What do you like best?
Support from the point of sale and beyond. I have never been sold a product where the vendor kept constant contact even after the sale and install. Halo truly cares about their customers and their product, and we look forward to a long successful relationship with them.
Prism is extremely user friendly, drag and drop measures and dimensions to quickly and easily answer questions about your business.
Only software/solution to address data quality as a key part of the ETL process.
Solution experts who really know my business and our ERP system.
Training was exceptional.
Prebuilt templates to address industry specific needs.
What do you dislike?
While the visual front end is very easy to use and powerful, I do wish we had a little more formatting control. Especially around exported visuals to Excel or PDF. I would like to see a one page dashboard print option to give quick insight to users not wanting to dive into Halo.
Recommendations to others considering the product:
Halo offers the complete package. From the backend date warehouse, Data cleansing, Cube Creation, predictive analytics, and a slick visual front end. If you don't believe me have them do a proof of concept with YOUR data! This is something most other vendors will not even entertain. What better way to show value from your BI software than to evaluate it with data and metrics you know. Do your homework and call references, Halo gets nothing but positive praises from anyone I have talked to who uses it.
What problems are you solving with the product? What benefits have you realized?
With Halo we are able to quickly and easily analyze all areas of our business. From Revenue to Inventory Halo has allowed us to leverage our ERP data and take action. We are looking forward to continued benefits that can be gained through knowing and understanding our business through data and business inelegance.