ICIMS Features
Platform (8)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Is accessible from a mobile device and by users on the go.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Sourcing (5)
Candidate Search
Searches for qualified candidates by integrating with career sites.
Career Page Configuration
Configures branded career page for the users website.
Social Sourcing
Enables the user to share job posting on social channels.
Job Posting
Posts job listings to job boards.
Candidate Sourcing Metrics
Reports where applicants are finding job listings.
Candidate Management - Applicant Tracking System (7)
Candidate Evaluations
Enables users to share feedback on candidates.
Applicant Data Management
Stores applicant data that can be accessed by multiple people on a team.
Hiring Processes Tracking
Tracks a candidates spot in the hiring process.
Automated Resume Parsing
Analyzes resumes and applicant data based on user-selected preferences.
Scheduling
Integrates with calendars and allows the scheduling of phone screens and interviews.
Candidate-Facing Statuses
Enables candidates to view their position in the process.
Workflow Building
Enables the building of custom recruiting workflows.
Platform Content (10)
Forms Library
Provides users with a pre-built library of templated forms related to the hiring process.
E-Forms
Provides electronic forms for employees to complete.
E-Signature
Enables new hires to sign forms electronically.
Background Checks
Enables the employer to perform background checks.
Offer Letter Approvals
Provides user with offer letter templates.
Offer Letter Templates
Enables all stakeholders to approve offer letters.
Digital Strategy
Manages employer branding across mobile, digital, and social media.
Candidate Relationship Management
Offers a candidate relationship management (CRM) system to track and organize candidates across mobile, digital, and social media.
Employer Branding
Provides tools that help optimize employer branding on career sites, job portals, and employee testimonial pages.
Social Recruiting
Provides social recruiting tools, job distribution features, and candidate relationship management (CRM) capabilities.
Platform Additional Functionality (7)
Self-Service Portal
Enables employees to login and view their onboarding process.
Automated Team Introductions
Introduces new hires to employees based on org chart.
Compliance Training
Provides training on relevant compliance issues.
Automated Onboarding Workflows
Provides workflows which track new hire progress.
Onboarding Notifications
Provides notifications about the onboarding process to both the new hire and manager.
Dashboard
Has a centralized dashboard for users to interact with.
Mobility
Is accessible from a mobile device and by users on the go.
Platform Data (3)
Time-to-Productivity Reporting
Provides metrics on the time it takes a new hire to reach productivity.
Onboarding Process Reporting
Provides holistic Metrics on the onboarding process.
Visualization
Contains tools to visalize data sets or workflows.
Workflow Automation (4)
Contract Management - Health Care Credentialing
Automates the creation and setup of contracts and applications
Workflow Management - Health Care Credentialing
Configures, customizes, or modifies credentialing paperwork and/or workflow
Database Management - Health Care Credentialing
Maintains provider database
User Authorization - Health Care Credentialing
Provides varying access levels to administrators, stakeholders, etc.
Compliance (3)
Facility Management - Health Care Credentialing
Supports healthcare facility policies, requirements, and needs
Facility Compliance Management - Health Care Credentialing
Manages vendor or provider access controls and compliance
Industry Compliance Management - Health Care Credentialing
Adheres to or aligns with relevant industry regulation
Verification (3)
Provider Database Collection - Health Care Credentialing
Pulls data from a regularly updated or real-time provider database
Privileging - Health Care Credentialing
Streamlines monitoring, screening, and verification of sources
Commitee Review - Health Care Credentialing
Provides a built-in commitee review process manager
Document Management (3)
Credentialing e-Documentation - Health Care Credentialing
Stores and maintains credentialing documentation in the cloud
Document Database - Health Care Credentialing
Stores and maintains credentialing documentation in a secure server
Information Audit - Health Care Credentialing
Automates notifying and following up with missing information or documentation
Basics (2)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Additional Functionality (3)
Dashboard
Has a centralized dashboard for users to interact with
Cloud
Provides a cloud based version of the platform
Mobility
Is accessible from a mobile device and by users on the go.
Content (2)
Automation
Automates some or all operation related tasks
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Recruiting and Onboarding (5)
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Onboarding
Tracks key steps in onboarding process including new employee orientation and employee payroll documents.
Sourcing and Candidate Identification
Search broad candidate pool to recruit passive talent
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Applicant Tracking
Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Platform Functionality (4)
Sourcing and Candidate Identification
Search broad candidate pool to recruit passive talent
Job Posting
Ability to post job descriptions and allow candidates to apply within software or on company's website.
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Applicant Tracking
Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Operations (5)
Personnel Management
Maintains, tracks, and reports on stored records and database of all medical employees and personnel
Talent Management
Assists HR responsibilities throughout the entire employee lifecycle, from recruitment and hiring to offboarding
Regulation and Compliance
Ensures and maintains compliance across the health care organization
Metrics and Reporting
Tracks and generates metrics and reports regarding the health and vitality of the organization
Third-Party Integrations
Streamlines integration with third-party HR solutions for comprehensive employee, facility, and benefits management
Platform Basics (3)
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Integrations
Offers a built-in applicant tracking system (ATS) or integrates with third-party ATSs.
Platform Performance (3)
Automation
Automates some or all operation related tasks.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Career pathing (2)
Employee Profiles
Maintains user profiles for each employee that includes data such as existing skills, work history, and career interests.
Career Paths
Generates personalized career paths for employees.
Opportunity matching (2)
Opportunity Database
Maintain a customized database of opportunities for employees to pursue, such as mentorships, internal job openings, projects, or online courses.
Opportunity Matching
Automatically matches employees with relevant career development opportunities.
Analytics and integrations (3)
Skills Analytics
Displays analytics dashboards showing employee capabilities and potential organization-wide skill gaps.
Reporting
Generates reports on talent marketplace usage and engagement.
Integrations
Integrate with HR software to facilitate the seamless sharing of employee data.
Generative AI (1)
AI Text Generation
Allows users to generate text based on a text prompt.
Recruitment Platform - Recruitment Platforms (6)
User Permissions
Gives administrators the power to restrict views, functionality, access, and abilities by role.
Sourcing
Creates an automated, passive source of potential candidates.
Interviews
Schedules, manages, and hosts live or records video interviews.
Dashboard
Provides a detailed analytics dashboard with customization options.
Internationalization & Locationalization
Allows users to use the platform in multiple languages and provides localization options
Customization
Lets administrators customize to accomodate unique workflows with custom rules, fields, views, or algorithms.
Recruitment AI - Recruitment Platforms (3)
Candidate Matching
Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile.
Gen AI in Talent Acquisition
Provides generative AI for the creation of job descriptions, onboarding materials, or talent acquisition tasks.
Engagement
Uses automated messaging, tracking, or a chatbot to assist in candidate engagment.
Agentic AI - Recruiting Automation (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Recruitment Platforms (1)
Natural Language Interaction
Engages in human-like conversation for task delegation
AI - Applicant Tracking Systems (ATS) (3)
Predictive Insights
Admin can use predictive AI analytics to better match candidates to positions.
AI Job Description
Users can generate job descriptions with generative AI.
Chatbot
Provides an AI chatbot to guide users through the hiring process.
AI Core Recruiting (4)
Automated Resume Screening
Identifies best-fit candidates by comparing job requirements with AI-derived insights from candidate data.
End-to-End AI Recruiting Workflow
Uses AI across the full recruiting lifecycle including sourcing, matching, screening, engagement, scheduling, and recruiter decision support.
Adaptive AI Model Refinement
Improves AI accuracy over time by using and adapting new information from hiring data, recruiter input, or labor market trends.
Human Oversight
Ensures human can review and validate all the AI-driven hiring functionalities, and adjust, or override AI-driven candidate recommendations and make final hiring decisions.
AI Interviewing & Assessment (1)
AI-Enabled Interviews & Assessments
Conducts and evaluates candidate interviews or assessments using AI to interpret responses, identify patterns, and generate structured feedback.
Job Content Creation (1)
AI-Generated Job Descriptions
Creates or enhances job descriptions using AI by analyzing role requirements, relevant skills, and market insights.
AI Candidate Interaction & Outreach (3)
Automated Interview Scheduling
Coordinates interview times by syncing calendars and availability using AI-based scheduling tools.
Conversational Chatbots & Virtual Assistants
Allows candidate to interact with chatbots or virtual interviewers to answer questions or submit information.
AI-Driven Outreach & Follow-Ups
Uses AI to streamline and manage email or message sequences to automate candidate communication, outreach, and follow-ups.
AI Candidate Evaluation & Insights (3)
Recruiter Decision Support
Surface actionable suggestions to recruiters for candidate selection or hiring improvements based on AI analysis of recruiting data.
AI-Based Candidate Ranking
Uses AI to evaluate resumes and application data to automatically sort candidates by likelihood of success in a role.
AI-Based Candidate Assessment
Uses AI to generate candidate scores using customizable or dynamic metrics such as skills match, experience, or assessment data.





