# Kixie PowerCall & SMS Reviews **Vendor:** Kixie **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 4.8/5.0 **Total Reviews:** 863 ## About Kixie PowerCall & SMS Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today. ## Kixie PowerCall & SMS Pros & Cons **What users like:** - Users appreciate the **ease of use** of Kixie PowerCall & SMS, enhancing productivity and seamless integration with tools. (87 reviews) - Users appreciate the **efficiency and effectiveness** of Kixie, boosting productivity with powerful cold calling features. (74 reviews) - Users praise the **excellent customer support** from Kixie, highlighting helpful and encouraging assistance when needed. (70 reviews) - Users value the **time-saving features** of Kixie PowerCall & SMS, enhancing communication efficiency and organization effortlessly. (52 reviews) - Users rave about the **automation capabilities** of Kixie PowerCall & SMS, enhancing productivity and simplifying communication processes. (43 reviews) - Users find the **efficiency** of Kixie PowerCall & SMS enhances their productivity through seamless CRM integration and automated dialing. (40 reviews) - Users value Kixie's **reliability** , enjoying seamless integration and efficient, consistent performance in their communication workflows. (39 reviews) - Integrations (38 reviews) - Easy Integration (34 reviews) - Customer Service (32 reviews) **What users dislike:** - Users face **call issues** that hinder fluid communication and navigation within Kixie's interface, affecting overall efficiency. (29 reviews) - Users experience **dialer issues** that hinder call efficiency and complicate transitions between calls and messaging. (15 reviews) - Users wish for improved **number issues** , including better dialing features and easier client search within the app. (15 reviews) - Users desire more **missing features** like email integration and app independence to improve overall functionality. (14 reviews) - Users experience occasional **connection issues** , affecting smooth communication and overall usability of Kixie PowerCall & SMS. (13 reviews) - Integration Issues (12 reviews) - Users report experiencing **software glitches** that affect SMS templates, although support is quick to resolve issues. (12 reviews) - Users experience **technical issues** with Kixie, including crashes and broken CRM links that disrupt workflow. (12 reviews) - Not Intuitive (11 reviews) - Contact Management (10 reviews) ## Kixie PowerCall & SMS Reviews ### 1. Streamlined Outreach with Seamless CRM Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Adil Mohammad Salim S. | Sales Development Representative, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Kixie PowerCall & SMS?** What I like most about Kixie PowerCall & SMS is how it streamlines our outreach. Calls and texts are all in one platform, the dialing automation saves a ton of time, and the integration with our CRM keeps everything organized and easy to track. Overall, it boosts productivity and makes communication with clients feel seamless. **What do you dislike about Kixie PowerCall & SMS?** What I dislike about Kixie PowerCall & SMS is that the call quality can sometimes be inconsistent, especially when I’m on a weaker internet connection. I also find the interface for managing SMS templates could be a bit more intuitive and easier to navigate. Aside from those issues, it’s a solid tool overall. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS helps me reach clients quickly and efficiently by combining automated calling, SMS, and CRM integration. It saves me time, makes my outreach more consistent, and keeps me organized by letting me track all client interactions in one place. ### 2. With Kixie my cold calls get answered consistently. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Johno O. | Head of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie have a suite of features that make cold calling more effective. - Parallel Dialler - Local presence (my cold calls look like they're coming from a local number, to prospects) - AI to help avoid listening to voicemails And good integration with CRM etc. With a great team and great customer service, highly recommend it. I use it daily, and we are scaling out our cold calling team currently, utilizing Kixie as our SaaS. Fairly easy to use. **What do you dislike about Kixie PowerCall & SMS?** No ringless voicemail drop, however this is not a huge deal. It is a powerful tool, so it has many options. You'll need to go through their onboarding process to get this all done - was a helpful process. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We were seeking a parallel dialler that would increase our pick-up rates, by avoiding spam flags as much as possible. Kixie additionally had local presence, which further helps pick-up rates. ### 3. Fast, reliable power dialer that saves time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | Inside Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie has been a game-changer for outbound sales. The simultaneous dialing power dialer features make it incredibly easy to run through call lists quickly without wasting time dialing manually. Connection boost + AI/Human detection helps increase connections and conversations A LOT. SMS integration helps me follow up instantly without switching tools. Setup was straightforward, the interface is clean, and it integrates smoothly with our CRM so all call data is logged automatically. It’s fast, efficient, and has noticeably boosted our call volume and talk time. **What do you dislike about Kixie PowerCall & SMS?** The platform works well overall, but there are a few small drawbacks. The reporting dashboard could be a little more customizable, especially when trying to drill into specific metrics. Direct importing leads from other tools + more developed CRM integrations would also be great feature adds. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie helps us eliminate the wasted time and inefficiency of manual dialing and disconnected communication tools. With PowerCall, my team can get through far more calls in less time, while SMS lets us follow up instantly without switching apps. The integration with our CRM means calls and texts are logged automatically, so nothing slips through the cracks. The net result is more conversations, higher connect rates, and less admin work — freeing us up to focus on selling instead of data entry. ### 4. Seamless Calling & CRM Integration That Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Kixie PowerCall & SMS?** What I like best about Kixie PowerCall & SMS is how seamless and reliable it makes daily communication. The click-to-call and power dialing features save our team a huge amount of time, while SMS integration allows us to follow up with leads instantly from the same platform. I also appreciate the way every call and message is automatically logged into our CRM without extra effort, which keeps everything organized and eliminates manual data entry. The Chrome extension is lightweight, fast, and easy for the team to adopt, and the onboarding/support staff were excellent at getting us set up quickly. Integrating Kixie with GoHighLevel was surprisingly simple — it connected smoothly, and our team was up and running in no time.” **What do you dislike about Kixie PowerCall & SMS?** If I had to pick something, it would be that the reporting and analytics could offer a bit more flexibility. The existing dashboards cover most needs, but having a few more customization options would make it even better. Overall, the system is easy to use and the support team is quick to help whenever we have questions. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS is helping us solve the challenge of reaching leads quickly and keeping all communication tied directly to our CRM. Before, our team had to switch between different tools and manually log calls, which slowed everything down and led to gaps in reporting. With Kixie, every call and text is automatically tracked, click-to-call and power dialing make outreach much faster, and SMS follow-ups happen instantly from the same platform. The biggest benefit is efficiency and visibility — coordinators spend less time on admin tasks and more time talking to prospects, while managers have a clear view of performance without extra work. ### 5. Best POWER dialer I have researched!! **Rating:** 4.0/5.0 stars **Reviewed by:** Eric P. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie PowerCall & SMS has been a game changer for our team. The power dialer makes it incredibly easy to connect with more prospects in less time, and the connection quality is excellent. I love that I can call, text, and manage conversations all in one place without switching tools. The local presence dialing has helped improve pickup rates, and the seamless integration with our CRM makes tracking activity effortless. Overall, it saves time, increases productivity, and helps us close more deals. **What do you dislike about Kixie PowerCall & SMS?** Wish during power dialing sessions you could still have caller ID come up as your business name. That’s about it! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS is helping us solve the problem of low contact rates and inefficient outbound calling. Before, our team wasted time manually dialing and tracking calls, and it was difficult to get prospects to pick up. With Kixie, the power dialer, local presence, and integrated SMS have increased our answer rates and allowed us to reach more people in less time. It also keeps everything logged in our CRM automatically, which saves hours of admin work and makes our reps more productive. Overall, it helps us convert more leads and close more deals ### 6. Seamless CRM Integration, Inconsistent Call Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Symone R. | Marketing Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Kixie PowerCall & SMS?** I like how quickly I can connect with prospects and get contact information to reach out. The seamless integration with our CRM means call notes and voicemails sync cleanly, saving time on manual updates. **What do you dislike about Kixie PowerCall & SMS?** Occasionally, the call quality can be inconsistent, which can impact longer conversations. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I use Kixie PowerCall & SMS to connect quickly with prospects and get contact information. Its seamless integration with our CRM saves time by syncing call notes and voicemails cleanly. ### 7. Great Experience All Around **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela F. | Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Kixie PowerCall & SMS?** My experience with Kixie was overwhelmingly positive. From start to finish, the process was seamless, straightforward, and completely stress-free. The staff impressed me with their friendliness, expertise, and their readiness to address any questions I had. What stood out to me most was their honesty and transparency—everything was clearly explained from the beginning, and I never felt pressured at any point. The product and service matched exactly what was promised, and the exceptional customer care truly made a difference. I wholeheartedly recommend Kixie to anyone seeking a dependable and trustworthy team. I look forward to returning whenever I need their services again! **What do you dislike about Kixie PowerCall & SMS?** It isn't integrated with our CRM, so we're forced to work with two separate systems. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS has truly transformed the way we manage outreach. Previously, we faced challenges with missed calls, inconsistent follow-ups, and the tedious task of repeatedly entering data into our CRM. Now, with everything seamlessly integrated, calls and texts are automatically logged, allowing us to view the complete communication history in one place. The local presence dialing and spam prevention features have noticeably increased our connection rates, while SMS and voicemail automation have saved us significant time. Our team now spends less effort on repetitive administrative work and can focus more on engaging with prospects. Overall, Kixie has made our workflow more professional, efficient, and effective. If you want to boost your call connection rates and streamline communication, I highly recommend giving it a try. ### 8. Get HubSpot Integration for Calling & SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Aledx M. | Acquisition Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie works great with HubSpot. The integration is seamless, and all calls and texts are logged with plenty of detail. Super helpful for keeping track of sales activity and monitoring acquisitions. Makes the whole process a lot smoother and organizational feedback was very positive post deployment. Essentially an easy plugin with HubSpot. Dashboard configuration made implementation very straightforward - no fuss. Kixie support was so deligent it gave us an idea of how to manage good customer support follow ups using multiple touch points. Our use is daily. **What do you dislike about Kixie PowerCall & SMS?** The Iphone/Samsung app needs some work to fix the bugs. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Detailed logging of team and use engagement with seamless integration with HubSpot. ### 9. Crap Happens but not with Kixie **Rating:** 3.5/5.0 stars **Reviewed by:** Meagan P. | General Manager, Fund-Raising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie Powercall is always evolving to keep up with your company needs even as your company grows. EASY. With all the training I have had to do with new employees, Kixie is not one that takes much of my effort and time. If you need support even for the simplest question, their customer support is prepared. We use this for everything we do and it again the simplicity not only boosts our team’s productivity but also ensures in better customer experiences and increased conversions. **What do you dislike about Kixie PowerCall & SMS?** Slow at certain times of the day, but this is improving. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Customers agree to our cause and even pay over the phone with banking info. Because of this, if anything should ever be questioned, even 2 years ago, we can pull this call or verify of documentation listening to the calls again. Spot checking the sales team with the live coaching keeps things running smoothly. ### 10. I love Kixie. **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo C. | Senior Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Kixie PowerCall & SMS?** I was really surprised by how quickly they respond compared to 8x8 when it comes to solving a problem. This puts it above any other dialer. Thank you for your quick response to our requests. **What do you dislike about Kixie PowerCall & SMS?** The only thing I don't like about Kixie is that it doesn't show you the last calls made to that same number and the disposition we gave. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS is helping us connect with prospects and clients faster and more efficiently by automating call workflows, enabling click-to-call from our CRM, and providing instant SMS follow-ups. This reduces manual dialing time, increases call volume, and ensures timely communication, which translates into higher conversion rates and better customer relationships. ### 11. Seamless and Reliable Communication Tool for Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Luke M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie PowerCall & SMS has significantly improved our team’s communication workflow. The dialer is intuitive, the call quality is excellent, and the SMS integration allows us to engage with customers more efficiently. I particularly appreciate the CRM integration, which keeps all interactions organized and easily accessible. It’s a great tool for any business that values streamlined customer communication. **What do you dislike about Kixie PowerCall & SMS?** There’s a bit of a learning curve at the beginning, especially when exploring all the features. But once you’re familiar, it becomes much easier to navigate and use efficiently. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS has significantly improved our communication efficiency. The platform solves the challenge of managing calls and messages seamlessly by integrating both into one system. Automated calling has saved us time, while the ability to track and follow up on interactions ensures no lead falls through the cracks. The SMS feature has been particularly valuable, allowing for personalized, timely communication with customers, leading to higher engagement and faster responses. Overall, Kixie has boosted our team’s productivity and contributed to better sales outcomes. ### 12. Kixie Dialer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brodie A. | Life Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Kixie PowerCall & SMS?** I love the fact that it calls multiple people at once, it takes away from having to waste so much time typing in numbers just for them to pick up. As well as the AI feature that instantly connects you to a live call, I get to just hang around until somebody connects. There's never been an easier system to make money with than Kixie. **What do you dislike about Kixie PowerCall & SMS?** Nothing! Service is great and the team responds to you instantly. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Time consumption and connection. Other dialers just don't connect you as quick and efficiently. ### 13. Don't like it **Rating:** 1.5/5.0 stars **Reviewed by:** Melissa C. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Kixie PowerCall & SMS?** I like the integration with other platforms **What do you dislike about Kixie PowerCall & SMS?** I do not like that when transfering calls it doesn't work, sometimes it won't let me answer, sometimes it won't let you write texts, etc. It ahs a lot of glitches. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Having a phone number for the team and a personal phone number each ### 14. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa B. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Kixie PowerCall & SMS?** Makes Dialing extremely fast compared to manually dialing. I was able to multi task while the dialer did the work. **What do you dislike about Kixie PowerCall & SMS?** I was not able to double and triple dial with the same number that would be a nice feature to have. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Was able to get through large call lists and multitask. connected with leads quickly and was able to book more appointments than manually dialing ### 15. Innovative Local Dialer with Reliable, Non-Spam Numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Kixie PowerCall & SMS?** I loved the ability to use the local dialer as it was very helpful to get ahold of people that needed. Its different than any other dialer ive come across were it will change up the number you dial from every time. They have a data base they pull all their numbers from that have all been tested as non spam and rotate through them all. **What do you dislike about Kixie PowerCall & SMS?** only thing i dislike is their api and ability to connect to salesforce stinks and makes it unuseable for my company after switching from hubspot **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** getting ahold of people in area codes i dont live in to help facilitate sales and outbound calling ### 16. Awesome support and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan V. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Kixie PowerCall & SMS?** I really appreciate how simple it was to set up and use Kixie. When I encountered a problem with my microphone, I received a solution promptly. **What do you dislike about Kixie PowerCall & SMS?** I have no complaints so far. Everything has been working great. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Being able to connect quickly and efficiently with potential clients. ### 17. Super helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin K. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie makes calling so simple. I love the click to call feature. It makes dialing efficient and effortless. Support is great too! Elliot helped me out with something I thought was difficult **What do you dislike about Kixie PowerCall & SMS?** The app/extension is a little outdated looking but that doesn’t really matter **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Making calling faster and more efficient ### 18. Great Outreach Capabilities, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Joseph p. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Kixie PowerCall & SMS?** You can reach a large number of prospects through both phone calls and text messages. **What do you dislike about Kixie PowerCall & SMS?** I haven't encountered any drawbacks when using their texting and powercall features. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I found it very easy to send text messages to my clients. ### 19. Effective & Easy to Use, Great Service from Avielle! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Kixie PowerCall & SMS?** From the initial demo to onboarding to customer service, Kixie really nailed it here. My agency hired several new BDRs so we needed to implement a dialer system that easily integrated with Hubspot. Set up was super quick and easy, onboarding covered everything in detail without complicating anything. Our team uses it daily and it does everything we need it to do from dialing with local presence, SMS features with templates, voicemail drops, and everything updates in Hubspot automatically! I needed help setting up this cool feature called the live leaderboard where you can see in real-time the top performing reps, Avielle was the one who assisted me and helped resolve everything very quickly. She was really kind as well and that's something I really appreciate. To the management team; having great customer support reps like Avielle makes a world of a difference for users like myself. Also, gotta give credit where credit is due; John B. was a great Account Executive as well. My demo with him was smooth, he answered all of my questions, and definitely made the decision making process worthwhile. **What do you dislike about Kixie PowerCall & SMS?** If I'm being nit-picky, still nothing! Kixie has been great so far and I have no complaints. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Local presence feature allows prospects to see a local number without "spam likely" showing up, the integration with Hubspot eliminates any need for double entry, the SMS feature allows our reps to drop text messages with a couple clicks (templates are huge help) keeping communication in one place, and the ability to track each rep's performance based on various metrics such as number of dials, connections, avg. call duration, etc. these are all a huge deal when you're trying to optimize your team's performance. ### 20. Great experience using Kixie **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Licensed benefit advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kixie PowerCall & SMS?** Having a dependable system that using as few clicks as possible helps shorten our day. **What do you dislike about Kixie PowerCall & SMS?** Not sure at this time, do not use sms enough to complain, it may just be me. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** As I have to dial a couple hundred times a day, having Dixie is a charm. ### 21. True test of a company is when things go wrong and HOW they resolve the issue! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | Field Underwriter/ Independent Broker specializing in Indexed Universal Life programs, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Kixie PowerCall & SMS?** I have been using Kixie for my financial services business to help me contact the over 8,000 leads that I want to reach out to. Not only does Kixie allow me to categorize these leads and dial 4 to 10 numbers at a time which saves me an incredible amount of time in doing so, it also gives me SMS and email ability as well. HOWEVER- I recently got a new computer and I was having issues with the system glitching on me. The support staff kept reaching out and actually scheduled 2 Zoom calls to work on my issue. The issue was resolved and Kixie support staff member Audrey was knowledgable, patient and kind. **What do you dislike about Kixie PowerCall & SMS?** When you get a new set of headphones, you sometimes need to set the new device as default. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Wasting time manually dialing one number at a time! This program saves me HOURS of time DAILY! ### 22. efficient and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Chief revenue officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Kixie PowerCall & SMS?** Collin quickly provided clarity and validation to my pipeline, he was also very helpful. As a CRO redundancy is everything, Collin was very patient while I traced the lines over and over again. **What do you dislike about Kixie PowerCall & SMS?** the software is relatively new however the concept is bullet proof **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The did rotation allows me to always have a higher connection when doing outbounds. The click to call feature and seamless integration makes outbound easy ### 23. Easy to use. More than adequate metrics, quick response time to issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Kixie PowerCall & SMS?** The web based platform allows for easy access anywhere. The SMS templates and ease and transition to pasting pics on the SMS is very efficient. **What do you dislike about Kixie PowerCall & SMS?** there are some outages, but normally are quickly resolved. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The quickly gave me instructions on how to enable reception of SMS texts. ### 24. Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Kixie PowerCall & SMS?** What I like best about Kixie PowerCall & SMS is how easy it makes communication. The click-to-call and SMS features save a lot of time, and the automatic logging into the CRM keeps everything organized without extra work. It’s reliable, user-friendly, and helps our team stay efficient. **What do you dislike about Kixie PowerCall & SMS?** What I dislike is that sometimes the system can have small syncing delays with the CRM, and the interface could be a bit more intuitive. Nothing major, but there’s room for improvement. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Without automation, a lot of manual effort like dialing, leaving voicemails, managing SMS follow-ups eats into reps’ time. Kixie has a multi-line PowerDialer, voicemail drops, SMS templates, and automated sequences to reduce that overhead. ### 25. Added SMS capabilities to our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Kixie PowerCall & SMS?** We have been able to communicate with more customers with SMS. Many of our customers do not want to communicate via emails or calls, they want texts. Kixie has allowed us to satisfy our customer requests. **What do you dislike about Kixie PowerCall & SMS?** The only downside I've found so far is that Kixie does not incorporate the Jabra headset features. I cannot answer calls on my Jabra, I need to click on accept in PowerCall. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** calling and texting in one app ### 26. Best Autodialer on the markets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Kixie PowerCall & SMS?** Powercalls, and the connection boost ... super easy to use and you can customize it how you like to filter outcomes **What do you dislike about Kixie PowerCall & SMS?** The SMS messaging is something i want to do but im confused at how to do all the complaince to start it. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** if im away from my computer and i lock my compture, if i try to call back it i have to close the app. i dont know why but i can't hear the ring everytime that happens. ### 27. Receiving assistance from the Kixie Tech Expert-Collin Ehret **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Kixie PowerCall & SMS?** Being able to make quick calls and connect with the customer at a high level. The sound is great, and the system logs all of my activity. It integrates easily with our daily metrics, and I use it six days per week. Also, the Customer Support has been superb. **What do you dislike about Kixie PowerCall & SMS?** Cannot think of any at the moment- the sysytem has been consistent all year. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie saves me a tremendous amount of time. All actions are logged and it allows me to see via the reports- all of my daily, weekly and monthly metrics. ### 28. THE BEST CALL DIALER FOR THE BUSINESS **Rating:** 5.0/5.0 stars **Reviewed by:** JOEL K. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Kixie PowerCall & SMS?** This application is like a swiss army knife of call dialers for the business. The sms and powercall systems take my workflow to the next level. The UI is like looking at my cellphone, very intuitive. Also, the helpdesk at Kixie work quickly with our request. The speed and effiecency in getting a solution to a problem are address and resolved. Also, the constant clear communication takes alot of stress off getting a resolution. Its easy to integrate into our CRM. Implementation into the systems was a cake walk. **What do you dislike about Kixie PowerCall & SMS?** I honestly cannot point to anything specific that the Kixie PowerCall & SMS does wrong. Like all technologies there are some kinks but the self corrects after 30 seconds. Im truely impressed. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie has made communication with our clients has become alot easier. ### 29. Can dial through 1000 clients within 4 hours. **Rating:** 4.5/5.0 stars **Reviewed by:** Maria Snider G. | Insurance Broker/Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Kixie PowerCall & SMS?** Dialing 4 numbers at a time and one answering at all times. **What do you dislike about Kixie PowerCall & SMS?** Needs a better VM drop system that drops the whole message versus cutting it off. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is constantly getting clients on the phone and talking. ### 30. I have experienced great use with Kixie as well as a great customer support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Kixie PowerCall & SMS?** The ability to integrate directly into my CRM **What do you dislike about Kixie PowerCall & SMS?** Calls coming up as spam, but customer support and I are coming up with game plans to mitigate. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We actually do not use Kixie sms, as our CRM has a texting use case. ### 31. One of the best dialers in the market!! **Rating:** 5.0/5.0 stars **Reviewed by:** Catalina L. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Kixie PowerCall & SMS?** Honestly I have used kixie in two different companies and get exceptional support each time. The customer support is always attentive, I have worked with Shea, Elliot, & Audrey. Each of them has been supportive for any request we may need. Also, since they are always updating their platform, I feel like any feature that may be missing, they take it into consideration and do their best to get it up in the following update. The app on the computer is super easy to use and the integration with our CRM (hubspot) is very seamless. & once more, the support team helps us a lot with any automations we need to help faciliate our integrations. Huge help from Slav that helped us out with the automations. & also thanks to Peter (current company) & Edward (previous company) for helping with the initial onboarding. **What do you dislike about Kixie PowerCall & SMS?** the only downfall is the phone app is still in the beginning stages, so its a bit basic. Mainly used for when you're away from the computer to pick up calls or quick sms responses. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We enjoy the seamless integration with our CRM (hubspot) and allowing for automations through the crm too. ### 32. Kixie fixes issues quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin B. | Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie is typically reliable. Things are easy to search out in Kixie. **What do you dislike about Kixie PowerCall & SMS?** Sometimes It doess freeze on me. A quick restart fixes that. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is allowing me to make my work phone calls and text my customers. ### 33. Great!! **Rating:** 5.0/5.0 stars **Reviewed by:** Charity W. | Sales rep, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie has decent connection, text messages, and pretty easy to access and use. Customer support is also great and respond very quickly with any issues that may come about. **What do you dislike about Kixie PowerCall & SMS?** Sometimes the connectivity is a bit off, but honestly this is mainly just a technology issue vs Kixie itself **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is helping outreach to clients faster ### 34. Best Dialer On The Market Period **Rating:** 5.0/5.0 stars **Reviewed by:** Hunter V. | Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Kixie PowerCall & SMS?** It is extremely easy to use and their customer support is very good and you can get help within minutes. I use it everyday to power my business and it has so many features that just make my life easier and make it so I can sell more clients and buy back my time. **What do you dislike about Kixie PowerCall & SMS?** There isn't really anything to not like, I don't like how much I pay for it but in order to get a premium product it requires a premium payment. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is just allowing me to have more freetime because it does the dialing for me. ### 35. Extremely dedicated customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel S. | Bilingual Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Kixie PowerCall & SMS?** The power dialer, the connector, are all very helpful and it allows us to reach more people. **What do you dislike about Kixie PowerCall & SMS?** As a manager for my team, its not so easy to overview the text messages and people calling - it would be easier to see in case someone calls of to be able to see their incoming calls too **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** it makes it easy for us to reach people - higher engagement and connect rate ### 36. Nothing short of amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Jared B. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Kixie PowerCall & SMS?** Being able to import a massive list of leads in and call multiple with a local number increases my productivity significantly **What do you dislike about Kixie PowerCall & SMS?** As of right I have nothing bad to say about anything. If there is any issue their support team responds so quickly **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Every now and then their might be a glitch but their support team is able to fix it quickly ### 37. Gamechanging software **Rating:** 5.0/5.0 stars **Reviewed by:** Emily T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Kixie PowerCall & SMS?** "Kixie has been a game-changer for our sales team! The platform is incredibly user-friendly and seamlessly integrates with our CRM, making it easier to track calls and follow-ups. The call quality is crystal clear, and the features like call recording and automated texting have significantly boosted our efficiency. We’ve seen an immediate improvement in both productivity and client communication. Highly recommend!" **What do you dislike about Kixie PowerCall & SMS?** Nothing to report everything had ease to use **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** cold calling ### 38. Nothing bad to say about Kixie, really! **Rating:** 5.0/5.0 stars **Reviewed by:** Katy D. | Client Services Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Kixie PowerCall & SMS?** Ease of the program. There's nothing confusing in the dialer. **What do you dislike about Kixie PowerCall & SMS?** Would love if you could figure out a way to group text. That's about it! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Texting clients, and then having the texts show up in our Capsule program that we use. Always helpful when we need to look back at old files & interactions. ### 39. Powerful Call Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie has been great for us, especially with HubSpot. Setup was straightforward, and calls and texts pop right into our timelines without any extra work. Big shout to Shea doing onboarding and Brendan from support: they were quick to jump in when we had questions and ensured everything ran smoothly. Five stars all around! **What do you dislike about Kixie PowerCall & SMS?** To be honest, there is not much. Maybe the knowledge documents need to be organized better, but other than that, it was a great experience. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We needed an IVR solution, and it met our requirements perfectly. ### 40. Kixie is a great tool and is easy to learn! **Rating:** 5.0/5.0 stars **Reviewed by:** Dave C. | Accounts Receivable, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Kixie PowerCall & SMS?** Kixie is amazing, because like myself, I am not too much of a techy person, but I find it easy to learn because the interface is not too complex. It makes my job efficient and quick. **What do you dislike about Kixie PowerCall & SMS?** So far there isn't any downside that I've experienced! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** My job in account receivables is very stressful especially when chasing clients with overdue accounts. Kixie makes it easy for me! ### 41. Great Kixie Support Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Kixie PowerCall & SMS?** Customer support speed/ quick turnaround. The ability to send SMS messages to prospective customers in an automated fashion. The ability to integrate with automated workflow platforms like Zapier or roll your own solution using Kixie APIs. **What do you dislike about Kixie PowerCall & SMS?** Nothing comes to mind. The platform seems very well designed and robust. It would be nice to (in addition to SMS) be able to send MMS messages. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The ability to send large volume SMS messages to multiple prospective customers. ### 42. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley M. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Kixie PowerCall & SMS?** The ability to be able to connect to my clients allows me to help more and more people which Kixie does really well! **What do you dislike about Kixie PowerCall & SMS?** The only issue we are running into is the wifi vs ethernet as we sometimes do not have great signal on our wifi. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Reaching our customers and this allows us to help more people. ### 43. Cloud Telephony - Expensive but Effective **Rating:** 4.0/5.0 stars **Reviewed by:** ajaykumarreddy k. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Kixie PowerCall & SMS?** Initially, we have good connectivity rate **What do you dislike about Kixie PowerCall & SMS?** Connection Boost is not upto mark, lost of numbers spam **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Honestly, it is same as aother providers but at an expensive way. Getting similar options at much cheaper cost. ### 44. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sara H. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie PowerCall & SMS has been a game-changer for our sales team. The auto-dialer and voicemail drop features have saved us so much time, and the seamless integration with our CRM keeps everything organized. I especially love the SMS automation—it makes follow-ups quick and effective. The platform is easy to use, and the call quality is always reliable. Highly recommend it to any team looking to boost productivity and streamline their communication! **What do you dislike about Kixie PowerCall & SMS?** Some of the advanced features have a bit of a learning curve, and it would be nice if there were more options for customization, especially with reporting. We've also experienced occasional connectivity issues, though their support team is quick to help. Overall, it’s a solid tool. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS has been a fantastic tool for our team. We did run into an issue with a call getting stuck in the queue, but their support team was incredibly responsive and resolved it quickly. It’s reassuring to know they’re there to help when needed. Beyond that, the platform’s features, like auto-dialing and CRM integration, have significantly streamlined our workflow. Highly recommend it for any team looking to improve efficiency and communication! ### 45. Kixie+Brendan Kim = Legends **Rating:** 5.0/5.0 stars **Reviewed by:** richy c. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Kixie PowerCall & SMS?** The power-dialer by far has assisted us in scaling our outreach and our team cannot see us moving anywhere else. On top of the amazing platform support is an email away and do not get me started on how quick they reach out. **What do you dislike about Kixie PowerCall & SMS?** To be quite honest there are some times where calls don't fully register but the amount is minuscule. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** No major problems. Call tracking may need a slight tweak for calls that disconnect quickly or are out of service. ### 46. Good but.... **Rating:** 4.5/5.0 stars **Reviewed by:** Jazmig K. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Kixie PowerCall & SMS?** I like the it calls multiple people at the same time and it is one of the most efficient softwares out there that I have seen. **What do you dislike about Kixie PowerCall & SMS?** Shows up as scam likely sometimes, so you need to be careful about calling from a single number many times **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The ability to power call instead of doing one call ### 47. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Kixie PowerCall & SMS?** The support from Collin was great. Not only was he helpful he was encouraging as well. I like that kixie just dials the numbers for you and the voicemail drops **What do you dislike about Kixie PowerCall & SMS?** I am still learning so for me that curve is big but again the support has helped me with that **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Time ### 48. Solid Sales Tool with Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie PowerCall is a solid tool. It integrates well with our CRM and offers features like local presence dialing and ringless voicemails that have been helpful. Call quality is generally good, and the analytics dashboard provides useful data. Support has been responsive when needed. Overall, a worthwhile investment. **What do you dislike about Kixie PowerCall & SMS?** Occasional Technical Issues, usually fixed with reset. The interface does not work well on small screens. You have to put it on a large monitor to use all the features effectively. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** manual dialing is eliminated greatly improving efficiency ### 49. Kixie Delivers Big Wins for Sales and Coaching Teams Alike **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Kixie PowerCall & SMS?** What we love most is the efficiency Kixie brings to our day-to-day. Features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality have streamlined our workflows and significantly boosted our team’s productivity and connect rates. We’ve seen a measurable increase in meaningful conversations and conversions. **What do you dislike about Kixie PowerCall & SMS?** None that have slowed us down—every minor issue has been quickly resolved by the support team. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Contact rates and dialing through leads ### 50. Kixie is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia R. | Appointment Setter, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Kixie PowerCall & SMS?** How efficient and user friendly it is. It has a lot of easy to use features and is easy to integrate **What do you dislike about Kixie PowerCall & SMS?** How it sometimes requires a customer support to fix simple issues. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is saving me time for manually dialing outbound calls which increases my productivity by 200% ## Kixie PowerCall & SMS Discussions - [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) - 1 comment, 1 upvote - [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) - 1 comment, 1 upvote - [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) - 1 comment, 1 upvote - [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) - 1 comment, 1 upvote - [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) - 1 comment - [View Kixie PowerCall & SMS pricing details and edition comparison](https://www.g2.com/products/kixie-powercall-sms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A08%3A37+-0500&secure%5Bsession_id%5D=a0a44b51-6896-40c4-949a-a0cb3ec99b83&secure%5Btoken%5D=659844eee08490899b775043c63c77d9b09207c03ce1f6754f3b23ea4f9f0afb&format=llm_user) ## Kixie PowerCall & SMS Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) - [Close](https://www.g2.com/products/close/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Tray.ai](https://www.g2.com/products/tray-ai/reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - [WiseTrack](https://www.g2.com/products/wisetrack-wisetrack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Kixie PowerCall & SMS Features **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation **Basic Communication** - Phone Calls - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Incentives** - Badges - Triggers - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - API Integration **Generative AI** - AI Text Summarization **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Kixie PowerCall & SMS Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,352 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,545 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) - 4.1/5.0 (812 reviews)