Hyperproof Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Hyperproof Media

Hyperproof Demo - Real-time overviews on audit preparedness
Hyperproof will help you understand your audit preparedness by making it easy to manage evidence requests from your auditor and identify key requirements that are missing controls or controls that are missing proof in a single place.
Hyperproof Demo - Compliance management at scale
Hyperproof is an intuitive, easy-to-use platform for doing work in the security assurance, privacy and corporate compliance realms. With Hyperproof, you can get started quickly with any compliance framework, cut out manual work related to control mapping, control testing, evidence collection/mana...
Hyperproof Demo - Integrated risk management
With Hyperproof’s intuitive Risk Register, risk owners from all functions and business units can document their risks and risk treatment plans, and organizations’ leaders can better prioritize risk management activities. You can also tie a control to a risk and gauge how much of a specific risk h...
Hyperproof Demo - Task management and automated reminders
Hyperproof helps you ensure that controls are up-to-date and operational throughout the year by ensuring your team members know their assignments and when tasks need to be completed.
Hyperproof Demo - Managing files/records for audits
Hyperproof is built to reduce administrative overhead from the entire evidence collection and management process. Instead of searching through different emails, file storage systems, and Slack messages to locate an evidence file, you can upload all of your evidence into Hyperproof, link evidence ...
Hyperproof Demo - Automation with integrations
Hyperproof integrates with dozens of services across cloud storage, project management, communications, cloud infrastructure, DevOps, security, and business applications so that compliance work can fit seamlessly into your existing business processes and workflows. In addition, we have hundreds o...
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Hyperproof Reviews (210)

Reviews

Hyperproof Reviews (210)

4.5
210 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Hyperproof for its ease of use and centralized compliance management, which simplifies the audit process and enhances collaboration among teams. The platform's intuitive interface and automation features significantly reduce manual effort, making compliance tasks more efficient. However, some users note a common learning curve for new users, which may require additional time to navigate effectively.

Pros & Cons

Generated from real user reviews
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Michael O. B.
MB
Principal Officer
Small-Business (50 or fewer emp.)
"A Robust GRC Solution"
What do you like best about Hyperproof?

Great features that facilitate risk assessment, control ownership, collaboration, evidence management, and efficient audit project performance. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

Compared to many other solutions in the industry, it is not cheap. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi Michael, just wanted to say a quick thank you for sharing your experience with Hyperproof! Our team is so happy to see that you get a lot of value from our features in risk, controls, evidence management and audit performance. We appreciate the opportunity to work with you and look forward to our continued relationship in the future!

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Hyperproof is a great tool!"
What do you like best about Hyperproof?

Hyperproof is awesome! It's been great at helping us track risks, issues, and during audits. The frameworks help guide us to create the right control set. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

The LiveSync and Hypersync options are a bit confusing and not as intuitive with the documentation. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi there, we so appreciate your review and for sharing a little about your experience with Hyperproof! We love to see that you're getting what you need for tracking risks and issues during audits. Our team works hard to keep the control sets updated in the frameworks guide as well, so they'll be really pleased to see that. In addition, I'll let our training/support documentation team know about your comment on Livesync and Hypersyncs—they are such useful features so we want to make sure everyone can use them to their full ability. In the meantime, do not hesitate to reach out to your Customer Success representative who can explain them more thoroughly! Again, thank you for the review!

Dennis M.
DM
Manager, Security GRC
Mid-Market (51-1000 emp.)
"Current Hyperproof Customer"
What do you like best about Hyperproof?

The available programs and compliance initiatives that are available are the best features. Additionally, the Jumpstart feature is great to be able to measure current progress to other programs. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

There are several things that we do not like. The first is a lack of control of notifications. While we don't want it to be noisy, the ability to configure and customize notifications is crucial to managing a compliance program. The connections/integrations between Slack and Jira need some work as they are cumbersome and require manual configuration. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi Dennis,

We really appreciate the time you took to write this review and share your thoughts with the community! We're also glad to see you're getting value from those Hyperproof features, whether through our program and compliance initiatives or with the jumpstart feature.

In addition, thank you for your feedback on control notifications—we are currently working on improvements for that feature to release sometime this year. I have let our team know about the manual configuration issues with Jira and Slack, but we would be grateful if you could let our customer success team know directly (customer_success@hyperproof.io) about any specific changes you would like to see. We want to make sure you can realize significant benefits and cost savings with us, so please let customer success know about any roadblocks you may be running into! Again, thanks for your review.

Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"Information Security Manager"
What do you like best about Hyperproof?

Makes the security questionnaire clean and easy for clients to view Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

I wish there was an expand all option in edit Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi there,

Thanks so much for the review! We love to see that you're getting a lot of value from our security questionnaire features, a key part to any vendor management program. If you haven't already let your customer success representative know about the "expand all" option you'd like in edit, please do! We try our best to add the features clients would like in our next sprints. I have passed along your note to our team as well.

Again, we appreciate you sharing a little about your experience with us!

Verified User in Legal Services
EL
Mid-Market (51-1000 emp.)
"Excellent CMS tool for both preparation and audit"
What do you like best about Hyperproof?

We recently used this tool to prepare for our SOC 2 Type 2 audit. Once prep was complete, we set up the audit itself within Hyperproof for our auditors and used it to track progress of the audit with auditors. The "My Work" feature made it easy for my team to track its activities and the delegation to stakeholders in the business made it easy to gather evidence. Another excellent feature is that as we use Hyperproof now to prepare for ISO 27001, all the work we did for SOC 2 transferred over to the ISO framework, saving a tremendous amount of time and effort. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

There is a bit of a learning curve, but the interface is efficient after you get used to its quirks.

it would be wonderful if it were possible to right-click on various objects in the interface and open them in another tab. In particular, the ability to right-click on specific controls or groups of controls or document upload information would save quite a bit of time without losing focus on the task at hand. Review collected by and hosted on G2.com.

Response from Peter Arnegard of Hyperproof

Thank you for sharing your positive experience with using Hyperproof for your audit preparation and tracking progress. We're glad to hear that the tool has been helpful in transferring work from SOC 2 to ISO 27001, saving you time and effort. We understand your feedback about the learning curve and interface, and we'll take note of your suggestion for right-click functionality to enhance user experience.

Greg D.
GD
Senior Director of Infosec, Privacy, and Compliance
Mid-Market (51-1000 emp.)
"Expansive risk management lifecycle and great customer support"
What do you like best about Hyperproof?

Hyperproof continues to roll out features that address focused areas for improving integrations and features, but also fuller modules that pull in other critical components of the risk management lifecycle. They have maintained focus on allowing users to easily view the health of controls and the overall risk management program. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

Frankly, what I dislike the most is the lack of available time to fully explore and roll out the features to engage our entire team. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi Greg,

We really appreciate the kind words about your experience with the Hyperproof platform! Nothing is better than when we hear things like this from our customers.

As you explore our platform more along with the Risk Register and Vendor Management modules, do let us know if you have any questions along the way! Again, thanks so much.

MP
Program Manager
Mid-Market (51-1000 emp.)
"Audits made Easy"
What do you like best about Hyperproof?

Hyperproof checked many boxes for us, it is easy to use and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

Nothing missing but some of the automations don't connect as effectively as hoped. Working through enhancing those with the team. Review collected by and hosted on G2.com.

Response from Peter Arnegard of Hyperproof

We're glad to hear that Hyperproof has been easy to use and implement for you. We appreciate your feedback on the automations, and we're constantly working to enhance the platform. Thank you for the recommendation to others considering Hyperproof - planning upfront access is indeed important. We're pleased to hear that Hyperproof is providing a centralized solution for building audits, collecting evidence, and monitoring progress.

Chris P.
CP
Privacy and Security Certifications Manager
Mid-Market (51-1000 emp.)
"Very useful too for audit management and documenting controls"
What do you like best about Hyperproof?

Hyperproof is a very straight forward tool to use and not very complicated. Very handy when it comes to uploading evidence and assigning them to controls. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

Flexibility with customised features would be good to have. We can suggest new features though which is very useful! Review collected by and hosted on G2.com.

Response from Peter Arnegard of Hyperproof

We're glad to hear that you find Hyperproof straightforward and handy for managing controls and evidence. We appreciate your feedback about custom features and will definitely consider it for future updates.

Verified User in Accounting
CA
Small-Business (50 or fewer emp.)
"Auditor"
What do you like best about Hyperproof?

I like that Hyperproof is customizable to fit the client's environment. I also think that it promotes better operating effectiveness of controls and helps clients to stay organized. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

I don't like that there is no way for a client to set up an evidence process. Ideally, a client would be able to templatize the evidence supporting the control so that Hyperproof is telling the clients what evidence to provide to show that the control is operating. Review collected by and hosted on G2.com.

Response from Tarryn Marcus of Hyperproof

Thank you for your feedback! We are continuing to invest in control automation and support in 2022, which we expect to address your request. If you’d like to provide more specific feedback, please reach out to the Hyperproof team.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Hyperproof as the foundations of our SOC2 programme"
What do you like best about Hyperproof?

Hyperproof provided the basis for our SOC2 control set and programme, and helps us automate monitoring and maintenance of the process. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

While the sample controls were useful, more templated policies and procedures would have been useful. Review collected by and hosted on G2.com.

Response from Peter Arnegard of Hyperproof

Thank you for sharing your experience with Hyperproof. We're pleased to hear that it has helped you automate monitoring and maintenance of your SOC2 control framework. We understand your feedback about the need for more templated policies and procedures, and we'll certainly consider that for future improvements.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

14%

Perceived Cost

$$$$$

How much does Hyperproof cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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Hyperproof Features
Audit Types
Audit Trail
Updates
Integration
Security & Privacy
Flexibility
Implementation
Training & Learning
Customer Support