--- title: Map My Customers Reviews meta_title: 'Map My Customers Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 153 reviews by the users' company size, role or industry to find out how Map My Customers works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 153 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Map My Customers Reviews **Vendor:** Map My Customers **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 153 ## About Map My Customers Map My Customers is a field sales execution platform that helps teams run the field with clarity and control. Most sales tools show you what already happened, but they don’t help reps decide what to do next. Map My Customers brings planning and execution into one place so reps know where to go, who to prioritize, and how to spend their time in the field, while leaders get real visibility into what’s actually happening day to day. Turn Field Activity into a System: Give your team a clear, repeatable way to plan and execute their day. \* Visualize your book of business and territory on a map \* Identify high-value opportunities and coverage gaps \* Prioritize accounts based on activity and potential Plan and Execute in the Field: Help reps make better decisions in the moment. \* Build optimized routes in seconds \* Find nearby opportunities between meetings \* Make every trip more productive Capture Work as It Happens: Reduce seller burden and eliminate end-of-day admin. \* Log visits in seconds with voice-to-text notes \* Automatically capture field activity \* Keep CRM data accurate without extra effort Give Leaders Real Visibility: Move beyond delayed reporting and incomplete data. \* See field activity as it happens \* Understand what’s working across reps and territories \* Coach and improve performance with real insight Built for the Tools You Already Use: Map My Customers integrates with Salesforce, HubSpot, and other core systems to extend your CRM into the field, not replace it. ## Map My Customers Pros & Cons **What users like:** - Users commend the **excellent customer support** of Map My Customers, ensuring swift resolutions and seamless usage of the app. (5 reviews) - Users find Map My Customers to be **intuitive and easy to use** , enhancing their sales efforts efficiently. (4 reviews) - Users value the **seamless integrations** with CRM tools, enhancing lead management and daily operations effectively. (4 reviews) - Users value the **route planning feature** of Map My Customers, enhancing their efficiency on the road and improving lead management. (4 reviews) - Users praise the **efficiency of routing** in Map My Customers, enhancing their customer visits and lead management significantly. (3 reviews) - Users value the **user-friendly features** of Map My Customers, especially the helpful routing and lead management tools. (3 reviews) - Users appreciate the **responsive and helpful customer support** of Map My Customers, enhancing their overall experience. (3 reviews) - Lead Management (2 reviews) - Mobile App (2 reviews) - Product Quality (2 reviews) **What users dislike:** - Users find **limited accessibility** with differences in features between mobile and web, affecting overall functionality. (3 reviews) - Users note the **limited features** and inconsistent filters between mobile and web, which impacts their experience. (2 reviews) - Users find Map My Customers offers **limited customization** , lacking features for broader CRM functionalities beyond its core purpose. (1 reviews) - Users find the **slow updates** can alter settings unexpectedly, causing inconvenience during use of Map My Customers. (1 reviews) - Users experience **software glitches** occasionally, but appreciate the prompt support for resolving issues quickly. (1 reviews) - UX Improvement (1 reviews) ## Map My Customers Reviews ### 1. Map My Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2017 **What do you like best about Map My Customers?** The ability to calculate the best and fastest route **What do you dislike about Map My Customers?** I find it difficult to dislike any portion of this products. Like anything else, if your internet connection is weak, you may not be able to find yourself in the map. Not the product's fault. **Recommendations to others considering Map My Customers:** Anyone considering this product should definitely trial it. The company's executives and customer care advisors are always available to help....and they are quick and very helpful. **What problems is Map My Customers solving and how is that benefiting you?** Map My Customers enables me to organize my call cycle on a daily basis ### 2. Sales covering a large area **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Map My Customers?** Finding a new customer in an area when someone cancels a prearranged meeting **What do you dislike about Map My Customers?** Include hotels for away stays so that you trip planning could include the whole entire week. **Recommendations to others considering Map My Customers:** Give it a trial **What problems is Map My Customers solving and how is that benefiting you?** Increased calls in an area. Better time utilisation. ### 3. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Desireé B. | Assistant Production Management Executive, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2016 **What do you like best about Map My Customers?** The layout and how easy and user friendly it is. **What do you dislike about Map My Customers?** Not so much customization , I wish I could use names c and numbers **What problems is Map My Customers solving and how is that benefiting you?** Keeping track of everything in one pla c e - [View Map My Customers pricing details and edition comparison](https://www.g2.com/products/map-my-customers/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+20%3A57%3A38+-0500&secure%5Bsession_id%5D=809ad312-5102-4df3-b766-99cb012d5d0f&secure%5Btoken%5D=b94c47b853539d23b546167168ef2ade93ce845ca4154a913f2be6cc239a7751&format=llm_user) ## Map My Customers Integrations - [Dynamics](https://www.g2.com/products/dynamics/reviews) - [HubSpot](https://www.g2.com/products/webdew-hubspot/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics](https://www.g2.com/products/microsoft-dynamics/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [NetSuite](https://www.g2.com/products/invalid-unclaimed-netsuite/reviews) - [NetSuite](https://www.g2.com/products/netsuite-netsuite/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Streak](https://www.g2.com/products/streak/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-zoho-crm/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Map My Customers Features **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker ## Top Map My Customers Alternatives - [Badger Maps](https://www.g2.com/products/badger-maps/reviews) - 4.7/5.0 (334 reviews) - [SPOTIO](https://www.g2.com/products/spotio/reviews) - 4.5/5.0 (397 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (433 reviews)