This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
In my 2+ years of using HighQ Collaborate on a daily basis, the simplicity of the UI along with the platform's robustness has been a major plus point. Our IT team was able to set it up in a very bespoke manner to suit our project parameters and we haven't really needed to tweak or change things since. The export and import functionality has been a literal lifesaver as its allowed us to really optimise our workflows to efficiently deal with varying tasks & instructions, and to carry data from Collaborate to our other tools. We were also able to use inbuilt reporting system to develop a quick MI tool for progress tracking at a glance. In the few instances when there have been outages, we found the Customer Support to be top notch & they provided us realistic ETA's instead of telling us what they thought we wanted to hear. Review collected by and hosted on G2.com.
There are no downsides as such, but there has been a recurring glitch, where forms submitted for a task, will reappear at times in the middle of my queue if I've got filters on. This can sometimes get really disorienting as I see work I've already completed re-appear in my queue. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account added to their profile
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
