G2 reviewers report that Smokeball excels in user satisfaction, boasting a significantly higher overall score compared to LEAP. Users appreciate its intuitive design and how it streamlines tasks, making it a favorite for managing files and documents efficiently.
Users say that Smokeball's implementation process is quick and straightforward, with many highlighting its user-friendly interface. In contrast, LEAP has received feedback indicating that while it offers solid document management features, the setup can be more challenging for new users.
According to verified reviews, Smokeball shines in customer support, with users praising its responsive service and helpful resources. LEAP also has commendable support, but some users feel it doesn't match the level of assistance provided by Smokeball.
Reviewers mention that Smokeball's features, such as document automation and calendar management, significantly enhance productivity. Users have noted that these tools make daily operations smoother, while LEAP's strengths lie in its detailed reporting and invoicing capabilities, which some users find beneficial.
Users highlight that Smokeball's cloud capabilities and mobility features allow for seamless access to information on the go, making it a preferred choice for small businesses. LEAP, while functional, has received feedback indicating that its mobile experience could be improved.
G2 reviewers indicate that Smokeball's pricing structure is more transparent and accessible, starting at $49.00, which appeals to small businesses. In contrast, LEAP's pricing model requires potential users to contact them for details, which can be a barrier for some looking for straightforward options.
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No in-house server needed with automatic system maintenance, software updates, and data backups
Accessible on desktop, laptop, cell phone, tablet & smartwatch with single sign-on
Pre-configured matter types to easily open and manage legal matters
Yes. Several methods but the simplest is the drag and drop.Read more
What does legal practice management software do?
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BM
Central location for all of your case data like contacts, clients, judges, opposing parties, documents, emails, notes, comments, phone calls, calendar,...Read more
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
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Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
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Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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