews) - Users note the **limited features** and inconsistent filters between mobile and web, which impacts their experience. (2 reviews) - Users find Map My Customers offers **limited customization** , lacking features for broader CRM functionalities beyond its core purpose. (1 reviews) - Users find the **slow updates** can alter settings unexpectedly, causing inconvenience during use of Map My Customers. (1 reviews) - Users experience **software glitches** occasionally, but appreciate the prompt support for resolving issues quickly. (1 reviews) - UX Improvement (1 reviews) ## Map My Customers Reviews ### 1. Crooks **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Map My Customers?** They make processing your payment very easy. **What do you dislike about Map My Customers?** If you try to cancel your subscription, they will charge you anyway and won't give you your money back. **What problems is Map My Customers solving and how is that benefiting you?** I tried their software for nearly a year and it did not help manage my customer database nearly as well as their competitors. ### 2. Improper Expectations Set **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2019 **What do you like best about Map My Customers?** The features that were sold to us seemed to be a great fit for our business, but never actually got to see them in action as they were never actually available to use. **What do you dislike about Map My Customers?** Over a 6 month process, we were sold on many exciting features and benefits, but the release date continued to be pushed. The sales people oversold and never delivered. We were charged a "pilot" fee, but never actually used the service as MMC missed delivery date after delivery date. Our Pilot period was communicated from day one, but MMC couldn't deliver. On top of this, when we asked to cancel, MMC wouldn't credit the "pilot" fee even though they were responsible for the delay in feature releases. It was an overall terrible experience and a huge waste of time. I couldn't say whether or not I could recommend the software as I was never able to actually use it, but I can say I confidently that I wouldn't recommend the Company and the individuals involved as all expectations met were never delivered on. On top of this, they refused to credit the charges for the pilot that was never delivered. **Recommendations to others considering Map My Customers:** Confirm all commitments prior to paying a pilot fee. **What problems is Map My Customers solving and how is that benefiting you?** Outside Sales Salesforce overlay. ### 3. POOR QUALITY CODE! NOT ENOUGH MEMORY! DO NOT BUY!! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2018 **What do you like best about Map My Customers?** The idea. The idea of using our business data to schedule daily routes for our salesmen was good. The software layout looked nice. After paying for a year in advance, I sent them three states of our data and the product has never worked correctly. The data would not load and the company's only solution was to reboot and wait for the next version. IT NEVER ACTUALLY WORKED!! **What do you dislike about Map My Customers?** I just canceled my account. I canceled because after 6-months of BS’ing me about the new "upcoming" version that would fix all of the problems that we have had, I have waited long enough and spent enough money. I do not trust your company. Their word is worthless! The software does not work! It takes forever to load. The new version was promised last May 2018 it is now November 12th, 2018. The software is poorly coded and the company does not back their software. It just spins and spins. I pre-paid for the whole year and spent several hundred dollars on my other agents getting the data to work and it has never worked. They do not have enough memory so with only three states worth of data the system takes forever to load and you have to reboot, refresh and you get so frustrated that you close it all together. MMC would Not refund my money after making promises for over 6-months and never producing their promised software. They lied to me for months and do not take responsibility for their software! I canceled my account today! Terrible!! **Recommendations to others considering Map My Customers:** If you have even a medium list of customers, you cannot use this product. We are licensed in 6-states and after loading 3-states the product would not work. Their solution was to reboot over and over and then promise the new version would be coming "next month", after hearing this for 6-months I requested a refund and they denied and actually told me that the new version is "just around the corner". I am serious! Horrible, dis-honest company. **What problems is Map My Customers solving and how is that benefiting you?** No problems solved or benefits received, because we have never been able to actually use the software for a full day without rebooting it over and over. - [View Map My Customers pricing details and edition comparison](https://www.g2.com/products/map-my-customers/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A47%3A16+-0500&secure%5Bsession_id%5D=ad763e02-c94b-46ba-b3c8-5296fc578848&secure%5Btoken%5D=0637aa0d1ba7a955c60293560e685aa84e646555b4daf0e8256a3fa2729239de&format=llm_user) ## Map My Customers Integrations - [Dynamics](https://www.g2.com/products/dynamics/reviews) - [HubSpot](https://www.g2.com/products/webdew-hubspot/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics](https://www.g2.com/products/microsoft-dynamics/reviews) - [Microsoft Dynamics CRM Adapter for SAP CPI](https://www.g2.com/products/microsoft-dynamics-crm-adapter-for-sap-cpi/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [NetSuite](https://www.g2.com/products/invalid-unclaimed-netsuite/reviews) - [NetSuite](https://www.g2.com/products/netsuite-netsuite/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Streak](https://www.g2.com/products/streak/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-zoho-crm/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Map My Customers Features **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Additional Functionality** - Customer History - Document Storage - Alerts/Notifications - Customizable Templates - Lead Capture - Lead Qualification - Route Optimization - Calendar Management - Workflow Management - Third-Party Integration - Sales Trend Analysis - API - CRM - AI Copilot - Email Management - Opportunity Management - Customizable Forms - Payment Collection in the Field - Lead Management - Contact Management - Dispatch Management - Customer Database - Mobile Access - Activity Tracking - Sales Forecasting - Sales Activity Management - Commission Management - Reporting & Statistics - Territory Management - GPS - Generative AI ## Top Map My Customers Alternatives - [Badger Maps](https://www.g2.com/products/badger-maps/reviews) - 4.7/5.0 (335 reviews) - [SPOTIO](https://www.g2.com/products/spotio/reviews) - 4.5/5.0 (397 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (433 reviews)