LEAP Reviews & Product Details

All the features are reasonably easy and everything is located within the one application Review collected by and hosted on G2.com.

You cannot export a client file. The export function is limited to 100 actual files which means if you have a client who wants a copy of their file you have to go back to the old fashion system of photocopying or printing. I had a large client file that I need to provide to the client - Leap were no help - they just wanted to charge me $4,000 for the export !!! Review collected by and hosted on G2.com.

Great integration with Microsoft Office, extremely quick to set up files and produce documents quickly and easily saving time and money. A tremendous suite of products including cloud storage, appointment booking and critical date reminders. Will work with Google through G Suite as well. Provides a process to create, modify your own templates Review collected by and hosted on G2.com.

Some features are so rich that there are more choices than necessary. Some learning curve to get into advanced features might take some less tech savvy individuals a little extra time. Review collected by and hosted on G2.com.

Leap does a great job with invoicing and billing. Review collected by and hosted on G2.com.

We have a major problem with the mobile app which has not been addressed despite letting them know about it at least twice. It seems like the support team is trained on a very basic level. If the problem is something other than basic, it never gets solved.

There are also program level issues that cannot be changed on the user/administrative level. These quirks sometimes diminish the usefulness of the program.

The program lacks a way to create task lists for routine matters that automatically populates your calendar and prompts your daily to-do list. Clio does have such a feature which is incredibly useful.

I program also causes Microsoft outlook to operate painfully slowly for the first half hour or so after logging on for the day, which is very annoying.

You cannot search your saved emails for keywords, which is extremely disappointing. Review collected by and hosted on G2.com.

I have been using LEAP for over 3 years, and found it to let me work where ever my computer is. Also, it has most real estate forms and letters, and able to make my own documents that save me time. It also has made my practice less need for paper. Having a scanner is necessary to upload your documents but once you do they are easy to fund and there is no extra charges for the amount of documents you have. Overall it has substantially improved my practice. Review collected by and hosted on G2.com.

the time it takes for tech service to respond. Review collected by and hosted on G2.com.

when you ask for something to change to fit your practice it gets done. They serve their customers well. Review collected by and hosted on G2.com.

there is nothing to dislike because they cater to your need Review collected by and hosted on G2.com.

Effective for drafting and indexing all sorts of documents, letters & pleadings necessary for my practice. Review collected by and hosted on G2.com.

I would like a more streamlined process for the indexing of the voluminous amounts of electronic communications received and sent for each file. Review collected by and hosted on G2.com.

Helpful for recording time/WIP and storing electronic files for clients. Review collected by and hosted on G2.com.

Where do I start? I am extremely unhappy with the service I have received from Leap since I decided to wind up my practice. Leap could not care less about me as a person, they just want their money and will lie to get it. They also could not care less with assisting me to retrieve and store my documents/electronic files after my three year contract expires. They appear to expect me to keep paying through the nose for Leap for the next 7 years so I can comply with my obligations to keep files. I do not recommend this dishonest, greedy company at all. Review collected by and hosted on G2.com.

Ability to electronically file and to use NY documents. There is not much else to like about this program as the rest of its functionality is the same or far below what you get with other similar products available at a lower cost. Review collected by and hosted on G2.com.

Calendaring, task system, billing all fail to function as one would expect for legal management software. Also, their app is useless as it does not allow you to schedule and link matters to your calendar nor does it allow for time entries. I also cannot use my MacBook effectively with LEAP. LEAP does not have its own calendaring or task system making it difficult for it to function properly as a law office management program. Using Outlook, it is difficult to function properly for multiple calendars and have the ability to have your staff maintain their own calendars while having easy access to yours. Review collected by and hosted on G2.com.

LEAP is a comprehensive program for any size firm. The ability to select matter types and open a file based on the fields created by the matter type is extremely helpful. A huge guide a precedents is available for a range of matter types. Integration with search providers to automatically add cost recoveries is extremely useful. Review collected by and hosted on G2.com.

As it is cloud based it can't be accessed without an internet connection. Review collected by and hosted on G2.com.

billing and case management are user friendly and after use for awhile it is easy Review collected by and hosted on G2.com.

cost

i have tried programs that charge per client so that I can bill client Review collected by and hosted on G2.com.

This software is extremely user friendly and the support is the best for any software or service I’ve ever experienced Review collected by and hosted on G2.com.

There are a couple of features that don’t work well for my needs but tech support is always working to figure out a way around it or sending the issue to the design team to work on Review collected by and hosted on G2.com.

you have everything in one single program, you have a trust accounting program, you have a time billing program, you have everything in one place, you don't have to go from one program to the next, one login one place one job, LEAP has everything I need to run my practice efficiently. templates are very helpful

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you can't start an email outside of LeAP & then attach a document; it has to be generated from a matter - not practical. Cloud services keep dropping out. The critical feature being integrated outlook and document management services completely fail most of the time and dont work in bad weather. Its VERY EXPENSIVE for the small firm. For 1 or 2 users its fine but don't forget, if you start using it and grow, moving away from it is an absolute pain.

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Everything is accessible in one place and the latest forms are available to us. Review collected by and hosted on G2.com.

two people cannot work on it at the same time Review collected by and hosted on G2.com.