iDenfy stands out for its user-friendly interface, making the identity verification process smooth and accessible. It delivers fast and accurate results through a combination of AI and human checks, ensuring both speed and reliability. The platform supports a wide range of global ID documents and meets strict compliance standards like GDPR and AML. Its seamless integration options also make it easy to adopt across various business environments. Review collected by and hosted on G2.com.

One of the main drawbacks of iDenfy is that its pricing may be less accessible for smaller businesses with limited budgets. In certain edge cases, such as poor lighting or damaged documents, the system can produce false negatives. While integration is flexible, customisation of the user-facing interface may be somewhat limited. Additionally, its performance depends heavily on a stable internet connection, especially during live verifications. Review collected by and hosted on G2.com.

The document scanning feature is both fast and accurate, allowing us to review customers efficiently. Biometric checks are straightforward and user-friendly, making the process easy for our users. The risk scoring provides valuable insight into which profiles may require more thorough examination. Additionally, the integration with our onboarding system works seamlessly. Review collected by and hosted on G2.com.

Occasionally, certain rare documents require more time for verification, which can delay some cases. Improving the speed of manual reviews would be beneficial. Review collected by and hosted on G2.com.

I appreciate the smooth and quick setup process, supported by a very helpful and friendly iDenfy team. Their automated checks for regulatory compliance, including email, sanction, and web checks, are incredibly beneficial. The quality of service, flexibility in meeting our needs, and customer service are top-notch. Moreover, iDenfy's ability to meet specific needs, ensures confidence in their service. Review collected by and hosted on G2.com.

I would like all of their plans to cover data storage for at least 5 years, as this is the minimum that regulators typically require. Review collected by and hosted on G2.com.

As an IT Administrator, I really appreciate how seamless the integration was with our existing systems. The API is well-documented, and setting up the verification workflows only took a short time. The platform provides reliable identity verification with strong fraud detection, and the dashboard makes it easy to monitor user activity in real time. I also like that iDenfy covers multiple compliance requirements (KYC/AML), so we don’t need to rely on separate solutions. Review collected by and hosted on G2.com.

The only drawback I’ve noticed is that sometimes the verification process can take a bit longer for users with lower-quality ID scans. Review collected by and hosted on G2.com.

The document and biometric verification process is both quick and precise, which has greatly minimized the friction we used to experience during onboarding. The platform integrates seamlessly with our current onboarding flow via APIs, and its global ID coverage is outstanding. Ongoing fraud monitoring has enabled us to identify and address risky profiles before they pose a threat. Review collected by and hosted on G2.com.

The cost of extra advanced checks can rise significantly if there is a sudden increase in the number of users. Review collected by and hosted on G2.com.

iDenfy’s KYC and ID verification process is impressively efficient. The AI quickly reviews documents and performs facial recognition within seconds, which significantly cuts down on the need for manual checks. I also value the ability to customize compliance rules for various regions, as this helps ensure complete alignment with local regulations. Review collected by and hosted on G2.com.

Some ID types from less common regions may require more time to verify, and at times, the instructions for retrying can be unclear for end-users. Review collected by and hosted on G2.com.

I appreciate how iDenfy blends automated identity checks with human verification, providing an ideal mix of accuracy and efficiency. The extensive global coverage for document verification is impressive, and the setup process was fast. It's a great relief to know that compliance is managed effectively without causing delays in onboarding. Review collected by and hosted on G2.com.

Occasionally, the manual review process can take a bit more time when dealing with less common IDs, but this is understandable considering the emphasis on quality control. Review collected by and hosted on G2.com.

The API is clean and well documented, so our developers integrated the KYC flow into our onboarding funnel without friction. Passport and proof-of-address checks for GCC investors are accurate, and the retry logic plus webhooks make the process stable in production. The support team answers quickly and brings useful suggestions, not canned replies. Review collected by and hosted on G2.com.

The dashboard could use faster bulk filtering for large review queues. It's not a blocker, just quality of life improvements. Review collected by and hosted on G2.com.

Idenfy is giving us a good identity verification process right at the start itself. Because of this the integrity of the customer data is strong and we are not wasting time later correcting errors. The dashboard is simple, the team is finding it easy to use, and it is really helping us in maintaining compliance standards Review collected by and hosted on G2.com.

Getting direct read-only access for our audit team is not very easy and we often need our admin to manually export the evidence we need to test and this is taking extra time Review collected by and hosted on G2.com.

iDenfy’s automated ID verification process is both quick and precise, while also meeting key KYC regulatory standards. The platform offers several verification options, such as facial recognition, document scanning, and live checks. These features are crucial for identifying and preventing advanced fraud attempts. Review collected by and hosted on G2.com.

Offering more options for customizing reports would make it easier to adapt fraud summaries specifically for management reviews. Review collected by and hosted on G2.com.