Hyperproof Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Hyperproof Media

Hyperproof Demo - Real-time overviews on audit preparedness
Hyperproof will help you understand your audit preparedness by making it easy to manage evidence requests from your auditor and identify key requirements that are missing controls or controls that are missing proof in a single place.
Hyperproof Demo - Compliance management at scale
Hyperproof is an intuitive, easy-to-use platform for doing work in the security assurance, privacy and corporate compliance realms. With Hyperproof, you can get started quickly with any compliance framework, cut out manual work related to control mapping, control testing, evidence collection/mana...
Hyperproof Demo - Integrated risk management
With Hyperproof’s intuitive Risk Register, risk owners from all functions and business units can document their risks and risk treatment plans, and organizations’ leaders can better prioritize risk management activities. You can also tie a control to a risk and gauge how much of a specific risk h...
Hyperproof Demo - Task management and automated reminders
Hyperproof helps you ensure that controls are up-to-date and operational throughout the year by ensuring your team members know their assignments and when tasks need to be completed.
Hyperproof Demo - Managing files/records for audits
Hyperproof is built to reduce administrative overhead from the entire evidence collection and management process. Instead of searching through different emails, file storage systems, and Slack messages to locate an evidence file, you can upload all of your evidence into Hyperproof, link evidence ...
Hyperproof Demo - Automation with integrations
Hyperproof integrates with dozens of services across cloud storage, project management, communications, cloud infrastructure, DevOps, security, and business applications so that compliance work can fit seamlessly into your existing business processes and workflows. In addition, we have hundreds o...
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Hyperproof Reviews (210)

Reviews

Hyperproof Reviews (210)

4.5
210 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Hyperproof for its ease of use and centralized compliance management, which simplifies the audit process and enhances collaboration among teams. The platform's intuitive interface and automation features significantly reduce manual effort, making compliance tasks more efficient. However, some users note a common learning curve for new users, which may require additional time to navigate effectively.

Pros & Cons

Generated from real user reviews
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Scott U.
SU
Senior Security Engineer - Delaware Department of Finance & Comptroller of Maryland
Mid-Market (51-1000 emp.)
"Software is well organized for compliance tracking"
What do you like best about Hyperproof?

Software helps my company to organize documentation and requirements for compliance tracking. When uploading documents, it is easy to see which controls are lacking documentation. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

I have experienced frustration with the product as some functionality does not work well with Firefox, particularly when downloading artifacts already uploaded. Having to switch browsers works, but the product would improve with more thorough cross-browset testing. Review collected by and hosted on G2.com.

Response from Tarryn Marcus of Hyperproof

Thank you for your feedback! We definitely want to ensure that Hyperproof operates well across all browsers. A member from customer success will reach out to help troubleshoot this issue.

Jessica P.
JP
Security Compliance Specialist
Mid-Market (51-1000 emp.)
"HyperProof Review"
What do you like best about Hyperproof?

How organized the layout helps make navigation easy. The Dashboard is an invaluable tool to give oversight of the progress of each control and freshness. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

I haven't run into anything I dislike so far. Review collected by and hosted on G2.com.

Response from Peter Arnegard of Hyperproof

Thank you for sharing your positive experience with Hyperproof. We're thrilled to hear that our platform has been able to provide valuable insights and organization for your audit process.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Intuitive Product, Customer-Focused Company"
What do you like best about Hyperproof?

We chose Hyperproof because it was intuitive. When demoed against competitors, my non-compliance coworkers could easily grasp the functionality and purpose. When I, as a compliance specialist, used it to perform compliance-related tasks, it was apparent how all the tasks fit together, how controls were mapped to requirements, and how to move through the application to complete required functions. Beyond simply analyzing the product's functionality, though, I was also swayed by the people at Hyperproof. Forming a partnership with Hyperproof is a joy. Hyperproof aims to make their customers feel like they're on their side, working hard to tune the product to the customer's need, incorporate feedback, etc. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

My perception of the GUI and design language is that it's dated. It also isn't very responsive, i.e. the elements don't tend to adjust when resizing the window. Also, some links simply can't be right-clicked to facilitate opening them in a separate tab, making navigating a bit painful. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hello,

It means a lot to us that you shared a review! We appreciate the time you took to write out your experience with us, and we're really happy to see that you've gotten so much value out of the platform—whether through its ease of use, control mapping, or the task features. We are also extremely thankful to have such a great partnership with customers like you.

Thanks also for your feedback on the GUI and design—if you haven't yet, please let a customer success representative know the specifics for what you'd like changed so we can make sure the platform is ready for you to do anything. Some things you mentioned, like the ability to right-click to a separate tab, has been implemented since your review! Thank you again for your words and always reach out if we can help with anything.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Solid Compliance Tool, But Could Have More Features"
What do you like best about Hyperproof?

I like the labeling feature within Hyperproof to label proof and controls. I think one of the neat features is that they already have a lot of compliance frameworks pre-loaded, but you can also create your own. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

There could be some more features like allowing multiple people to upload proof (one to many relationship). Occasionally, the system will stop functioning but once you refresh it starts working again. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hello, we really appreciate your feedback! The label feature is a customer favorite, so we're happy to see that you are enjoying them and utilizing our pre-built compliance frameworks.

If I'm understanding your review correctly, allowing multiple people to upload proof does exist using both our roles and permissions (adding different people to upload proof), and as features in labels and controls. Please reach out to your customer success rep (customer_success@hyperproof.io) and they would love to demonstrate this functionality, or if this is about something different please let them know! We want to make sure you have all the tools you need to be successful. Again, we really appreciate your time for the review.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Compliance Operations is the key"
What do you like best about Hyperproof?

Hyperproof tries to help you build an actual process, both automated and semi-automated, around achieving and the maintaining compliance across the org. Its integrations with SaaS providers makes it easy to pull in relevant files and proofs. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

It can be a bit of a learning curve to figure out how to structure controls, particularly when you have many different compliance requirements. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi there, thanks so much for taking the time to write a review! We are really pleased you have found such value in the platform, such as the way controls, reqs, and proofs are linked together. We also appreciate the feedback on figuring out how to structure controls—while this process will vary by every team's needs, we are always working on improving documentation in our help center to ensure you can get the most of our product. I will pass your note along to the right members of our team!

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Hyp"
What do you like best about Hyperproof?

I like the ability to centrally manage documents in Hyperproof and easily assign relationships to controls and labels. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

Most of the features we have requested are either "on the roadmap" for later or not considered at all. Granted, the team has been very receptive to our requests for features. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hi there, thank you so much for your review! We hope you continue to find added value and time saving with Hyperproof's platform as you roll out your first audit.

Our product roadmap is prioritized by the amount of similar requests across orgs, so we really appreciate the ones you have submitted as it will help us gauge how we can best roll out new options in the future. If you haven't already, please let our customer success team know about any roadblocks so we can work to make sure you have everything you need! Thank you again for taking the time to write a review and let us know if there's anything we can do to support you as you use Hyperproof with your first audit.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Very Responsive and Hands-on"
What do you like best about Hyperproof?

The team is very responsive. We just underwent a transition and it was all hands on deck to get this transition done. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

I have no complaints. The team has been great to us and provided us with what we have needed. Review collected by and hosted on G2.com.

Response from Tarryn Marcus of Hyperproof

Thank you for the kind review! Glad to hear that you are getting the support you need from our team.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Great product for startups!"
What do you like best about Hyperproof?

The evidence control mapping is the best feature. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

Lack of support for HITRUST. At the time, we were not able to import our controls and implementations. I believe this has changed since we last used it. Review collected by and hosted on G2.com.

Response from Peter Arnegard of Hyperproof

Thank you for sharing your positive experience with our evidence control mapping feature. We understand the importance of supporting HITRUST and have made improvements to address this concern. We now offer support for importing controls and implementations, and we appreciate your feedback as we continue to enhance our product to better serve your GRC, Policies & Procedures needs.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Great product simplifying and centralizing audit processes"
What do you like best about Hyperproof?

Hyperproof includes a good library of industry standard audit guidelines which are customizable to fit the scope of client needs. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

The tool is great for helping track audit progress. Adding more visuals would be helpful when presenting to senior leaders. Including dashboards and exportable graphs would be great. Review collected by and hosted on G2.com.

Response from Bryan Nakata of Hyperproof

Hello, we really appreciate your review! It's great to read that you've been able to save so much time and human error with our evidence collection features, along with your statement about simplifying the tedious parts of audit processes.

Your recommendation to add more visuals, dashboards and exportable graphs is actually already on the way! We have extensive dashboarding coming in Q1 and Q2 of this year. Please reach out to your customer success representative if you would be interested in learning more about what's ahead. Again, thanks for taking the time to review Hyperproof.

John J.
JJ
S
Mid-Market (51-1000 emp.)
"Great company that's really customer focused"
What do you like best about Hyperproof?

They make managing compliance efforts much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Hyperproof?

I wish they had SSO integrations with their app. Review collected by and hosted on G2.com.

Response from Tarryn Marcus of Hyperproof

Hi John, Thank you for the kind words about our product. I did want to mention that we do have SSO functionality, and our CS team would be happy to help get that set up for you. I have also included a document from our help center that walks you through setting it up - https://docs.hyperproof.io/your-organization/enabling-sso-okta/.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

14%

Perceived Cost

$$$$$

How much does Hyperproof cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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Hyperproof Features
Audit Types
Audit Trail
Updates
Integration
Security & Privacy
Flexibility
Implementation
Training & Learning
Customer Support