--- title: iDenfy Reviews meta_title: 'iDenfy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 236 reviews by the users' company size, role or industry to find out how iDenfy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 236 scale: '5' date_modified: '2026-08-06' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # iDenfy Reviews **Vendor:** iDenfy **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.9/5.0 **Total Reviews:** 236 ## About iDenfy iDenfy is an identity verification, business verification, anti-money laundering and fraud prevention platform (KYC, KYB, AML) that helps businesses verify identities, detect fraudulent activity, and ensure compliance with regulatory requirements in real time. It provides a suite of tools designed for organizations that need to onboard users securely, meet KYC/AML regulations, and reduce fraud risk across digital channels. iDenfy is commonly used by industries such as financial services, fintech, e-commerce, online marketplaces, gaming, and mobility platforms. The platform combines automated identity verification with human supervision to increase accuracy and minimize false positives. iDenfy supports global document verification, biometric checks, government registries, credit bureau and continuous monitoring, enabling companies to create secure and frictionless onboarding experiences. By integrating iDenfy’s solutions, businesses can streamline their compliance workflows while maintaining user trust and meeting legal obligations. Key features and capabilities include: - Identity Verification: Automated document and biometric verification supporting passports, ID cards, driver’s licenses, and other identity documents from over 200 countries. - Business Verification: Make every company transparent at your fingertips. Verify company ownership, understand who is behind the business, and onboard with greater trust and confidence. - AML Screening: See the risks behind every name. Screen for sanctions, politically exposed persons, and adverse media to detect AML risk early and make confident compliance decisions. - Fraud Prevention: Advanced fraud detection mechanisms such as liveness detection, duplicate checks, and AI-powered risk scoring to identify suspicious activity. - Compliance Tools: Built-in support for KYC (Know Your Customer), AML (Anti-Money Laundering), and GDPR and CCPA requirements to help organizations maintain regulatory compliance. - Integration Options: Flexible APIs and SDKs for web and mobile applications, allowing businesses to integrate identity verification into existing onboarding flows with minimal development effort. - Manual Review: A hybrid approach combining AI automation with trained human specialists for higher accuracy in edge cases. Typical use cases include customer onboarding for financial institutions, age verification for regulated industries, fraud prevention for e-commerce platforms, and user authentication for digital services. iDenfy serves compliance teams, fraud prevention specialists, product managers, and developers who need a reliable and scalable identity verification solution. By consolidating multiple verification and fraud prevention functions into one platform, iDenfy helps organizations reduce operational costs, improve onboarding conversion rates, and protect both their business and users from fraud. Its modular structure enables companies to adopt the features that fit their specific risk profile and regulatory environment. ## iDenfy Pros & Cons **What users like:** - Users appreciate the **fast and accurate identity verification** of iDenfy, streamlining onboarding processes exceptionally well. (84 reviews) - Users value the **effective fraud prevention** features of iDenfy, ensuring safety and compliance efficiently. (47 reviews) - Users value the **high detection efficiency** of iDenfy, which minimizes false rejections and quickly verifies documents. (45 reviews) - Users commend the **efficient ID verification** of iDenfy, enabling fast, smooth onboarding and reliable fraud management. (38 reviews) - Users commend the **efficient integration** and swift onboarding process of iDenfy, enhancing their overall experience significantly. (36 reviews) - Users appreciate the **ease of use** of iDenfy, highlighting its simple integration and seamless functionality. (35 reviews) - Users praise the **seamless integration** and user-friendly nature of iDenfy, enhancing security and compliance effortlessly. (32 reviews) - Time-saving (32 reviews) - Fast Verification (31 reviews) - Compliance (29 reviews) **What users dislike:** - Users face **verification issues** due to blurry documents causing delays and potential manual reviews, impacting the overall process. (28 reviews) - Users experience **slow verification** times, especially with poor document quality, leading to manual review delays. (14 reviews) - Users find iDenfy's pricing **expensive** , especially for smaller businesses and fluctuating user check volumes. (12 reviews) - Users experience **slow performance** during peak times, leading to frustration with the system's speed and responsiveness. (12 reviews) - Users often face **insufficient information** in documentation, which leads to confusion and challenges during setup. (8 reviews) - Limited Customization (8 reviews) - Users desire more **flexibility** in reporting features and pricing options to better meet their verification needs. (7 reviews) - Users report **OCR issues** due to blurred images and difficulties with reading damaged or unclear documents. (7 reviews) - Users experience **delays in process** due to extended manual review times, impacting workflow efficiency in certain cases. (6 reviews) - Inefficient Process (6 reviews) ## iDenfy Reviews ### 1. Great ID verification service for eBay marketplace **Rating:** 5.0/5.0 stars **Reviewed by:** Algirdas R. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about iDenfy?** We use iDenfy ID verification service which is easy to use for both of us as a seller and for a buyer. They support ID verification through browsers and that is crucial for us as there is no need to install any application. Also, global ID document coverage is a huge advantage. However the main advantage is their pricing model - we only need to pay if verifications are approved, so all rejected buyers cost us nothing. **What do you dislike about iDenfy?** There could be more Asian languages in their user interface as we work with this region a lot. **What problems is iDenfy solving and how is that benefiting you?** Our business is eBay based marketplace for quite big deliveries of various products which we send out globally. As such deliveries are very expensive, we looked into the possibility to minimize the risk of false account purchases and chargebacks by verifying buyers' identities. **Official Response from The iDenfy Team:** > Thank you for the 5-star review, Algirdas. It is great to hear that our ID verification solution is an excellent choice for the eBay marketplace, even for sellers and buyers. We try to offer reasonable pricing, as it is only fair that businesses pay for approved verifications only. Thank you for the comment about the languages; it will be shared with the team, as we are always up for improvements. We're delighted to hear that you think the ID document coverage is a plus – we appreciate it. ### 2. Great software and even better support! **Rating:** 5.0/5.0 stars **Reviewed by:** Filip D. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about iDenfy?** We are using iDenfy as one of the identity verification methods within our tenant screening solution. It was suuper easy and smooth to set it up & integrate. What is more, I couldn't imagine faster and more helpful technical support when we have questions. **What do you dislike about iDenfy?** The only thing I dislike about our cooperation is that we didn't start it earlier :) **What problems is iDenfy solving and how is that benefiting you?** identity verification **Official Response from The iDenfy Team:** > Thank you for sharing your experience with us, Filip! We're thrilled that you found our software easy to use and integrate and that our technical support team has been helpful and responsive. At iDenfy, we strive to provide our clients with efficient and reliable identity verification solutions, and we're glad to hear that we've been able to meet your needs. We appreciate your feedback and business and are sorry we couldn't start our cooperation earlier. Thank you for choosing iDenfy as your trusted tenant screening and identity verification partner. Please don't hesitate to contact us with any further questions or concerns. We're always here to help. ### 3. Always available. **Rating:** 5.0/5.0 stars **Reviewed by:** Meni I. | CMO & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about iDenfy?** Always available for any questions or assistance 24/7, providing a fantastic product. **What do you dislike about iDenfy?** I couldn't find any. so its hard for me to write something i dislike. **What problems is iDenfy solving and how is that benefiting you?** We directly communicate with their support team regarding any problem we face or any live verification we would like to reject. On the technical side, they solved a few times requests that we had. **Official Response from The iDenfy Team:** > Meni, thank you for giving us a 5-star review. We appreciate that you took the time to voice your opinion and, in general, decided to choose iDenfy as your ID verification provider. We are still here to assist you if you have any questions 24/7. Thanks! ### 4. The Best ID Verification Solution for Virginia eNotaries **Rating:** 5.0/5.0 stars **Reviewed by:** Juanita L. | Virginia eNotary Public, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about iDenfy?** This service allows me to verify ID's across 200+ countries - with the addition of a live human on the other side to confirm the software results. AMAZING! **What do you dislike about iDenfy?** The only challenge is the change to GUI screens, sometimes it can be challenging to keep up. **What problems is iDenfy solving and how is that benefiting you?** I am required to be 100% confident that the signer is who they say they are. The use of Idenfy eliminates any confusion I may have with formats for other countries **Official Response from The iDenfy Team:** > Juanita, thank you for your clear feedback. We appreciate that you value our service's capacity to verify clients' ID's in more than two hundred countries. Our in-house team of identity experts double-checks each verification so that it delivers the most successful verification rates. As for the challenge about GUI screens, we will pass on this information to our team. Thanks. ### 5. Perfect and simple solution for KYC automatisation **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about iDenfy?** Their API Is easy to implement. The Admin panel is clear and straightforward to use. Using Idenfy saves a lot of time and human resources on customer verification. They provide so many different features that every business can adjust their verification process the way they need. What's also very crucial is that their tech support responds very quickly, and they're always there to help. **What do you dislike about iDenfy?** I don't find anything that I dislike. Maybe they could add a solution to personalize notifications much more. **What problems is iDenfy solving and how is that benefiting you?** They are helping us to have much less work during customer verification, which is obligatory in our business. They also make this much better than we could do by ourselves **Official Response from The iDenfy Team:** > Adam, we appreciate your feedback. Thank you for acknowledging even the little things, for example, our API and Admin panel. It is nice to hear that our tech support is proper by your company's side if needed. As a team, we try to perfect the verification process as much as possible so as to find out that our solution for KYC automatization is an ideal model – words that we strive to hear. ### 6. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic A. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about iDenfy?** I love the magic link feature which allows a streamline process for all of our equipment rentals! **What do you dislike about iDenfy?** The payment process. At the time for me, they had me send a wire for payment which isn't streamlined at all. But honestly, it's not a big deal and I'm sure they fixed that by now! **What problems is iDenfy solving and how is that benefiting you?** They're solving our security problem when it comes to background checking a potential renter. **Official Response from The iDenfy Team:** > Thank you for the feedback, Dominic. Our team will be delighted to hear that iDenfy's features help you tremendously. As for the wire payments, unfortunately, this is a work in progress that we are working to improve soon. Thank you once again. ### 7. A great solution for business and private person onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Martynas M. | Member of the Board (Kaunas division), Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about iDenfy?** As we were looking for KYC / KYB solution for our manufacturing and distribution operations, the ease of setup and no need for integration was a no-brainer. It literally took only 2 days from the initial demo call to account creation and training. **What do you dislike about iDenfy?** No cons yet, enjoying the experience so far **What problems is iDenfy solving and how is that benefiting you?** We want to make sure our partners and distributors are legit companies, confirm their credit rating, verify directors, and addresses, also make sure that companies and their UBOS are not sanctioned. **Official Response from The iDenfy Team:** > It is lovely to see that you gave us a 5-star rating. We are joyful to hear that iDenfy could be a company that offers you a reliable KYB/KYC solution, as it was also easy to set it up. The fast-paced results make it more impactful, as our goal is to make our client's goals happen from point A to point Z. Thank you, Martynas. ### 8. Great service. Works well. Support is responsive if you have any issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Marten H. | Founder, Chief Compliance Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about iDenfy?** Idenfy makes remote identification of our clients easy. They have both an automated and manual review to prevent fraudulent IDs. **What do you dislike about iDenfy?** Nothing. The systme works as promised. Send a link to the customer and the customer follows the process and the identification process is complete. This is a must if you need to offer your services remotely. **What problems is iDenfy solving and how is that benefiting you?** Remote Identification of clients. Easy and quick. Helps with onboarding our clients. **Official Response from The iDenfy Team:** > Marten, we appreciate your 5-star review. It is a delight to hear that you enjoy our automated or manual remote verification. It is as easy as you say; using iDenfy's services remotely is effortless and quick. We hope to provide your clients with ID verification without any issues in the future as well. ### 9. ID Verification in respect of KYC **Rating:** 5.0/5.0 stars **Reviewed by:** Iuliia S. | AML/KYC Specialist **Reviewed Date:** December 09, 2022 **What do you like best about iDenfy?** 1. Extra level of security; 2. Personalization and customization; 3. Wide geographic coverage; 4. Easy integration and intuitive interface. iDenfy’s platform assists in automating the CDD procedure: KYC, KYB, and AML checks. **What do you dislike about iDenfy?** Any suggestions or concerns are welcome. iDenfy is constantly updating new features, thus nothing to complain about. **What problems is iDenfy solving and how is that benefiting you?** An identity verification solution that helps enforce AML regulations. It allows us to protect ourselves and all our clients — even potential clients — by ensuring that we are doing business legally and with legitimate individuals/entities. **Official Response from The iDenfy Team:** > Iuliia, thank you for taking the time to share your positive experience with iDenfy. We're delighted you appreciate our extra security, personalization, broad geographic coverage, easy integration, and intuitive interface. It's great that our platform has helped automate your CDD procedure for KYC, KYB, and AML checks and has met your needs. We appreciate your feedback and suggestions and will continue striving to improve our service. Our team is constantly updating our solution with new features and enhancements, and we're glad to hear that you find these updates valuable. We look forward to continuing to provide you with the best possible service and solutions and thank you for choosing iDenfy as your ID verification provider. ### 10. iDenfy’s ID verification reduced fraud and improved our conversions **Rating:** 4.5/5.0 stars **Reviewed by:** Mantas L. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about iDenfy?** iDenfy prevented document forgeries and stolen credit card usage, reducing the new client verification time by 65%. **What do you dislike about iDenfy?** Our experience was smooth and we're happy with iDenfy services. **What problems is iDenfy solving and how is that benefiting you?** iDenfy verification solution helped us to: - Filter fraudulent payments. - Minimize the number of chargeback requests. - Implement identity verification in countries where 3D Secure wasn’t available. **Official Response from The iDenfy Team:** > Mantas, thank you for sharing your experience with iDenfy. We're delighted that our ID verification solution has helped you reduce fraud and improve your conversion rates. Our top priority is providing a reliable and efficient service to our clients, and we're thrilled to know that iDenfy has met your needs. Preventing document forgeries and stolen credit card usage is a crucial part of our mission, and we're happy to see that our solution has helped you address these issues. Thank you for choosing iDenfy as your trusted verification provider. ### 11. the best tool for video verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about iDenfy?** Automatic ID document detection which recognizes documents by type and country, helped us a lot in order to have faster and better results in the verification of documents. Also, the tool is much more convenient for end users that need to perform verification since there are no agents or any human support during verification, only after, so the end user can perform verification in a few seconds. The tool is also approved by our regulator and is used by themselves. **What do you dislike about iDenfy?** There is no such, all perfect, the most important thing for us is that we are fully compliant with the law and customers are very happy for the fast identification **What problems is iDenfy solving and how is that benefiting you?** 1) AI ID document detection, (no human errors) 2) Fraud detection in a few seconds 3) User-friendly interface (very fast verification) **Official Response from The iDenfy Team:** > Thank you for your positive review. We are glad you have fast and excellent results verifying documents, as they are, indeed, recognized by type and country. At iDenfy, security and compliance are essential to our mission to protect our client's sensitive data. Happy to be your ID verification provider; thanks for choosing us. ### 12. 4+ years of excelent non F2F id verification service **Rating:** 5.0/5.0 stars **Reviewed by:** Gvidas G. | Compliance officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about iDenfy?** No mistakes - AI decisions are always double checked by 24/7 live person **What do you dislike about iDenfy?** The prices are surprisingly low - don't reflect the high quality **What problems is iDenfy solving and how is that benefiting you?** iDenfy helps us onboarding clients from far away Asian countries we would not be able to onboard F2F **Official Response from The iDenfy Team:** > Gvidas, thank you for this review. It is lovely to hear that you appreciate our prices and that it corresponds to your business needs. You pay for approved verifications only, which seems fair on our end. Thanks for being loyal and letting iDenfy be your service provider for more than four years. We hope to continue this partnership in the future as well. ### 13. Perfect solution to get to know the businesses that you face (KYB) **Rating:** 5.0/5.0 stars **Reviewed by:** Lauksve G. | Sales manager of AdexLT, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about iDenfy?** We had issues with dealing with unknown markets and had no way to evaluate the credit score of the business. With idenfy we found a solution, now we can check the credit score of the company we work with and evaluate our risk more easily. **What do you dislike about iDenfy?** Nothing, since we started we faced no issues while using the service, the technical part works without flaws and the support is very nice and professional. **What problems is iDenfy solving and how is that benefiting you?** KYB proccess **Official Response from The iDenfy Team:** > Lauksve, we appreciate the 5-star review. We value the comments you provided regarding your interactions with us. Evaluating a business's credit score is essential, which is why we're happy that we were able to be the solution that your company needs while complying with AML requirements. Again, thank you for your positive comment. ### 14. Reliable partner for over 3 years enabling our fintech services **Rating:** 4.5/5.0 stars **Reviewed by:** Vytenis S. | Head of KYC, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about iDenfy?** We as a financial institution have been working with Idenfy for over 3 years. Idenfy provides us with key functions required for the remote onboarding of our customers. The process is smooth, reliable, efficient and constantly being improved on their side what we appreciate the most. Top quality service and support is also very helpful to drive the business forward. **What do you dislike about iDenfy?** Some needed products are still under development but I trust such products will be top-notch when available. **What problems is iDenfy solving and how is that benefiting you?** Remote identification of our customers - the process is smooth and reliable. Also, Idenfy always considers our additional needs that we communicate to them, which then are developed and implemented. **Official Response from The iDenfy Team:** > Thank you, Vytenis, for taking the time of day to give iDenfy your feedback. We appreciate your loyalty and your working with us for the last three years. Happy to see that the main processes work reliably. A smooth onboarding, especially in a financial institution, is a must. We hope to continue and grow this partnership, developing and improving together. Thanks again. ### 15. A solution that is both convenient and comprehensive in its offering **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about iDenfy?** iDenfy was able to provide us with all of our data requirements. Not only across multiple counteries but also for both our business insights and individual due dilligence. **What do you dislike about iDenfy?** Some of the newer features and less-known countries can be less reliable. The support though is quick to respond and resolve the issues when they do occur. **What problems is iDenfy solving and how is that benefiting you?** We are looking to create and ecosystem where companies can choose their preferred provider for any data on organizations and individuals. iDenfy offers an extensive coverage and has become a preferred provider by many of our clients. **Official Response from The iDenfy Team:** > Thank you for giving us a 5-star review. Clients' feedback is an essential step in improving our solution. We hope to offer you the same support if any issues occur. Our team will be happy to hear that all of your data requirements needs were satisfied, and with our solution, you could drive your business forward. ### 16. Helped reduce lost inventory and missed revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about iDenfy?** Idenfy has been a tremendous tool for our company in preventing scams as well as reduce lost inventory and revenue in the rental and reverse logistics market **What do you dislike about iDenfy?** Our current yearly market size is not able to fully capitalize on pricing tiers **What problems is iDenfy solving and how is that benefiting you?** Idenfy helps us confirm customer identity as well as the identity of the billing name on the account. **Official Response from The iDenfy Team:** > Thank you for sharing your positive experience with iDenfy. We're thrilled to hear that our solution has been a tremendous tool for your company in preventing scams and reducing lost inventory and revenue in the rental and reverse logistics market. We're glad we could assist your company in mitigating risks and improving your bottom line. We appreciate your feedback regarding our pricing tiers and will consider it as we evolve and grow. We strive to provide our customers with a pricing model that is both competitive and flexible, and we're always looking for ways to meet their needs. Thank you for choosing iDenfy as your ID verification provider, and we look forward to continuing to support your business in the future. ### 17. Excellent communication and loyalty **Rating:** 5.0/5.0 stars **Reviewed by:** Olena D. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about iDenfy?** We are only at the start of our cooperation, but we can already declare, that the Company is very loyal and comfortable in communication. We receive prompt responses to all our questions. Quick and easy connection to the system. **What do you dislike about iDenfy?** We are only at the beginning of cooperation, but there have been no negative situations so far. **What problems is iDenfy solving and how is that benefiting you?** We needed help in the verification of Clients in the sanctions lists. iDenfy helped us to choose the most suitable lists, comfortable tariff and to quickly implement the service. **Official Response from The iDenfy Team:** > Thank you for your kind words, Olena! We're proud to hear that you chose to cooperate with iDenfy. Communication is a vital tool, and should you require any additional assistance, please feel free to reach out, and our team will be happy to assist. ### 18. Easy to use AML service **Rating:** 5.0/5.0 stars **Reviewed by:** Tereza J. | Marketing **Reviewed Date:** September 15, 2022 **What do you like best about iDenfy?** The dashboard is very clean and intuitive. WAs we do not have any deveopment department, we appreciated the fact, that we do not need to invest in outsourcing IT development of any sort because of integration and we could start using PEP & Sanctions monitoring from day one from their backoffice. **What do you dislike about iDenfy?** Nothing that I could think of. everything looks good. **What problems is iDenfy solving and how is that benefiting you?** We are in the manufacturing / supply business, so knowing our partners is essential. These days sanctions ar all over the place so we do not want to take any risks here and iDenfy solution solves our problem. **Official Response from The iDenfy Team:** > Tereza, we appreciate your positive review. Our team will be thrilled to hear that the dashboard experience seems seamless and clean – as for a company, this is always a work in progress. We are pleased that your business had a smooth integration experience. Also, we are glad that the PEP & Sanctions check, complying with KYC and AML requirements, was implemented immediately. Once again, thank you. ### 19. Best on market! **Rating:** 5.0/5.0 stars **Reviewed by:** Gintaras Z. | Money Laundering Reporting Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about iDenfy?** Smooth and easy verification process for our customers, as well great support for the company - always fast and reliable. **What do you dislike about iDenfy?** There is always space for improvement, but on daily basis nothing that bothers me compared to other tools on the market. **What problems is iDenfy solving and how is that benefiting you?** Clients verifications! With Idenfy it no stress and our ratio of success increased a lot. As well no need to worry about sanctions and PEPs. Idenfy takw care of it. **Official Response from The iDenfy Team:** > Gintaras, thank you for your 5-star review. We're glad to offer a smooth and easy verification process and provide reliable support if needed. We appreciate you took the time to share your feedback. ### 20. Excellent IDV and KYB tool - swift response from the team and amazing UX. **Rating:** 4.5/5.0 stars **Reviewed by:** Fabiana C. | KYB analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about iDenfy?** Amazing IDV tool, easy to use. Excellent support from the team and swift responses. iDenfy is good are updating clients with the latest features and constantly upgrading the products. Very easy-to-use backend tool, intuitive UX. Easy to pull/send data via API calls. **What do you dislike about iDenfy?** Overall the platform is ideal for any fintech. it would be ideal if the iDenfy team had more KYB compliance knowledge that would ensure its customer's the tools built are meeting EU regulatory standards. **What problems is iDenfy solving and how is that benefiting you?** IDV verification and KYB verification tool **Official Response from The iDenfy Team:** > Fabiana, we appreciate your review. It is fantastic to see your company's list of positive things that you enjoy while using iDenfy. Partnering together made us a better team as we saw a growing need for the latest features updates. We hope to continue on this learning curve, as KYB compliance knowledge is as essential to you as it is to us. Thank you for the feedback. ### 21. Very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander D. | Chief Financial and AML officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2022 **What do you like best about iDenfy?** Easy to use the software. Professionalism at the stage of implementation and customer service. Excellent customer responsiveness. **What do you dislike about iDenfy?** Until now, everything has been working well **What problems is iDenfy solving and how is that benefiting you?** iDenfy is solving a significant problem to help us meet AML/CFT compliance obligations and to be more productive and efficient with iDenfy software **Official Response from The iDenfy Team:** > Alexander, we sincerely appreciate you sharing your review. It is nice to hear that everything with iDenfy has been working well. We hope to maintain the same level of professionalism and customer service to provide the best service in the market. ### 22. Thanks to iDenfy team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about iDenfy?** I was impressed by the sales team's depth of understanding of our business model. It was super easy to work and find a solution to our problem. **What do you dislike about iDenfy?** When we started, there was a lack of features, but they have improved dramatically. The most important thing for us is that iDenfy cares about client feedback and updates their software frequently. **What problems is iDenfy solving and how is that benefiting you?** We are selling high-ticket online courses, and iDenfy ensures our content is safe from piracy. **Official Response from The iDenfy Team:** > Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience with our sales team and that we were able to understand your business model and find a solution that meets your needs. We appreciate your feedback regarding the lack of features when you first started using iDenfy, and we're glad to hear that our frequent software updates have helped to address this issue. At iDenfy, we strive to provide our clients with the best possible solutions and support, and we value your feedback as we continue to improve our service. Thank you for choosing iDenfy. ### 23. feature to fight fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about iDenfy?** 1. Manual review for human verification 2. Video of the identity document which is very helpful in identifying fraudulent activity **What do you dislike about iDenfy?** like other identity services, the computer (web) flow is not highly performant, but this is rather due to the hardware... **What problems is iDenfy solving and how is that benefiting you?** Fraudulent attempts **Official Response from The iDenfy Team:** > Thank you for your positive feedback regarding our manual review and video identity document feature. We appreciate your review and want to assure you that we understand how important it is to provide a reliable and efficient service. We're sorry you're experiencing some performance issues with the web flow. We're constantly working to improve our technology to deliver the best possible experience for our users. Please get in touch with our customer support team for further concerns or questions. Thank you for choosing iDenfy as your identity verification provider. ### 24. Great product and a very supportive team. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicu-Marian R. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2022 **What do you like best about iDenfy?** Excellent customer support from the entire team and straightforward approach on every topic. **What do you dislike about iDenfy?** it would help if they were better known on the local market in Romania **What problems is iDenfy solving and how is that benefiting you?** KYC/KYB/KYT **Official Response from The iDenfy Team:** > Nicu-Marian, thank you for your review. It is a delight to hear that our customer support carried through your needs and was able to help. We value straightforwardness, so your comment about the market in Romania will be passed on to our team. In the meantime, we're happy our technology could help resolve most of your issues. Thanks again. ### 25. Great service, perfect team. **Rating:** 5.0/5.0 stars **Reviewed by:** Giedrius V. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about iDenfy?** We are using iDenfy AML Sanction, PEP and Adverse media screening service. It helps us to minimize the risk of having business relations with blacklisted companies. Easy to use and instant results. **What do you dislike about iDenfy?** There is nothing to dislike. All processes are going well. **What problems is iDenfy solving and how is that benefiting you?** We are using PEP&Santions screening which is crucial these times. Databases cover all mandatory and nice to have lists globally. **Official Response from The iDenfy Team:** > Giedrius, we value your review. Wonderful to hear that your business uses so many of iDenfy's services. Minimizing risks while doing business with companies from all over the world is a must, so we're glad we could help. Thank you, and if we can lend you a hand with anything, please get in touch with us. ### 26. Happy to have them **Rating:** 4.5/5.0 stars **Reviewed by:** Marian P. | AML Compliance Manager (Operations) **Reviewed Date:** September 11, 2022 **What do you like best about iDenfy?** They are constantly working on improving the product. Their Support is quick in replying to our requests. Their modular approach allows us to pick only the desired modules. **What do you dislike about iDenfy?** The conversion rate could be better but here we also need to educate our clients in advance. **What problems is iDenfy solving and how is that benefiting you?** - ID and liveliness check - sanctions/PEP lists check - proof of address check - AML ongoing monitoring (365 days) **Official Response from The iDenfy Team:** > Thank you for sharing your feedback, Marian. We appreciate that you understand our platform's value by listing everything your company needs in the ID verification platform. The modular approach fosters a unique system for users to elevate software functionality to the maximum – we are glad it pays off. We will share your note on conversion rates with the team as we seek improvement, and in any case, if you need assistance, please get in touch with us. ### 27. Best comapny in the sector **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about iDenfy?** They are a great company that helps you in integration in a professional way and makes changes for your needs. Also, they are very nice people and we enjoy working with them. **What do you dislike about iDenfy?** That the user needs to get closer to the camera during the verification but everyone gets used to it. **What problems is iDenfy solving and how is that benefiting you?** The user needs to verify himself only during the singe and no more. **Official Response from The iDenfy Team:** > Thank you for your positive review. We are glad we could meet your company's needs and that your integration process was smooth. Security is a top priority to us, so during the verification process, you must be close to your camera to get the most accurate results while authenticating. Thanks again; let's keep this momentum going while working together. ### 28. Extreamly Sucessful Cooperation **Rating:** 5.0/5.0 stars **Reviewed by:** Michał K. | Head of IT Department, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about iDenfy?** Service is very accurate and easy to implement. **What do you dislike about iDenfy?** I do not see any. Cooperation is running very well. **What problems is iDenfy solving and how is that benefiting you?** Automation and optimization of KYC and AML procedures. **Official Response from The iDenfy Team:** > Michał, we appreciate your 5-star review. We are happy to be a provider that you enjoy, keeping your company secure. Let's continue this successful partnership, and if anything comes up, please get in touch with our 24/7 support team. ### 29. Excellent experience using service of iDenfy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about iDenfy?** What we like the most - is excellent support and assistance with all the questions we raise. iDenfy service is user-friendly, and the dashboard is simple - easy to navigate for all the employees. From the customer's experience - iDentity verification process is easy and clear. **What do you dislike about iDenfy?** There are not so many things to dislike. If there are some issues, iDenfy support solves them promptly. **What problems is iDenfy solving and how is that benefiting you?** Small technical issues and/or questions. **Official Response from The iDenfy Team:** > Thank you for choosing iDenfy as your ID verification provider. We appreciate your positive review and that your company doesn't have any problems. We value our support team members, and comments like these make their job worthwhile. We're also pleased about the feedback on our Dashboard – hopefully, it will be the same user-friendly experience moving forward. ### 30. Verify, Detect, Onboard and Enjoy **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas D. | Country Manager & CFO **Reviewed Date:** September 27, 2022 **What do you like best about iDenfy?** IDenfy created a powerful, all-in-one identity verification, fraud prevention and compliance platform that has a very convenient user interface. **What do you dislike about iDenfy?** I like everything. There is nothing that I could complain about. **What problems is iDenfy solving and how is that benefiting you?** The main problem that the solution is solving is the trustworthy partner that provides reliable customer identification service. **Official Response from The iDenfy Team:** > Jonas, we appreciate your 5-star rating. We, as a team, are trying to offer the best product we can, so to see that our platform fulfilled your needs as a company is fantastic. Our power is to be beneficial to our clients. Thank you. ### 31. Experience of successful cooperation for more than 3 years **Rating:** 5.0/5.0 stars **Reviewed by:** Jelena M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about iDenfy?** Reliable solution. Easy integration. Regular updates with new useful features. Quality and professional support team. Documentation is always kept up to date. Company leaders make decisions quickly and keep their word. **What do you dislike about iDenfy?** There could be more proactive marketing information about new services and features. **What problems is iDenfy solving and how is that benefiting you?** Remote customer identifications **Official Response from The iDenfy Team:** > Jelena, thank you for your 5-star rating. Our team will be glad to hear that integrating our solution was easy, and you can count on us if there's anything your business needs help with for over three years. If you need more knowledge on iDenfy's features, please check our Public Roadmap section on our website, where you will see what updates we are working on. Thank you once again! ### 32. Practical and adaptable service, easy to use and clean UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about iDenfy?** Very easy to use and provides accurate checking on all crucial points we want to investigate. **What do you dislike about iDenfy?** At this moment, I can't seem to find anything that I would dislike. **What problems is iDenfy solving and how is that benefiting you?** We can check the identity of our contractors even though they are working remotely from different parts of the world. **Official Response from The iDenfy Team:** > Thank you so much for the 5-star review. It means a lot to know you experienced accurate services on our part. Acknowledging our web designers' work is also a delightful detail to hear. We appreciate you choosing iDenfy for your identity verification or KYB/KYC needs. ### 33. Excellent professional services. **Rating:** 5.0/5.0 stars **Reviewed by:** Arnas V. | Chairman Of The Board, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about iDenfy?** Excellent, regulatory compliant services for licensed financial companies and beyond. Charges fees only for successful identifications, perfect track record. Universal API and the ability to use it as a web/mobile service. Smooth process and great customer support. **What do you dislike about iDenfy?** No issues at all. all processes work perfectly. **What problems is iDenfy solving and how is that benefiting you?** Remote identification, primary AML checks, sanctions screening. **Official Response from The iDenfy Team:** > Arnas, we appreciate the 5-star review. We value your comments regarding your experience with us. Our team will be glad to hear that charging only for successful identifications is one of the main things our customers appreciate the most. We're happy that we could authenticate your clients' identities on the go using the website and mobile forms. Again, thank you for your favorable comment! ### 34. User exp, great support, and flexible offer - the value of Idenfy **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil P. | CEO **Reviewed Date:** October 19, 2022 **What do you like best about iDenfy?** User experience, customer support and flexible offer. **What do you dislike about iDenfy?** I can't see any essential disadvantages of using Idenfy. **What problems is iDenfy solving and how is that benefiting you?** Identity verification of our suppliers and customers. **Official Response from The iDenfy Team:** > Kamil, we appreciate your review. It means a lot to know you experienced a seamless experience with iDenfy. We also hope to continue our end of the bargain in the future. ### 35. Perfect tool to solve KYC/KYB and more **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about iDenfy?** The KYC and KYB process works perfectly, the user experience and the technical aspect is perfect, we used idenfy for about 4 years now and had no issues. **What do you dislike about iDenfy?** Nothing, our experience with idenfy is perfect. **What problems is iDenfy solving and how is that benefiting you?** client on boarding process (KYC,KYB) **Official Response from The iDenfy Team:** > Thank you for the 5-star review and your loyalty. It is fantastic to hear that iDenfy could be of service for the past four years in the KYC/KYB process. It is nice to know that our software could help out in the gambling industry. ### 36. AML and Compliance Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about iDenfy?** User friendly, amazing customer support and KYC/KYB systems works perfectly. **What do you dislike about iDenfy?** At tge moment i have no negative comments. **What problems is iDenfy solving and how is that benefiting you?** Faster onboarding and Fraud risk mitigation. **Official Response from The iDenfy Team:** > Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that our platform meets your KYC/KYB requirements. Once more, many thanks from our team! ## iDenfy Discussions - [What is iDenfy used for?](https://www.g2.com/discussions/what-is-idenfy-used-for) - 1 comment - [View iDenfy pricing details and edition comparison](https://www.g2.com/products/idenfy/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A47%3A16+-0500&secure%5Bsession_id%5D=db3f0627-7cb8-4496-9cdb-1cab8e1bd0a5&secure%5Btoken%5D=1267382b03a2b04014e6f45c08edcbde5698b78ccf584aa5f5f6198aa32925bf&format=llm_user) ## iDenfy Integrations - [Bubble](https://www.g2.com/products/bubble/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## iDenfy Features **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication - Two-Factor Authentication - Multi-Factor Authentication - Out-of-Band Authentication - Mobile Authentication **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Fraud Detection** - Name Matching - Watch List - Scoring - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration - Generative AI - Third-Party Integrations - Data Verification - Age Verification - Multiple Authentication Methods - Third-Party Integration **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports - Reporting/Analytics **Administration** - Encryption - Audit Trails - Regulatory Compliance **Identity Verification** - ID Scanning - KYC - Credit Check **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies - PEP Screening **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics - Fraud Detection - Language Detection - Duplicate Detection **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Background Identification - Face Clustering - Identity Verification - Natural Language Processing - Mobile Access - Annotations - Intelligent Search - Third-Party Integration - Sentiment Analysis - Machine Learning - Deepfake Detection - Privacy Options - Image Classification - Data Import/Export - Real-Time Reporting - Multi-Language - Data Security - Image Analysis - Face Detection - Motion Tracking - Pose Estimation - Predictive Analytics - Face Analysis - Data Retrieval - Deep Learning - Multi-Device Support **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Agentic AI - Digital Customer Onboarding** - Decision Making **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage - AML Compliance - KYC Compliance - Background Screening **Additional Functionality** - Behavioral Analytics - Optical Character Recognition - Audit Trail - Records Management - Reporting & Statistics - User Onboarding - Biometrics - Predictive Analytics - AI/Machine Learning - Password Management - Real-Time Data - Secure Data Storage - Mobile Access - Barcode Recognition - Video Conferencing - Compliance Management - API - Address Validation - ID Scanning - AI Copilot - Location Tracking - Data Extraction - Onboarding - Risk Management - Digital Signature - Workflow Management - Data Capture and Transfer - Consent Management - Customer Data Management - For Financial Institutions - Behavior Tracking - Blockchain Support - SDKs - Search/Filter - Geolocation - Multi-Language - Scheduling - Authentication - Case Management - Approval Process Control - Alerts/Notifications - Access Controls/Permissions - Lifecycle Management - Document Management - Forms Management - Workflow Automation **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Additional Functionality** - Onboarding - Risk Management - Digital Signature - Workflow Management - Data Capture and Transfer - Consent Management - Customer Data Management - AI Copilot - Mobile Access - For Financial Institutions - Audit Trail - Video Conferencing - Behavior Tracking - API - Compliance Management - Blockchain Support - SDKs - Search/Filter - Geolocation - Generative AI - Multi-Language - Scheduling - Authentication - Case Management - Approval Process Control - Alerts/Notifications - Access Controls/Permissions - Lifecycle Management - Secure Data Storage - Address Validation - Biometrics - Document Management - Forms Management **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition - Optical Character Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making - AI/Machine Learning **Additional Functionality** - Workflow Management - Biometrics - SSL Security - Data Import/Export - Real-Time Data - Compliance Tracking - Document Storage - Real-Time Reporting - Data Verification - Customer Database - Investigation Management - Mobile Access - Reporting/Analytics - Search/Filter - Real-Time Analytics - Audit Trail - Behavior Tracking - Alerts/Notifications - Customizable Branding - Behavioral Analytics - Authentication - Fraud Detection - API - Case Management - Identity Verification - Risk Management - Reporting & Statistics - Real-Time Notifications - Risk Analysis - Third-Party Integrations - Contact Database - Data Capture and Transfer - Compliance Management - SARs - Alerts/Escalation - AI Copilot - Background Screening - Secure Data Storage - Generative AI - Onboarding - Digital Signature - Consent Management - Customer Data Management - For Financial Institutions - Video Conferencing - Blockchain Support - SDKs - Geolocation - Multi-Language - Scheduling - Approval Process Control - Access Controls/Permissions - Lifecycle Management - Address Validation - Document Management - Forms Management ## Top iDenfy Alternatives - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (122 reviews) - [Sumsub](https://www.g2.com/products/sumsub/reviews) - 4.6/5.0 (122 reviews) - [Ondato](https://www.g2.com/products/ondato/reviews) - 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