# 8am LawPay Reviews
**Vendor:** 8am  
**Category:** [Legal Billing Software](https://www.g2.com/categories/legal-billing-software)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 180
## About 8am LawPay
8am LawPay is built specifically for lawyers, offering a secure, IOLTA-compliant payment solution tailored to your unique needs. With over 20 years of experience, we’re your trusted partner in legal payments. Offer clients more ways to pay, get access to next-day payments to keep your cash flow moving, and operate your firm with confidence. Secure transactions and a user-friendly interface work with the tools you already use, so your day-to-day stays focused and efficient. Plus, with built-in billing, invoicing, and time tracking, you have everything you need to run your firm in one easy-to-use platform.



## 8am LawPay Pros & Cons
**What users like:**

- Users find LawPay to have a **simple and intuitive UI** , making billing and payment processing effortless. (41 reviews)
- Users appreciate the **quick payment transfers** of 8am LawPay, benefiting from efficient processing and multiple user access. (37 reviews)
- Users praise the **responsive customer support** of LawPay, making inquiries and issues easy to resolve. (11 reviews)
- Users value the **seamless integrations** with other platforms, enhancing usability and maintaining compliance effortlessly. (9 reviews)
- Users love the **easy payment process** and quick billing features, streamlining client transactions effectively. (8 reviews)
- Users find **LawPay&#39;s efficiency** remarkable, enabling quick payment processing and easy report generation for their firm. (7 reviews)
- Invoicing (7 reviews)
- Features (6 reviews)
- Reporting Accuracy (6 reviews)
- User Interface (6 reviews)

**What users dislike:**

- Users report **billing issues** , such as strange charges and unfair fees, causing concern about payment integrity. (18 reviews)
- Users find LawPay to be **too expensive** compared to competitors, affecting their overall satisfaction with the service. (9 reviews)
- Users face **integration issues** with Docketwise and Clio Manage, hindering automation and overall efficiency. (4 reviews)
- Users face significant **invoicing issues** , such as lack of spell-check and difficulty processing refunds for past payments. (4 reviews)
- Users face **limited automation** , requiring manual entry for payments and lacking seamless integration with billing software. (3 reviews)
- Users desire **missing features** in LawPay, including automation for billing and enhanced invoice building capabilities. (3 reviews)
- Poor Customer Support (3 reviews)
- Limited Access (2 reviews)
- Limited Mobility (2 reviews)
- Limited Reporting (2 reviews)

## 8am LawPay Reviews
  ### 1. Prompt, reliable payment processing with a seamless new loan application feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joan B. | Solo practitioner and Chandler divorce attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about 8am LawPay?**

They’ve been there through thick and thin with my business’s payment processing needs. Whenever I call, they respond promptly and make sure my questions are answered. Recently, they added a loan application feature that feels completely seamless for both me and my clients. I’ve encouraged several of my clients to apply, and they’ve all been approved. Overall, it’s been an absolutely wonderful service.

**What do you dislike about 8am LawPay?**

They recently changed their expiration date year code, and you now have to enter all four digits. Not only is it confusing that they didn't let anyone know they were switching it from two-digit to four-digit, but to me is seems entirely unnecessary, especially at the beginning of a millenium.

**What problems is 8am LawPay solving and how is that benefiting you?**

Dealing with customers who are not a good credit risk (they have to provide a card if they are doing a virtual appointment) or are running low on funds to keep the work going.

  ### 2. Game-Changer: Secure Online Payments That Integrate Seamlessly with Juris

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about 8am LawPay?**

LawPay has been a game changer for our firm. Since the pandemic, we’ve been emailing 99% of our clients invoices.  Clients requested an online payment option. LawPay provided that option through their secure payment portal, which integrates with our Juris billing system. We include a payment link on our invoices, which provides a simple and secure payment option for our clients by simply selecting the link provided.  There is a separate link to accept client retainers and send payments directly to your client IOLTA account.

**What do you dislike about 8am LawPay?**

The only downside to 8am LawPay is when a client payment via eCheck is rejected for whatever reason, because LawPay advances the funds to your account as a courtesy, we must reverse the payment until the payment is resubmitted and we can repost the transaction. It's a nice option that they offer but I'd rather the transaction be confirmed and paid before it's available in our account.  This has happened only a few times in the years when been using LawPay.

**What problems is 8am LawPay solving and how is that benefiting you?**

The 8am LawPay online payment option has saved us hours of work. We no longer have to take client phone calls if they request to pay by credit card.  We don’t have to store their credit card information in a locked cabinet. Instead, all credit card information is saved on LawPay’s secured portal. They also have the option to pay securely by eCheck.

  ### 3. Easy Payments, Fast Receipt Notifications, and a Smooth Website Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cruzita-Maria T. | Billing Manager/Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about 8am LawPay?**

Easy to use and take payments.  Fast notifications of payment receipts and/or failed payments.  Easy to navigate the website.  My firm has been using LawPay for quite some time, since I have recommended it and everyone enjoys it.  LawPay makes receiving payments so much faster and easier for our clients.  Customer support - used once and was easy to receive assistance.  Overall, a great service that our firm enjoys using.

**What do you dislike about 8am LawPay?**

I have no issues with LawPay.  Always an easy and great experience.

**What problems is 8am LawPay solving and how is that benefiting you?**

Fraud attempts and 8am LawPay is on top of this and handling it in a timely manner.

  ### 4. Easiest Payment Processing with Some Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph H. | Owner, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about 8am LawPay?**

I find 8am LawPay to be a pretty easy-to-use website, which I appreciate. I'm able to make payment schedules and send out links to clients, which is quite useful. It gives me a variety of ways to get payments done, making the process more efficient. Also, the initial setup was pretty easy, they made it easy to handle, which I liked.

**What do you dislike about 8am LawPay?**

You could use a little bit of improvement with some of the more complex payment plans giving you additional editing capabilities. It doesn't let you personalize it a 100%. And sometimes on the payment plans, if a card gets declined, it'll continue going on counting that week in that amount, to the final balance even though the money didn't actually get paid. Sometimes you have to go back if a client's card gets declined and charge them again, and make sure you have your own accounting follow-up on the unpaid balance.

**What problems is 8am LawPay solving and how is that benefiting you?**

I use 8am LawPay for credit card processing, allowing clients to pay effectively. It's easy to use, provides a variety of payment options, and lets me schedule payments and send links to clients.

  ### 5. Essential for Solo Practitioners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2026

**What do you like best about 8am LawPay?**

I like how easy it is to use all of the features of 8am LawPay, including the invoicing, which allows me to have control over my own invoices. As a solo practitioner with minimal support staff, it's nice to have the ability to accept payments with ease. The transaction side of things is made easy by LawPay, and it's very user-friendly. The initial setup was very easy, and I appreciate that all these features make handling the financial aspect of my practice smooth.

**What do you dislike about 8am LawPay?**

no issues

**What problems is 8am LawPay solving and how is that benefiting you?**

As a solo practitioner, 8am LawPay makes it easy for me to control my own invoices and accept payments efficiently. It's very user-friendly, and the invoicing feature provides me control, which is crucial since I don't have much support staff.

  ### 6. All-in-One Billing Solution with Room for Improved AI Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about 8am LawPay?**

I find 8am LawPay convenient because it makes it easier to accept payments without having to wait for mail payment. Everything's all in one package, with payments and invoicing together, and it gives clients the option of financing with the Affirm button, so I can get paid right away. My clients seem to like it, and I've never had any complaints about the system, which is important for keeping them happy. It's a good basic 'meat and potatoes' type program that gets you paid sooner. It is a big help with trust account management. I would definitely recommend it as it's easy to use, and I've even told some of my colleagues about it, with some already signing up.

**What do you dislike about 8am LawPay?**

I do think that some of the things are hard to find. The AI chat help could be improved A LOT.  For example, I was preparing a final bill and was trying to figure out how to deduct what was left in the trust account from the final bill, and I just couldn't remember how. This seems made for an AI answer, but it couldn't help me, and it was a weekend, so I had to wait until Monday morning to speak to a live person and even she had to ask someone.  You tout yourself on trust fund management, this should have been easy.

**What problems is 8am LawPay solving and how is that benefiting you?**

I use 8am LawPay for billing and invoicing, making it easier to accept payments without waiting for mail. It consolidates payments and invoicing, offers financing options so I get paid immediately, and helps with trust account management, which is important.

  ### 7. Easy Payments, Smooth Integrations, and Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about 8am LawPay?**

The ease of payment and the integration with other systems make LawPay great! I also appreciate the different ways to request payment from clients, and how simple it is to send payment requests. LawPay is used daily in our firm. The few times I’ve reached out to customer service have been great as well—my questions were answered promptly.

**What do you dislike about 8am LawPay?**

Our previous payment processor deposited payments into our account almost in real time, and never later than 24 hours. It was a big adjustment when we first signed up for LawPay and realized deposits typically took 48–72 hours to arrive.

**What problems is 8am LawPay solving and how is that benefiting you?**

When I logged into LawPay today, I saw a banner stating that payments will be deposited within 24 hours. That’s going to be really helpful for forecasting incoming payments and planning business expenses from our operating account.

  ### 8. Simplifies Payments for Law Practices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Halima N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about 8am LawPay?**

I use 8am LawPay to process payments for my law practice. I like that it makes it easy for clients to pay for services and allows them to make repeat payments or pay over time. I appreciate that payments can be made directly to my operating or trust account, which saves me time because I don't have to move payments manually from the operating account to the trust account. The setup was extremely simple.

**What do you dislike about 8am LawPay?**

The fees are a bit high, and I can't have multiple operating accounts on file for the funds to be deposited to.

**What problems is 8am LawPay solving and how is that benefiting you?**

8am LawPay makes it easy for clients to pay for services and facilitates repeat payments. It saves me time by allowing payments directly to my operating or trust account, eliminating the need to transfer between accounts.

  ### 9. Lawpay make payments easy with great integrations and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew E. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about 8am LawPay?**

The ease of use is amazing with Lawpay. I am able to integrate all management software to easily track transactions. Any issues that I have had have easily been resolved with the AI chat or through direct contact with representative. Pricing is very competitive with other platforms. I have had no issues with performance.

**What do you dislike about 8am LawPay?**

I have not had any significant issues with Lawpay at this point.

**What problems is 8am LawPay solving and how is that benefiting you?**

Lawpay has solved the issues of creating an easy platform for both offices and clients to make and receive payments.

  ### 10. Great Cosmolex Integration and Built-In Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie L. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about 8am LawPay?**

I like the integration with various platforms, in our case, Cosmolex. I also like they way the platform keeps you in compliance. For the most part, the platform is easy to use.

**What do you dislike about 8am LawPay?**

I honestly preferred LawPay before the merger/buyout with 8am. It was much more customer oriented and I liked the website better. I do not like going through a long menu to get in touch with a support person and then be on hold for endless amounts of time.

**What problems is 8am LawPay solving and how is that benefiting you?**

I love the scheduled transactions. This has helped us with clients that need to be on a payment plan and pay every month or couple of weeks. I also love that our clients can click a payment link and the payment immediately shows up in our accounting system.

  ### 11. Seamless Payments for Law Firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric M. | Senior Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about 8am LawPay?**

I like the ease of use with 8am LawPay. It's convenient and easy to use, and my clients have not raised any issues using the platform. I also appreciate that it provides a safe portal to collect credit and debit card payments and offers a payment plan solution. It's great that it integrates with Clio, which I use to manage my client files and practice management process. The initial setup had no issues whatsoever.

**What do you dislike about 8am LawPay?**

I think same day payment processing would be excellent.

**What problems is 8am LawPay solving and how is that benefiting you?**

I use 8am LawPay to send invoices and process payments for my law firm. It provides a safe portal for collecting card payments and offers a payment plan solution, making it convenient and easy for clients to use.

  ### 12. Law Pay is THE payment option for lawyers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about 8am LawPay?**

I love how simple it is to use.  I also love that it allows for the separation of your Operating and Trust accounts, so there is no confusion or commingling of funds.  They have recently added several new features to make it even more easy for both the lawyer/law firm and the clients to use the platform.  I am so glad I signed up several years ago.

**What do you dislike about 8am LawPay?**

There isn't (or at least I haven't found) a spell-check feature.  When I'm creating time entries and then when generating invoices for billing, I don't see where you can spell check your entries.

**What problems is 8am LawPay solving and how is that benefiting you?**

With Law Pay's payment scheduler, I am having fewer issues with collections than I used to have.  Clients can schedule payments on their terms.

  ### 13. Convenient Payment Links via Text, Email, and Website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Milene L. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about 8am LawPay?**

The links that can be provided to Client to pay via text, email or from the firm's website.

**What do you dislike about 8am LawPay?**

The Chargeback policy of only sending 1 email for notification.  The limited access to communicate with the Risk Assessment team.

**What problems is 8am LawPay solving and how is that benefiting you?**

the option to finance through Affirm.

  ### 14. Efficient Client Payment Handling, Needs Better Case Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frances P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about 8am LawPay?**

I use 8am LawPay for handling payments on accounts. It really solves the problem of ease of client payments, allowing them to make payments without us having to enter their information. It's convenient because the client does it themselves, so we don't have to.

**What do you dislike about 8am LawPay?**

We enter the payment but it does not show up in my case.

**What problems is 8am LawPay solving and how is that benefiting you?**

8am LawPay makes client payments easier and allows clients to make payments without us entering their information.

  ### 15. Quick Payments, Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Max K. | Assistant Public Defender, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about 8am LawPay?**

I like that 8am LawPay is very easy to use, making it straightforward for me to navigate. I also appreciate how quickly we get paid, which is a big advantage for our business.

**What do you dislike about 8am LawPay?**

nothing

**What problems is 8am LawPay solving and how is that benefiting you?**

8am LawPay helps us get paid quickly and makes it easier for clients to make payments.

  ### 16. User-Friendly, Fast, Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about 8am LawPay?**

The platform is user-friendly, quick, and easy to use.

**What do you dislike about 8am LawPay?**

I would always welcome lower fees and a way to use the platform without having to log in to the site.

**What problems is 8am LawPay solving and how is that benefiting you?**

It is solving the need for billing clients who are not present in our office.

  ### 17. Worst decision I've ever made in the practice of law and a liability for a sole practitioner

**Rating:** 0.0/5.0 stars

**Reviewed by:** Michael D. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about 8am LawPay?**

ABSOLUTELY NOTHING.  Nothing that was done by LawPay was easy including the changing of banks was a nightmare.  If you are looking forward to losing money, please by all means use LawPay.

**What do you dislike about 8am LawPay?**

When you use Law Pay, please know you are giving them permissions to unilaterally enter your bank account and remove "your" monies.  This can occur almost 90 days after you've allegedly been paid.  Can you as a sole practitioner hold monies for 90 days while you determine whether the "client" is going to change their mind?  Please know you never see the documents or alleged complaints as I have yet to see ANYTHING in writing related to the "alleged" chargeback.  I believe LawPay is being used to steal monies from attorneys and you are welcome to contact me and I'll GLADLY explain it in more detail so you are protected from horrific business losses like I experienced with LawPay.

**What problems is 8am LawPay solving and how is that benefiting you?**

They are CAUSING problems I am trying to solve as a result of their policies and procedures.

**Official Response from Sarah Schneider:**

> Hi Michael, thank you for taking the time to share your feedback on 8am LawPay. We’re sorry to hear your experience didn’t meet your expectations. If you’d like to discuss your concerns further or provide additional details, please don’t hesitate to reach out to us at support@8am.com. We value your input and would appreciate the opportunity to learn from your experience and see how we can improve.

  ### 18. Law Pay Makes Credit Card Processing Easy and Reliable for Law Firms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dawn A. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about 8am LawPay?**

Law Pay is a fantastic tool for taking credit card payments at my law firm.  The customer support is awesome, it is simple to use, integrates with our software and they are always updating and making improvements to the software.  The reports are easy to run and all encompassing for what I need to know as an administrator.  Very satisfied since switching from another credit card processing company in 2022.

**What do you dislike about 8am LawPay?**

I do not have a negative comment about Law Pay other than the processing fees but they are no higher than any other company I have seen so that should not be construed as a negative rating on this company.

**What problems is 8am LawPay solving and how is that benefiting you?**

Law Pay has helped me reduce the expense of our processing fees by easily adding a processing fee to be passed along to our clients who pay by credit card.

  ### 19. Super User-Friendly Card Processing with Lower Fees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Office of Schilling Law . | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about 8am LawPay?**

Super user-friendly, with a lower processing fee than most other credit card processing companies.

**What do you dislike about 8am LawPay?**

It isn’t as widely known, which can make some clients more skeptical about using it.

**What problems is 8am LawPay solving and how is that benefiting you?**

8 am LawPay is making it easier to get paid by clients. It’s simple to send payment links, and we also have the option to accept payments directly through our website.

  ### 20. LawPay has worked very well for my firm

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about 8am LawPay?**

The interface is easy to use.  I use it a lot to set up recurring payment plans for clients.

**What do you dislike about 8am LawPay?**

It logs you out very quickly, I have to login almost everytime I open the tab

**What problems is 8am LawPay solving and how is that benefiting you?**

It helps me get clients on payment plans and to take automatic payments from their debit cards

  ### 21. Easy to Use, Straightforward Interface, and Great Value Pricing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about 8am LawPay?**

It’s very easy to use. The interface is straightforward, and the pricing is great as well.

**What do you dislike about 8am LawPay?**

Nothing in particular to add. I do wish it were a bit cheaper, but I still feel the value for the price is good overall.

**What problems is 8am LawPay solving and how is that benefiting you?**

This makes collecting easier and more seamless. It saves me time and lets me focus on growing my practice instead of worrying about payments.

  ### 22. Easy Card Payments, but Invoicing Is a Huge Headache

**Rating:** 1.5/5.0 stars

**Reviewed by:** Laura N. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about 8am LawPay?**

Makes credit card payments for my clients easy.

**What do you dislike about 8am LawPay?**

Invoicing is a huge headache and quick bills are not able to be incorporated into the invoicing.

**What problems is 8am LawPay solving and how is that benefiting you?**

Getting paid!!

**Official Response from Sarah Schneider:**

> Hi Laura, 

Thank you for your honest review, we appreciate your feedback on how we could improve the Invoicing and Quick Bill features in 8am LawPay. We strive to make meaningful product updates that support your practice and all of our customers. We'd love to hear more about your specific issue—we invite you to reach out with more details to productfeedback@lawpay.com so our Product team can have a better understanding and make considerations for our product roadmap going forward. We look forward to working with you to improve the software and your experience with LawPay! 

  ### 23. Consistent software program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rhonda A. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about 8am LawPay?**

Transfer of payments seem to be quicker lately, not sure if that is because of the merger

**What do you dislike about 8am LawPay?**

There have been a couple of strange credit card charges since the merger. I am not sure if there are bugs or comprised events now. 

**What problems is 8am LawPay solving and how is that benefiting you?**

Easier client payment options

  ### 24. Outstanding Billing Features Make This a Top Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saydi  A. | Billing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about 8am LawPay?**

The most thing that I like is the way I can do billing and take payments

**What do you dislike about 8am LawPay?**

What I dislike is the refund set, the balances came negative and I have to modify and play with the system

**What problems is 8am LawPay solving and how is that benefiting you?**

I use to have the problem with the trust funds, now I thing is fixed because is letting me modify the invoices and remove payments

  ### 25. Effortless Remote Work Thanks to Seamless Timekeeping

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about 8am LawPay?**

The timekeeping/payment system has allowed me to work from home easily.

**What do you dislike about 8am LawPay?**

That the timer times out so quickly, requiring me to spend minutes logging back in before I can turn off a timer.

**What problems is 8am LawPay solving and how is that benefiting you?**

It makes the creation of a bill simple and quick. It makes it easy to re-send a bill when necessary.

  ### 26. Very Efficient Platform for Client Payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayte M. | Case Manager and Senior Family Law Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about 8am LawPay?**

It's accurate, it captures all payments and I never worry about missing data. I trust LawPay that it's all there.

**What do you dislike about 8am LawPay?**

Nothing, I don't think I've had a bad experience other than maybe some bad clients getting away with disputing payments. But we have since spoken to LawPay to update our Engagement Agreements accordingly.

**What problems is 8am LawPay solving and how is that benefiting you?**

We use LawPay as our payment method for clients to pay retainers and outstanding balances.

  ### 27. Simple to use expecially in its integration with MyCase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about 8am LawPay?**

Simple to request and receive payments from my clients through the integration with the MyCase system I sue for case management, client management, and billing.

**What do you dislike about 8am LawPay?**

Nothing.  I have had zero issues since implementing.  This has been a game changer for my office and my collections.

**What problems is 8am LawPay solving and how is that benefiting you?**

It is my favorite payment processing solution.  I used to have a traditional credit card terminal for 6 years previously.  The integration with other software is seamless.

  ### 28. Monthly Billing Makes Fees Simple and Predictable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about 8am LawPay?**

I like that we are billed monthly for our fees, rather than having them taken out of each transaction.

**What do you dislike about 8am LawPay?**

I wish they would change the scheduled payment system to take into account failed payments so as to keep the total amount paid correct.

**What problems is 8am LawPay solving and how is that benefiting you?**

Helps speed up bookkeeping.

  ### 29. Easy of Payment

**Rating:** 4.5/5.0 stars

**Reviewed by:** John J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about 8am LawPay?**

LawPay make receiving payment quick and easy.

**What do you dislike about 8am LawPay?**

The fact to after we provide you evidence of a consultant we had with a client, they said we never spoke with them and LawPay refunded their payment. I believe you refund the payment and did not take in account of proof of consultation

**What problems is 8am LawPay solving and how is that benefiting you?**

Collection of monthly payments.

  ### 30. Effortless Client Payments with Convenient Link Creation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about 8am LawPay?**

Ability to create links for clients to pay and the ability to enter client payment myelf.

**What do you dislike about 8am LawPay?**

I wish it was better integrated with Docketwise

**What problems is 8am LawPay solving and how is that benefiting you?**

Having to use a 3rd party product.

  ### 31. Merchant Services for Law Firms Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about 8am LawPay?**

The best thing about LawPay is the integrated Pay Later option. It offers our clients not only ways to pay via credit card and electronic checks, but also via a pay later option which essentially is a small loan through one of their affiliiates and approval is same day, with funds going straight to our account. The client portal is also very intuitive and user friendly.

**What do you dislike about 8am LawPay?**

Credit Card processing fees can be a nuance, but that goes with most merchant card processors. although they have an option to charge the client processing fees, there are some limitations and payments made via LawPay doesn't automatically go into our Legal Practice Manageement Software, Clio Manage.

**What problems is 8am LawPay solving and how is that benefiting you?**

Law Pay allows clients that don't have cash on hand to use their Pay Later option. this helps increaase converstion rate for our potential clients.

  ### 32. Invoicing is easy with LawPay

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about 8am LawPay?**

Ease of use and satisfies my business needs for invoicing.
LawPay is very easy to use, doesn't require a lot of training, has user-friendly interfaces, and works well to prepare and send invoices.

**What do you dislike about 8am LawPay?**

I would like a way to download or export data more easily and in a more complete manner.  For example, all invoices sent, or all hours billed to a matter or to a client I would like to export in an excel spreadsheet.

**What problems is 8am LawPay solving and how is that benefiting you?**

LawPay allows me to generate invoices for my clients and allows my clients to make payments with a credit card.

  ### 33. Fantastic Product & Exceptional Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jodi A. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

LawPay is packed with intuitive features that cater to a variety of business needs. The powerful reporting tools let us track all financial transactions, making it easy for our bookkeeper to balance our accounts. The real-time payment notifications on our dashboard and corresponding emails, keeps us informed of all payments coming in. The “Quick Bill” feature is one of our favorites, as it’s a simple way to send out requests for payment. The “Charge” feature is very convenient for our customers, because it gives them multiple payment options, ACH, credit card and the wonderful “Pay Later” feature, where they can apply to finance a line of credit. It is user-friendly and seamlessly integrates with other platforms we already use.

**What do you dislike about 8am LawPay?**

We can't really name anything we dislike about LawPay. LawPay like every other vendor has fees, and nobody likes to pay those, but their fees are competative and I feel they are in line with other companies like them, so no real complaint there.

**What problems is 8am LawPay solving and how is that benefiting you?**

We are not experiencing any problems at the moment.

  ### 34. Excellent, easy-to-use service with good fees, fast payouts, and a simple platform for any lawyer.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexander S. | Barrister and Solicitor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

LawPay is an excellent system. It offers a simple, user-friendly interface with easy invoice uploading, transaction reminders, and other features. Additionally, it provides fast payouts with relatively low fees, and the integrations are easy to set up. The onboarding process is straightforward, and I have not encountered a single issue since I started using LawPay. Integration is also simple.

**What do you dislike about 8am LawPay?**

I would like to see more features for building invoices within the web platform instead of relying on an external system. Additionally, I want to access more information about the client's credit card details and location, similar to what other competitors provide. It would also be helpful to view the email and transaction process more easily.

**What problems is 8am LawPay solving and how is that benefiting you?**

Accepting credit cards is not necessarily difficult for a business. However, as a lawyer, it's beneficial to have a service that understands the legal profession, including the ability to send funds to trust accounts and other features relevant to lawyers. The lower fees are also a significant advantage. This service has simplified the payment process for my clients and allows me to track when funds arrive and ensure they go to the correct place.

  ### 35. No past due accounts here

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2025

**What do you like best about 8am LawPay?**

LawPay makes it a piece of cake for my clients to pay-on their phones, via QR code, or however they fancy.

I also love that processing fees draw from my operating account, not from my IOLTA account. They are the only processor I will use for my practice.

**What do you dislike about 8am LawPay?**

Nobody loves merchant processing fees. Besides that, I don’t dislike a thing.

**What problems is 8am LawPay solving and how is that benefiting you?**

Lawpay is actually preventing problems!

  ### 36. LawPay makes my business so much more fluid, and successful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew D. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about 8am LawPay?**

I get billing done and out sooner, and the majority of clients pay the day billing is received.  My billing is so much more convenient and easy. In "tech" language, it is easy to implement, and once I started, I use it frequently--several times a day. I so love this program, and I have recommended it to many associates.  I am one happy LawPay customer.

**What do you dislike about 8am LawPay?**

There are some minor wrinkles related to crediting payments.  I am not entirely happy with the Trust Account credits, but that is quibbling.  Overall, my experience is entirely satisfying.

**What problems is 8am LawPay solving and how is that benefiting you?**

Eases my billing, gets invoices out quickly, and it provides a very easy to access and employ payment interface for clients.  I get paid faster and clients like it.

  ### 37. Easy to use for processing payments.  The reporting tool is great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark S. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about 8am LawPay?**

The reporting feature is great.  Easy to print reports and look at detail.

**What do you dislike about 8am LawPay?**

I must say that currently there is nothing that I dislike.

**What problems is 8am LawPay solving and how is that benefiting you?**

Processing our credit card payments.

  ### 38. LawPay is a user-friendly software that is useful in charging our clients.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lerby M. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about 8am LawPay?**

LawPay is great because you can forward a hyperlink to a client that takes them to a portal to make a payment. This is useful when a client is not available during our normal business hours.

**What do you dislike about 8am LawPay?**

The downside of LawPay is the fees they charge us for charging credit cards.

**What problems is 8am LawPay solving and how is that benefiting you?**

LawPay is helps our business by processing payments conveniently and efficiently.

  ### 39. Great card processing platform for law firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esther A. | Office Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

Law Pay makes it easy for our Firm to process credit cards, schedule future charges, and track payments that have come through.  Setting up the program was no problem at all, and any time we have questions our customer support team is very responsive and helpful.

**What do you dislike about 8am LawPay?**

I can't say we have ever encountered issues with LawPay.  Our account has a limited amount of dollars that we can take in within a 24 hour period, so we have to schedule multiple payments for those clients with larger bills.  Still, this function has proved to be easy to manage.

**What problems is 8am LawPay solving and how is that benefiting you?**

Payment collections are easy to manage and track with LawPay

  ### 40. Made for Law Firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

The interface of the dashboard is easy to understand. It offers great features, such as QR code generation for payment pages, easy links to copy, request card/billing information and quick bills. These features allow us to use the software to collect retainers and payments on accounts. Clients are able to submit payments where every they are or when in the office, we added the card reader which accepts tap to pay.

The customer support has been prompt and helpful whenever a question arises.

Also, join their Coffee with LawPay webinar for a fun and informative meeting on current features and upcoming features!

**What do you dislike about 8am LawPay?**

I would like an integration with Litify/Salesforce that is supported by LawPay.

**What problems is 8am LawPay solving and how is that benefiting you?**

Accepting payments with little barriers. The echeck and pay later option has expanded the options for our clients and we are getting more payments, faster.

  ### 41. Trusted and Loved!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about 8am LawPay?**

Lawpay has been a great company that's provided mine with invaluable services for many years. It has a high a level of personal care and assistance including easy to reach help from live persons when I need it. Its long history also gives me confidence in its payment processing and other features. I can't recommend it highly enough!

**What do you dislike about 8am LawPay?**

I wish Lawpay still partnered with Clio.

**What problems is 8am LawPay solving and how is that benefiting you?**

It's easy to use from both work and remote locations. It's also continuously innovated its  products and services.

  ### 42. Law Pay use by Law firm

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bee M. | Owner/Managing Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about 8am LawPay?**

I enjoy the ease of payment, as clients find it easy to use

**What do you dislike about 8am LawPay?**

I would like to receive email notices once payments are received that is the only shortcoming I can think of at this time!

**What problems is 8am LawPay solving and how is that benefiting you?**

Quick payment of invoices

  ### 43. LawPay

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim D. | Office Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about 8am LawPay?**

It's easy to navigate and find receipts when needed.

**What do you dislike about 8am LawPay?**

There isn't really anything that I dislike about it. I never have any issues.

**What problems is 8am LawPay solving and how is that benefiting you?**

It's an easy to use system for taking credit card payments.

  ### 44. Quick, Easy, Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam P. | Paralegal and accredited VA representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about 8am LawPay?**

LawPay is simple for clients to not only use but understand.

**What do you dislike about 8am LawPay?**

I wouldn't say there is anything I dislike about LawPay

**What problems is 8am LawPay solving and how is that benefiting you?**

LawPay helps our office have a quick, easy secure way to accept fees

  ### 45. Easiest payment system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marilynn A. | Legal Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

LawPay is much more efficient than I previous payment service. The ability to provide a link for potential clients to pay rather than set up an invoice saves me so much time.

**What do you dislike about 8am LawPay?**

We've stopped accepting checks but instead of requiring a different form of payment "account not found" is response clients receive.

**What problems is 8am LawPay solving and how is that benefiting you?**

We were taking payments by phone prior to LawPay. Now I don't have to stop what I am doing to enter a card number. It's such a time saver and the link to pay is very convenient.

  ### 46. Professional, secure, and dependable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rita T. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about 8am LawPay?**

The program is user-friendly and uncomplicated.

**What do you dislike about 8am LawPay?**

I really can't come up with anything at the moment!

**What problems is 8am LawPay solving and how is that benefiting you?**

I am able to send payment requests, and track them quickly and easily.

  ### 47. Invoice Payments Expedited

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaime A. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

Invoice payments have been expedited to a week or 10 days at the most versus 30-60 days before using platform. Clients had been requesting the ability to pay their invoices by credit or debit card  and are very pleased.

**What do you dislike about 8am LawPay?**

Being in Puerto Rico we charged an extra fee and being treated as a foreign jurisdiction. Not fair.

**What problems is 8am LawPay solving and how is that benefiting you?**

Allowing the law firm to receive electronic payments directly rather than through our bank, with a lower fee, and to receive credit and debit card payments.

  ### 48. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meryl R. | Director of Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about 8am LawPay?**

They are very responsive when we call or email with questions and requests

**What do you dislike about 8am LawPay?**

High Amex fees nothing else is a problem

**What problems is 8am LawPay solving and how is that benefiting you?**

Taking credit cards

  ### 49. Reliable and accurate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen B. | Legal Assistant/Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about 8am LawPay?**

Ease of making payments for clients.....

**What do you dislike about 8am LawPay?**

Nothing now, things work well. I cannot think of anything.

**What problems is 8am LawPay solving and how is that benefiting you?**

Assisting with clients making payments for invoices.

  ### 50. LawPay has it all!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katy W. | Head of Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about 8am LawPay?**

LawPay is so easy to use. Because it is geared to lawyers, it understands trust accounting unlike regular merchants. You do not have to be tech savvy to use it, easy to get around and the support staff is very helpful.

**What do you dislike about 8am LawPay?**

Nothing, I really like LawPay. The only thing I would suggest is a way to dispute chargebacks on the platform itself.

**What problems is 8am LawPay solving and how is that benefiting you?**

LawPay offers a one stop merchant system for all of my accounts we deposit into.


## 8am LawPay Discussions
  - [Do you recommend LawPay for legal payment processing, and how has it impacted your practice?](https://www.g2.com/discussions/do-you-recommend-lawpay-for-legal-payment-processing-and-how-has-it-impacted-your-practice) - 1 comment

- [View 8am LawPay pricing details and edition comparison](https://www.g2.com/products/8am-lawpay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A07%3A39+-0500&secure%5Bsession_id%5D=776e9ac9-7abd-422b-898c-e5bcd125ec7e&secure%5Btoken%5D=0d88bab54c01f16b5673d56ac9920618878860f9907ec06ce06b4f0bb3ea8f74&format=llm_user)
## 8am LawPay Integrations
  - [8am DocketWise](https://www.g2.com/products/8am-docketwise/reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews)
  - [Amberlo](https://www.g2.com/products/amberlo/reviews)
  - [CosmoLex](https://www.g2.com/products/cosmolex/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

## 8am LawPay Features
**Agentic AI - Legal Billing**
- Cross-system Integration
- Decision Making

## Top 8am LawPay Alternatives
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (989 reviews)
  - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews)
  - [TimeSolv](https://www.g2.com/products/timesolv/reviews) - 4.5/5.0 (417 reviews)

