Invoca Features

Phone Number Management (3)

Call Data: As reported in 338 Invoca reviews. Provide the representative with caller data upon receiving a phone call
Call Recording: As reported in 314 Invoca reviews. Offer the ability to capture and replay a conversation for further information
Advanced Reporting: Prepare detailed reports regarding call data by source, keyword, or landing page 316 reviewers of Invoca have provided feedback on this feature.
Conversation Intelligence: Uses machine learning to analyze conversations and optimize call performance This feature was mentioned in 156 Invoca reviews.

ROI Tracking: Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs 49 reviewers of Invoca have provided feedback on this feature.
Data Collection: Based on 57 Invoca reviews. Gathers data about the effectiveness, impact, and reach of marketing campaigns
Customer Insights: Based on 51 Invoca reviews. Collects and reports on data relating to customer journeys, preferences, and history
Multi-User Access: Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results 58 reviewers of Invoca have provided feedback on this feature.
Spend Management: Includes features for budgeting, forecasting, and managing marketing investments This feature was mentioned in 47 Invoca reviews.
White Label: As reported in 45 Invoca reviews. Offers a white labeling service for agencies or resellers to customize platform branding

Campaign Insights: Analyzes historical and current marketing campaigns to inform future strategy 59 reviewers of Invoca have provided feedback on this feature.
Reports and Dashboards: As reported in 63 Invoca reviews. Creates reports and dashboards to analyze results of campaigns
Campaign Stickiness: Based on 52 Invoca reviews. Identifies which marketing campaigns resolved in open or closed opportunities
Multichannel Tracking: Based on 56 Invoca reviews. Collects marketing campaign performance data across multiple channels
Brand Optimization: Based on 51 Invoca reviews. Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback
Predictive Analytics: Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization This feature was mentioned in 49 Invoca reviews.

Call Recording: Based on 93 Invoca reviews. Records sales calls and facilitates playback
Machine Learning: Utilizes machine learning technology to analyze recorded sales calls This feature was mentioned in 78 Invoca reviews.
Call Analysis: As reported in 89 Invoca reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight
Lead Qualification: Leverages analytics to qualify and score calls in real time 75 reviewers of Invoca have provided feedback on this feature.

Customer Scoring: Leverages technology to rate or "read" recordings to determine the impact of sales calls This feature was mentioned in 70 Invoca reviews.
Speech-to-Text: Transcribes sales calls from speech to text 79 reviewers of Invoca have provided feedback on this feature.
Artificial Intelligence: As reported in 70 Invoca reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Single-Touch Attribution: Uses an attribution model that assigns credit to one touchpoint in the customer’s journey. 33 reviewers of Invoca have provided feedback on this feature.
Multi-Touch Attribution: Uses an attribution model that assigns credit to all touchpoints in the customer’s journey. 32 reviewers of Invoca have provided feedback on this feature.
Algorithmic Attribution: Uses machine learning to create an attribution model. This feature was mentioned in 31 Invoca reviews.
Cross-Device Attribution: Tracks customer interactions across mobile and desktop. 32 reviewers of Invoca have provided feedback on this feature.
Offline Attribution: Allows users to track touchpoints through offline channels, such as events. This feature was mentioned in 35 Invoca reviews.
Custom Attribution: Allows the user to create a custom attribution model. This feature was mentioned in 34 Invoca reviews.

B2B Attribution: Provides features for B2B marketers. This feature was mentioned in 25 Invoca reviews.
B2C Attribution: Provides features for B2C marketers. This feature was mentioned in 26 Invoca reviews.
Marketing Channels: Enables marketers to track multiple marketing channels. 35 reviewers of Invoca have provided feedback on this feature.
Integrations: Based on 36 Invoca reviews. Integrates with other sales, marketing, and advertising software.

Martech Integrations: As reported in 137 Invoca reviews. Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels
Privacy, Security, and Compliance: Based on 164 Invoca reviews. Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR
Performance and Reliability: As reported in 190 Invoca reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took

AI Text Summarization: Condenses long documents or text into a brief summary. 22 reviewers of Invoca have provided feedback on this feature.
AI Text Generation: Allows users to generate text based on a text prompt. 18 reviewers of Invoca have provided feedback on this feature.
AI Text Summarization: Condenses long documents or text into a brief summary. 18 reviewers of Invoca have provided feedback on this feature.
AI Text Summarization: Condenses long documents or text into a brief summary.

Autonomous Task Execution: Based on 12 Invoca reviews. Capability to perform complex tasks without constant human input
Multi-step Planning: As reported in 12 Invoca reviews. Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases This feature was mentioned in 11 Invoca reviews.
Adaptive Learning: As reported in 11 Invoca reviews. Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation 11 reviewers of Invoca have provided feedback on this feature.
Proactive Assistance: Based on 11 Invoca reviews. Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives This feature was mentioned in 11 Invoca reviews.