G2 reviewers report that Smokeball excels in user experience, with many praising its intuitive design and efficiency. Users highlight how the platform streamlines tasks that previously took a lot of time, making it a valuable tool for managing files and calendars.
According to verified reviews, 8am LawPay is recognized for its ease of use, particularly in setting up payment plans. Users appreciate the ability to create payment links for clients, which simplifies the billing process and enhances client interactions.
Reviewers mention that Smokeball's implementation process is smooth, with many noting that it has been one of the best tools they've implemented in their firms. The platform's focus on efficiency and user-friendliness contributes to a positive onboarding experience.
Users say that while 8am LawPay offers a solid timekeeping and payment system, it sometimes lacks the comprehensive features that Smokeball provides for document management and task automation, which can be crucial for law firms.
G2 reviewers highlight that Smokeball has a higher overall satisfaction score, reflecting its strong market presence and user loyalty. The platform's ability to automate document creation and manage workflows effectively is frequently mentioned as a key benefit.
According to recent feedback, both products receive high marks for support, but Smokeball stands out with a slightly higher quality of support rating. Users appreciate the responsiveness and helpfulness of Smokeball's support team, which enhances their overall experience.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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