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8am LawPay Reviews & Product Details

Pricing

Pricing provided by 8am LawPay.

LawPay

$19.00
Per Month

8am LawPay Integrations

(5)
Verified by 8am LawPay

8am LawPay Media

8am LawPay Demo - Main Dashboard
Manage end-to-end billing, invoicing, time tracking and payments.
8am LawPay Demo - Invoicing & Time Tracking
Easily track time for each case and generate invoices seamlessly.
8am LawPay Demo - Transactions
Track expenses for each case and generate invoices seamlessly.
8am LawPay Demo - Scheduled Payments
Get paid on time and maximize cash flow with automated, scheduled payments.
8am LawPay Demo - Contact Management
Manage contacts and leads.
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8am LawPay Reviews (165)

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Reviews

8am LawPay Reviews (165)

View 1 Video Reviews
4.7
165 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of the software, which simplifies payment processing for both clients and law firms. Many appreciate the seamless integration with other platforms, enhancing their overall experience. However, some users note that fees can be higher compared to other services, which is a common concern.

Pros & Cons

Generated from real user reviews
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ML
CFO
Small-Business (50 or fewer emp.)
"Great Cosmolex Integration and Built-In Compliance"
What do you like best about 8am LawPay?

I like the integration with various platforms, in our case, Cosmolex. I also like they way the platform keeps you in compliance. For the most part, the platform is easy to use. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

I honestly preferred LawPay before the merger/buyout with 8am. It was much more customer oriented and I liked the website better. I do not like going through a long menu to get in touch with a support person and then be on hold for endless amounts of time. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business (50 or fewer emp.)
"Law Pay is THE payment option for lawyers"
What do you like best about 8am LawPay?

I love how simple it is to use. I also love that it allows for the separation of your Operating and Trust accounts, so there is no confusion or commingling of funds. They have recently added several new features to make it even more easy for both the lawyer/law firm and the clients to use the platform. I am so glad I signed up several years ago. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

There isn't (or at least I haven't found) a spell-check feature. When I'm creating time entries and then when generating invoices for billing, I don't see where you can spell check your entries. Review collected by and hosted on G2.com.

Michael D.
MD
Attorney
Small-Business (50 or fewer emp.)
"Worst decision I've ever made in the practice of law and a liability for a sole practitioner"
What do you like best about 8am LawPay?

ABSOLUTELY NOTHING. Nothing that was done by LawPay was easy including the changing of banks was a nightmare. If you are looking forward to losing money, please by all means use LawPay. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

When you use Law Pay, please know you are giving them permissions to unilaterally enter your bank account and remove "your" monies. This can occur almost 90 days after you've allegedly been paid. Can you as a sole practitioner hold monies for 90 days while you determine whether the "client" is going to change their mind? Please know you never see the documents or alleged complaints as I have yet to see ANYTHING in writing related to the "alleged" chargeback. I believe LawPay is being used to steal monies from attorneys and you are welcome to contact me and I'll GLADLY explain it in more detail so you are protected from horrific business losses like I experienced with LawPay. Review collected by and hosted on G2.com.

Response from Sarah Schneider of 8am LawPay

Hi Michael, thank you for taking the time to share your feedback on 8am LawPay. We’re sorry to hear your experience didn’t meet your expectations. If you’d like to discuss your concerns further or provide additional details, please don’t hesitate to reach out to us at support@8am.com. We value your input and would appreciate the opportunity to learn from your experience and see how we can improve.

Dawn A.
DA
Office Manager
Small-Business (50 or fewer emp.)
"Law Pay Makes Credit Card Processing Easy and Reliable for Law Firms"
What do you like best about 8am LawPay?

Law Pay is a fantastic tool for taking credit card payments at my law firm. The customer support is awesome, it is simple to use, integrates with our software and they are always updating and making improvements to the software. The reports are easy to run and all encompassing for what I need to know as an administrator. Very satisfied since switching from another credit card processing company in 2022. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

I do not have a negative comment about Law Pay other than the processing fees but they are no higher than any other company I have seen so that should not be construed as a negative rating on this company. Review collected by and hosted on G2.com.

Christopher K.
CK
Owner
Small-Business (50 or fewer emp.)
"LawPay has worked very well for my firm"
What do you like best about 8am LawPay?

The interface is easy to use. I use it a lot to set up recurring payment plans for clients. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

It logs you out very quickly, I have to login almost everytime I open the tab Review collected by and hosted on G2.com.

Andrew W.
AW
Owner
Small-Business (50 or fewer emp.)
"Easy to Use, Straightforward Interface, and Great Value Pricing"
What do you like best about 8am LawPay?

It’s very easy to use. The interface is straightforward, and the pricing is great as well. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

Nothing in particular to add. I do wish it were a bit cheaper, but I still feel the value for the price is good overall. Review collected by and hosted on G2.com.

Laura N.
LN
Founder
Small-Business (50 or fewer emp.)
"Easy Card Payments, but Invoicing Is a Huge Headache"
What do you like best about 8am LawPay?

Makes credit card payments for my clients easy. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

Invoicing is a huge headache and quick bills are not able to be incorporated into the invoicing. Review collected by and hosted on G2.com.

Response from Sarah Schneider of 8am LawPay

Hi Laura,

Thank you for your honest review, we appreciate your feedback on how we could improve the Invoicing and Quick Bill features in 8am LawPay. We strive to make meaningful product updates that support your practice and all of our customers. We'd love to hear more about your specific issue—we invite you to reach out with more details to productfeedback@lawpay.com so our Product team can have a better understanding and make considerations for our product roadmap going forward. We look forward to working with you to improve the software and your experience with LawPay!

RA
Attorney
Small-Business (50 or fewer emp.)
"Consistent software program"
What do you like best about 8am LawPay?

Transfer of payments seem to be quicker lately, not sure if that is because of the merger Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

There have been a couple of strange credit card charges since the merger. I am not sure if there are bugs or comprised events now. Review collected by and hosted on G2.com.

Saydi  A.
SA
Billing Specialist
Small-Business (50 or fewer emp.)
"Outstanding Billing Features Make This a Top Choice"
What do you like best about 8am LawPay?

The most thing that I like is the way I can do billing and take payments Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

What I dislike is the refund set, the balances came negative and I have to modify and play with the system Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business (50 or fewer emp.)
"Effortless Remote Work Thanks to Seamless Timekeeping"
What do you like best about 8am LawPay?

The timekeeping/payment system has allowed me to work from home easily. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

That the timer times out so quickly, requiring me to spend minutes logging back in before I can turn off a timer. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by 8am LawPay.

LawPay

$19.00
Per Month
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