Top 10 Hatch Alternatives & Competitors

(76)4.3 out of 5

Hatch is not the only option for Customer Communications Management Software. Explore other competing options and alternatives. Customer Communications Management Software is a widely used technology, and many people are seeking reliable, secure software solutions with multi-channel coverage, communications strategy development, and create content. Other important factors to consider when researching alternatives to Hatch include features and messages. The best overall Hatch alternative is Podium. Other similar apps like Hatch are Birdeye, ActiveCampaign, Front, and Salesforce Service Cloud. Hatch alternatives can be found in Customer Communications Management Software but may also be in Help Desk Software or CRM Software.

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Best Paid & Free Alternatives to Hatch

Podium
Birdeye
ActiveCampaign
Front
Salesforce Service Cloud
Close
HighLevel
Constant Contact

Top 10 Alternatives to Hatch Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Hatch stacks up to the competition, check reviews from current & previous users in industries like Construction, Consumer Goods, and Mechanical or Industrial Engineering, and find the best product for your business.

Podium

By Podium

4.6/5

(2,036)

Product Description

Reviewers say compared to Hatch, Podium is:

Slower to reach roi

Easier to set up

More usable

Categories in common with Hatch:

SMS Marketing

Customer Communications Management

Birdeye

By Birdeye

4.7/5

(3,690)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to Hatch, Birdeye is:

Slower to reach roi

Better at support

More usable

Categories in common with Hatch:

SMS Marketing