--- title: Hoopla Reviews meta_title: 'Hoopla Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 330 reviews by the users' company size, role or industry to find out how Hoopla works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 330 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Hoopla Reviews **Vendor:** Displai Systems Inc. **Category:** [Sales Gamification Software](https://www.g2.com/categories/sales-gamification) **Average Rating:** 4.2/5.0 **Total Reviews:** 330 ## About Hoopla Hoopla drives big, measurable gains in your team's productivity and performance. Leverage your own data through multiple integrations in a powerfully simple application that makes it easy for managers to motivate, celebrate and score more wins. Using Hoopla, managers can quickly create contests, competitions, and leaderboards around any CRM metric, and broadcast live performance updates to TV, web and mobile screens throughout the company. Hoopla’s dynamic, live video broadcasts engage the entire company in an exciting, play-to-win culture that delivers measurable gains in team productivity and performance. ## Hoopla Reviews ### 1. Easy, automated, and fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle R. | Senior Digital Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Hoopla?** Ease of use, and the AM team is very helpful and always willing to jump on a call to work out any integration questions or issues. **What do you dislike about Hoopla?** I wish the flow was a little easier. Needing to create a metric, leaderboard, and team all separately is frustrating sometimes. I wish once you create a metric, you could assign it to a leaderboard right from the same screen. **Recommendations to others considering Hoopla:** Try to get Greg for an AM. He's very helpful! **What problems is Hoopla solving and how is that benefiting you?** We work in a very competitive environment, so having metrics automatically displayed and updated in real time keeps our teams motivated. ### 2. Sounds like a lotta Hooplaaaa **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia N. | Sales Operations Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2016 **What do you like best about Hoopla?** The new platform is different, but still offers most of the same benefits. Our sales folk obviously love making the board go off with big sales and conversions, and they love knowing where they are in the top levels of various sales categories. What *I* like best, though, is that it now integrates with Google Sheets, so I can gamify literally anything I can create a spreadsheet for! BONUS: I have Hoopla working for me in other ways as well - I have it auto-populate a Googlesheet based on a handful of different SFDC reports. The Google sheet keeps track of spiffs and such and isn't for displaying on Hoopla directly. It's just so that I don't have to run 7 reports and update the info for 90 reps every morning. (That's not lazy, that's efficient!) Also, support & CS - both have always been great, it's great to know that when I have issues (or even just blonde moments), there's someone there on the other end that'll have it figured out within moments. **What do you dislike about Hoopla?** Some seemingly basic features are missing in the new version, but they are on the roadmap for future releases. Given our history, they have generally proven to be worth waiting for. **Recommendations to others considering Hoopla:** With the new hosted format, it takes a bit more on the setup side, but it rolls like a well oiled machine once it's there, allowing me time to come up with other fun ways to use and abuse it. **What problems is Hoopla solving and how is that benefiting you?** It's a time saver on MANY levels, keeps the salesfolk engaged. We also do birthday and wedding announcements, new hires and anniversaries, general motivation, promos and spiffs - anything we want to communicate to the sales floor is reinforced by Hoopla screens globally. It helps feed both the "team" feel and competitive drives. ### 3. Awesome Product with the Customer Service to back it up! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2016 **What do you like best about Hoopla?** This platform acts as a very easy way for the team to keep an eye on what everyone is doing, while at the same time reward those employees who are performing. The personalization Hoopla allows keeps this fun and exciting. I was having trouble making a couple of streamline newsflashes and integrating with Google Sheets. Aniya was so helpful and walked me through every step. There is nothing better than a great product that has friendly, knowledgeable support there right when you need them. **What do you dislike about Hoopla?** I can't think of anything at the moment! **What problems is Hoopla solving and how is that benefiting you?** Though we are not a sales department, we are are a very results-driven and process oriented department. As soon as we saw sales use this, we knew that we had similar stats to highlight. Broadcasting up to date stats helps with team moral as well as keeps everyone in the know. We find our area has more people pass by, and they are looking to check up on our Hoopla. ### 4. Hoopla Boosts Sales Team Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas D. | Account Executive, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2016 **What do you like best about Hoopla?** Love the customization across the board. With walk-off songs and personalized videos and pictures, each rep gets their own personal celebration when they close a deal or hit their goals. **What do you dislike about Hoopla?** configuration can be a bit tricky. Once you learn how to use the UI it is easy, but learning is a little bit rough at first. **Recommendations to others considering Hoopla:** Its awesome, will take it with me everywhere I go. **What problems is Hoopla solving and how is that benefiting you?** Keeping our reps engaged on a daily basis, especially those making cold calls. Reward and recognition for success across the sales org. Injecting fun culture to the sales team, keeping it light while we close serious deals. Pulling up data that is normally buried in horrible salesforce reports and giving it life. ### 5. Sales Motivation with fun **Rating:** 5.0/5.0 stars **Reviewed by:** Amandine A. | Database Analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2015 **What do you like best about Hoopla?** Hoopla allows for a lot of customizations. We change our channels to fit seasons, sales competitions, and company marketing efforts. We also throw in silly memes for a little comedic relief from time to time. Our Channel has little changes each week to encourage everyone to watch the channel and spot the new fun slide or new theme of the channel. We have even been able to use it as a motivational theme for other departments to bring the whole company in on the fun **What do you dislike about Hoopla?** Leaderboards refresh at different times and some dashboards take a much longer time to refresh. Just makes it a little harder for team to know how up to date the leaderbords are when they don't all refresh on the same schedule. **Recommendations to others considering Hoopla:** Read through lots various Support Docs provided by hoopla, this is much more helpful when setting up your channel than emailing with Support. **What problems is Hoopla solving and how is that benefiting you?** Lack of motivation! The individual hoopla alerts are great little theme songs for the team and really makes the team work a little harder to hear their song play. Also brings the departments together when a special alert goes out because everyone stays up to date on what's going on across the company ### 6. Gamification with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Dana R. | Business Development Analyst, Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2016 **What do you like best about Hoopla?** Hoopla has brought BDM recognition and up do date sales markers to the spotlight. Our BDM's love to see their name in flashing lights and we love to see them passionate about what's displaying in real time on screen. I also enjoy the fact that I have been able to mold Hoopla around our contests and themes within our sales organization. **What do you dislike about Hoopla?** Programming at first can seem monotonous if you have a large sales org but as you become more proficient you can usually move through fast. **Recommendations to others considering Hoopla:** A Great sales tool to motivate your people and an good platform to create your own themes and gamification. It's kept our people updated on their stats without having to dig to far into the weeds on where they are to date. **What problems is Hoopla solving and how is that benefiting you?** SFDC Records and updated wins are happening faster with the knowledge that once we have it in SFDC it will show in Hoopla. ### 7. Our culture changed for the better the moment we turned the Hoopla screens on. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony K. | Founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2016 **What do you like best about Hoopla?** From the moment we turned the Hoopla screens on, the culture of our sales organization changed forever. Our team is geographically dispersed, so instilling the spirit of competition amongst them made a massive difference. Beyond the culture -- we're seeing productivity increase in the metrics. Beyond the sales team, other departments are taking notice and asking for their own screens and leaderboards. We're excited to see all the fruits of our investment with Hoopla in the quarters to come. **What do you dislike about Hoopla?** Too soon to tell -- the Hoopla team has been great and our implementation / setup has been easy. In general, I think we're underutilizing features such as the mobile experience and other data sources beyond Salesforce. I'd love to see some case studies or other examples of how companies are developing leaderboards beyond the Sales / Sales Development use cases. **Recommendations to others considering Hoopla:** Ensure you know which metrics / reports matter most before you break ground on leaderboard design. **What problems is Hoopla solving and how is that benefiting you?** We've got a geographically dispersed Sales Development and Sales Team, so Hoopla is helping us build a prospecting culture at Gainsight. We're doing our best to build that through incentives/spiffs, team outings, etc., but the Hoopla screens are the cornerstone that activates the competitive culture of the organization across offices. The result has been phenomenal. I've seen reps get up off their chairs and start pounding calls every time a "newsflash" crosses the screen. ### 8. SalesForce Admin Implementing Gamification **Rating:** 4.5/5.0 stars **Reviewed by:** Philip M. | Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2014 **What do you like best about Hoopla?** The action events and dashboards are amazing. The transition screens make it seem like your sales rep are on SportsCenter. It's really great to see leaderboards representing different regions and different departments. The charts are very interactive and let you pull from any SalesForce report. **What do you dislike about Hoopla?** There's not a lot I dislike about the product. It can't pull from joint or matrix reports which is kind of a problem for me since a lot of our rolled up data are built in those kind of report types. **Recommendations to others considering Hoopla:** Let me pull from joint reports and matrix reports! I think the new interface for admin is huge improvement over the last one. I'm hoping to see more features come out for admins though. **What problems is Hoopla solving and how is that benefiting you?** Motivating our sales reps and creating competition. Reps love seeing their name in lights and stars. With hoopla, everyone from BDRs to quota carrying reps get their chance to shine. Also, being able to run different competitions throughout the world using hoopla allows me to spread the competition outside HQ. ### 9. Could have a better look and feel **Rating:** 3.0/5.0 stars **Reviewed by:** Mario P. | Head of New Business Development & Special Projects, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2017 **What do you like best about Hoopla?** Configurations, metrics, the basics for. Gamification process. **What do you dislike about Hoopla?** Week design for the TV output / dashboard. **What problems is Hoopla solving and how is that benefiting you?** Motivate sales team ### 10. Hoopla is a great way to keep the team engaged, excited and motivated! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Hoopla?** Notifications when reps close a deal. This keeps the team aware of what everyone is doing and holds them accountable. **What do you dislike about Hoopla?** Very little customization available within the sales force integration. **What problems is Hoopla solving and how is that benefiting you?** Accountability is huge when the numbers are displayed for everyone to see theres not really anywhere to hide. ### 11. GREAT PRODUCT FOR ANY COMPANY TO INCREASE SALES **Rating:** 5.0/5.0 stars **Reviewed by:** Colby S. | Insurance Agent, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2016 **What do you like best about Hoopla?** Hoopla has been a creative way to encourage our sales team to push to the next level. The "Sales Alerts" really get our team excited to work harder and close more deals **What do you dislike about Hoopla?** We have been using the service for about 6 months now and we absolutely love it **Recommendations to others considering Hoopla:** Give it a shot, you wont be disappointed **What problems is Hoopla solving and how is that benefiting you?** Everyone knows where they stand with their sales at any minute throughout the day. We have also created an environment where so-workers are collaborating on projects and sales cycles. It has been a home run to increase sales and awareness ### 12. Hoopla has taken our gamification efforts to the next level - we love it! **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda M. | Global Sales Enablement Specialist, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2016 **What do you like best about Hoopla?** It really is THAT easy. It has been so convenient to measure SPIFs and incentives, and create teams to compete from our whole list of Salesforce users. **What do you dislike about Hoopla?** I would love a feature that would track points & have a portal for our employees to use their points. If Hoopla had that, it would be a one-stop shop! **What problems is Hoopla solving and how is that benefiting you?** Awareness is huge; when our sales force knows how they're fairing for a month, quarter, year versus other sales people it inspires more drive - you want to see your name on that leader board! ### 13. Hoopla drove behaviors that helped improve meeting creation, pipeline development, & culture **Rating:** 5.0/5.0 stars **Reviewed by:** Sean B. | Director of Sales Mid-Market USA, Research, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Hoopla?** This is a great service to motivate sales professionals. It helps me also to have a live tracker that I can look to and see progress in developing pipeline and moving deals. **What do you dislike about Hoopla?** There is nothing that I would say I dislike about the services **Recommendations to others considering Hoopla:** I would recommend this service for any organization that is promoting or has an inside sales team. Driving awareness and competition is critical to ensuring a culture of performance **What problems is Hoopla solving and how is that benefiting you?** Hoopla is about culture improvement and driving motivation so we are always looking for ways to improve how we drive awareness of the reps activity and recognize those that are over acheiving. ### 14. Hoopla Motivates! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve N. | Infoneer (semi-retired), Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2016 **What do you like best about Hoopla?** Hoopla creates a fun and creative competitive environment. The mobile app is especially nice for those who spend a lot of time out of the office. **What do you dislike about Hoopla?** Would like to have a little bit more freedom with the screen layouts. **Recommendations to others considering Hoopla:** Definitely recommend Hoopla to create a positive competitive environment. **What problems is Hoopla solving and how is that benefiting you?** Hoopla helps motivate sales producers. Seeing what everyone is doing, plus how the business is doing, helps everyone work harder. Hearing gongs and songs suddenly spring from our electronic sign brings cheers and high fives from those in the office. ### 15. Hoopla as been a major motivator for our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2016 **What do you like best about Hoopla?** The support has been extremely good and the platform has been carefully thought about. The integration was relatively easy and the outcome amazing. We have multiple screens and projectors around the sales office so visuals can easily be seen by the entire team. We have found Hoopla to adapt to our Salesforce solution with relative ease. We have found Hoopla to be a futuristic sales bell the motivates the sales team to achieve a status on the ranking boards or to elicit an movie action such as a slam dunk of a basket ball for a won sale. I couldn't recommend this product highly enough and it is truly unique in its ability to motivate a sales team that has a lower office management structure in place. It has improved our sales and more than covered the spend. **What do you dislike about Hoopla?** Not much. We would like there to be an ability to modify count downs for specific sales targets. For example, we would like to be able to set a go home early target for a Friday for X amount of revenue. Alarms would be another feature that would be very useful that could be accompanied by an action/event. For example, we have an 'on the phone by 9am policy'. To make this more fun and less of a policed rule, an event triggered every morning at 9am like a bell ringing to signal that everyone should be on the phone or have made a call. Alarms with actions etc could be very good for certain incentives. **Recommendations to others considering Hoopla:** To Sum up, trial this product, then watch the Sales team focus on another goal aside from bonuses. An additional ranking structure and visual creates some peer pressure that drives people to work with each other and make improvements. **What problems is Hoopla solving and how is that benefiting you?** Cost of management is high in sales, the ability to streamline a sales process with utilities such as Hoopla and software like Salesforce enable management and Directors to focus on other important task and investing into more profitable schemes and improvements instead of Supervisors and Line Managers. ### 16. Sr Director, Sales Systems & Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Neal S. | Sr Director Sales Processes and Systems, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2016 **What do you like best about Hoopla?** New back end interface is much easier to use. Flexibility and use of Salesforce.com reporting, allowing for cross object reports etc makes it much more user friendly. **What do you dislike about Hoopla?** Interface still has some getting used to. Not as intuitive as it could be. **Recommendations to others considering Hoopla:** Make sure you understand your end users needs. ie are they in an office or on the road. **What problems is Hoopla solving and how is that benefiting you?** providing Sales Teams with instant feedback and access to sales and performance metrics and contests ### 17. Hoopla used in workplace for sales team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2017 **What do you like best about Hoopla?** It is fun seeing where you rank among your peers when you are in a competitive environment. It keeps you motivated to either stay at the top or work your way up to the top when it comes to opportunities and activities. **What do you dislike about Hoopla?** Hard to set up and integrate with Salesforce **What problems is Hoopla solving and how is that benefiting you?** We use it to motivate team members with daily, weekly, and quarterly metrics and goals. ### 18. Hoopla Review ( **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Hoopla?** Salesforce is a great took to get into the details, but Hoopla helps our salesteam to get clear visibility on key metrics and push for friendly competition Great tool as well for some of our salesteam who work remote. **What do you dislike about Hoopla?** Features, they can do mich better with the reports and how to display. **What problems is Hoopla solving and how is that benefiting you?** Helping remote folks Create clear visibility across multiple metrics Create friendly competition ### 19. Hoopla has been awesome but Jessica Headley is the glue that keeps it all together **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2016 **What do you like best about Hoopla?** The support hands down, Jessica Headley has been very efficient and quick on getting back to me. Very responsive with anything i need and patient if i don't understand something the first time around. She makes time and makes sure I'm up and running if my hoopla goes down. Also the reps over at support are very helpful and actually get me up and running swiftly. **What do you dislike about Hoopla?** Dislike would be a little harsh, the application is great the software is a little glitchy but this updates version is tons better. Companies are different and track different metrics in different ways, so something that could be better would be integration for example using SFDC Reports is huge and made life easier for us. More updates like this and hoopla can be bullet proof. **Recommendations to others considering Hoopla:** Use this to gamify the day the day, and create some competitiveness but understand this only works when reps are engaged. I'm fortunate enough to have hard working competitiveness reps that are engaged and care about the job. **What problems is Hoopla solving and how is that benefiting you?** Competitiveness in the office Keeping reps in the know, and also other departments get visibility Accountability Gamification is huge in my industry and SDRs have to work really hard so this makes it fun in the day to day ### 20. Team Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon S. | Senior Enterprise Account Director, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Hoopla?** It was great to see the live results of our teams competing and reaching their goals. They really pushed each other get be on the top of the board and had great time seeing each other grow. **What do you dislike about Hoopla?** There is a lot of manually work at first but if we can find a way to directly pull from any API that would be great. **Recommendations to others considering Hoopla:** Keep working hard and improving sales team motavations. **What problems is Hoopla solving and how is that benefiting you?** We have providing CFO and Finaical Director with a SaaS platform for them to manage their FX and risk. We have seen that the more cheers we have on the board the better sales are and really understand the concept of working individually in a team. Everyone does their own job and we hit the goals as a team at the end of the day. ### 21. Great tool for team motivation! **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon D. | Director of Business Development & Operations, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2016 **What do you like best about Hoopla?** Hoopla is a great way to keep your team motivated in a fun way. Sales, support, implementations - all teams can benefit from what Hoopla can provide! **What do you dislike about Hoopla?** It was a little tough to set up but their support is fantastic and will really help as necessary. **What problems is Hoopla solving and how is that benefiting you?** We needed a way to get our team motivated and do it in a fun way. Hoopla solved this for us. ### 22. Liven up your sales floor and fire up your team with Hoopla. Customers since 2012. **Rating:** 4.5/5.0 stars **Reviewed by:** Gary M. | President and Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2015 **What do you like best about Hoopla?** We have 7 50" monitors on the sales floor they play dozens of different Hoopla Channels. Hoopla makes the office more fun an energetic. I love it so much I put a 40" monitor up in my office. Now they are mobile! We simply love our Hoopla! **What do you dislike about Hoopla?** Like any software it takes the administrative folks time to understand how to use the technologies. **Recommendations to others considering Hoopla:** Every sales floor needs this. People think Hoopla is a nice to have product. Hoopla is a must have product. Hoopla is #2 behind CRM. In my internal management survey Hoopla just passed ExecVision (call coaching software). Top Three Must have tech for sales: 1) salesforce.com 2) Hoopla 3) ExecVision **What problems is Hoopla solving and how is that benefiting you?** We dont have to manually. track our contests. There is no lag time for results. our Leader Boards are always moving. Real time is the new normal. ### 23. Modern Day Equivalent to Ringing the Bell **Rating:** 4.5/5.0 stars **Reviewed by:** Josh L. | Vice President of Sales, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2016 **What do you like best about Hoopla?** Hoopla is the modern day equivalent of "ringing the bell" on the sales floor. It allows salespeople to express themselves with a particular song while creating excitement and energy within the organization. **What do you dislike about Hoopla?** The song clips are too short. If would be great to be able to play longer portions of the song when large, strategic deals are closed. **Recommendations to others considering Hoopla:** None **What problems is Hoopla solving and how is that benefiting you?** Creating excitement and energy on the sales floor by closing deals. Hoopa "going off" is a nice way to remind people that we are closing deals and growing the business. ### 24. Hoopla **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2017 **What do you like best about Hoopla?** How we can each have a song to go off when an opportunity happens. **What do you dislike about Hoopla?** Gives unintended recognition to top performers and bottom performers feel bad. **What problems is Hoopla solving and how is that benefiting you?** Keeps track of each Sales person's numbers. ### 25. Fun spice up for the sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2016 **What do you like best about Hoopla?** The challenge aspect. I enjoy being able to initiate a challenge in a showmanship manner amongst my colleagues. It adds a bit of zest to the day. **What do you dislike about Hoopla?** Sometimes the newsflashes for and achieved goal don't go thru. **What problems is Hoopla solving and how is that benefiting you?** The sales team is more engaged now. ### 26. The New Hoopla Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2016 **What do you like best about Hoopla?** The new Hoopla addresses everything needed in a gamefication tool. I have used a few and switched back and forth. This latest version is the easiest to use and the most robust. The first day of this roll out to our global team was one of the funnest days we have had in the office. Its a shot in the arm for the culture of your inside team. **What do you dislike about Hoopla?** I love all the new content, but I would prefer it was visible in a different layout when choosing which background. Like a large gallery versus having to scroll through them. Everything else is so simple to use, so nitpicking this is about the only thing I can come up with. **Recommendations to others considering Hoopla:** Know that you will have to do some customization to really make it cool. If you have the creativity and the time to put into it (3-5 hours) you can really dial this tool in and make it really fun. **What problems is Hoopla solving and how is that benefiting you?** Motivation. Office culture. Team bonding. Increased production. ### 27. Product Helps our IT Recruiting Company Reach our Goals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2016 **What do you like best about Hoopla?** AVID Technical Resources has used Hoopla to help us reach our IT recruiting goals for the last 2 years. The support staff at Hoopla has been exceptionally helpful to our technical recruiters as we use the product. AVID will certainly use Hoopla in the future to continue to improve our award-winning IT recruiting services. **What do you dislike about Hoopla?** We do not have any complaints. Hoopla has worked with us extensively to make sure the product meets our needs as an IT staffing firm. **What problems is Hoopla solving and how is that benefiting you?** Hoopla helps us improve our award-winning IT recruiting services in all our offices around the country. ### 28. Exceptional customer service and a product headed in the right direction **Rating:** 4.0/5.0 stars **Reviewed by:** Jason E. | Sales Manager, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2016 **What do you like best about Hoopla?** Customer support and account management is stellar. Gamification/leaderboards are an expectation now for my team. **What do you dislike about Hoopla?** Recent transition to new, standalone platform has had some hiccups (reports/trigger events not pulling as planned). **What problems is Hoopla solving and how is that benefiting you?** Gamification. Hard to measure specifics, but we know it's valued because of the groans when it isn't working perfectly. ### 29. Outstanding service around a great product. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Hoopla?** We've been leveraging Hoopla for ~6 months so far. The product was easy to deploy and is easy to manage/maintain. Our inside sales people enjoying seeing their results and how they stack against their peers. We've barely scratched the surface of Hoopla's functionality, so we anticipate driving additional competition across teams as we deploy "new" features to the teams. Service has been stellar - responsive, knowledgeable, and professional, and we enjoy working with our account team. **What do you dislike about Hoopla?** There's not a lot I dislike, only some suggestions on added functionality that would be beneficial to my role. Some of those "requests" are already being addressed. Again, great product. Great service. **What problems is Hoopla solving and how is that benefiting you?** Visibility to sales metrics, performance management, driving competition across sales teams using gamification, internal communication/announcements ### 30. Exciting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2016 **What do you like best about Hoopla?** I like that we can add our own content through power point. The new features are great too! **What do you dislike about Hoopla?** It's a little tempermental sometimes when uploading, but for the most part, it's great! **What problems is Hoopla solving and how is that benefiting you?** Keeping my Salespeople motivated...this will definately help though ### 31. Well, a must have for any proper Sales team! Salesforce's best friend **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Customer Experience Director, Photography, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2014 **What do you like best about Hoopla?** Superb customer services team, great layout and a real motivation boost for the team **What do you dislike about Hoopla?** Not enough background, quite complex when you need to create some custom field or complex sales calculations metric, but overall it's very user friendly. **Recommendations to others considering Hoopla:** Just get it! Don't think twice about it. **What problems is Hoopla solving and how is that benefiting you?** Sales motivation! And Sales MOTIVATION!!!!! ### 32. Hoopla helps us stay on track **Rating:** 4.5/5.0 stars **Reviewed by:** Brett H. | Director of Sales, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2015 **What do you like best about Hoopla?** Simple leaderboards that stack rank individuals in the areas that you want to measure Instant notifications and providing the virtual "pat on the back" when something positive occurs Effective Salesforce.com integration that makes in easy to administer Great user community to share ideas, tips, and best practices **What do you dislike about Hoopla?** Minimal "off the shelf" backgrounds and transitions between slides Very focused on the sports theme, and ESPN style gamification. I would like to see more options that are business minded, but this is really what they are so it is tough to ask for that. Administration interface is simple to use, but involves a lot of clicking and saving to see what you are building in action. They suggest an easy test page which works, but when you have the final version of what you need, you have to recreate it in your live feed. **Recommendations to others considering Hoopla:** If gamification is of interest, and will help increase engagement and enhance performance, Hoopla is a must to consider. **What problems is Hoopla solving and how is that benefiting you?** We use Hoopla to report anything and everything we use Salesforce.com to do. That includes lead tracking and scoring, new sales business development, managing existing business and client success, and scoring our case response rate/success rate that we use for product support. That means four different departments in our company can be scored and highlighted in our instance of Hoopla. It is helping us to highlight our leaders and best successes in every one of those categories. It helps to spur a competitive mindset in our individuals. It helps to communicate success to everyone in the company. It helps keep individuals focused on the right steps (leading indicators) of success. ### 33. Great leaderboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2016 **What do you like best about Hoopla?** Great and simple tool to administer. Excellent way to motivate the sales force and provide visibility to the activities across the team. The sales reps love this, especially the ability to add their own songs. **What do you dislike about Hoopla?** the salesforce integration is a bit clunky and limited. If we can pull any report from salesforce, this would be an amazing tool! **Recommendations to others considering Hoopla:** Great leaderboard and motivator for the sales team. Love the ease of setup and use. **What problems is Hoopla solving and how is that benefiting you?** sales team competition and morale. It's a great motivator and allows the team to be friendly competitive. ### 34. Hoopla **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro S. | IT Support Specialist, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2014 **What do you like best about Hoopla?** Hoopla is pretty easy to manage from an IT perspective. Also, there are tons of features available. **What do you dislike about Hoopla?** Earlier version of Hoopla gave us problems with crashing. The past year has been great though. Hoopla has fixed most of those bugs **Recommendations to others considering Hoopla:** Hoopla is a great tool and I recommend it **What problems is Hoopla solving and how is that benefiting you?** Hoopla provides our colleagues with recognition, and digital signage through out the office. ### 35. Great for basic SFDC operation struggles with custom objects **Rating:** 3.0/5.0 stars **Reviewed by:** Joshua P. | Vice President of Inside Sales, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2015 **What do you like best about Hoopla?** I love how Hoopla really gets the sales team engaged with choosing their own pics/meme/gif to represent themselves, great culture builder. The walk off song and contest capabilities are always a hit with the team. Their customer service is good in that they are responsive and can usually find the answers provided the capabilities are there. We are a youth and amateur sports software company so the Sports Center theme couldn't be a better fit for our culture. **What do you dislike about Hoopla?** Unfortunately the salesperson had told us that Hoopla would integrate our existing custom SFDC objects with no additional development work from our Salesforce Developer. This unfortunately is not the case. We have custom objects tracking our President's club contest, a large impetus for us to use Hoopla was to keep live up to the minute reporting on this as our sale is very transactional. In order to get the live results to stream on the displays we need to redesign our custom object so that it will accurately display. This takes SFDC Dev resources away from our road map which indirectly adds to the cost. Hindsight I would ask that all custom objects be set up in Hoopla before signing the contract, and not take their word for it. **Recommendations to others considering Hoopla:** Make sure to deploy and get all, not just some your custom objects (if you use them) running smoothly before signing the contract **What problems is Hoopla solving and how is that benefiting you?** Hoopla really got the team engaged and taps the competitiveness in and amongst the team. Ranking salespeople's leading KPI's such as calls, appointments set, appointments held, close rates, revenue generated and percentage to goal really drives the team's activity and we have seen results in our top performers. We have also created a channel for our front lobby as our clients and VIP's come in. This helps to create a great first impression of our company and allows us to tell our company story to those in our reception area. We are definitely seeing ROI as a result of Hoopla. ### 36. Great motivation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Hoopla?** Great, simple office motivation for the masses. Awesome updates from colleagues in other offices. **What do you dislike about Hoopla?** Slightly unreliable. Often glitchy and slow. **What problems is Hoopla solving and how is that benefiting you?** Immediate updates from our global offices on deals closed, etc. ### 37. Get Your Team moving **Rating:** 3.5/5.0 stars **Reviewed by:** Erroin M. | Vice President Sales, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2015 **What do you like best about Hoopla?** I like the ability to add custom content. It allows us to brand Hoopla with our culture and liven up the atmosphere of the office. **What do you dislike about Hoopla?** Hoopla crashes a lot and the links they send for support are broken most of the time. Just recently they launched a new service and every link in their email returned a 404 error. Then when I went to search their help page for the new feature, again, I got nothing to show for it. **Recommendations to others considering Hoopla:** Hoopla needs to allow for the full ability to query fields that is available in other systems like LevelEleven. The fact that I am restricted to the exact phrasings leaves out my ability to pull more data into Hoopla and influence the team. Hoopla also needs to improve the UI. How boards and metrics are set up is really heavy. It takes an hour out of my day to build out leader boards. From stat creation to building out the channel, it could be better and faster. Hoopla's competition has figured it out, so should hoopla. Honestly when our licenses come up, we will probably consider a switch because Hoopla's competitors have a better UI and keep "players" focused on their screens in the Salesforce App, where we want them to be. Plus, the need for having a Salesfroce Admin be involved is cumbersome as well. My Sales Ops team does not want to really be managing this at all. Hoopla's competitors allow for easy integration and use. **What problems is Hoopla solving and how is that benefiting you?** Hoopla has helped motivate the sales team to log activities and events correctly. We saw an increase in outbound dialing with the team and competitions are very key to keep them motivated. ### 38. ESPN Style Leaderboads on the Big Screen Visualizes our Sales in Real-Time **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Chief Executive Officer, Broadcast Media, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2015 **What do you like best about Hoopla?** As a long-time Salesforce user (since 2005), I'm always looking for extensions, or apps to enhance our investment in the platform. I came across Hoopla on the AppExchange and wondered if it would have as much of an impact in our office. When I first proposed the idea to our VP of Sales, I wasn't sure if the team would find the screen corny or unwelcome recognition. To my surprise, the response was quite the opposite. Hoopla is by far one of the best tools for recognizing the contributions of a sales person, in real-time. Each team member has their own "theme song" which plays for 10 seconds when a deal is closed won. Even after an entire year, and with a much larger team, everyone on the sales floor still cheers aloud when a deal is won and the reps name is posted on the screens. Our implementation is quite extensive at this stage with 6 screens, all synch'd. I wish I could post pictures. Now, other departments are asking for how they can get their own channel, which we are actively exploring. **What do you dislike about Hoopla?** We ended up turning the breaking news audio alert off and only playing the sales reps theme song which is much more agreeable. The disklikes relate to our desire for more video content. There are a lot of sports themes, however epic movies or action movies would also be very cool. Invest in fresh video content and you'll have customers for life. We did have issues synching across 6 screens with sound getting slightly delayed creating an echo effect. Our solution was to daisy-chain all the screens using 30ft HDMI cables. **Recommendations to others considering Hoopla:** Plan out which objects in Salesforce you'll use to drive the actions in Hoopla. Most likely you'll use Opportunities - which in and of themselves can be very flexible. **What problems is Hoopla solving and how is that benefiting you?** We were looking for ways to better recognize employees, specifically our sales representatives and account managers for closing deals, hitting quota and other milestones in real-time. Hoopla helps us keep up the momentum on the sales floor all day long. ### 39. Best In Its Category, Needs Some Polishing **Rating:** 3.5/5.0 stars **Reviewed by:** Evan J. | Sr. Manager, Salesforce Development, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2015 **What do you like best about Hoopla?** It has great displays which keep it interesting. It adds a cool factor for any visitors coming into the office who are always wowed by the interesting information it displays. My experience has shown they have a responsive support team. All of my cases are generally resolved in a timely manner and if the rep I'm working with doesn't know the answer, she can always find someone who does. **What do you dislike about Hoopla?** My biggest complaint is that it can't handle custom fiscal years/quarters. This is almost a deal breaker for us. Our last FQ of the year goes from November-January, and because Hoopla could only handle November-December or just January, it was basically worthless to us. The time it takes to manage it can also be an issue. My company bought in to the vision, and that included many custom components that required a lot of my time to keep up. As my availability fluctuated, it became hard to make sure Hoopla was accurate and displaying the information I wanted it to. Some technical limitations on measuring how well a team was doing. We track them using a picklist rather than a lookup field, and it was impossible to show them on a leaderboard. Give us some default components to add to the channels! Sometimes I go over on our user limit because users are added automatically when they shouldn't have been. I always get a super annoying email asking how they can send an invoice and I have to tell them I just need to remove some users. **Recommendations to others considering Hoopla:** Don't plan on giving out information that is vitally important. This is great for competitions and showing how reps are doing, but can never replace a regular report in Salesforce.com **What problems is Hoopla solving and how is that benefiting you?** Increasing visibility to all parts of the business. A big complaint I hear is that the engineering team has no idea what the sales team is doing, the customer success team doesn't know what the sales development team is doing, etc. Hoopla allows us to put metrics up for every team in the company and because there are TVs displayed around the office, people would actually look at them. ### 40. Hoopla makes sales analytics FUN **Rating:** 4.5/5.0 stars **Reviewed by:** Chris D. | Field Marketing Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2015 **What do you like best about Hoopla?** I love being able to create custom events for big sales. Our closers really enjoy having custom videos for their sales, as well as being able to customize their team name and logo. It really fosters a healthy sense of competition amongst our sales teams! **What do you dislike about Hoopla?** Some of the Salesforce integrations are clunky and take getting used to. Now that I've used Hoopla for a few months, I am comfortable with everything, but I remember feeling a little overwhelmed when I first started. **Recommendations to others considering Hoopla:** If you use Salesforce, you should have Hoopla. It adds a lot to the front end and will add a lot to the efficiency of any sales team making use of it. **What problems is Hoopla solving and how is that benefiting you?** Driving interest and investment from our sales teams. By creating leaderboards and competitions that are readily displayed in our office, it provides an incentive to get the extra few dials out of all the reps--nobody wants to be at the bottom of the list. ### 41. Awesome Motivation Tool for Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Colin W. | Owner/Founder, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2015 **What do you like best about Hoopla?** To be completely honest, the best part about hoopla is the outstanding customer service. If someone cannot answer your question, they will find a way to get it answered in a timely manner. As for the application itself, it is a great motivator for all the employees here at 722 Redemption Funding. The problem with Salesforce is that the dashboards are not kept up to date in real time. This is a good way for all of us to track our daily performance. **What do you dislike about Hoopla?** There really isn't much I could say I do not like about the application, except for the fact that we cannot use all types of reports on the screen. They just added one type of report, and I know they are always looking to extend its potential, so we are not worried about it. **Recommendations to others considering Hoopla:** Originally we thought the price was very high, but after going completely live, we realize how much it actually made up for the price. I believe this is why we have seen an increase in sales recently. **What problems is Hoopla solving and how is that benefiting you?** We have solved the issue of motivation on a daily basis versus end of the month sales. It keeps people on track everyday throughout the month, which helps us all forecast our sales for the month as a whole. ### 42. Not just a good sales tool **Rating:** 4.5/5.0 stars **Reviewed by:** Dan W. | Support Services Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2015 **What do you like best about Hoopla?** The thing that surprised me the most, is that this is not just a sales tool. I manage technical teams and provisioning teams and we all use it for our own purposes - not just looking at sales figures. It gives us a live feed into various part of Salesforce and the TV Channels are highly customisable, which is great not only for us, but for when our customers come to visit and see the very visual metrics we are able to produce. **What do you dislike about Hoopla?** I don't think there is anything specifically I dislike about this product. Being from a technical background, I can always think of things I'd like to see, but if we log something with the support team, they are normally able to talk us through creating what we have asked for. **Recommendations to others considering Hoopla:** It isn't just a sales tool. If you are considering this product, ask the teams about how it can be used for your purposes, you'll be surprised. **What problems is Hoopla solving and how is that benefiting you?** I think having centralised information is the most benefit to having this as part of our CRM. ### 43. Does what's promised! **Rating:** 4.0/5.0 stars **Reviewed by:** Caelum S. | Strategic Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2015 **What do you like best about Hoopla?** I like that Hoopla works exactly like I expected it to. It provides an ESPN-type leaderboard for my inside sales team, with all the data pulling from Salesforce. Once familiar with the UI, it's easy to make changes, alter graphics, create fun games and challenges, or whatever else I need. The whole thing looks slick on our big screen and adds energy and flavor to our sales pit. **What do you dislike about Hoopla?** The backend UI is a bit primitive and the need to essentially recreate all of your salesforce dashboards is a minor inconvenience. I hate when a leaderboard ends up being wrong on the TV, but it's almost always a Salesforce data issue or otherwise my fault. The data doesn't lie, but folks will complain if they feel their work is being underrepresented. **Recommendations to others considering Hoopla:** I recommend Hoopla, but it was recommended to me by a friend and I never looked at any competitors. There must be a couple others out there, i'd suggest taking a look at multiple. **What problems is Hoopla solving and how is that benefiting you?** The benefits have mostly been ancillary or non-measurable. I like that the CEO and Exec team can see the leaderboards when they walk by. My team knows this, and doesn't want ot be last. ### 44. Hoopla a Huge Hit at Bronto Software **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah A. | Sales Operations Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2015 **What do you like best about Hoopla?** Hoopla is very easy to configure. The development team at Hoopla is always making improvements to make configuration even easier for the admin. This allows Salesforce admins to wow executive level superiors with very little time and effort. **What do you dislike about Hoopla?** Too many of the backgrounds and transitions are sports themed. I understand that lends itself nicely to the competition atmosphere, but I like the more basic/geometric backgrounds. I'm constantly reusing the same ones over and over. **Recommendations to others considering Hoopla:** Define business cases ahead of time to have something to measure improvement against. We've implemented several leaderboards and data lists without having a measurable, so we don't know how much we've improved. **What problems is Hoopla solving and how is that benefiting you?** Since we've started using Hoopla, I've noticed a level of interaction between our sales teams that I hadn't seen before. They're congratulating each other on deals because they see them come up on the TV. There's a new energy to the sales floor. ### 45. Good way to surface content and team activities **Rating:** 3.5/5.0 stars **Reviewed by:** Colin M. | Director of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2015 **What do you like best about Hoopla?** It easily integrates into SFDC and I can upload customer stories, marketing content, team photos as well as surface activity / attainment metrics. We use this across a couple of teams and have setup notifications for opportunity creation & opportunity close. Additionally, it quickly surfaces QTD attainment per goal via leaderboards. **What do you dislike about Hoopla?** Simply put, its not easy to use. I have to manually resize all the marketing content and pictures to get it to fit on the screen. Additionally, it takes several steps to add a user and get them on the right team / setup notifications. I consider myself fairly tech savvy and although I enjoy the output of Hoopla, not a big fan of the setup and creation of a channel / adding content **Recommendations to others considering Hoopla:** Haven't tried any of the alternatives, as mentioned is good for what they sell it on but its not super easy to use from an admin perspective. **What problems is Hoopla solving and how is that benefiting you?** Surface new marketing content, surface leaderboards in our office (QTD, etc) and give our whole group a clear understanding of performance and attainment. ### 46. I can't believe the energy Hoopla has created on our sales floor! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben J. | Vice President of Sales, Broadcast Media, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2015 **What do you like best about Hoopla?** To me Actions are the best feature in Hoopla. We have created several action that highlight new deals real time or when a rep hits quota! The entire floor cheers when hoopla goes off! **What do you dislike about Hoopla?** I haven't really encountered anything that I really dislike about Hoopla. Restricting what objects it talks to in our CRM is a little limiting. **Recommendations to others considering Hoopla:** Spend the time to set it up properly and set a schedule for updating timely information. Once it's set up it runs itself. **What problems is Hoopla solving and how is that benefiting you?** It keeps our entire sales team engaged, focused and creates a positive competitive environment. With Leaderboards reps are constantly competing to be at the top! I'm extremely confident this has lead to more deals equaling more dollars! Alerts make reps push that much harder when they see their colleagues putting up deals. We also have used this to help with getting messages out to our team. It has helped us with internal branding by allowing us to upload custom pictures and videos. It integrates with our social platform which creates this cross platform communication tool that is updated by employees. ### 47. #1 in Gamification **Rating:** 5.0/5.0 stars **Reviewed by:** Ben O. | Senior Manager Communication Strategy & Automation, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2015 **What do you like best about Hoopla?** Hoopla has really brought our team together and increased friendly competition across all departments (not just sales). The animation and sounds grab everyone's attention and allows employees to be recognized for their hard work. We also use Hoopla in our support department to display Cases that need attention. **What do you dislike about Hoopla?** There has not been anything that I dislike about Hoopla. One feature I would like to see in the future is the ability to view everything in Salesforce (via a tab). **Recommendations to others considering Hoopla:** Hoopla is going in the right direction by listening to their customers and continuously providing new feature updates. **What problems is Hoopla solving and how is that benefiting you?** - Increased competition: Our Sales teams are able to see how they rank against their peers - Support Case response time & SLA: Support Cases needing attention are displayed to alert our team. - Employee recognition: Internal contest results and "Thanks" badges are displayed. - Social - Twitter feed is displayed & notifications for new blog posts. ### 48. Feature rich dashboard for celebrating success and performance **Rating:** 3.0/5.0 stars **Reviewed by:** Robert B. | EMEA Inside Sales Director, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2015 **What do you like best about Hoopla?** Being able to use any metric from SF.com means I can have leaderboards for things like expansion, new business and even just lead-generation. It's also great being able to automatically announce big new ops or wins and showing the reps picture helps them feel even more recognised in a big environment. **What do you dislike about Hoopla?** The complexity of UI meant it was not very easy to learn; and involved a lot more trial and error testing than I would have expected, it felt like some of the workflows were not very logical. I also found it frustrating that you have to manually manage teams (rather than it picking that up from Salesforce). Finally there is no 'one-time announcement' system where an admin/manager can put in a message over the system, instead you have to figure out an event and then trigger it which is not quick or simple. **Recommendations to others considering Hoopla:** Make sure you have someone who is comfortable administrating the software! **What problems is Hoopla solving and how is that benefiting you?** Transparency of achievements across multiple sales teams. Celebrating big wins and achieving target. Visibility & profile of top achievers. ### 49. Hoopla is a great way to interact with the sales team on the floor! **Rating:** 3.0/5.0 stars **Reviewed by:** Michaelann C. | Customer Account Coordinator, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2015 **What do you like best about Hoopla?** We've been using Hoopla for at least 2 years now. It's fairly customize-able so we were able to get it set up specifically for our business. It's a great way to interact with the sales floor and to get them pumped up. We have it so that only deals over a certain threshold will go off on Hoopla, which makes it more of an exciting thing when it goes off! We also just recently learned about setting custom sounds to each user...needless to say, it's been quite entertaining. **What do you dislike about Hoopla?** My biggest issue with Hoopla is the fact that it can only group by owner records. I'd like to see it group by teams. It causes some issues with data on Hoopla not matching up correctly to our reporting that we do through Salesforce. I anticipate this being easier when we are able to use embedded reports on the next release. **What problems is Hoopla solving and how is that benefiting you?** We use it more as an addon to our daily business. We would run just fine without Hoopla, but we won't get rid of it. It adds to the culture and excitement on our sales floor. It's a great tool for folks to get recognition & feel like they're contributing. ### 50. Hoopla **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda W. | North America Sales Operations Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2015 **What do you like best about Hoopla?** The ability to initiate an action for closed business transactions. The sales reps really get into hearing their song and seeing their deals displayed across the TVs. **What do you dislike about Hoopla?** It would be nice to have refreshed backgrounds to display. I do not always have time to attend Hoopla webinars but would find it very helpful to have short (one page) documents with tips on how improve or deploy stats, leaderboards, and data lists. **Recommendations to others considering Hoopla:** This is my first experience with Gamification software so I do not have anything to compare it to. I can say that the implementation and setup was fairly smooth. The tool is user friendly and the support staff is EXCELLENT. I would recommend this tool. **What problems is Hoopla solving and how is that benefiting you?** Showing rep and team attainment has provided transparency across the company. We have created incentive through competition. The automation of metrics has significantly cut down on time allocated to collecting and analyzing that data. ## Hoopla Discussions - [What is Hoopla by Raydiant used for?](https://www.g2.com/discussions/what-is-hoopla-by-raydiant-used-for) - [View Hoopla pricing details and edition comparison](https://www.g2.com/products/hoopla/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A13%3A31+-0500&secure%5Bsession_id%5D=9024b935-2cd7-4903-b180-89cacc2ed6fc&secure%5Btoken%5D=e73d58ed3bd3cc1cba932b990708dc6af6afe2e60c456cb8b2b84bfbafcb15d7&format=llm_user) ## Hoopla Features **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Integrations** - CRM Integration - Social Collaboration Integration - TV Streaming **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting - Sales Reports - Incentive Management **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging **Employee Features** - User Profiles - Notifications - Mobile ## Top Hoopla Alternatives - [Ambition](https://www.g2.com/products/ambition/reviews) - 4.6/5.0 (575 reviews) - [Spinify](https://www.g2.com/products/spinify/reviews) - 4.6/5.0 (1,001 reviews) - [LevelEleven](https://www.g2.com/products/leveleleven/reviews) - 4.4/5.0 (272 reviews)