--- title: HubSpot Sales Hub Reviews meta\_title: 'HubSpot Sales Hub Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13907 reviews by the users' company size, role or industry to find out how HubSpot Sales Hub works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 13907 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HubSpot Sales Hub Reviews & Product Details Visit Website Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. * * * Product Website HubSpot Sales Hub Seller [HubSpot](https://www.g2.com/sellers/hubspot) Discussions [HubSpot Sales Hub Community](https://www.g2.com/products/hubspot-sales-hub/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish Solution Type All-in-One Overview by Elise Beck Show More ## Pricing Pricing provided by HubSpot Sales Hub. ### Free HubSpot CRM $0.00 [ View More Pricing Information ](https://www.g2.com/products/hubspot-sales-hub/pricing) ## HubSpot Sales Hub Integrations (179) What do users say about integrations? 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JM Jigar M. Associate Quality Assurance Engineer Mid-Market (51-1000 emp.) 12/8/2023 "An Intelligent employee!!!" 4.5/5 What do you like best about HubSpot Sales Hub? HubSpot’s AI features, especially Breeze Assistant and Breeze Customer Agent, have made my day-to-day CRM work much smoother and more efficient. Breeze Assistant helps me with everyday tasks like summarizing customer information, drafting content, organizing follow-ups, and supporting sales, marketing, and service-related workflows. what I like most is that it saves time on repetitive tasks and helps me stay focused on the work that actually needs my attention. Breeze Customer Agent is also very useful because it can respond to customer questions using our business content, which makes customer support faster and more consistent. Overall, these features make HubSpot feel more modern, practical, and easier to use in daily work. They reduce manual effort and give me more time to focus on important tasks, customer relationships, and business growth. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? This is totally my personal pespective i found the pricing a bit too high , i have opted for AI features so i pay the price , but if they make it a little lighter on the price that be great !!! other than that its great Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? The biggest benefit is that it saves time and gives better clarity on what needs attention. Instead of switching between multiple tools or manually checking everything, I can quickly understand where each deal stands and what action I need to take next. This helps me work more efficiently, improve communication with customers, and focus more on closing deals and building better customer relationships. Review collected by and hosted on G2.com. Show More 6/8/2026 Validated ReviewerSource: Organic Review from User Profile ![Emma B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma B.") EB Emma B. Small-Business (50 or fewer emp.) 6/5/2026 "Powerful CRM with Room for AI Enhancement" 4.5/5 What do you like best about HubSpot Sales Hub? I use HubSpot Sales Hub as a CRM for our clients. It helps me track activity and follow up requirements efficiently. I like being able to add tabs or import CSVs, which is handy for organizing information. The deal feature is useful, especially as I navigate through adding client details. The initial setup was easy because the admin handled it, making it a smooth transition from using a spreadsheet and a website. I also appreciate its integration with dialing and email, which streamlines communication. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? It's kind of complicated to understand at first. It would be improved if there's like an AI chatbot in HubSpot directly. It would be easier to ask AI to assist you in finding the information you're looking for than going to the search button which gives you a lot of options that cause confusion. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? I use HubSpot Sales Hub to track activity and follow-ups for clients, improving how I manage our CRM. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jaime M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaime M.") JM Jaime M. Operations and Systems Analyst Small-Business (50 or fewer emp.) 6/4/2026 "Powerful Features, Dashboard Frustrations" 3/5 What do you like best about HubSpot Sales Hub? I primarily use HubSpot Sales Hub for streamlining our sales processes and managing customer relationships more effectively. It helps our sales team with tracking leads, automating follow-ups, and analyzing sales performance. I like that it makes it easier for us to manage our pipelines, due dates, and set automations for helping us get on top of our work. These features make it valuable as we are not losing leads like we used to because they were getting lost in a long list that we couldn't properly manage on our old system. The automations also allow us to reduce administration work. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? I find the dashboards really restricting. They were a big reason why we went with HubSpot Sales Hub, hoping for better reporting on our leads and costs. But the dashboard filters can't be locked as global filters; they reset all the time and can't only be applied to specific reports within the dashboard. This means setting up reports for different divisions individually, which is tough, especially because HubSpot was pitched as a tool that offers amazing insights but is lacking due to these dashboard limitations. Also, the initial setup was extremely challenging because of integration issues with Simpro and the misleading guidance from our HubSpot partner. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? I use HubSpot Sales Hub to streamline sales processes and manage customer relationships effectively. It helps our sales team track leads, automate follow-ups, manage pipelines, and due dates, and analyze sales performance, preventing lost leads and reducing admin work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sebnem A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebnem A.") SA Sebnem A. Product Owner Small-Business (50 or fewer emp.) 6/4/2026 "A Powerful and User-Friendly Sales Platform" 4.5/5 What do you like best about HubSpot Sales Hub? HubSpot Sales Hub stands out for its ease of use and intuitive interface. It makes it simple to manage contacts, track sales activities, and keep all customer information in one place. The email tracking, task management, and pipeline visibility features help users stay organized and follow up with prospects more effectively. Overall, it improves productivity without requiring extensive training. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? While HubSpot Sales Hub is a powerful platform, some advanced features can be difficult to fully utilize without additional training or higher-tier plans. Certain customization and reporting options may also feel limited for users with more complex requirements. However, for day-to-day sales activities, the platform remains highly effective and reliable. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub helps us centralize customer and prospect information, making it easier to manage relationships and track sales activities. Before using the platform, important details and follow-ups could be scattered across emails, spreadsheets, and different tools. With HubSpot Sales Hub, everything is organized in one place, which improves visibility, saves time, and helps ensure that no opportunities are missed. As a result, our team can work more efficiently and focus on building stronger customer relationships. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Xolisile N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xolisile N.") XN Xolisile N. Placement Coordinator Mid-Market (51-1000 emp.) 7/28/2026 "HubSpot Sales Hub Keeps Our Sales Process Organized and Easy to Manage" 4/5 What do you like best about HubSpot Sales Hub? What I like most about HubSpot Sales Hub is how it keeps the entire sales process organised in one place. Having emails, follow-ups, tasks, and customer interactions all in a single platform makes it easier to stay on top of opportunities and build stronger relationships while saving time. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? One downside is that some of the more advanced features are only available on higher-tier plans, which can be limiting for smaller teams. That said, I think the core functionality is still very strong and easy to use. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub solves the problem of scattered sales activities by bringing emails, follow-ups, customer information, and pipeline management into one platform. This helps me stay organised, save time, and ensure no opportunities or follow-ups are missed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/22/2024 "Works well for our team, great support, decent updates" 4/5 What do you like best about HubSpot Sales Hub? The Hubspot team has been making some great module changes in the past couple of years that are improving the overall use of the software, including object interfaces and workflow streams. Support is generally great - low level support from the team is helpful, and our CSM is essential, especially for use-case changes. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? I still wish there were more in-app callouts for individual users when major system changes happen, especially for users that don't log in every day. Pricing is difficult - there will be one thing that is locked behind an entire module paywall that would make a difference to the team, and that can mean we just aren't able to get that feature at all. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? Hubspot solves many issues around interfacing business databases, and allows multiple teams to worth within the same structure in order to share information. The access tiering also allows us to not only limit sensitive information, but keep the interface cleaner for those who are light-touch users. Review collected by and hosted on G2.com. Show More 6/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ali H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali H.") AH Ali H. Robotic and Automation Manager Mid-Market (51-1000 emp.) 3/19/2026 "Customizable, Reliable, and Surprisingly Simple" 5/5 What do you like best about HubSpot Sales Hub? Customizability, reliability, its complexity, and at the same time simplicity! Also, Rubost API capabilities and integrations are awesome. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? To be honest, support and sales are not always well-trained on the actual capabilities of the platform. There were many times that we called and asked for a solution, and the answer was either completely irrelevant, a cold “No, it’s not possible,” or a push toward another package that did not really fit our needs. What was frustrating is that after a bit of struggle and our own investigation, we often found that there actually was a decent solution already built, or at least something clearly prepared and thought through by the HubSpot design team. For example, as a landscaping company, we really wanted to run the business in an address-oriented way. At first, it seemed like that was not possible. I spoke with sales multiple times, and there was no obvious solution presented to us. In the end, we did our own due diligence, realized that upgrading to Sales Enterprise would give us access to custom objects, and basically sold the higher package to ourselves because it was actually the logical solution for our business. So in that case, we were the ones acting like the knowledgeable salesperson, understanding the platform well enough to justify the higher price tier because it truly solved our problem. And you know what the next pitch was after that? Marketing Enterprise! Which is completely irrelevant to us at our current stage. In summary, I think it would help a lot if sales and support had a deeper understanding of the actual capabilities across the platform. They should try to put themselves in our shoes and tailor a real solution to our business, instead of just blindly offering more packages and trying to maximize the contract value without really considering what we need. It should feel more like dealing with us as a B2B business with specific operational needs, not like a B2C retail sales process. Also, on the product side, I wish the UI were a bit more customizable. For example, it would be nice to rearrange custom object cards more freely, customize CRM ribbon icons, and generally have a bit more flexibility in how pages are structured visually. And please stop sending reminder emails to deactivated users. There was a reason behind those deactivations! Overall, considering everything, you are doing a lot of things well, and I appreciate the work. Please keep it up. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? It is a reliable database! which means everything. Also, we are trying to connect all of our other software to it and make it a true Hub! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/3/2021 "Solid CRM choice with lots of flexibility" 4.5/5 What do you like best about HubSpot Sales Hub? No major update to my review, but Hubspot continues to work great, with the biggest factor being it's flexibility and ease of use for generating reports and monitoring activity. Hubspot overall thrives on customizability regarding what kind of data you wish to track and act on (i.e., custom properties). Considering my particular business has a lot of unique features to it, we use many custom properties and track things perhaps differently than a typical SaaS company would. With Sales specific functionality, I do like that it comes with many options already built-in, such as easy call logging and tracking via mobile, easily connect meeting links, and so on, without a specific need to use the marketplace to find other apps (but that's always an option). They have a great support team. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? No change here. It continues working well, but you have to always remember to keep data clean Review collected by and hosted on G2.com. Recommendations to others considering HubSpot Sales Hub: Be ready to understand that the different pieces of Hubspot are separate tools that work together but are still technically independent - so don't go into every area of the Hubspot interface (sales, marketing tools, support stuff, etc.) expecting all data to show the same info in one place as sometimes it just doesn't work that way. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? My sales team needs to work. I need to be able to make reports and see the data relevant to our activities. Hubspot is a pretty affordable tool that makes excellent reports and is flexible. Therefore, it does what I need. Review collected by and hosted on G2.com. Show More 6/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![christopher b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "christopher b.") CB christopher b. Sales Associate Small-Business (50 or fewer emp.) 4/28/2026 "All-in-One CRM Convenience" 3.5/5 What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is an AIO CRM tool that allows us to stay on top of our prospects without needing to go to multiple different websites to track the lifecycle of a customer Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Well many of the features are appreciated, I think HubSpot suffers from trying to do too much. There's many features that are completely useless, and some that WOULD be great but they're buggy / poorly developed. They also frequently re-work the UI which makes it confusing to navigate. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub is our source of truth for prospects and customer journeys. It's solving our problem of tracking how prospects are funnelling through our pipeline and assisting us in closing future deals faster. It's also helpful to give us reminders of who needs to be reached out to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Louis P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis P.") LP Louis P. Mid-Market (51-1000 emp.) 6/1/2026 "Streamlined Sales Management, Room for Learning Growth" 4/5 What do you like best about HubSpot Sales Hub? I really like how easy it is to create custom dashboards in HubSpot Sales Hub, where I can easily see where my deals are and what stage they're at, allowing me to quickly access communications. It's great for both my manager, who can see my pipeline for long-term planning, and for me, as I can easily see where I stand in terms of probable profits for the month, day, or calendar year. The initial setup was relatively easy, as I just went through the client list to ensure that the information was current. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? I feel like the basic sales training only touches on a tiny amount of the capabilities of HubSpot Sales Hub, and I feel like I am not using it to my total capability. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? I use HubSpot Sales Hub mostly for client tracking & deal management. It provides our business with a unified understanding of activities and deals. I love the custom dashboards for easily tracking deal stages and accessing communications. They also help my manager and me with long-term planning and profit insights. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about HubSpot Sales Hub? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/discussions/new) ![Sebnem A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebnem A.") SA Sebnem Akcali • Last activity 2 months ago How do you balance HubSpot Sales Hub’s ease of use with limits in customization and reporting? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-balance-hubspot-sales-hub-s-ease-of-use-with-limits-in-customization-and-reporting) WM Wendy Mitrovich • Last activity over 4 years ago Are there plans to increase the functionality of the mobile app? The Outlook integrated logging sales tool is also limiting in that it only logs comms in the last 5 open deals attached to a client. 3 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/32538-are-there-plans-to-increase-the-functionality-of-the-mobile-app-the-outlook-integrated-logging-sales-tool-is-also-limiting-in-that-it-only-logs-comms-in-the-last-5-open-deals-attached-to-a-client) [ View all Discussions ](https://www.g2.com/products/hubspot-sales-hub/discuss) ## Pricing Options Pricing provided by HubSpot Sales Hub. ### Free HubSpot CRM $0.00 ### Sales Hub Starter $20.00 1 Core Seat Per Month ### Sales Hub Professional $100.00 1 Sales Seat Per Month ### Sales Hub Enterprise $150.00 1 Sales Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/hubspot-sales-hub/pricing) ## G2 Deals ### Exclusive savings on HubSpot Sales Hub through G2 Deals 20% off HubSpot plans for the first year, then 10% off in perpetuity How to claim this offer Claim Offer HubSpot Sales Hub Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,947) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,105) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) ##### ##### HubSpot Sales Hub Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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