--- title: HubSpot Sales Hub Reviews meta_title: 'HubSpot Sales Hub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13904 reviews by the users' company size, role or industry to find out how HubSpot Sales Hub works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 13904 scale: '5' date_modified: '2026-08-08' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HubSpot Sales Hub Reviews **Vendor:** HubSpot **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 13,904 ## About HubSpot Sales Hub Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. ## HubSpot Sales Hub Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of HubSpot Sales Hub, simplifying their workflow with effective tools and integrations. (1216 reviews) - Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales processes significantly. (702 reviews) - Users appreciate the **comprehensive visibility** of HubSpot Sales Hub, significantly enhancing their sales management and decision-making. (672 reviews) - Users value the **centralized lead management** features of HubSpot Sales Hub, enhancing organization and efficiency in sales processes. (571 reviews) - Users value the **intuitive interface** of HubSpot Sales Hub, allowing teams to easily navigate and enhance productivity. (538 reviews) - Users value the **easy integrations** of HubSpot Sales Hub, enhancing their workflow and overall productivity. (511 reviews) - Efficiency (493 reviews) - Time-saving (467 reviews) - Automation (453 reviews) - Simple (430 reviews) **What users dislike:** - Users find the **missing features** of HubSpot Sales Hub, like limited functionality and tagging issues, frustrating. (435 reviews) - Users find the **limited features** of HubSpot Sales Hub restrict their experience, especially regarding the dashboard and mobile app. (409 reviews) - Users face a **large learning curve** with HubSpot Sales Hub, finding integrations complicated and training necessary for clarity. (384 reviews) - Users find the **cost increasingly burdensome** amidst ongoing technical issues and frustrating platform limitations. (318 reviews) - Users find HubSpot Sales Hub has **limited customization** , causing frustration with bulk actions and workflow flexibility. (288 reviews) - Not Intuitive (254 reviews) - Complexity (223 reviews) - Integration Issues (188 reviews) - Limited Functionality (170 reviews) - Reporting Issues (153 reviews) ## HubSpot Sales Hub Reviews ### 1. Robust Product Offering That Elevates Our Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha M. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about HubSpot Sales Hub?** I really appreciate how comprehensive the product offering is. It covers everything from CMS and CRM to business operations reporting. It's also pretty intuitive, although you do have to keep up with feature updates (sometimes UI changes unexpectedly, but always improves UX). I use it daily for a variety of tasks. **What do you dislike about HubSpot Sales Hub?** I would like to see more fully developed integrations, particularly with Zoom's product line. While there are some workarounds for the current limitations, they often require manually piecing together data, which is not ideal and can be imperfect. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** This tool allows us to clearly see how our marketing materials influence the pipeline and ultimately contribute to closed deals. It helps us understand the connection between our marketing efforts and actual business outcomes. ### 2. Easy Deal Tracking Across Dashboards and Lists in HubSpot **Rating:** 5.0/5.0 stars **Reviewed by:** swathi B. | Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about HubSpot Sales Hub?** In hubspot i can easily track all my rfp deals that im working currently, frequently i can check on my deal in what stage it is, i can see in many views like in dashboard, list **What do you dislike about HubSpot Sales Hub?** the pricing of the hubspot is high company with more revenue can only use this tool **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Track all the deal what ever is in the pipeline, can all deals may be customised in what type of view i need ### 3. Great platform, but there are a lot of updates. **Rating:** 4.0/5.0 stars **Reviewed by:** Elise M. | Business Development || Sustainability Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about HubSpot Sales Hub?** The sales dashboard is useful! I love the recommended tasks function. **What do you dislike about HubSpot Sales Hub?** Letting users know when and what the updates are. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Helps me track my sales goals ### 4. Very useful and helps me regarding time management and sales forecasting **Rating:** 5.0/5.0 stars **Reviewed by:** Akis K. | International Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about HubSpot Sales Hub?** sales forecasting and reporting for day to day business **What do you dislike about HubSpot Sales Hub?** User interface could be a litle better than it is **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Time management and control of the team ### 5. Streamlined Sales and Customer Success, Needs More for Support CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Dominique B. | Senior Customer Support Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about HubSpot Sales Hub?** HubSpot Sales Hub is simple to use and train, allowing us to easily onboard new employees who aren't familiar with it. It's not super complicated, which is great. I appreciate that it serves as a CRM bridge between our sales and customer success teams, keeping all relevant retailer information in one place. It lets us gather information needed for onboarding new retailers and foreseeing future outcomes, while leaving notes and staying organized across different teams. I also enjoy its easy-to-use dashboards, which are quite valuable. The 2FA is wonderful for keeping us GDPR compliant. Additionally, the coaching playlists we started using are really helpful when we're assessing performance. **What do you dislike about HubSpot Sales Hub?** HubSpot Sales Hub is not robust enough to implement it as a support CRM for our Customer Support team, even though it does what it needs for the sales and Customer Success departments. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub centralizes retailer information, bridging sales and customer success teams for smoother transitions. It's easy for new employees to learn, supports inter-team communication, and helps with forecasting and organization. I like its simple dashboards, compliance features, and beneficial coaching playlists for performance insights. ### 6. Easy Setup But Needs Improved Calling Features **Rating:** 3.5/5.0 stars **Reviewed by:** aviral a. | SDR **Reviewed Date:** December 09, 2025 **What do you like best about HubSpot Sales Hub?** I like that HubSpot Sales Hub is simple and easy to use without anything fancy. The segmentation and list features are really helpful, allowing me to create different kinds of buckets to reach different kinds of prospects. I appreciate how easy it was to get up and running with HubSpot Sales Hub, as I was familiar with the whole product within a day or two. **What do you dislike about HubSpot Sales Hub?** I feel the calling integration could be a bit better. It kind of redirects to another page or takes time to load, especially if you're using any indication. It would be better if it was inbuilt so you could see notes or the person properly during the call. After the call, it's very hard to know where to write the notes in. So maybe structuring the calling feature better overall would help. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub as a CRM to manage client information, bringing everything together seamlessly. It provides easy access to phone numbers and emails, making it simple to reach out via different channels. ### 7. Very intuitive CRM with powerful tracking tools and integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Arath G. | Asesor logistico., Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about HubSpot Sales Hub?** It is a very intuitive CRM and there are many tools and ways to track sales. The task section and the integrations that can be made are a plus. **What do you dislike about HubSpot Sales Hub?** Perhaps uploading images or sometimes marking tasks, on some occasions they don't fully mark or load. I'm not sure if it's an issue with the platform itself or the internet connection, but I think that would be my only negative point. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Resolve the follow-up with our clients and methods to close sales. ### 8. Personalized and Reliable for Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Shivangi A. | Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub for lead scoring, lead management, data management, and sequences, which helps ensure a smooth sales process. The customization options are very reliable and it solves every problem related to sales, especially with lead scoring and reporting. I love the personalization aspect, particularly the ability to create reports related to lead generation. It's easy to manage leads by generating reports and using lead scoring, and I can customize the columns to my requirements. The initial setup was quite easy. **What do you dislike about HubSpot Sales Hub?** I would recommend a little more automation in this. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub helps me with lead scoring and management, data management, and customizing reports for lead generation, which solves sales process issues and lead mismanagement. ### 9. Intuitive, Comprehensive, and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jah-Naika L. **Reviewed Date:** February 04, 2026 **What do you like best about HubSpot Sales Hub?** I find HubSpot Sales Hub to be comprehensive and user-friendly. The sequencing and tasks features stand out to me, and I also appreciate the dashboards. The visualization of data is particularly beneficial in my use. The initial setup was pretty good, especially with the help from HubSpot Academy. Overall, the user experience is a key reason we switched from Salesforce. **What do you dislike about HubSpot Sales Hub?** I find that while using sequencing in HubSpot Sales Hub, the mass use can sometimes lead to loose ends if the sequence isn't efficient enough. Also, it's a bit frustrating that some meetings aren't tracked unless they're booked directly through a link. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to track outreach and review marketing analytics. It helps with tracking different submarket contacts. ### 10. Effective Deal Tracking, Needs UI Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Adam V. | Customer Success Deputy Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about HubSpot Sales Hub?** I like HubSpot Sales Hub mainly for its decentralization. It's basically like, I can just keep all my stuff there, making it easy to centralize all deal-related activities. Also, the task tracker is something I find valuable. **What do you dislike about HubSpot Sales Hub?** The UI is just wonky. I don't particularly like it. I think you'd never really see the amount of information you would normally see, if the UI was just better designed. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps me track my deal progress and centralize all deal-related activities. ### 11. Ease of Use, But Complicated Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Théo M. | Associé, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about HubSpot Sales Hub?** I love using HubSpot Sales Hub because it's really convenient to have everything in one place and its ease of use is a real advantage. It's also great to be able to easily find a contact when I need to call a client, it saves me a considerable amount of time. **What do you dislike about HubSpot Sales Hub?** reporting is quite complicated to build **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to track conversations and the progress of deals with my clients. It solves the problem of having everything in one place, which saves me time. ### 12. Best ticket system by far **Rating:** 4.5/5.0 stars **Reviewed by:** Timothy B. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about HubSpot Sales Hub?** Copilot integration as well as workflows. **What do you dislike about HubSpot Sales Hub?** The crazy thing as you go up tiers, it becomes extremely expensive for countries that do not use the Euro or Dollars. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Its easy to set up and its easy to use across mutiple platforms and with its built in features like live chat and integration into your facebook it makes everything come to one place and that is bliss ### 13. User-Friendly Interface with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel B. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub to manage our database of contacts and all of our automated email communication. I appreciate that it minimizes the need to update information in multiple places and reduces the manual work of sending out regular session reminder emails. I like the clean and easy-to-use interface, and it's multi-purpose. I also find the reporting features valuable. **What do you dislike about HubSpot Sales Hub?** Some of the reporting or workflow features require workarounds and aren't very straightforward. Rather than needing to create 2 separate segments or reports, there should be a feature where you can have a segment within a segment. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to minimize updating information in multiple places and reduce manual work in sending session reminder emails. ### 14. It’s a good sales tool for email marketing, saving sales leads info, etc. **Rating:** 4.0/5.0 stars **Reviewed by:** Niyantika A. | Research Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about HubSpot Sales Hub?** its deep AI integration (called Breeze) that automates work across marketing, sales, and service, plus its all-in-one CRM ecosystem that eliminates data silos. **What do you dislike about HubSpot Sales Hub?** Complex sales processes: Limited multi-currency, advanced territory management, complex approval workflows Enterprise integration **What problems is HubSpot Sales Hub solving and how is that benefiting you?** We were using it for business development for sending emails to the people all over the world and checking the opening rate of emails ### 15. Effortless Sales Tracking and Seamless CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about HubSpot Sales Hub?** Simple tracking of your sales pipeline is vital, and HubSpot makes it easy. Customizable steps ensure that everything is configurable to your needs. Integration with the rest of HubSpot's CRM is easy and broadens the software's capabilities. **What do you dislike about HubSpot Sales Hub?** It's a minor dislike, but if you are a small or solo business, there may be too many bells and whistles for you. It can be daunting to set up all the software's features if you are relatively inexperienced in sales and marketing. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Collating all sales pipeline information in one place, with customizable dashboards, is essential for a solo professional. You can spend your time selling, not just doing admin. ### 16. Effortless Lead Management and Seamless Sales Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Nandini J. | Customer Success Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about HubSpot Sales Hub?** Managing lead status and details in one place is convenient, making it simple to interact and monitor the sales pipeline. The closure and deal sections are also user-friendly and straightforward to navigate. All the necessary information is easy to track and retrieve. **What do you dislike about HubSpot Sales Hub?** I occasionally encounter problems with cookies, which prevent me from using my account in a regular browser. As a result, I have to switch to incognito mode to access the panel. Additionally, there are times when the connected Gmail account disconnects on its own, making it challenging to keep track of emails in the contact section. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Hubspot Sales Hub assists in managing your sales pipeline by helping you organize sales tasks and oversee pipeline management. ### 17. Great tool for tracking my leads. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about HubSpot Sales Hub?** We use the ticket system now and it's great. It shows all the tickets in one view which is much better than our other ticket systems. **What do you dislike about HubSpot Sales Hub?** The custom form builder could be a little better or allow custom development. It's pretty good though. **Recommendations to others considering HubSpot Sales Hub:** There are a lot of CRM's out there. I think Hubspot has the best for free options. They don't nag me much which is nice. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Managing my sales leads and customers. It has allowed me to focus on other work instead of hunting around for flagged emails and old email chains trying to get the status of a deal. ### 18. HubSpot Sales Hub: A Powerful CRM with Some Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Brett N. | Key Account Manager, Computer Hardware, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about HubSpot Sales Hub?** I love how HubSpot Sales Hub tracks each of my touchpoints, allowing me to see which accounts are active and which need a reach out. I rely on it to track my progress with each account, which is in the dozens. The organization and prioritization features help me adjust on the fly. HubSpot integrates well with other platforms like Slack, Gmail, and Zoom, and it saves our sales team thousands of hours compared to the custom-built tool we used before. It's amazing and powerful, with some learning, giving it a 10 for recommendation if one puts in the effort and training. **What do you dislike about HubSpot Sales Hub?** Sometimes the menus can feel sluggish, but that's not often. There is a lot going on so getting some training early on is super helpful. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub solves my organization and prioritization issues, letting me quickly see account performance and make adjustments. It saves me time by automatically tracking contact through various platforms, handling dozens of accounts efficiently and integrating well with our internal tools. ### 19. A Powerful and Easy-to-Use Sales Platform for Growing Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bhagya H. | Senior Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about HubSpot Sales Hub?** HubSpot Sales Hub is very user-friendly and makes managing leads and deals much easier. The mail tracking, automation, and pipeline visibility help sales teams and data research teams stay tuned and follow up at the right time without missing any contanct. **What do you dislike about HubSpot Sales Hub?** One limitation of HubSpot Sales Hub is that advanced features can become expensive as your team grows. And also there can be a learning curve issues when setting up complex workflows. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub solves the problem of scattered sales data and manual follow-ups. It provides better communication, automates repetitive tasks, and provides clear pipeline visibility without any clumsy ness. This helps save time, improve conversion rates, and keep sales teams focused on closing deals at proper time without any miss. ### 20. Intuitive UI with Advanced Features, Needs Improved Privacy Controls **Rating:** 3.0/5.0 stars **Reviewed by:** Abhay M. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about HubSpot Sales Hub?** I like HubSpot Sales Hub's UI and advanced features. It's easy to use, and I find features like mail notifications helpful, especially knowing when someone opens our email. **What do you dislike about HubSpot Sales Hub?** I don't like the privacy aspect because we can see other sales person's data and their database emails. It would be better if the data could be hidden among members and shown only to the reporting manager and admin. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to manage cluttered data. Its easy-to-use UI and advanced features like mail notifications help us know when emails are opened. ### 21. HubSpot Sales Hub: Superior CRM for Unmatched Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Josh N. | Vice President of Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about HubSpot Sales Hub?** I really appreciate HubSpot Sales Hub for its user-friendly nature, making it accessible for all ages and career stages, whether early or late in one's career. The visibility it provides is unmatched, significantly aiding in leading a sales team with actionable data insights. I am impressed by the array of tools within HubSpot Sales Hub, which is not just a pipeline visibility tool but also offers robust capabilities for managing lists, segments, and sequences. The ability to build scoring and triggers through workflows aligns perfectly with our needs and enhances our operational efficiency. Overall, HubSpot Sales Hub stands out for its comprehensive, superior features compared to other CRM systems, allowing seamless management of sales operations. **What do you dislike about HubSpot Sales Hub?** The main challenge I encounter with HubSpot Sales Hub is the learning curve associated with understanding and utilizing all its capabilities. While the platform offers a wide array of functionalities, I sometimes feel we are underutilizing potential features because we lack clarity on how best to leverage them. This requires improved guidance from HubSpot, such as suggested uses and activities tailored for the overall account rather than individual users. Although we have discussions with our customer success team, having more proactive, built-in suggestions would enhance our experience and optimize our use of the platform. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to gain visibility and actionable data on our sales reps and pipeline. It provides a user-friendly interface for all career stages, impressive tool variety, list and segment management, and workflow triggers, enhancing our sales team's management. ### 22. Truly designed for sales and helping you find the right customers **Rating:** 4.5/5.0 stars **Reviewed by:** Phani Y. | Senior Technical Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about HubSpot Sales Hub?** contacts experience, templates, company information, outreach and campaigns **What do you dislike about HubSpot Sales Hub?** the mobile app is more of a companion but not a fully ready in terms of feature availablity. Also hubspot is more modelled for campaigns and outreach than a typical sales CRM hub **What problems is HubSpot Sales Hub solving and how is that benefiting you?** it benefits our team in reaching out to the prospects and converting them with various tools that are available ### 23. Hubspot Review- Rocket Industrial **Rating:** 4.5/5.0 stars **Reviewed by:** Joe E. | Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about HubSpot Sales Hub?** The task manager is the most helpful. I also enjoy the sales dashboards. It's very easily integrated with outside lead gen software such as Zoominfo and Apollo. **What do you dislike about HubSpot Sales Hub?** The email tracking feature counts my own opens as part of the total, which can be misleading. On the new company page dashboard, contacts are displayed on the right side, but their titles are not visible unless I click into each contact individually. **Recommendations to others considering HubSpot Sales Hub:** Consider your current sales process, the reporting you would like to see, and how it will integrate with your proprietary customer data. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Central CRM with notes all in one place with easy access. Great way to manage sales pipeline and record activity. Benefit of forecasting sales. ### 24. Effective CRM with Easy Automation and Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa D. | Marketing & Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about HubSpot Sales Hub?** I really appreciate how easy it is to set up email automation in HubSpot Sales Hub, which allows me to efficiently manage workflows with a set of rules that facilitate bulk changes and ensure flexibility outside the usual flow. The software may not be the most user-intuitive right off the bat, but it is not overly complex and, once familiar with it, I can customize it to display exactly what I need. This customization capability is highly valuable to me, as it allows me to tailor the platform to suit my specific preferences and requirements. I also enjoy how easy it is to create specific segmented lists, which enhance our ability to organize customers based on detailed custom demographics such as business size, location, and income, thereby improving our targeting and management strategies. Furthermore, my initial setup experience was smooth and straightforward, thanks to the support of a helpful representative and comprehensive tutorials that guided me through the process. **What do you dislike about HubSpot Sales Hub?** I find the frequent updates to HubSpot Sales Hub disruptive as they often move the menu and sub-menu tabs to different locations, making it difficult to find what I need. This change happened twice in a span of 4-6 months, which interrupts my workflow and requires me to relearn the interface periodically. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub for easy email automation, efficient workflow management, and creating customer lists filtered by demographics, enhancing customer management and integration. ### 25. It keeps my sales process seamless by auto-syncing CloudTalk notes and Google Calendar meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Zaid M. | Telesales Executive - USA Market, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about HubSpot Sales Hub?** As a daily user, What I like best about HubSpot Sales Hub is how it acts like the nerve center of my sales workflow. Instead of jumping between tools, it pulls everything together — from my AI call notes in CloudTalk to my Google Calendar meetings — and makes it instantly available in one place. I’m not just saving time every day; I’m also walking into every conversation better prepared because all the context I need is already waiting for me inside HubSpot. Its easy to implement & Support is great as well. **What do you dislike about HubSpot Sales Hub?** What I dislike about HubSpot Sales Hub is that while the integrations and automation are fantastic, some of the advanced customization options can feel a bit limited unless you’re on a higher-tier plan. It would be great if more flexibility was available out of the box without needing add-ons or workarounds. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub is solving the problem of scattered information and manual updates. By automatically capturing my CloudTalk call notes and syncing meetings from Google Calendar, it keeps all my sales data in one place. This saves me time, reduces errors, and ensures I always have the full context before engaging with prospects. ### 26. HubSpot, is it worth the hype? **Rating:** 4.0/5.0 stars **Reviewed by:** Gina C. | Client Experience Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about HubSpot Sales Hub?** I use HubSpot a lot. To be quite honest, "a lot" is still a little by how much I use this platform. As an active user who creates deals and quote, it has saved me a lot of time. Not only you send quotes to client, but also track each stage of the deal. The mind-blowing it's the follow ups. With so much in mind, it's easy for things to slips, but with HubSpot, I get reminders to check -in internally and with clients. I'm all about AI, automations and innovations, so I appreciate a platform that can offer me all three. You can take advantage of integrations and many more cool features. So the final question, is it worth the hype? Yes, if you're into innovations, data reports and integrations, then the answer is yes. And their Customer support replies fast. **What do you dislike about HubSpot Sales Hub?** You need to grand permission for every little detail. It can be a bit annoying as this is not limited to the user roles, therefore you need to give permissions for level access individually depending on the tab. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps me to track revenue. Among the stages, our team can see how much we're monetizing from each project. ### 27. Best Tool for Sales Organization and AI-Powered Email Assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Tim E. | Director, outbound Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about HubSpot Sales Hub?** This is the best tool I have used for staying organized and managing my daily sales tasks efficiently. I also really appreciate the new AI feature that assists with writing emails. Hubspot also has great support whenever we need help with something. **What do you dislike about HubSpot Sales Hub?** The new layout is a bit clunky and it can be hard to find things sometimes. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** This tool has been instrumental in automating our outbound sales process. It allows us to monitor our key performance indicators and provides the reporting necessary to ensure we stay on target. By streamlining our daily outreach, it saves us hours each day and greatly improves our efficiency. ### 28. Effortless Deal Tracking and Pipeline Management in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Dilshad A. | Executive Assistant to Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about HubSpot Sales Hub?** I’ve been using HubSpot Sales Hub for over four years, and what I like most is how easy it is to track deals, manage my pipelines, and keep a clear handle on revenue forecasts all in one place. **What do you dislike about HubSpot Sales Hub?** Honestly, not much to complain about. Every now and then, I just find myself wanting a slightly quicker way to get to what I need. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps me keep track of deals and forecasts without things slipping through the cracks, so I’ve got a much clearer picture of where everything sits. With our sales, marketing, and service data all in one system, I’m not juggling spreadsheets or guessing where things are, and reporting becomes a lot easier. ### 29. Flexible Meeting Scheduler with a Handy Activity Feed **Rating:** 5.0/5.0 stars **Reviewed by:** Shivani A. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about HubSpot Sales Hub?** I like the flexibility of the meeting scheduler, and the Activity feed. **What do you dislike about HubSpot Sales Hub?** There is not much I dislike about the Sales Hub at the moment. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps schedule meeting in an organized with for individuals, groups, and as round robin. It helps to have the activity feed in place to keep track of actions taken by / for one's contacts. ### 30. Comprehensive but Complex Task Management **Rating:** 4.0/5.0 stars **Reviewed by:** Kym O. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about HubSpot Sales Hub?** I like HubSpot Sales Hub because there's a lot of different things you can do on the platform itself. I use it the most for setting up my email sequences, as it gives me the ability to set up templates and copy them over to another kind of sequence. I also appreciate its task consolidation feature, which helps me get a bird's view of everything I have to do for the day. **What do you dislike about HubSpot Sales Hub?** Sometimes it's hard to find a specific function because it's just so many things you could do with the platform. It takes me some time to get to the right tab. It was not the easiest, definitely, but I had an account manager guiding me through the setup, which helped. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub consolidates my tasks, helping me get a bird's eye view of everything I need to do for the day. ### 31. USER FRIENDLY INTERFACE AND EASY TO USE **Rating:** 4.0/5.0 stars **Reviewed by:** CheTaN S. | Sales Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about HubSpot Sales Hub?** HubSpot Sales Hub is super easy to use. The layout is simple and everything is easy to find. Even if you’re not good with tech stuff, you can still manage your sales, keep track of deals, and set up automation without any hassle. It keeps all my customer info in one place and helps me see how my sales are going. I also like that it connects easily with my email and other tools I already use. It really saves me time and makes my work a lot easier. I’d definitely recommend it! **What do you dislike about HubSpot Sales Hub?** Sometimes, the contact and deal information doesn’t sync automatically, which can cause mistakes. Setting up advanced features or workflows takes some time to figure out. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub helps businesses keep all their customer information in one place, so nothing gets lost. It makes it easy to track sales, follow up with leads, and manage deals without doing everything manually. ### 32. HubSpot Sales: Seamless Integration Across Marketing, Commerce, and Services **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney B. | Director of Executive Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about HubSpot Sales Hub?** Love out HubSpot Sales integrates with HubSpot Marketing, Commerce, and Services. **What do you dislike about HubSpot Sales Hub?** The way our sales team uses it. There is so much capability in the system and we've not used it to the best of our abilities. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Tracking out communications and activities with potential customers. ### 33. Streamlines Sales Processes, But AI Chat Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Peter H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub for deal management, pipeline, and finding leads. It makes it easier to stay in control and have an overview. I really like its ease of use, and the workflows are a big plus as they save me time. **What do you dislike about HubSpot Sales Hub?** The customer-facing AI chat module is bad, with issues such as hallucinations and being too generic. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub makes it easier to stay in control and have an overview. Workflows save me time. ### 34. Streamlined Marketing with Customizable Campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Josh V. | Board of Directors, Ohio Chapter, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about HubSpot Sales Hub?** I like using HubSpot Sales Hub for creating automated outreach cadence, as it helps with large-scale marketing campaigns easily. It allows me to customize marketing campaigns based on prospect segmentation. **What do you dislike about HubSpot Sales Hub?** The feature that automatically populated data fields for new prospects no longer works **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub helps me organize, track, and execute marketing and sales initiatives efficiently. I like the automated outreach cadence for large-scale marketing and customizing campaigns based on prospect segmentation. ### 35. Time-Saving Yet Overwhelming **Rating:** 4.0/5.0 stars **Reviewed by:** Sam A. | Account Executive **Reviewed Date:** January 09, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub for prospecting and managing deals, and I find it helpful for managing pipelines and contacts. It records calls with AI transcripts, which is really useful. I like the task and deal pipeline views and management options because they save me time and ensure I don't miss crucial communication opportunities, helping me close deals quicker and more effectively. The initial setup was fairly simple, not too difficult. **What do you dislike about HubSpot Sales Hub?** It could be simplified in some areas, they are so many different views and options it can sometimes be overwhelming. The prospecting dashboard, for example, I find overly complex. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to manage my pipeline and contacts, record calls with AI transcripts, and it saves me time by preventing missed communication, helping me close deals faster. ### 36. Everything just where you need it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about HubSpot Sales Hub?** New features keep coming. The product is constantly evolving and improving **What do you dislike about HubSpot Sales Hub?** Product can still be limited event thhough the price is prermium. Will be tough for samll busisness to get started. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Hubspot sales hub makes it easy to keep an overview of prospects, leads and customers and the whole sales process in between, including conversations and customer information. ### 37. Best tool for sales & marketing **Rating:** 4.0/5.0 stars **Reviewed by:** anil k. | Marketing manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about HubSpot Sales Hub?** Lead scoring is improved much better, which helps to advance on pipeline improvement. Also, the calendar setup and notes for the leads along with the ai assistant for the writeups. **What do you dislike about HubSpot Sales Hub?** Recently a very disappointing was the extension for Gmail. Also the price is increased quite high. Mobile version for the app is not focused much at all. Reporting & triggers has become more complicated, and a few more automation options around sequences would be handy as well. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Its like one place where everything is integrated in my organization! Be it sales, marketing & blogs to publish. Even social media is scheduled through HubSpot. User tracking was the biggest headache, & it solved with HubSpot. ### 38. Best ChatBot and CRM for WordPress **Rating:** 4.0/5.0 stars **Reviewed by:** Raghu V. | Digital Marketer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about HubSpot Sales Hub?** Easy to use with my team and the most importent features are free to use which makes it best choice for small businesses. All you need is to install the plugin and it will integrate HubSpot. **What do you dislike about HubSpot Sales Hub?** They should give us option to choose salective services that we want. You setup the plugin and it will record and track all the activities no matter some of them you need or not. this unnessary tracking adds a slight load on server which slows the website. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** We used the ChatBot and CRM Inbox on HubSpot which is the best accourding to our use cases. ### 39. Insightful Lead Management with Simplified Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Vishva T. | Freelance Project Manager, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about HubSpot Sales Hub?** I like how HubSpot Sales Hub gives all the insight on the leads. I can add notes, create snippets, and see what the last communication was with a lead on any given day. I also appreciate being able to create reminders and to-dos for lead follow-ups. Adding notes really helps provide clarity to the sales team, so there's no guessing where we are with each unique lead. The initial setup was pretty simple too. **What do you dislike about HubSpot Sales Hub?** I think creating lists can be simplified. Like when creating list, we have to use several filters, it sometimes gets confusing on how to use those filters. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to manage and track leads, which solves tracking issues throughout the sales cycle. It provides insights, allows for adding notes, and reminds me about follow-ups, ensuring no guessing about lead status. ### 40. Time-Saving Tool with Clear Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Kush I. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub for managing leads and tracking, which saves me hours of manual follow-up. This gives me the time to focus on other important tasks. I really like the analytics dashboard because it provides clear visibility that is valuable for my work. I rated it a 10 out of 10 in terms of recommending HubSpot Sales Hub to a friend or colleague. **What do you dislike about HubSpot Sales Hub?** Needs to help more in sales maximisation **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub saves hours of manual follow-up, giving me time to do other things. The analytics dashboard provides clear visibility. ### 41. Great for Contacts and Sales Pipelines **Rating:** 3.5/5.0 stars **Reviewed by:** Jamie C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about HubSpot Sales Hub?** HubSpot sales hub is a great place to store contacts, and to build and track sales pipelines. **What do you dislike about HubSpot Sales Hub?** It is easy to use HubSpot Sales Hub, but there are a few nuances with naming client deals etc. The display can be a bot overwhelming at times. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps me track deals and keep on top of contacts that are most likely to buy. ### 42. Very effective tool for our needs **Rating:** 3.5/5.0 stars **Reviewed by:** Marty S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about HubSpot Sales Hub?** We added a few new bulk e-mail features in a move away from Mailchimp, and that increased our monthy costs. **What do you dislike about HubSpot Sales Hub?** The interface can always use improvement, but of course incrementally so as not to shock users. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** We are streamlining outbound marketing, and then CRM from our leads and customer database. We are 200% more productive using this app. ### 43. Intuitive Interface and Effective Solutions for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra R. | Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about HubSpot Sales Hub?** I like how user-friendly the HubSpot Sales Hub application can be. In the company, it is very easy to contact people who need information. You can obtain the necessary information and follow up if needed. It is also useful for filtering and prioritizing. **What do you dislike about HubSpot Sales Hub?** No, I think everything is fine. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub helps us name our customers and prospects, obtain information more quickly, consolidate data in one place, see priorities, and do necessary follow-ups. ### 44. Intuitive and Efficient Sales CRM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver B. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about HubSpot Sales Hub?** I like HubSpot Sales Hub because it lets me manage all the customers I'm speaking with. I appreciate how easy it is to use, and the sequence tool is great for easily contacting customers and staying on top of communications. Overall, the initial setup was easy too. **What do you dislike about HubSpot Sales Hub?** Nothing at the moment **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub lets me manage all the customers I'm speaking with. The sequence tool helps me easily contact customers and stay on top of communications. ### 45. Simple and Effective Tool for Managing Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Syed F. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about HubSpot Sales Hub?** I like how easy it is to use and how everything is in one place. Tracking accounts, emails, and follow-ups is simple, and the pipeline view makes it easy to see what needs attention. **What do you dislike about HubSpot Sales Hub?** Some useful features are locked behind the higher pricing tiers, and the more advanced customization options can take a while to understand and set up. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps keep sales organized by centralizing contacts, communication, and deal tracking. This saves time, improves follow-ups, and helps the sales process run more smoothly. ### 46. Great web-based add-on CRM software that's easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Chris N. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about HubSpot Sales Hub?** The web portal looks to have experienced a bit of a reorganization/refresh - still maintained its functionality and readability (though recently I've used the mobile version more than previously). **What do you dislike about HubSpot Sales Hub?** We've noticed more frequent service outages in the past 6 months or so (none recent, but there was a point some time ago where it felt like interruptions were occurring several times a week). HubSpot notifications did pop up alerting us to the disruption (communication is greatly appreciated), but it was still not optimal. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** On a micro-scale, HubSpot Sales Hub allows for email tracking when staff are away - it's a breeze to log in and view communications/contacts, making follow-up during absences hassle-free! ### 47. Seamless Sales Integration and Intuitive CRM Drive Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Sándor Tibor P. | Presales Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about HubSpot Sales Hub?** I like best the seamless integration of all sales tools, which creates a unified and efficient workflow. The platform's intuitive CRM makes tracking leads and managing pipelines incredibly straightforward, significantly boosting team productivity and providing clear visibility into the sales process. **What do you dislike about HubSpot Sales Hub?** The primary challenge is the requirement to upgrade to higher tiers for access to certain advanced features, such as granular custom reporting or specific, deep automation workflows. However, I view this less as a dislike and more as an indicator of the platform's scale and power: the pricing model simply reflects the immense value and enterprise-level functionality that those top-tier tools unlock, making the cost a necessary, proportional investment for organizations with complex needs. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** The Sales Hub primarily solves the problems of inconsistent lead follow-up and lack of pipeline visibility. It benefits us immensely by: Automating Repetitive Tasks: Features like Sequences and Email Templates eliminate manual follow-ups, ensuring every lead receives timely, personalized communication, which has directly increased our response rates. Providing a Single Source of Truth: The unified CRM instantly tracks all activity (emails, calls, meetings) against the contact record, giving our reps the full context needed to have relevant conversations and close deals faster, ultimately streamlining our entire sales process. ### 48. Great way to get meetings in your calendar and manage your weekly workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about HubSpot Sales Hub?** It helps me manage my sales workflow, and the email sequencing is fantastic for getting meetings onto my calendar especially if you already have a decent client list. **What do you dislike about HubSpot Sales Hub?** It’s a little complicated at first when initially setting up **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Helping book meetings and outreach a large number of customers at once ### 49. Effortless Sales Management with Intuitive Interface and Powerful CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Naiara D. | Medical dentist especialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about HubSpot Sales Hub?** The intuitive interface and powerful CRM integration make managing leads and sales pipelines effortless. Automation features, real-time reporting, and seamless collaboration across the team significantly improve productivity and visibility into the sales process. **What do you dislike about HubSpot Sales Hub?** Advanced features can be tricky to configure, reporting is somewhat limited in lower tiers, and pricing scales quickly with team growth. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub centralizes lead and pipeline management, automates repetitive tasks, and provides real-time insights into sales performance. This saves time, improves follow-ups, and helps the team stay organized and focused on closing deals. ### 50. Intuitive, All-in-One Solution with Seamless Mobile Access **Rating:** 5.0/5.0 stars **Reviewed by:** Cory V. **Reviewed Date:** November 24, 2025 **What do you like best about HubSpot Sales Hub?** I love having everything in one place with HubSpot Sales Hub, which makes tracking deals and contacts, as well as using the sequence tool for outreach, so efficient. The mobile app is incredibly seamless, enabling me to maintain productivity regardless of where I am. One of the standout features for me is how intuitive making changes as an admin is, which is a key reason we transitioned from Salesforce. I appreciate the ability to customize HubSpot Sales Hub according to our team’s specific needs without requiring outside assistance. Additionally, the initial configuration experience was very easy, solidifying my decision to recommend HubSpot Sales Hub with a perfect score of 10. **What do you dislike about HubSpot Sales Hub?** I find that sometimes filtering views could be better within HubSpot Sales Hub. Additionally, managing old sequences becomes overwhelming after a few years, and having better tools or options to archive or delete old sequences would be helpful to keep everything organized. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to track deals and contacts, benefiting from its intuitive admin customization and seamless mobile integration, enhancing workflow mobility and reducing dependency on external help. ## HubSpot Sales Hub Discussions - [Are there plans to increase the functionality of the mobile app? The Outlook integrated logging sales tool is also limiting in that it only logs comms in the last 5 open deals attached to a client.](https://www.g2.com/discussions/32538-are-there-plans-to-increase-the-functionality-of-the-mobile-app-the-outlook-integrated-logging-sales-tool-is-also-limiting-in-that-it-only-logs-comms-in-the-last-5-open-deals-attached-to-a-client) - 2 comments, 3 upvotes - [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) - 5 comments, 2 upvotes - [How can I help HubSpot process my tasks faster and more smoothly?](https://www.g2.com/discussions/how-can-i-help-hubspot-process-my-tasks-faster-and-more-smoothly) - 1 comment, 1 upvote - [How can you best utilize the email function without getting kicked out of Microsoft?](https://www.g2.com/discussions/how-can-you-best-utilize-the-email-function-without-getting-kicked-out-of-microsoft) - 1 comment, 1 upvote - [Phone](https://www.g2.com/discussions/hubspot-sales-hub-phone) - 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[Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [Zuper](https://www.g2.com/products/zuper/reviews) ## HubSpot Sales Hub Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Trend Analysis - Real-Time Data - AI/Machine Learning **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management - Template Management - Interaction Tracking - Activity Tracking - Lead Management - Task Management - Email Management - Sales Pipeline Management - Workflow Management - Insurance Management **Additional Functionality** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Content Management** - Content Import - Advanced Search - Content Library - Email Management - Customizable Templates **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights **Artificial Intelligence - Conversation Intelligence** - Speech-to-Text - Sentiment Analysis **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization - Prioritization **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Management - Insurance CRM** - Documentation handling **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Insights** - Notes - Daily Summary - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Additional Functionality** - Sales Reports - Customer Database - Email Templates - Alerts/Notifications - Mobile Access - Calendar/Reminder System - Task Scheduling - API - Access Controls/Permissions - Activity Dashboard - Data Import/Export - Customizable Reports - Forecasting - Generative AI - Marketing Automation - For Insurance Industry - AI Copilot - Quotes/Estimates - Lead Capture **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights - Generative AI **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Chat/Messaging - Prospecting Tools - Content Delivery - Personalization - Reporting/Analytics - Task Management - Alerts/Notifications - Activity Tracking - Third-Party Integrations - API - CRM - Campaign Management - Audio/Video Recording - Collaboration Tools - Appointment Scheduling - Real-Time Notifications - Contact Database - For Sales Teams/Organizations - Lead Management - Activity Dashboard - Scheduling - Reporting & Statistics - Email Tracking - User Management - Interaction Tracking - Workflow Management - Calendar Management - Lead Capture - Call Recording - Template Management - Customizable Branding - Social Media Integration - Content Management - Performance Management - Lead Nurturing - Document Management - Sales Trend Analysis - Meeting Management - Lead Qualification - AI Copilot - Video Support - Microsoft Outlook Integration - Audio File Management - Engagement Tracking - Contact Management - Goal Management - Sales Planning - Mobile Access - CRM Integration - Pipeline Management - Conversation Intelligence - Access Controls/Permissions - Gamification - Lead Scoring - Opportunity Management - Microlearning - Content Sharing - Real-Time Data - Workflow Automation **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top HubSpot Sales Hub Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,686 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,368 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews)