Users report that Smokeball excels in its quality of support, with a score of 9.6, while LEAP falls short with a score of 6.6. Reviewers mention that Smokeball's support team is responsive and knowledgeable, making it easier for small businesses to resolve issues quickly.
Reviewers mention that Smokeball's document management features, particularly its Document Management score of 9.3, significantly outshine LEAP's score of 6.5. Users say that Smokeball offers robust editing and tracking capabilities, which are essential for legal professionals managing multiple documents.
G2 users highlight Smokeball's time tracking feature, scoring 9.2, as a standout, while LEAP's time tracking only scores 7.5. Users report that Smokeball's time tracking integrates seamlessly with billing, making it easier to manage client invoicing.
Users on G2 mention that Smokeball's cloud functionality, with a score of 8.9, is superior to LEAP's 6.5. Reviewers say that Smokeball's cloud capabilities allow for better mobility and access to documents from anywhere, which is crucial for modern legal practices.
Reviewers mention that Smokeball's dashboard functionality, scoring 9.0, provides a more intuitive user experience compared to LEAP's score of 5.3. Users report that Smokeball's dashboard allows for easy navigation and quick access to important metrics, enhancing productivity.
Users say that Smokeball's automation features, scoring 9.0, significantly improve workflow efficiency, while LEAP's automation features are less effective, scoring only 6.5. Reviewers mention that Smokeball's automation tools help streamline repetitive tasks, allowing legal professionals to focus on more critical work.
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Entry-Level Pricing
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No in-house server needed with automatic system maintenance, software updates, and data backups
Accessible on desktop, laptop, cell phone, tablet & smartwatch with single sign-on
Pre-configured matter types to easily open and manage legal matters
Yes. Several methods but the simplest is the drag and drop.Read more
What does legal practice management software do?
1 Comment
BM
Central location for all of your case data like contacts, clients, judges, opposing parties, documents, emails, notes, comments, phone calls, calendar,...Read more
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
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Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
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Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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