I appreciate being able to go back and review exactly what the issue was, all without needing to disturb the end client. We sometimes run into issues with our internal software that tracks, but we're always able to resort back to LogRocket to double check the data flowed properly or not. Review collected by and hosted on G2.com.

The "Anonymous User" feature sometimes states this even when an email is presented. Review collected by and hosted on G2.com.

I use LogRocket primarily to validate tag firing, investigate funnel drop-offs, and identify root causes behind conversion issues. It gives me the visibility I need to troubleshoot quickly and confidently, with session replays and console logs that make debugging intuitive and audit friendly. Review collected by and hosted on G2.com.

LogRocket is powerful, but filtering sessions by custom tag events can be clunky at times. I would love more intuitive ways to isolate specific user journeys or debug tag logic without stitching together multiple filters. Also, the GA4 integration could be a bit more flexible for advanced use cases. Review collected by and hosted on G2.com.

I like that LogRocket lets me quickly replay user sessions and see errors in context, which makes debugging and improving the app much faster. Review collected by and hosted on G2.com.

Sometimes the session recordings can feel heavy on resources, and the pricing can get high as usage scales. It would be great to have more flexible plans for smaller teams Review collected by and hosted on G2.com.

LogRocket’s session replay is a game-changer for anyone who supports or builds digital products. Instead of trying to guess what a customer experienced, you can literally see their journey click-by-click, scroll-by-scroll. It bridges the gap between customer feedback and technical troubleshooting—turning vague “it’s not working” reports into clear, actionable insights. This not only helps engineering and support teams resolve issues faster, but also improves the overall user experience by revealing friction points you might never catch otherwise. Review collected by and hosted on G2.com.

I have yet to come across anything I would say I dislike or would change! Review collected by and hosted on G2.com.

I use the Session Replay feature almost exclusively at this time. It is very easy to find a session to replay. The replay feature helps me troubleshoot issues that used to take me forever to pinpoint. I gather such helpful insights that will help our company solve many issues that our users face but tend to not report to us. Review collected by and hosted on G2.com.

The only downside I have found so far is that I am sometimes not able to pull up a session replay even though the email/time are filtering correctly. Review collected by and hosted on G2.com.

A super helpful tool, it is easy to use.

Love the real-time tracking and how you are able to check the user's activity on your site.

I will 100% recommend giving it a try. Review collected by and hosted on G2.com.

Nothing really!

Works perfectly for us and the customer service representatives. Review collected by and hosted on G2.com.

We can watch how user interacts with the page and all the events happening, both in the network and in the state. It has been easy to integrate in the page with every new feature. We used it daily whenever we want to reproduce a bug. Customer support is always willing to help. Review collected by and hosted on G2.com.

At some point, some repeated events are dismissed, but they should give users the option to set the limit or to see them if required. It doesn't matter if it is costly. Review collected by and hosted on G2.com.

LogRocket is an indispensable source of insight for our team. Its wide array of metrics and high fidelity session capture enable us to improve our product in a way we couldn't find elsewhere. It strikes the right balance between simple and complex, with an intuitive interface that doesn't water down capability.

I've used LogRocket in several projects over the course of several years, and each time we've been able to get telemetry flowing from the frontend to LogRocket within a matter of minutes by leveraging their simple embedding implementation. This level of integration simplicity without running into strange edge cases or delays is simply unbeatable.

As a daily user, it's become a key part of my workflow. Whenever I have a question, the LogRocket support team is excellent and highly responsive.

You can't go wrong with LogRocket. Review collected by and hosted on G2.com.

The only area in which LogRocket falls short is price relative to analytic capability. While our use case is primarily technical in nature, I would appreciate access to more charts. Additionally, session capture is capped at one month under the base plan which can be limiting on occasion. Review collected by and hosted on G2.com.

The ease in which I can create custom views to truly understand how customers are interacting with my products is fantastic. Once event logging has been implemented, a treasure trove of information is at your finger tips. Very simple to understand where we need to provide additional training or enhanced user interfaces to drive return on our development investments. Review collected by and hosted on G2.com.

We have had struggles with the session replay functionality, although this is likely due to our implementation as a component within another products main interface. It also would be nice if there was a way to allow low code implementation so that non-developers on our marketing team could initiate event tracking. Review collected by and hosted on G2.com.

The website has a very intuitive user interface despite the complexity and amount of data presented. Review collected by and hosted on G2.com.

Using multiple filters often leads to load times of more than one minute before a search result is returned. Review collected by and hosted on G2.com.