I like HireRight because of their timely responses and their willingness to support us even if it's not during work hours. We use it as a main resource for random drug testing and background checks for both new hires and current employees. I also find the initial setup to be very easy. Review collected by and hosted on G2.com.
Sometimes the communication can be clunky, specifically when we submit the random drug test via FedEx. We receive an email that they have not received the specimens, and then there's another email that comes in right after that says they have received it. So that sometimes creates a confusion. Review collected by and hosted on G2.com.
Hi Hamid,
Thank you for your positive feedback! We're glad to hear that HireRight's timely responses and support are working well for you, and that the initial setup was easy.
We appreciate your note about the specimen delivery notifications, and we'll keep this in mind as we continue to improve our communication process. If you have any other questions or feedback, please don't hesitate to reach out. We're here to help!
