Top 10 HiPer Agent Experience Alternatives & Competitors

Top 10 Alternatives to HiPer Agent Experience Recently Reviewed By G2 Community

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Balto
By Balto
4.8/5
(582)
Product Description
Balto connects contact center agents with AI to enable better conversations that deliver results.
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Categories in common with HiPer Agent Experience:
Contact Center Quality Assurance
Sales Coaching

Gryphon ONE
By Gryphon AI
4.2/5
(442)
Product Description
Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​Customer Experience – Gryphon's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​Risk Mitigation – ​Gryphon has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring Opt-Out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.
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Categories in common with HiPer Agent Experience:
Contact Center Quality Assurance
Sales Coaching

Agentforce Sales (formerly Salesforce Sales Cloud)
By Salesforce
4.4/5
(25,736)
Product Description
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
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Categories in common with HiPer Agent Experience:
Sales Coaching

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Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,291)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Categories in common with HiPer Agent Experience:
Contact Center Quality Assurance

Fathom
By Fathom
5/5
(6,767)
Product Description
Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation.
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Categories in common with HiPer Agent Experience:
Sales Coaching

Gong
By Gong
4.7/5
(6,589)
Product Description
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
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Categories in common with HiPer Agent Experience:
Sales Coaching

Clari
By Salesloft
4.6/5
(5,596)
Product Description
With Clari, sales leaders get instant insight about their forecast and deal progress, with a direct line to reps to coach and align on next steps to close.
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Categories in common with HiPer Agent Experience:
Sales Coaching

Salesloft
By Salesloft
4.5/5
(4,286)
Product Description
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.
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Categories in common with HiPer Agent Experience:
Sales Coaching

Outreach
By Outreach
4.3/5
(3,565)
Product Description
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.
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Categories in common with HiPer Agent Experience:
Sales Coaching