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# First Advantage vs HireRight Comparison - What are their main differences?

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First AdvantageHireRight[+ Add Product](#)

Reviews

**First Advantage** [

3.4/5(111)

](https://www.g2.com/products/first-advantage/reviews#reviews)

**HireRight** [

3.9/5(197)

](https://www.g2.com/products/hireright/reviews#reviews)

Pricing

**First Advantage**
Free Trial

No pricing available

**HireRight**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**First Advantage**
4 months

Based on 9 responses

**HireRight**
2 monthsFaster

Based on 7 responses

Return on Investment

**First Advantage**
23 months

Based on 10 responses

**HireRight**
8 months15 months sooner

Based on 5 responses

Perceived Cost

**First Advantage**
$$$$$

**HireRight**
$$$$$

Average Discount

**First Advantage**
Not enough reviews yet

**HireRight**
10%

 ![First Advantage](https://images.g2crowd.com/uploads/product/hd_favicon/962e5cddb603ab7839e11e282d59b3fd/first-advantage.svg "First Advantage")

 ![HireRight](https://images.g2crowd.com/uploads/product/hd_favicon/af2fbffc75ccc5347421dca86db0c7ee/hireright.svg "HireRight")

G2 offers free advice on this comparison.

Chat with an expert

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Pros & Cons

**First Advantage**
[
Customer Support (15)
](https://www.g2.com/products/first-advantage/reviews?filters%5Bsentiment_snippet%5D=1114282&qs=pros-and-cons#reviews)[
Ease of Use (15)
](https://www.g2.com/products/first-advantage/reviews?filters%5Bsentiment_snippet%5D=1113799&qs=pros-and-cons#reviews)[
Poor Customer Support (10)
](https://www.g2.com/products/first-advantage/reviews?filters%5Bsentiment_snippet%5D=1114471&qs=pros-and-cons#reviews)[
Delays (7)
](https://www.g2.com/products/first-advantage/reviews?filters%5Bsentiment_snippet%5D=1114414&qs=pros-and-cons#reviews)

**HireRight**
[
Customer Support (9)
](https://www.g2.com/products/hireright/reviews?filters%5Bsentiment_snippet%5D=2023873&qs=pros-and-cons#reviews)[
Background Checks (8)
](https://www.g2.com/products/hireright/reviews?filters%5Bsentiment_snippet%5D=2023879&qs=pros-and-cons#reviews)[
Delays (6)
](https://www.g2.com/products/hireright/reviews?filters%5Bsentiment_snippet%5D=1497753&qs=pros-and-cons#reviews)[
Process Delays (6)
](https://www.g2.com/products/hireright/reviews?filters%5Bsentiment_snippet%5D=1497772&qs=pros-and-cons#reviews)

Integrations

**First Advantage**
Not enough data

**HireRight**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5050bdb8d37e224b81be9bcc0f5a7222/ashby-ashby.png "Product Avatar Image")

Ashby

](https://www.g2.com/products/ashby-ashby/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7d39386f68f40a2fcef344d44d8a7124/avature.png "Product Avatar Image")

Avature

](https://www.g2.com/products/avature/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b6c2e138f62cfbf8877fdc9af07c3ef5/beeline.png "Product Avatar Image")

Beeline

](https://www.g2.com/products/beeline/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4298819c5147b1bccb17e408fdf268d/cadient.png "Product Avatar Image")

Cadient

](https://www.g2.com/products/cadient/reviews)[
View all
](https://www.g2.com/products/hireright/integrations)

Ratings

Meets Requirements

**First Advantage**

7.7

7.781

**HireRight**

8.2

8.2133

Ease of Use

**First Advantage**

7.7

7.781

**HireRight**

8.4

8.4135

Ease of Setup

**First Advantage**

7.5

7.529

**HireRight**

8.6

8.678

Ease of Admin

**First Advantage**

7.4

7.428

**HireRight**

8.4

8.466

Quality of Support

**First Advantage**

6.9

6.978

**HireRight**

7.3

7.3130

Has the product been a good partner in doing business?

**First Advantage**

7.4

7.428

**HireRight**

8.7

8.783

Product Direction (% positive)

**First Advantage**

6.1

6.180

**HireRight**

6.9

6.9126

Features

Background Check[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

7.1

75

8.2

106

Background Check Administration

Screening and Assessments

7.4

45

|

Verified

8.2(won by 0.8)

75

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Compliance

7.5

44

|

Verified

8.5(won by 1.0)

45

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Dashboard

7.4

41

|

Verified

8.3(won by 0.9)

48

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Tenant Screening

Not enough data

Not enough data

Employment Screening

Not enough data

Not enough data

Drug & Health Screenings

Not enough data

Not enough data

Background Check Data

Real-Time Tracking

6.8

42

|

Verified

8.1(won by 1.3)

44

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Platform Search

6.8

39

|

Verified

8.1(won by 1.3)

41

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Alerts and Notifications

7.1

38

|

Verified

8.0(won by 0.9)

49

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Status Tracking

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Background Check Additional Functionality

Integrations

7.2

34

|

Verified

8.5(won by 1.3)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobility

7.0

31

|

Verified

8.0(won by 1.0)

39

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Messaging

6.8

34

|

Verified

8.2(won by 1.4)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

Not enough data

Screening Services Integration

Not enough data

Not enough data

AI Insight Check - Background Check

Insight Check

Not enough data

Not enough data

AI Investigation and Verification - Background Check

Verification

Not enough data

Not enough data

Employment Eligibility Verification

Not enough data

Not enough data

Education Verification

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Identity Verification

Not enough data

Not enough data

Additional Functionality

Assessment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Reference Checking

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Online Applications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Candidate Profiles

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Drug Testing[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

9.0

21

8.2

13

Drug Testing Administration

Screening and Assessments

8.7(won by 1.1)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

13

Compliance

8.9(won by 0.8)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

13

Dashboard

9.2(won by 0.9)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

13

Integrations

9.1(won by 0.8)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

12

Drug Testing Data

Real-Time Tracking

9.2(won by 1.0)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

13

Alerts and Notifications

9.2(won by 0.7)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

13

Drug Testing Additional Functionality

Mobility

8.4(won by 0.1)

15

8.3

12

Messaging

8.7(won by 0.6)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

13

Payment

9.4(won by 1.1)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

11

Reference Check[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

9.2

14

Platform Content

Templates

Not enough data

8.5(won by default)

9

Automated

Not enough data

9.3(won by default)

9

Customizable Reports

Not enough data

9.2(won by default)

10

Platform Basics

Optimization

Not enough data

8.7(won by default)

9

Interoperability

Not enough data

9.8(won by default)

9

Performance

Not enough data

9.3(won by default)

9

Platform Additional Functionality

Integrations

Not enough data

9.6(won by default)

9

Identity verification

Not enough data

9.2(won by default)

10

Fraud detection

Not enough data

8.5(won by default)

10

Custom branding

Not enough data

9.6(won by default)

9

Third-Party Integrations

Not enough data

Not enough data

Platform Data

Visualization

Not enough data

8.9(won by default)

9

Security and Compliance

Not enough data

9.5(won by default)

10

Alerts and Notifications

Not enough data

9.4(won by default)

11

GDPR Compliant

Not enough data

9.7(won by default)

10

Real-Time Notifications

Not enough data

Not enough data

Additional Functionality

Status Tracking

Not enough data

Not enough data

Candidate Scoring

Not enough data

Not enough data

Survey Library

Not enough data

Not enough data

Background Screening

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reference Request Automation

Not enough data

Not enough data

Reference Checking

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Email/Online

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

API

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Survey Builder

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Bulk Reference Request

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Recruiting[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Pre-Employment Screening[Hide 68 FeaturesShow 68 Features](javascript:void(0);)

Not enough data

Not enough data

Platform

Customization 

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![First Advantage](https://images.g2crowd.com/uploads/product/hd_favicon/962e5cddb603ab7839e11e282d59b3fd/first-advantage.svg "First Advantage")](https://www.g2.com/products/first-advantage/reviews)

First Advantage

Small-Business(50 or fewer emp.)

10.5%

Mid-Market(51-1000 emp.)

43.8%

Enterprise(\> 1000 emp.)

45.7%

[![HireRight](https://images.g2crowd.com/uploads/product/hd_favicon/af2fbffc75ccc5347421dca86db0c7ee/hireright.svg "HireRight")](https://www.g2.com/products/hireright/reviews)

HireRight

Small-Business(50 or fewer emp.)

8.7%

Mid-Market(51-1000 emp.)

46.5%

Enterprise(\> 1000 emp.)

44.8%

Small-Business

(50 or fewer emp.)

10.5%

8.7%

Mid-Market

(51-1000 emp.)

43.8%

46.5%

Enterprise

(\> 1000 emp.)

45.7%

44.8%

Reviewers' Industry

[![First Advantage](https://images.g2crowd.com/uploads/product/hd_favicon/962e5cddb603ab7839e11e282d59b3fd/first-advantage.svg "First Advantage")](https://www.g2.com/products/first-advantage/reviews)
First Advantage

Staffing and Recruiting

15.1%

Information Technology and Services

8.5%

Retail

5.7%

Computer Software

3.8%

Security and Investigations

3.8%

Other

63.2%

[![HireRight](https://images.g2crowd.com/uploads/product/hd_favicon/af2fbffc75ccc5347421dca86db0c7ee/hireright.svg "HireRight")](https://www.g2.com/products/hireright/reviews)
HireRight

Transportation/Trucking/Railroad

9.2%

Hospital & Health Care

6.9%

Higher Education

6.4%

Human Resources

5.8%

Information Technology and Services

5.2%

Other

66.5%

FAQs

## First Advantage vs HireRight FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between HireRight vs First Advantage?

HireRight stands out for higher reviewer satisfaction and ease of setup compared to First Advantage.

| [HireRight](https://www.g2.com/products/hireright/reviews) | [First Advantage](https://www.g2.com/products/first-advantage/reviews) |
| --- | --- |
| 3.9/5 (197 reviews) | 3.4/5 (111 reviews) |
| Mid-Market | Enterprise |
| 8.6 | 7.5 |
| 7.3 | 6.9 |
| Speed | Customer Support |

### How do the pricing models of HireRight and First Advantage compare?

HireRight is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **HireRight:** In recent reviews, many highlight the platform's quick turnaround and time-saving benefits, with some noting that it saves money and is user-friendly.
- **First Advantage:** Recent reviewers mention that costs for background checks have increased, and some cite pricing as a reason for seeking alternatives.
- **Switching Reason:** Reviewers have switched from First Advantage due to higher costs and value concerns, as well as dissatisfaction with customer support.

### What are the best alternatives to HireRight and First Advantage?

The top 3 alternatives to HireRight and First Advantage are Checkr, VICTIG Background Checks, and GoodHire (a Checkr company).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [HireRight](https://www.g2.com/products/hireright/reviews) | 3.9/5 (197 reviews) | Mid-Market | Reviewers highlight time-saving and quick turnaround | Speed |
| [First Advantage](https://www.g2.com/products/first-advantage/reviews) | 3.4/5 (111 reviews) | Enterprise | Recent reviews cite rising costs and value concerns | Customer Support |
| [Checkr](https://www.g2.com/products/checkr/reviews) | 4.5/5 (456 reviews) | Mid-Market | — | Automation and efficiency |
| [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) | 4.7/5 (513 reviews) | Mid-Market | — | Accuracy and customer service |
| [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) | 4.6/5 (280 reviews) | Mid-Market | — | User experience and transparency |

### Which Background Check features should I prioritize when comparing HireRight and First Advantage?

Buyers should prioritize speed, ease of use, customer support, compliance, and accuracy when comparing HireRight and First Advantage.

- **Speed:** HireRight has 5 all-time mentions for speed and 3 for turnaround time, while First Advantage has 7 for speed and 4 for turnaround time.
- **Ease of Use:** HireRight scores 8.4, First Advantage 7.7; First Advantage has 15 all-time mentions for ease of use.
- **Customer Support:** HireRight scores 7.3, First Advantage 6.9; First Advantage has 15 all-time mentions for customer support, HireRight has 5 for poor customer support.
- **Compliance:** Both products are frequently cited for compliance, with reviewers noting its importance in background checks.
- **Accuracy:** HireRight has 1 all-time mention for accuracy, while First Advantage is cited for knowledgeable staff (7 mentions) and helpfulness (12 mentions).

### What are the pros and cons of HireRight vs First Advantage?

HireRight's headline strength is speed, while First Advantage is most often praised for customer support.

- **HireRight strengths:** Speed (5 all-time mentions), quick turnaround (3), reliability (3), time-saving (2), accuracy (1), and screening efficiency (1).
- **HireRight trade-offs:** Poor customer support (5 all-time mentions), feedback management issues (2), messaging issues (1), job posting and scheduling issues (1 each).
- **First Advantage strengths:** Customer support (15 all-time mentions), ease of use (15), helpfulness (12), representative responsiveness (8), knowledgeable staff (7), speed (7), communication (5), and staff expertise (5).
- **First Advantage trade-offs:** Poor customer support (10 all-time mentions), delays (7), lack of clarity (7), process delays (5), complex processes (4), time-consuming (4), and poor onboarding (3).

### Is HireRight or First Advantage better for small businesses?

HireRight is better suited for small businesses, as its largest reviewer segment is Mid-Market and reviewers highlight ease of use and quick setup.

- **HireRight:** Largest segment is Mid-Market; reviewers consistently praise its user-friendly portal, fast onboarding, and easy setup.
- **First Advantage:** Largest segment is Enterprise; reviewers note more complex processes and longer setup times, with less emphasis on small-business fit.

### Which Background Check platform has better integrations?

HireRight and First Advantage are at parity for integrations, with both products receiving positive mentions for integration with HRIS and employee systems.

- **HireRight:** Reviewers mention integration with HRIS systems, noting time savings and process efficiency.
- **First Advantage:** Reviewers cite integrations with Workday and other employee systems, highlighting effective results delivery and process support.

### How do HireRight and First Advantage compare on customer support?

HireRight and First Advantage are at near-parity on Quality of Support, with scores of 7.3 and 6.9 respectively, below the materiality threshold.

- **HireRight:** Reviewers mention prompt support, live chat, and helpful onboarding, but also cite inconsistent support experiences and feedback management issues.
- **First Advantage:** Reviewers highlight knowledgeable and responsive representatives, but also report delays, complex support structures, and occasional lack of clarity.

### Which is easier to implement, HireRight or First Advantage?

HireRight leads on Ease of Setup with a score of 8.6 versus First Advantage's 7.5, a difference above the materiality threshold.

- **HireRight:** Reviewers consistently describe the initial setup as very easy, with multiple mentions of fast onboarding and straightforward implementation.
- **First Advantage:** Reviewers report a generally positive setup experience but note more frequent delays, complex onboarding, and longer setup times compared to HireRight.

### Which product has better Compliance?

HireRight and First Advantage are both frequently cited for compliance, with reviewers highlighting this as a core feature in background checks.

- **HireRight:** Reviewers note that HireRight helps organizations meet compliance needs for hiring, with multiple mentions of compliance in DOT/FMCSA and regulatory contexts.
- **First Advantage:** Reviewers state that First Advantage supports compliance with FCRA and ban-the-box laws, and several mention compliance as a key benefit in their hiring processes.

Alternatives

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VICTIG Background Checks
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**HireRight Alternatives**

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VICTIG Background Checks
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GoodHire (a Checkr company)
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Zinc
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