---
title: isolved Reviews
meta_title: 'isolved Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1316 reviews by the users' company size, role or industry
  to find out how isolved works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 1316
  scale: '5'
date_modified: '2026-07-14'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# isolved Reviews
**Vendor:** isolved HCM  
**Category:** [HCM Software](https://www.g2.com/categories/hcm-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 1,316
## About isolved
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved&#39;s software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.



## isolved Pros & Cons
**What users like:**

- Users value the **excellent support** from Isolved, which offers quick solutions and ease of use. (156 reviews)
- Users praise Isolved for its **exceptional customer support** , noting the team&#39;s responsiveness and helpfulness with inquiries. (145 reviews)
- Users highlight the **ease of use** of isolved, praising its user-friendly platform and supportive customer service. (139 reviews)
- Users commend iSolved for its **quick response time** , enhancing user satisfaction and support for HR operations. (126 reviews)
- Users value the **comprehensive features** of iSolved, which streamline HR operations and enhance user satisfaction on a unified platform. (98 reviews)
- Users appreciate the **efficient payroll management** of iSolved, enjoying quick access to comprehensive reports and support. (70 reviews)
- Features (61 reviews)
- Efficiency (56 reviews)
- Users value the **intuitive and efficient payroll application** of iSolved, ensuring precise management of employee payments. (56 reviews)
- Time-saving (56 reviews)

**What users dislike:**

- Users experience **poor customer support** , noting inefficiencies and inadequate responses, which complicate their overall experience with isolved. (70 reviews)
- Users find Isolved **not user-friendly** due to unexpected changes and a lack of intuitive design for admins and mobile. (62 reviews)
- Users find the **interface not intuitive** , often discovering screen changes unexpectedly and needing help to access features. (58 reviews)
- Users note the **limited features** of isolved, expressing a desire for enhanced functionality and usability improvements. (56 reviews)
- Users express frustration with **missing features** in isolved, hindering navigation and accessibility across multiple platforms. (47 reviews)
- Users find **limited customization** frustrating, particularly in report generation and outdated interface, making tasks cumbersome. (41 reviews)
- Navigation Difficulty (41 reviews)
- Difficulty (40 reviews)
- Complexity (38 reviews)
- Users express frustration with the **steep learning curve** due to insufficient training and frequent issues during implementation. (38 reviews)

## isolved Reviews
  ### 1. Easy to Use Platform with Great Learning Tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cora T. | Payroll Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about isolved?**

The platform is easy to use and also has great learning tools.

**What do you dislike about isolved?**

Nothing I have come across makes me not like isolved.

**What problems is isolved solving and how is that benefiting you?**

I work as a Payroll Specialist for a company that uses isolved. I find that isolved helps me to be better at my job by being more efficient.

  ### 2. Constant Issues and Frustrating Setup

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about isolved?**

isolved has been used by our company for over 20 years.

**What do you dislike about isolved?**

We constantly have issues with the app. People can't log on, the app stalls, they don't get service so can't clock in.. it's endless, employees are in my office weekly to complain about the app... And when I process payroll inevitably there is ALWAYS an issue. This week bereavement leave disappeared so an employee was unable to submit. And one employee did not have his employer match for retirement go through. Issue after issue.. The initial setup was terrible and support tries to correct every week but we dont know what will go wrong the next week. Its always something new

**What problems is isolved solving and how is that benefiting you?**

I use isolved for payroll and time tracking. It pays our employees and tracks our time.

**Official Response from Natalie Nowak:**

> We appreciate your feedback and are glad to hear that you find our support quick and helpful. We understand your concerns about the improvements you mentioned, and we will take them into consideration for future updates.

  ### 3. Very Helpful Support Whenever We Have Questions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about isolved?**

They are very helpful with any questions that I have. They are always willing to help out. The integration with Employee navigator was pretty easy.

**What do you dislike about isolved?**

Sometimes it takes multiple calls/emails to get something changed the correct way. Integration when it came to when benefit deductions would start for 1/1 was terrible! Sometimes the timeclock won't work, employees will try multiple times and we'll need to unplug and plug it back in.

**What problems is isolved solving and how is that benefiting you?**

They've helped with lots of problems. This year they will help us renew our handbook so I am excited for that.

**Official Response from Natalie Nowak:**

> We appreciate your positive feedback about our helpful support and the ease of integration with Employee Navigator. We apologize for any challenges you faced with making changes and with the benefit deductions integration. We will strive to improve these areas to better assist you in the future.

  ### 4. User-Friendly Payroll Solution with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole S.

**Reviewed Date:** November 20, 2025

**What do you like best about isolved?**

I find isolved incredibly user-friendly, especially with its intuitive search bar that simplifies finding needed information efficiently across payroll, employees, and benefits. I use the search function multiple times daily, which highlights its necessity in navigating isolved. The platform keeps everything organized in one place, making it easy to manage and modify data as needed. I also appreciate the reporting options available, which enhance my ability to access and utilize vital information quickly. Additionally, I am impressed with how easy it was to learn isolved's system, even when taking over from someone else; the tools available for learning are comprehensive and supportive, facilitating a smooth transition. isolved's customer service and hands-on approach are exemplary, ensuring mistakes in payroll, benefits, and onboarding can be rectified seamlessly and promptly, making my experience stress-free and efficient. This high level of support alone makes isolved an easy recommendation. Overall, isolved provides a seamless and supportive experience that significantly aids in managing my HR tasks effectively.

**What do you dislike about isolved?**

I find the PTO feature difficult for employees to understand.

**What problems is isolved solving and how is that benefiting you?**

I use isolved to manage payroll and hiring efficiently, keeping everything centralized and easy to update. Its user-friendly interface, search bar, and reporting options streamline operations, while its excellent customer service ensures smooth problem resolution in payroll, benefits, and onboarding.

**Official Response from Natalie Nowak:**

> We're thrilled to hear that you find isolved user-friendly and efficient, especially with the intuitive search bar and reporting options. We're committed to providing stellar customer service and support to make managing HR tasks stress-free. We appreciate your feedback about the PTO feature and will work to improve its clarity for employees.

  ### 5. Simplified Payroll, Outstanding Implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa W.

**Reviewed Date:** November 20, 2025

**What do you like best about isolved?**

I appreciate that isolved supports a wide range of features, including HR, payroll, and applicant tracking, which makes it a comprehensive tool for managing various business needs. The software significantly simplifies the payroll process, reducing what used to take days into a task that can be completed in just a few hours, which is a massive time saver. I find the search bar extremely valuable, especially when needing to quickly locate specific information with keywords, which enhances the overall ease of use. Additionally, the integration with OnShift adds flexibility and functionality to our system. I also want to commend the amazing implementation team that made the initial setup of isolved very easy and seamless. Lastly, everything operates smoothly, according to my experience, reflecting a high-performance product.

**What do you dislike about isolved?**

Nothing I would say I dislike, however the transition from the implementation team to the support team could use some improvement. We felt a little lost at first without having a specific person to contact. Maybe implementation could set up an initial meeting with our specialist.

**What problems is isolved solving and how is that benefiting you?**

I use isolved to simplify payroll, reducing days of work to just a few hours, and its search feature helps me find information quickly.

**Official Response from Natalie Nowak:**

> We are thrilled to hear that isolved has been able to simplify your payroll process and save you time. Our goal is to provide comprehensive tools to meet various business needs, and we are glad to hear that you find the search bar and integration with OnShift valuable. We appreciate your feedback about the transition from the implementation team to the support team, and we will work on improving the process to ensure a seamless experience for our customers.

  ### 6. Useful Payroll Features, But Service Access Frustrations

**Rating:** 2.5/5.0 stars

**Reviewed by:** Mimi A.

**Reviewed Date:** November 18, 2025

**What do you like best about isolved?**

I really appreciate the verification of time cards feature provided by isolved, as it helps streamline the process from employee to supervisor. Moreover, I am impressed with the ability to implement reimbursements directly in the time grid while doing payroll. This makes handling payroll far more efficient by integrating different functions seamlessly. Additionally, I find the tracking of certification expirations for staff to be a valuable tool, despite wanting a more consolidated approach for uploading certifications along with tracking their expiration dates. These features contribute significantly to maintaining accuracy and efficiency in managing employee information.

**What do you dislike about isolved?**

I find it frustrating to have tabs for services in isolved that we do not use or pay for, such as the WTC in my support hub tab that does nothing. It's confusing and unnecessary to have these visible when they require additional fees. Additionally, there are services included in our package that are not enabled by default, requiring us to call support to activate them, which is inconvenient and frustrating.

**What problems is isolved solving and how is that benefiting you?**

I use isolved for payroll, employee management, and ATS, solving time card reporting and easing new hires. It verifies time cards efficiently, manages reimbursements during payroll, and tracks certification expirations.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find the verification of time cards and reimbursement features helpful in streamlining your payroll process. We understand your frustration with the unnecessary tabs and services that are not enabled by default. We'll take your feedback into consideration for future improvements.

  ### 7. Stable Platform with Exceptional Support, Minor Adjustment Needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** trisha g.

**Reviewed Date:** November 18, 2025

**What do you like best about isolved?**

I appreciate how isolved integrates various HR functions such as timekeeping, payroll, benefit enrollment and administration, and onboarding into a single platform, which significantly saves time and effort. The stability and security of the platform ensure minimal downtime, and when outages occur, they are managed swiftly and communicated effectively, helping to alleviate potential stress. I find the customer support exceptional, as issues are resolved promptly, and the knowledgeable support team helps to maintain a stress-free experience. The online iSolved University is an excellent resource, providing continuous learning opportunities that enhance my understanding and effective use of the platform.

**What do you dislike about isolved?**

There seems to have been a transition in how trouble tickets were routed and responded to in the last six months. During this time, I had to follow up on trouble ticket communications, which I never had to do before. It might have been growing pains from getting into a new rhythm. While I haven't needed to submit a trouble ticket in the last two months and believe the issue has been resolved, this experience was a downside.

**What problems is isolved solving and how is that benefiting you?**

I find isolved consolidates HR tasks like timekeeping and payroll, saving us time and effort. It offers excellent customer support, reducing stress, while providing a stable platform with quick issue handling and clear communication about outages.

**Official Response from Natalie Nowak:**

> We are thrilled to hear that you are enjoying the integration of various HR functions and the stability of our platform. We apologize for any inconvenience caused by the transition in our trouble ticket system and appreciate your feedback. We are constantly working to improve our processes and ensure a seamless experience for our customers.

  ### 8. Versatile Platform with Room for Improvement in Support

**Rating:** 1.5/5.0 stars

**Reviewed by:** Clarice T. | Senior Director, People, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about isolved?**

I really like that iSolved provides everything under one platform, which greatly enhances our user experience. This integration is valuable because it not only improves internal HR processes but also benefits our employees by offering a cohesive platform that supports various functions such as payroll, performance management, learning development, and even acts as an ATS for our recruitment team. The consolidated platform simplifies processes and ensures that all personnel-related activities are managed within a single, integrated system. This has not only streamlined our HR operations but has also improved overall efficiency and employee satisfaction.

**What do you dislike about isolved?**

I find several aspects of isolved challenging. The customer service and triage system seem inefficient, as they don't respond to inquiries and questions as well as I would hope. Additionally, there are issues with PTO approvals and accruals that I feel need improvement. The onboarding experience, especially from a contractor's perspective, could greatly benefit from enhancements. These issues have necessitated ongoing work with an optimization team weekly to address various kinks and the problems faced. Moreover, the integration capabilities are lacking, as I've had to use an additional tool that unfortunately does not integrate with isolved. The initial setup process also posed challenges, as it felt somewhat archaic and cumbersome in terms of uploading information. There was also a significant amount of information that couldn't be transferred when joining isolved, adding to the complexity.

**What problems is isolved solving and how is that benefiting you?**

iSolved centralizes workforce management, allowing me to process payroll, manage PTO and learning, and handle performance management, providing a seamless user experience for HR and employees.

**Official Response from Natalie Nowak:**

> Thank you for sharing your positive experience with isolved's integrated platform. We understand your concerns about customer service, PTO approvals, and integration capabilities, and we are committed to enhancing these areas to better meet your needs.

  ### 9. Highly Customizable but Needs Better Navigation/ User Friendly Experience on Share&Perform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney B.

**Reviewed Date:** November 17, 2025

**What do you like best about isolved?**

I like that isolved is very customizable, which allows me to tailor the platform to fit our needs in almost any situation. The software simplifies tracking everyone's time cards, making this task much easier and more efficient. Additionally, the carrier feed is incredibly helpful as it saves time and reduces repetitive tasks. I appreciate how isolved can be integrated with other tools like Sage Intacct and linked to our 401k program, enhancing our workflow and overall productivity.

**What do you dislike about isolved?**

I find navigating the isolved platform challenging due to the overwhelming number of options, making it hard to locate specific reports, especially those with similar names. Additionally, the Share and Perform feature is tedious to use when assigning points, as I cannot assign a single award to multiple people at once or search for an award, which I believe could be improved.

**What problems is isolved solving and how is that benefiting you?**

I find isolved simplifies tracking everyone's time cards and integrates seamlessly with carrier feeds, saving time and reducing repetitive tasks.

**Official Response from Natalie Nowak:**

> Thank you for sharing your positive experience with the customization and integration capabilities of isolved. We understand your concerns about the navigation and user experience, and we will work on enhancing the platform's usability to better meet your needs.

  ### 10. Streamlines Certification Tracking for Non-Profits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heather K.

**Reviewed Date:** November 17, 2025

**What do you like best about isolved?**

I really appreciate how isolved handles certification tracking, which is extremely beneficial for our non-profit organization that manages hundreds of contracts with diverse compliance requirements. The ability to input certification expiration dates and receive automated reminders at specified intervals is incredibly helpful, ensuring we stay up-to-date with compliance easily. This feature significantly reduces the manual workload and the risk of missing critical compliance deadlines, making our processes more efficient and reliable. I would rate isolved highly for this capability, which is indispensable for us.

**What do you dislike about isolved?**

{"I find it inconvenient to view report data only after downloading it, which is cumbersome and time-consuming. While it's noted that an enhancement is coming in this regard, the current process could be streamlined for better user experience.","I would appreciate if isolved allowed me to hard code columns under Employee Admin Tools > Employee Analytics, which would save time and effort in setting up reports to my specifications each time."}

**What problems is isolved solving and how is that benefiting you?**

I use isolved to automate payroll processes and track certification expiry, which ensures compliance with our contract requirements and reduces manual effort.

**Official Response from Natalie Nowak:**

> Thank you for your feedback regarding the inconvenience of viewing report data only after downloading it. We're continuously working to enhance the user experience, and we'll take your input into consideration as we strive to improve our platform.

  ### 11. Responsive Support, Reliable Payroll Management with iSolved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lyn  K.

**Reviewed Date:** November 17, 2025

**What do you like best about isolved?**

I truly appreciate the customer service provided by isolved. Whenever I have questions or need assistance, my account manager, Janice, is incredibly responsive. She usually gets back to me within the same day, often within just an hour or two. Her promptness provides immense relief and continuity in my workflow. Additionally, her support is not just limited to answering questions; she provides detailed instructions on processes and is proactive in setting up phone calls to ensure I fully understand through a demo if needed. This level of service enhances my experience with isolved significantly and underscores the company's commitment to customer care.

**What do you dislike about isolved?**

I sometimes struggle with the payroll aspect of isolved. I have to watch it closely and audit it because some of the coding was initially incorrect. While these issues are typically resolved in a timely manner, it can still be challenging.

**What problems is isolved solving and how is that benefiting you?**

I use isolved for payroll services and HR modules, which aids in seamless onboarding. This helps streamline payroll tasks despite needing close auditing at times.

**Official Response from Natalie Nowak:**

> We're thrilled to hear that you appreciate the responsive customer service provided by Janice. We strive to provide timely and proactive support to enhance your experience with iSolved.

  ### 12. All-in-One, Intuitive, and Easy to Learn

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about isolved?**

Everything in one software and very intuitive / easy to learn

**What do you dislike about isolved?**

The issues with AEE/Self-Service that seem to occur often

**What problems is isolved solving and how is that benefiting you?**

They are adding more to AEE which has been helpful so EE's don't need to switch between ESS and AEE as often.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find isolved intuitive and easy to learn. We apologize for any issues you've experienced with AEE/Self-Service and are working to improve this for a better user experience.

  ### 13. Easy System to Utilize

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about isolved?**

It’s easy to navigate and quick to learn, making the system practical for everyday use.

**What do you dislike about isolved?**

Some functions and features occasionally glitch or “break,” which can be frustrating.

**What problems is isolved solving and how is that benefiting you?**

iSolved makes it easier for me to understand and manage payroll, benefits, onboarding, and other related tasks.

  ### 14. Easy for team, Great features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karin S. | Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about isolved?**

The deals you get with Isolved are genuinely pretty decent.

**What do you dislike about isolved?**

Some of the items on there are a bit overpriced.

**What problems is isolved solving and how is that benefiting you?**

It made things easier by helping me understand my benefits.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find our deals to be decent and that isolved has made it easier for you to understand your benefits. We appreciate your feedback about the pricing, and we'll take it into consideration for future improvements.

  ### 15. User-Friendly and Packed with Helpful Answers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie Z. | Human Resources Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about isolved?**

User friendly. University has lots of answers

**What do you dislike about isolved?**

Can't think of anything I dislike about isolved

**What problems is isolved solving and how is that benefiting you?**

We have different types of employees with different needs which isolved has helped with

**Official Response from Natalie Nowak:**

> We're thrilled to hear that you find isolved user-friendly and packed with helpful answers! Our goal is to provide a seamless and efficient experience for all users.

  ### 16. Effective Compliance Tracking, Needs Payroll Optimization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Felicia C.

**Reviewed Date:** November 14, 2025

**What do you like best about isolved?**

I appreciate isolved for its robust compliance tracking feature. This functionality is essential in helping our company keep up with important documents, ensuring we remain compliant with various laws and regulations. This gives us peace of mind and confidence that we are always adhering to regulatory standards. I also value the diverse solutions isolved offers, including Payroll, Recruiting, Onboarding, and HRIS, which collectively streamline our HR operations.

**What do you dislike about isolved?**

I am frustrated with the managed payroll in isolved. We have had multiple off-cycle payroll runs due to errors and overpayments to staff, which disrupts operations and can lead to financial inaccuracies. This aspect of the service could definitely be improved to enhance the overall efficiency and reliability of the platform.

**What problems is isolved solving and how is that benefiting you?**

I use isolved for compliance tracking, ensuring our company stays aligned with regulations, and managing payroll efficiently, although we face issues with off-cycle runs due to errors.

  ### 17. Streamlined Payroll and HR with Room for Reporting Enhancement

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANGELA B. | Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about isolved?**

I like that isolved is an all-in-one platform that brings payroll, HR, and timekeeping together in one system. This integration makes reporting and compliance more efficient. I also appreciate the improvement in timekeeping and reduction in manual processing and errors. The system provided employee self-service access to pay and tax information, which was very helpful. Lastly, the initial setup was simple for everyone.

**What do you dislike about isolved?**

I found the reporting customization to be limited. Exporting custom reports could be improved by offering more formats, fewer restrictions, and a more streamlined export process.

**What problems is isolved solving and how is that benefiting you?**

I used isolved for timekeeping, which reduced manual processing and errors, improved reporting and compliance, and provided employee self-service access to pay and tax info.

**Official Response from Natalie Nowak:**

> We're glad to hear that you are enjoying the all-in-one platform and the improvements in timekeeping and reduction in manual processing and errors. We appreciate your feedback on the reporting customization and exporting custom reports. We are constantly working to enhance our system and will take your suggestions into consideration for future improvements.

  ### 18. Easy Punch Adjustments, but Vacation Tracking Isn’t User-Friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Nikki B. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about isolved?**

I liked how easy it was to adjust a employees punch in or out.

**What do you dislike about isolved?**

Not user friendly for vacation tracking.

**What problems is isolved solving and how is that benefiting you?**

Being able to have employees punch in remotely.

  ### 19. A Reliable All-in-One HR Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Howard Johnson K. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about isolved?**

"What I like best about isolved is how it streamlines multiple HR functions into one plat form payroll, time tracking, benefits, and employee management all in one place. It saves time, reduces errors, and improves the overall employee experience

**What do you dislike about isolved?**

So far, I haven't found anything I dislike about isolved. It's been reliable and effective for my needs.

**What problems is isolved solving and how is that benefiting you?**

"isolved is solving the challenge of managing multiple HR tasks across different systems. By consolidating payroll, time tracking, benefits administration, and employee records into one platform, it simplifies day-to-day operations, reduces administrative burden, and ensures greater accuracy. This integration saves time, minimizes errors, and makes it easier to stay compliant ultimately helping me work more efficiently and focus on strategic priorities

  ### 20. Isolved Payroll and HR

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alma S. | Accounting/HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about isolved?**

They are up to date with the new OBBB requirements for OT.  They respond quickly when running payroll glitches occur.  

**What do you dislike about isolved?**

Timekeeping.  Too rigid and timeclocks actually did not work in our building.  Also, when they offer to help us see what we can do to take advantage of options they send a sales person who doesn't know the actual functionality.  

**Recommendations to others considering isolved:**

Our support is provided by the local company called AutoPaychecks out of Grand Junction.  The support is amazing.

**What problems is isolved solving and how is that benefiting you?**

ACA approvals.

  ### 21. Open Enrollment 2026

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ky T. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about isolved?**

We use Isolved for everything in our company so I am very familiar with the platform. I also like the fact that I have always been able to reach someone when I need help.

**What do you dislike about isolved?**

Too many platforms; FSA, COBRA, Proscreening, Payroll, ACA, Payment, etc. A lot of passwords and different platforms to learn.

**What problems is isolved solving and how is that benefiting you?**

I like the fact that Isolved has a solution to all my needs for HR.

  ### 22. Prehistoric Feel and No Mobile App Made It Hard to Use

**Rating:** 1.5/5.0 stars

**Reviewed by:** Victoria C. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about isolved?**

I liked that when I approved pay changes or job changes, the update showed on the screen right away. The downside was that sometimes it was hard to tell whether I had moved too quickly while approving those changes. I also really enjoyed how fast their response rate was.

**What do you dislike about isolved?**

It felt very prehistoric compared to other HCMs. The lack of a mobile/app option ultimately turned us away. The web-based app just wasn’t functional for us.

**What problems is isolved solving and how is that benefiting you?**

It’s hard to answer. That said, we did enjoy the view of the admin side while processing onboarding, and it was helpful to see that perspective during the process.

  ### 23. Centralized Payroll Solution with Room for UX Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Hayley R.

**Reviewed Date:** January 15, 2026

**What do you like best about isolved?**

I rely on isolved for onboarding and payroll as a manager. It provides a centralized area for keeping employee records and makes payroll smoother. I appreciate the ability to easily pay employees, handle issues that would otherwise take time to resolve, and offer portals for caregivers to see pay. I also like that it calculates overtime hours and addresses banking issues. The initial setup of isolved was easy.

**What do you dislike about isolved?**

I think their self service portal is too difficult for most of my employees to use

**What problems is isolved solving and how is that benefiting you?**

I use isolved for centralized employee records and smoother payroll. It handles payroll issues like portals for caregivers to see pay, calculated overtime, and banking problems.

**Official Response from Natalie Nowak:**

> We're glad to hear that isolved has been helpful for your onboarding and payroll needs. We appreciate your feedback about the self-service portal and will take it into consideration for future improvements.

  ### 24. User-Friendly ATS with Excellent Support, But Lacks Interview Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about isolved?**

The functionality is pretty easy once you learn how to use the system. It walks you through the sourcing process from requisition to approvals to job posting to background check/drug screen. I also like being able to create screening questions, which serve as an initial interview within the system.

I've also been super appreciative of the great customer support whenever I have a question or issue. We use it as a stand-alone tool (not integrated with our HCM), which works fine for now; but we're moving to a new HCM with and ATS, so we'll discontinue using isolved once we're up and running with that.

**What do you dislike about isolved?**

I really wish it had interview management functionality. It feels incomplete as an ATS without a way to create interview questions and score them. This is a major missing piece. I also wish it generated offer letters. (If it does, I haven't found how to do that.)

**What problems is isolved solving and how is that benefiting you?**

It facilitates our job sourcing and candidate tracking needs. I like that it's tightly connected to Indeed, which is our main source of job candidates.

  ### 25. A Revolutionary All-in-One HR Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dorothy  H. | Human Resources Director

**Reviewed Date:** November 24, 2025

**What do you like best about isolved?**

I love how user-friendly isolved is, making it easy for me to manage tasks effectively. Everything being in one place simplifies my workflow and enhances efficiency, as I don't have to switch between multiple platforms. This integration is seamless and highly beneficial for daily operations. Additionally, isolved has proven to be a great investment for our organization, greatly supporting our payroll, onboarding, compliance, and rewards management. It has received positive feedback for being superior to the previous platform our team used. With its extensive capabilities and ease of use, I am confident in my decision to rate it a perfect 10 for recommendation to friends and colleagues.

**What do you dislike about isolved?**

Nothing Isolved works great.

**What problems is isolved solving and how is that benefiting you?**

I use isolved for payroll, onboarding, compliance, and rewards, finding it user-friendly and centralized. It helps streamline my daily HR tasks effectively.

**Official Response from Natalie Nowak:**

> We're thrilled to hear that you find isolved user-friendly and beneficial for your organization's operations. Thank you for sharing your positive experience!

  ### 26. User-Friendly Platform, But Customer Support Needs Improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about isolved?**

The interface is easy to use, simple and seems to be self explanatory. The links to training and help guides are also good that they are right on the dashboard. It was easy to create a mailing for the Medicare Part D within the COBRA platform. It seemed as though it took longer to upload the employee names than it did to set up the mailing. Enlisting employees in COBRA is rather easy as well.

**What do you dislike about isolved?**

Customer support is not very responsive. I have access to an HCM and the COBRA portal and there are a few times I was unable to log it, when I did get logged in the HCM was not available. It is also kind of strange that I need to log in using different URLs until I contacted customer service and they figured out, but this took a few days. A few days is a long time to wait to be able to log into the system. Also, there seems to be confusion who is the customer service person on our account. Customer service seems disointed and not very sure what they are doing. The response time for customer service needs to improve.

**What problems is isolved solving and how is that benefiting you?**

The COBRA portal is rather easy to use and is helpful to be able to do it ourselves, so we do not need a third party.

  ### 27. Dynamic HCM & Payroll Options with Great Training Content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about isolved?**

Dynamic options for many products related to HCM and payroll

**What do you dislike about isolved?**

Training is great content but not always with the correct context

**What problems is isolved solving and how is that benefiting you?**

Reliable processing of payroll and onboarding has benefited our team

  ### 28. Convenience at Your Fingertips, Despite Minor Glitches

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daveon C. | Desktop/Network Support Specialist

**Reviewed Date:** January 13, 2026

**What do you like best about isolved?**

I use isolved to check my hours and paystubs, and it's really good for using PTO, helping me manage my PTO a lot better. I like being able to peek at my paystubs, and having a centralized place for benefits. It just makes doing things on the internet easier, and it's convenient. The initial setup was pretty easy and understandable.

**What do you dislike about isolved?**

The clock-in feature is clunky on desktop. You could click it and it wouldn't register you clocking in or out.

**What problems is isolved solving and how is that benefiting you?**

I use isolved to check my hours and paystubs and manage my PTO better. It offers a centralized place for benefits and makes online tasks more convenient.

**Official Response from Natalie Nowak:**

> We're glad to hear that isolved has been helpful for managing your PTO and providing a centralized place for benefits. We apologize for the inconvenience with the clock-in feature and will work to improve its functionality on desktop.

  ### 29. Easy Access to 401k, Hours, and Time-Off Requests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about isolved?**

I can view my 401k benefits and my work hours, and I can also request time off there.

**What do you dislike about isolved?**

I have to update the app constantly, and navigating it was a bit difficult at first.

**What problems is isolved solving and how is that benefiting you?**

If I miss a punch, the system notifies me, and my manager can fix it right away.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find isolved convenient for accessing your 401k, work hours, and time-off requests. We apologize for the inconvenience of having to update the app constantly and the initial difficulty in navigating it. Your feedback is valuable and we will work on improving the user experience.

  ### 30. iSolved Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2021

**What do you like best about isolved?**

I have worked with iSolved over the years. Throughout our partnership we have found iSolved to be top-of-class in customer services, responsiveness and ease of use. They are very knowledgeable and helpful. Their products integrate seamlessly with our internal systems. What I like most about iSolved is how user-friendly and efficient it is. The payroll feature is streamlined ensuring accuracy and saving time on calculations. It's also easy to generate reports and track employee earnings. The onboarding process is seamless, allowing new hires to complete forms and documentation quickly, and it integrates well with out HR system. The platform is intutitive and the support team is responsive whenever we need assistance.

**What do you dislike about isolved?**

iSolved is amazing! I cannot think of anything I dislike.

**Recommendations to others considering isolved:**

I have worked with iSolved over the years and throughout our partnership found iSolved to be top-of-class in customer services, responsiveness and ease of use.

**What problems is isolved solving and how is that benefiting you?**

We use iSolved for our employee payroll, WOTC tax credit processing and employee onboarding.

  ### 31. Paperless Onboarding - Great With Some Exceptions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about isolved?**

This continues to be an easy module to use both via regular desktop and mobile device.

**What do you dislike about isolved?**

Would like to see the sign-off portion run through a workflow to allow multiple signers for the same form(s).

**What problems is isolved solving and how is that benefiting you?**

isolved offers a wide range of solutions for end-to-end employee processing; talent acquisition through offboarding and year-end form processing.

**Official Response from Mackenzie Cotton:**

> Thank you for sharing your positive experience with our paperless onboarding feature. We understand the importance of seamless onboarding processes and are pleased to hear that it has been beneficial for you. We have noted your concerns about the administrative side and customization options, and will explore ways to address these areas.

  ### 32. Reliable Payroll System with Room for Improvement in Client Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** macy e. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about isolved?**

I appreciate how easy it is to navigate the isolved website, which significantly simplifies my experience. Managing payroll for salaried, 1099, and hourly employees has become seamless, which is incredibly important for my workflow. I have never encountered issues with missing payments or system downtimes, which speaks to the platform's reliability. The consistent performance and dependability of isolved really stand out to me.

**What do you dislike about isolved?**

The client management team has been quite problematic. Our experience began positively with a competent manager, but after she was reassigned, we were left without effective client management for a period. The subsequent client manager has demonstrated poor communication skills and has left numerous issues and inquiries unresolved.

**What problems is isolved solving and how is that benefiting you?**

I use isolved to manage payroll and vacation time, saving me time resolving payroll issues, especially for staff in multiple states.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find isolved easy to navigate and reliable for managing payroll. We appreciate your feedback and are constantly working to improve our client management services to better serve you.

  ### 33. isolved Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about isolved?**

It has so much to offer and helps our clients with so many payroll tasks

**What do you dislike about isolved?**

too many updates that sometimes cause outages

**What problems is isolved solving and how is that benefiting you?**

Having everything in one place

**Official Response from Mackenzie Cotton:**

> Thank you for sharing your feedback! We're thrilled to hear that you find isolved to be a valuable tool for your payroll tasks. We understand that frequent updates can sometimes lead to outages, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs.

  ### 34. User-Friendly, Cost-Effective, Needs Report Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica S.

**Reviewed Date:** October 22, 2025

**What do you like best about isolved?**

I have appreciated using isolved over the past decade, particularly for its effectiveness in applicant tracking and onboarding. The integration with ADP payroll systems has been seamless, enhancing our operational efficiency. The platform has significantly benefited our organization by enabling us to receive numerous applications, fill open positions, and efficiently staff our branches to ensure smooth company operations. Moreover, I find the ability to organically post on multiple job boards exceptionally useful, along with their commitment to continuous improvement and adaptation to technological advancements. The wide range of integrations, especially with HRIS and payroll, has proven to be tremendously beneficial. Furthermore, I value its cost-effectiveness and user-friendly nature, making it a practical choice for our needs.

**What do you dislike about isolved?**

I think their reports need revamping.

**What problems is isolved solving and how is that benefiting you?**

I use isolved to streamline candidate sourcing and onboarding, which has helped us fill open positions efficiently and ensure smooth branch operations.

  ### 35. Efficient Payroll & Timecard Tool with Supportive Staff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Garrett T.

**Reviewed Date:** December 11, 2025

**What do you like best about isolved?**

I find isolved easy to use and the staff very helpful. I appreciate that taxes are filed for me, and the isolved staff is knowledgeable about the system. They update everything for me whenever I need it, which is a big plus. The initial setup of isolved was very good and quick, making the transition smooth.

**What do you dislike about isolved?**

It is limited on what I can update myself, it gets frustrating when I have to update things like earning codes but have no access to do it myself. Waists time

**What problems is isolved solving and how is that benefiting you?**

isolved puts everything online, eliminating paper use. It files taxes for me and the staff is knowledgeable, handling updates. However, I'm limited in making updates myself, which can be frustrating and time-wasting.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find isolved easy to use and our staff helpful. We appreciate your feedback on the limitations you've experienced, and we will take it into consideration for future improvements.

  ### 36. Efficient Payroll and HR Management with Superb Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam R.

**Reviewed Date:** December 11, 2025

**What do you like best about isolved?**

I like that our 401(k) is through isolved and that our contributions are quickly and efficiently processed through isolved and remitted to the sponsor. They process our payroll in a timely manner, provide reports that are clear and easy to understand, and have resources to utilize to address HR matters. I appreciate that it automates the process, eliminating additional time required on my part to remit the withholdings and company contribution.

**What do you dislike about isolved?**

Previously, it had been a challenge to speak with a dedicated representative on our account to address issues.

**What problems is isolved solving and how is that benefiting you?**

iSolved processes our payroll in a timely manner, provides clear reports, and offers HR resources. I like that our 401(k) contributions are quickly processed and the automation saves me time.

**Official Response from Natalie Nowak:**

> We're glad to hear that you are enjoying the efficiency and support provided by isolved for your 401(k) processing and payroll management.

  ### 37. ISolved

**Rating:** 3.5/5.0 stars

**Reviewed by:** Renee B. | Fiscal Acct &amp; HR Mgr, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about isolved?**

No new updates.  Payroll is still easy to use for the admin.

**What do you dislike about isolved?**

There are still issues with the app not loading for some employees but for others, it works great!  Depends on the phone you are using.

**What problems is isolved solving and how is that benefiting you?**

No longer have to do payroll by hand.

  ### 38. isolved | An Intuitive HR Solution with Excellent Support and Customization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Claire I. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about isolved?**

We’ve had a very positive experience since switching to isolved. The interface is clean, intuitive, and easy for our entire team to navigate. Their customer support team has been responsive and helpful every step of the way, and we really appreciate how the platform has been tailored to meet the unique needs of our business. One area for improvement would be the integration process, which has taken a bit longer than expected—but overall, we’re very satisfied with the product and service.

**What do you dislike about isolved?**

One area for improvement would be the integration process, which has taken a bit longer than expected—but overall, we’re very satisfied with the isolved product and customer service.

**What problems is isolved solving and how is that benefiting you?**

isolved has been a game-changer for our HR operations. The platform has significantly reduced time entry errors for our hourly employees, helping ensure more accurate payroll processing. Its 360 integration for benefits management has shaved hours off our daily workload by streamlining tasks that were once manual and time-consuming. By solving these challenges, isolved has increased both the accuracy and efficiency of our processes, benefiting our entire organization.

**Official Response from Natalie Nowak:**

> Hi Claire, thank you for sharing your positive experience with isolved. We're glad to hear that our platform has been intuitive and tailored to your business needs. We understand the importance of a smooth integration process and will work to address any delays to ensure a seamless transition for our customers.

  ### 39. Friendly Staff and a Clear, User-Friendly Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about isolved?**

I really appreciate the friendliness of the staff and the clear, user-friendly interface.

**What do you dislike about isolved?**

I’m having trouble finding the right screens because the menu structure isn’t clear to me.

**What problems is isolved solving and how is that benefiting you?**

Automatic benefits enrollment, payroll reporting and filing, plus an easy way to keep all HR-related information in one place.

  ### 40. Offered from employer and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie R. | Club Suites Events Mgr, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about isolved?**

It was very helpful when it was offered from our employer.

**What do you dislike about isolved?**

It was extremely helpful and easy to use!

**What problems is isolved solving and how is that benefiting you?**

It was extremely easy to use to get my W2s for taxes.

  ### 41. Robust and Customizable, Despite Navigation Hurdles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about isolved?**

I like the robust platform of isolved and its customizability, making it suitable despite being designed for larger companies. I'm also pleased with the friendly and knowledgeable staff. The support was great, especially during the long and intense initial setup.

**What do you dislike about isolved?**

I find it difficult to know the best way to find what I'm looking for sometimes. What would be a logical search word for me in the search bar is not always what they would use to label a report.

**What problems is isolved solving and how is that benefiting you?**

I use iSolved for payroll and benefits administration, especially tracking PTO, Sick time and annual enrollments.

  ### 42. Streamlines HR Tasks but Needs Better Scheduling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about isolved?**

I like that isolved is a true single database, eliminating the need to reenter data, which reduces errors and miscommunications between staff. The ease with which information flows from hire to retire saves time and enhances efficiency. Plus, the initial setup was super simple, thanks to our implementation team who effectively streamlined the data integration process.

**What do you dislike about isolved?**

The scheduling feature within isolved could definitely be enhanced to better compete with individual scheduling platforms in the market.

**What problems is isolved solving and how is that benefiting you?**

iSolved streamlines everything into a single database, so I don't have to reenter employee data. It makes information flow seamlessly from hire to retire, reducing the chances of information issues or miscommunication between staff.

  ### 43. Controller

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2026

**What do you like best about isolved?**

iSolved's customer service is great.  They were always quick to respond to issues.

**What do you dislike about isolved?**

Our company of 300-500 employees was too big for the software.  The programs were created by several different companies and did not integrate smoothly.  Their "app" was difficult to use.

**What problems is isolved solving and how is that benefiting you?**

They were helpful in itegrating our human resources and payroll, but the product was clunky.

  ### 44. User friendly layout and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about isolved?**

Its user friendly and I like the layout.

**What do you dislike about isolved?**

Having to go through the process of authentication to sign in every time is frustrating

**What problems is isolved solving and how is that benefiting you?**

It’s solving timekeeping related problems and benefitting me by keeping my time organized

**Official Response from Natalie Nowak:**

> We're glad to hear that you find isolved user-friendly and like the layout. We understand that the authentication process can be frustrating, and we are continuously working to improve the sign-in experience for our users.

  ### 45. Easy to Navigate and Find What You Need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Veronika H. | General Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about isolved?**

It is an easy software to navigate, I can always find what I am looking for easily.

**What do you dislike about isolved?**

Sometimes I think that there is useless buttons on the page making it kind of crowded.

**What problems is isolved solving and how is that benefiting you?**

It’s very easy to get forms I need when applying for housing that requires proof of income.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find isolved easy to navigate and that it helps you find what you need easily. We appreciate your feedback about the crowded interface and will take it into consideration for future improvements.

  ### 46. User-Friendly Platform with Great Reports, but Limited Birthday/Anniversary Tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alicia E. | Human Resource REP, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about isolved?**

Easy Call IN Customer Support 
Platform is user Friendly.
Great Downloadable Reports

**What do you dislike about isolved?**

Anniversary and Birthday Reporting is lacking where JOBS is added to the report.

**What problems is isolved solving and how is that benefiting you?**

Our payroll has never run better.

**Official Response from Natalie Nowak:**

> We're glad to hear that you find our platform user-friendly and that our customer support has been helpful for you. We appreciate your feedback about the birthday/anniversary tracking and will take it into consideration for future updates.

  ### 47. Low-Cost Solution That Delivers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about isolved?**

Low cost. There is nothing else to say about this mattere.

**What do you dislike about isolved?**

Arcane user interface. No easy to use, at all.

**What problems is isolved solving and how is that benefiting you?**

Payroll and benefits.

  ### 48. User-Friendly, Comprehensive Solution for Customer Business Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about isolved?**

User friendly software that offers a comprehensive solution for customer business needs

**What do you dislike about isolved?**

Development and customer service team for troubleshooting issues could be improved

**What problems is isolved solving and how is that benefiting you?**

Employee payroll and data management

  ### 49. I Love isolved!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elicia Katrina D. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about isolved?**

I loved all of the information about AI and how it relates to to the employee experience. It helped me to understand the impact AI will have on the business world in the next 10 years.

**What do you dislike about isolved?**

I would have liked a general opening session before the breakout sessions.

**What problems is isolved solving and how is that benefiting you?**

It is helping me to transform a manual recruiting process to a digital one. This helps the applicant experience to be smoother and creates engagement.

  ### 50. Comprehensive HR Solution with a Steep Learning Curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about isolved?**

I like isolved's app functionality, which is user-friendly for employees. The timecard view stands out to me.

**What do you dislike about isolved?**

Reporting is complicated, and while there are lots of capabilities, learning how to use them is a challenge for most. Also, the initial setup was very rough.

**What problems is isolved solving and how is that benefiting you?**

I used isolved as a one-stop shop for payroll, time and labor, benefits, recruiting, and onboarding needs.

**Official Response from Natalie Nowak:**

> Thank you for sharing your positive experience with isolved! We're glad to hear that you find the platform user-friendly and efficient for navigating HR functions. Your feedback on the need for more advanced features is valuable, and we'll take it into consideration for future improvements.


## isolved Discussions
  - [Favorites Reports](https://www.g2.com/discussions/favorites-reports) - 1 comment, 1 upvote
  - [How can I extract my employee docs for migration to another platform?](https://www.g2.com/discussions/31525-how-can-i-extract-my-employee-docs-for-migration-to-another-platform) - 1 comment, 1 upvote
  - [Has anyone else had troubles with taxes not being paid in 2019?](https://www.g2.com/discussions/15096-has-anyone-else-had-troubles-with-taxes-not-being-paid-in-2019) - 1 comment, 1 upvote
  - [What is isolved used for?](https://www.g2.com/discussions/isolved-what-is-isolved-used-for) - 1 comment
  - [What is isolved used for?](https://www.g2.com/discussions/what-is-isolved-used-for) - 1 comment

- [View isolved pricing details and edition comparison](https://www.g2.com/products/isolved/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-16+12%3A13%3A16+-0500&secure%5Bsession_id%5D=3f24d2c4-635c-42c8-bfdc-de85a1642526&secure%5Btoken%5D=11984de89e97f6530e8e52dd47e4f7f6bacf1e1c586047f19a4e9cfa275764ee&format=llm_user)
## isolved Integrations
  - [AbsenceSoft](https://www.g2.com/products/absencesoft/reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [empower](https://www.g2.com/products/empower-empower/reviews)
  - [iHire](https://www.g2.com/products/ihire/reviews)
  - [OnShift](https://www.g2.com/products/onshift/reviews)
  - [OrgChart](https://www.g2.com/products/orgchart/reviews)
  - [PayrollHero](https://www.g2.com/products/payrollhero/reviews)
  - [PlanSource](https://www.g2.com/products/plansource/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Tapcheck](https://www.g2.com/products/tapcheck/reviews)
  - [TimeWorksExpress](https://www.g2.com/products/timeworksexpress/reviews)
  - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews)
  - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews)
  - [ZayZoon](https://www.g2.com/products/zayzoon/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## isolved Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Credit Card Integration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Automation**
- Process Automation

**Basics**
- Interoperability
- Performance
- Reporting

**Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance

**Training & eLearning**
- Content Delivery and Tracking
- Customer Training
- Manager Portals
- Content Storage and Management

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Platform**
- Reward Structuring
- Event Management
- Workflow Automation
- Compensation History
- Automated Compliance
- Embedded Analytics
- Reporting Capabilities
- Compensation Data Management
- Internationalization

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Content**
- Automation
- Content Creation
- Distribution Features

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

**Platform Content**
- Automation
- File Sharing
- Content Library

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization

**Benchmarking and Equity - Compensation Management**
- Benchmarking Data
- Pay Equity
- Salary Bands

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Logistics**
- Integrations & APIs
- User, Role and Access Management

**Content**
- Automation
- File Sharing

**Platform Performance**
- Reporting
- Monitoring

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal

**Feedback**
- Continuous Feedback
- Requesting Feedback
- Public Praise

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Recruiting and Onboarding**
- Job Posting

**Data**
- Dashboards And Reports
- Historical Data

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**LMS Marketplace**
- Course Marketplace

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

**Mobile**
- Receipt Capture
- Mileage Tracking

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Interface**
- White Labeling
- Multilingual

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

**Mobile Time Tracking**
- Time Tracking

**Administration**
- PCI Regulation Compliant

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

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