# Loyalty CRM Reviews
**Vendor:** BlueApple Technologies Pvt Ltd  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About Loyalty CRM
Attract, grow and retain your customers with our dynamic, intuitive and all-in-one Loyalty CRM. With deep analysis into the behavior of your customers, BAT Loyalty CRM can spike your bottom line by recognizing top spenders and thereby retaining bigger sales from switching to competitors.




## Loyalty CRM Reviews
  ### 1. Loyalty brings customers on what they deserve in more sophisticated manner.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Punit M. | Head Loyalty and CX, Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2021

**What do you like best about Loyalty CRM?**

Customer insight.
Customers satisfaction on offering
Customers helps us improve

**What do you dislike about Loyalty CRM?**

Invading the privacy of customer by classifying them

**Recommendations to others considering Loyalty CRM:**

It needs to be flexible and should be able to give you a 360 view of customer journey.

**What problems is Loyalty CRM solving and how is that benefiting you?**

To know to your customers and give them what they want at right time with right cost.

  ### 2. My Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Loyalty CRM?**

The insight they provide on current trends and market changes.

**What do you dislike about Loyalty CRM?**

Needs more blogs on different sectors monthly.

**What problems is Loyalty CRM solving and how is that benefiting you?**

How peoples spending behaviours have changed due to recent pandemic and how some are staying the same, even though everything is open - habits changing.


## Loyalty CRM Discussions
  - [What software is used for loyalty programs?](https://www.g2.com/discussions/what-software-is-used-for-loyalty-programs)
  - [What is CRM loyalty?](https://www.g2.com/discussions/what-is-crm-loyalty)
  - [What are the features of loyalty program?](https://www.g2.com/discussions/what-are-the-features-of-loyalty-program)

- [View Loyalty CRM pricing details and edition comparison](https://www.g2.com/products/loyalty-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+18%3A57%3A13+-0500&secure%5Bsession_id%5D=eede9273-20ad-41fa-99b9-51d14bb6ea6e&secure%5Btoken%5D=761180a98471aeec245d0e2835f8bedef45e9854bf70809729a257e4db493ffd&format=llm_user)

## Loyalty CRM Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Loyalty CRM Alternatives
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,221 reviews)
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,169 reviews)
  - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,529 reviews)