---
title: Gusto Reviews
meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Read what the Gusto community has to say about different features,
  use cases, and pricing models.
aggregate_rating:
  rating_value: 4.6
  review_count: 12145
  scale: '5'
date_modified: '2026-08-02'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Gusto Reviews
**Vendor:** Gusto  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 12,145
## About Gusto
Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together.



## Gusto Pros & Cons
**What users like:**

- Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. (5185 reviews)
- Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. (2722 reviews)
- Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. (2700 reviews)
- Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. (2678 reviews)
- Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. (2263 reviews)
- Users commend Gusto for its **user-friendly interface** , which simplifies complex tasks and enhances productivity effortlessly. (2209 reviews)
- Easy Payroll (1970 reviews)
- Intuitive (1912 reviews)
- Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1824 reviews)
- Users value the **ease of use** of Gusto for payroll, simplifying tasks and enhancing overall efficiency. (1755 reviews)

**What users dislike:**

- Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. (619 reviews)
- Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. (548 reviews)
- Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. (454 reviews)
- Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. (415 reviews)
- Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. (409 reviews)
- Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (378 reviews)
- Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (332 reviews)
- Limited Features (331 reviews)
- Limited Capabilities (328 reviews)
- Slow Loading (301 reviews)

## Gusto Reviews
  ### 1. Efficient Financial Management, Needs Enhanced Communication Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abigail S. | Salesperson, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about Gusto?**

I like that I can allocate portions of my check to several bank accounts, saving funds, and investing accounts with Gusto. It's also very helpful to be able to track my time down to the second and keep better track of lunch breaks. I appreciate the control over finances this provides, which wasn't possible with past time tracking apps like WhenIWork. Additionally, the initial setup was very easy, making the transition smooth for all employees.

**What do you dislike about Gusto?**

I wish we could have in-app capabilities to view all employees' schedules like with WhenIWork's software. It would be great to communicate within the app between coworkers and managers. I also wish the loading was slightly faster upon logging in and that we had the capability to submit time clock correction requests directly to managers within the app.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for tracking pay periods, scheduling, paycheck advancements, allocating funds to multiple banks, and tax tools. It helps me control finances, track time accurately, and allocate money efficiently, improving my financial management.

  ### 2. Best-in-Class Self-Serve Tools That Make Payroll a Breeze

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nitin T. | Chief Operating Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Gusto?**

I enjoy that the self-serve features are truly the best aspect; employees can go into the system and obtain their own pay statements and update their tax documents with out having to have the company/HR department involved. This is literally perfect as a break from a long workday. In addition gusto also makes processing payroll easy as all taxes are automatically filed and I am no longer spending hours each week manually calculating things and also the ability to "delegate" tasks through approval levels is very good as different managers can complete different types of responsibilities such as time off and attendance corrections, etc.

**What do you dislike about Gusto?**

Navigation is a problem. Finding even something as simple as an employee pay statement is buried 3 menus deep for no apparent reason and i find myself growing tired of this quickly. Load times are slow (especially if we are pulling large amounts of data). Chat support is hit or miss; sometimes you get someone who actually knows what he/she is doing and other times you are waiting for what feels like an eternity for him/her to look-up the answer to your question that you were looking for. No workflow notification exists for termination of employees; which, i would say is a big oversight.

**What problems is Gusto solving and how is that benefiting you?**

Before using Gusto we had multiple systems handling payroll, benefits, time tracking, etc which made it difficult to track and manage information but with gusto, we have one platform for all of our needs and therefore we are no longer require to constantly jump between platforms and enter the same information multiple times. Additionally, Gusto handles multi-state tax issues which was a major headache for us in the past and is now simply taken care of.

  ### 3. Gusto Card and App Make Payday Info and Time Tracking Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Gusto?**

Honestly the gusto card works really well. I havent used it just yet to receive my payments earlier but i do know it definitely does work and will come in 2-3 days earlier. The app works in a timely manner and shows all sorts of information that would be needed. Seeing the paystubs and all the taxes with the IRS is also a good plus. Weve recently been using the clock in and clock out and that is pretty good too.

**What do you dislike about Gusto?**

The main (and really only) issue I have is that when I clock in or out, my pay shows up if I scroll down even a little bit. I think it should be on a separate page, because that’s private information.

**What problems is Gusto solving and how is that benefiting you?**

Right now, we’re using the time card to better manage our PTO, so I’m hoping that means I’ll have even more PTO left over.

  ### 4. Clean, Smooth Gusto Experience With Great Benefits and Fast Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan V. | Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Gusto?**

Not only does Gusto have a clean interface that makes navigating through employee benefits and time tables easy, but they also don't make you go through hoops when needing to edit or change things such as tax forms or address updates. Even in a rush, I know I'll be able to log in to Gusto with one click, and easily clock-in to my shift without needing to hunt for anything. I'm someone who is often forgetful, but Gusto having a direct link to your FSA information and balances is incredible for helping with my finances. It has helped our company integrate with our other platforms and software for billing and healthcare, and runs smoothly every time. There are very few times I've had to reach out to support, but they always answered quickly and with a response that actually answered my questions. Gusto seems to offer great pricing and incentives not only to employers, but has great benefits for employees too! I also really appreciate the AI breakdowns for monthly spending, as it combines right into my paycheck.

**What do you dislike about Gusto?**

I would love for the Gusto app to allow for clocking in-and-out. As it is, this seems to only be available on the desktop page, which is not always convenient. Although rare, there may be times where I'm on the go and needing to switch from, say, my lunch time and into PTO or to clock out. This would really benefit both employers and employees, by saving time and ensuring we can handle these things then-and-there, rather than trying to remember once home.

**What problems is Gusto solving and how is that benefiting you?**

I'm so thankful for the in-app ability to review my FSA information. There are many times, especially as it gets closer to the end of the enrollment year, that I need to check my balances. Gusto makes it easy without forcing you off-site with a whole different log-in or credentials.

  ### 5. Intuitive Payroll Platform, but App and Web Features Should Match

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Gusto?**

I like the interface, it's intuitive and makes sense. there's a lot of info and i feel like it's all easier to use than other payroll platforms I've used. I like the integration with Guideline, it feels much more direct than multiple platforms interconnected. I'm not tied into pricing but as a user I think it was a good app. Onboarding was fine, no major comments there. Overall works well!

**What do you dislike about Gusto?**

I don’t like the difference between the app and the online version. I wish I could do everything on both, because it’s harder to handle more official tasks on my phone. Overall, I do like it and I think it makes sense, but I want to be able to use it everywhere. Especially when it comes to financial things, I feel much more comfortable on a computer.

**What problems is Gusto solving and how is that benefiting you?**

To be honest, I am an employee and user, I had no say in the decision making process. I don't have huge stake in the game on why they chose Gusto, but I do think it make payroll and benefits much more accessible and transparent opposed to other apps. I used workday in the past and liked Gusto much more.

  ### 6. Clean, Intuitive Payroll & HR with Seamless Integrations and Reliable Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kandice C. | Human Resources Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Gusto?**

Gusto has been excellent to use day-to-day. The UI is clean, intuitive, and easy to navigate, making payroll and HR tasks feel straightforward rather than time-consuming. Integrations work seamlessly with our existing systems, which helps keep everything connected without extra effort. Performance has been reliable and efficient, with no major issues or delays. From a pricing standpoint, the value is strong for what you get, especially considering the time saved and reduced administrative burden. Onboarding was smooth, and support has been responsive and helpful whenever needed. The platform also continues to evolve, with smart features and automation that make processes even more streamlined.

**What do you dislike about Gusto?**

If I had to point out a downside, it would be that while Gusto is very user-friendly, some of the more advanced features and customizations are a bit limited compared to more complex payroll systems, which can be frustrating if you need highly tailored reporting or workflows.

**What problems is Gusto solving and how is that benefiting you?**

We are currently integrating Gusto’s Benefits platform for our health and life plans, which will streamline administration, reduce costs, and save a significant amount of time by keeping everything centralized in one system.

  ### 7. Clear, Easy Payroll Tracking with a Delightful Animated Pig

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wink S. | Presenter, Performer, Consultant, Sign Language Interpreter, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Gusto?**

The ease of tracking my employees payments and W2s, my contractors 1099s and the interface is, most of the time, very clear and easy to follow... Finally I LOVE the animated pig, a company that puts these kinds of touches on their product is awesome in my opinion, it reminds me of the old days of MailChimp

**What do you dislike about Gusto?**

Sometimes getting changes to documents can be frustrating, lengthy, and several emails back and forth. However, getting questions answered is quite easy and fast. If you stay on top of your needs you can get the documents corrected in time. I also think the pricing is a bit high at times and it seems to keep creeping up.

**What problems is Gusto solving and how is that benefiting you?**

It handles my payroll smoothly the performance of the platform is very fast and pleasant to work with. They also do not change the UI all that often so I know what I need to do when I log in and get it done fast. It frees me up to work on other things in my business. Also it handles sending out W2s and 1099s which is one less hassle for me during tax season

  ### 8. Gusto Makes Payroll and Benefits Easy, and Stress-Free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Gusto?**

I've really enjoyed using Gusto. I've used other payroll and timekeeping systems before, but Gusto has been the easiest and most user-friendly by far. The website and mobile app are both well-designed, intuitive, and easy to navigate, so I never have trouble finding what I need.

I primarily use it to submit my timesheets, but I also appreciate how simple it is to track my paychecks, view my pay history, and see how my earnings are broken down. Being able to monitor my paycheck splits and deductions gives me a better understanding of where my money is going each pay period.

One of my favorite features is having quick access to my 401(k) information. It's convenient to be able to check my contributions and keep track of my retirement savings all in one place. Overall, Gusto makes managing payroll and benefits straightforward and stress-free, and I would definitely recommend it to anyone looking for an easy-to-use payroll platform.

**What do you dislike about Gusto?**

nothing I have no complaints. Everything is easy

**What problems is Gusto solving and how is that benefiting you?**

Too log my exact hours and edit them

  ### 9. Hands-Down the Best Payroll and Time Clock—Simple, Straightforward, All-in-One

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Gusto?**

I've used a lot of payroll and time clocks over the years as an employee and as a manager, this is hands down the best one I've ever used. It's simple and straight forward, doesn't require any extra hoops to jump through and it's nice I can keep my fianances in the app as well. So, everything is in one place for me!

**What do you dislike about Gusto?**

This may be something the company owner has set up, but I don't like that I always have to type in a reason when editing hours since I am a manager. But, I understand it's important to have a log of that, but because I work random hours during the week it can be a bit of a pain to have to always type in "Missed" when I'm using the app.

**What problems is Gusto solving and how is that benefiting you?**

It gives everyone a little bit more control over their clock-in and puts that ability in your hand since we're able to access it via phone. So, that's helpful to me when I have to do work from home and I don't have to remember to login to another website or remember when I worked and change it when I get back into the office. At my last job that was a big problem and I wasn't getting paid for time I was spending working at home and now now I'm able to control that on my own.

  ### 10. Easy, Affordable Payroll with Helpful Integrations and Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna M. | Director of Finance and Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Gusto?**

It is so easy to use and it is very affordable. The integrations are helpful and everything works well with our other systems. They are very responsive when there are any issues and their AI intelligence has helped me correct mistakes before running payroll on multiple occasions. Could not ask for better performance from a payroll company.

**What do you dislike about Gusto?**

Honestly nothing - everything works so well and is very helpful, price point was our main thing and I thought we might sacrifice a lot by going with somewhere cheaper but that did not happen at all!

**What problems is Gusto solving and how is that benefiting you?**

Having a consistent payroll that allows for off cycle payrolls. We run an aftercare program and before we had to pay a lot of money to run an off cycle payroll for that but now we don't need to worry about that!

  ### 11. Gusto Makes Payroll Effortless with Smooth, User-Friendly Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabel R. | Wax Specialist/Owner-Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2026

**What do you like best about Gusto?**

I think Gusto is extremely user friendly, and while I have nothing else to compare it to because this is my first time using a payroll company, I've been satisfied with the features it provides. I specifically appreciate the payroll reminders and the way you can sync them to your phone calendar. The website functions smoothly and I've never had any issues with the software. Additionally, I think the pricing is extremely reasonable for the peace of mind of having a great system that is easy to use.

**What do you dislike about Gusto?**

I have absolutely zero negative feedback!

**What problems is Gusto solving and how is that benefiting you?**

Payroll isn’t really a “problem,” but Gusto definitely makes it easy. I love that I can just log in and run payroll in seconds. It’s a big help for my time management and keeps the whole process quick and straightforward.

  ### 12. Gusto Makes Payroll Fast and Effortless for Our Small Office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Egbert R. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Gusto?**

Gusto makes payroll so much easier - it allows me to track location via device GPS for hours on the clock, then I can review the hours and breaks and approve any time off requests. All PTO benefits and healthcare are all synced and I can submit payroll in 5 minutes! Then all the tax forms are automated and submitted by Gusto. I've been using it for over 6 years and it has been amazing for my small medical office.

**What do you dislike about Gusto?**

Sometimes the process of onboarding or dismissing an employee is a little bit involved, but with phone support and chat support and the ability to share my screen with tech support they have been able to walk me through it every time.

**What problems is Gusto solving and how is that benefiting you?**

I now have a completely seamless process that saves me hours of frustration over quickbooks payroll. I have my work comp insurance, health insurance, payroll all synced together. It deducts from my bank account and direct deposits to the employees flawlessly. I don't even have to do Worker's Comp premium audits any more since they already have access to actual wages and hours worked along with the tax forms.

  ### 13. Easy-to-Navigate, User-Friendly Payroll and Benefits Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Gusto?**

Gusto is very easy to navigate. My team can submit onboarding forms and timesheets, request sick time and vacation, and I can manage payroll and benefits. It also makes it simple to merge payroll with the 401K system. Overall, it’s a very user-friendly system.

**What do you dislike about Gusto?**

There have been times when I’ve underpaid or overpaid certain tax items. These issues do get remedied eventually, but I worry that there may be things not being caught that I don’t even know about. I rely on the Gusto team to reduce errors, and when mistakes do happen, I expect them to be very minimal and infrequent.

**What problems is Gusto solving and how is that benefiting you?**

Gusto has helped me pay my employees on time, and it makes the process easy. I was looking for a simple system, and that’s exactly what I have with Gusto. I used ADP and it was too complex even though it had many features we struggled to use it.

  ### 14. Simple, Intuitive Employee Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about Gusto?**

Gusto is very easy to use from an employee perspective. The interface is clean and intuitive, and it's easy to find things like pay stubs, tax forms, benefits information, and PTO balances. I also like that everything is in one place, so I don't have to dig around to find what I need. Compared to other HR platforms I've used, including Rippling, I find Gusto simpler and more user-friendly for the tasks I use on a regular basis.

**What do you dislike about Gusto?**

There isn't much to dislike, but I do think some parts of the platform could offer a little more flexibility and customization. Occasionally it takes a few extra clicks to find less commonly used information, and some pages feel fairly basic compared to more feature-rich HR platforms. Overall, though, these are relatively minor issues and haven't had much impact on my day-to-day experience.

**What problems is Gusto solving and how is that benefiting you?**

Gusto makes it easy to access the information I need without having to contact HR. I can quickly find my pay stubs, tax documents, benefits information, and PTO details whenever I need them, which saves time and makes routine administrative tasks much more convenient. Having everything centralized in one place also gives me confidence that I can easily find important information throughout the year.

  ### 15. Best-in-Class Value: Easy Setup, Strong Integrations, and Smooth HR Workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan R. | Senior Director of Talent and Culture, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Gusto?**

The platform is incredibly easy for anyone to be able to stand up in a day or two at most with little knowledge.

The pricing is super competitive for smaller teams and startup environments. Making it some of the best value in this space.

It has strong integration capability with many other platforms organizations might use like microsoft, g suite, training, and background checks.

Expense reimbursements, time off, performance reviews, and reporting are easy to work in and you can do periodic pulse surveying as well.

Best in class platform for the cost and size

**What do you dislike about Gusto?**

Not being able to integrate contractors into the expense reimbursement space is a small miss as it would make it easier as you are paying your employees to use a similar structure for contractors. 

Getting a broker integrated into the platform can have some occasional headaches, but having benefits done manually is also easy.

**What problems is Gusto solving and how is that benefiting you?**

It has automated so many tasks under one platform that we used to use multiple solutions for in the past. The performance and service is generally on the upper end for the same or similar platforms and they continue to iterate improvements over the past several years.

  ### 16. Intuitive, All-in-One Portal That Makes Weekly Payroll a Breeze

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katie T. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about Gusto?**

It's UX is SO intuitive and easy. Easy to navigate all necessary information via one convenient online portal. Just very simple and intuitive is probably the number one thing I've loved about working in Gusto ALL of these years. I also appreciate that it integrates with other platforms, such as When I Work, which makes time tracking and payroll a breeze. I've not personally utilized the performance metric capabilities, but it's great that it's an option.

**What do you dislike about Gusto?**

Transitioning between health insurance providers is clunky. Yes, Gusto handles the process, but there are frequently delays and occasionally missed premium calculations or withdrawals. Gusto also doesn't do a great job of ensuring accurate information is provided to remotely-distributed teams about what health plans cover which states. Also, Gusto is one of the more expensive platforms if you wrap up all the services in one. RIght now, it's cheaper for us to use a separate time tracking tool, because although Gusto has the capability to track time, for the number of employees we have, it's very expensive.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is solving paperwork, payroll, benefits, and tax filing. All of those solve BIG problems for us.

  ### 17. Gusto Is a One-Stop Shop for Payroll, Taxes, and HR Paperwork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin O. | Practice Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Gusto?**

The design and interface are solid, easy to navigate, and include all the features I need. Gusto brings together so many payroll and administrative tasks in one piece of software that it feels close to a one-stop shop. The best part might be that it automatically handles required tax reporting, new-hire forms, and other company documentation.  Integration with Guideline for 401k functions is also extremely convenient.  Lastly, whenever I have needed to contact Gusto support, they have always been pretty good about finding solutions and following up in a timely manner.

**What do you dislike about Gusto?**

Honestly, there is nothing I actually dislike about Gusto.

**What problems is Gusto solving and how is that benefiting you?**

Gusto helps me save time, which is arguably the most important thing that any software could do.

  ### 18. Intuitive Payroll Solution with Minor Tax Optimization Challenges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Gusto?**

I appreciate Gusto's intuitive and easy-to-use UI interface, which makes it simple to navigate and easy to understand everything. I like that I don't have to search very far for information. Additionally, reimbursements and other transactions go out quickly and are communicated clearly, with very little bureaucracy involved. It was easy to get started and easy to keep going.

**What do you dislike about Gusto?**

I think the taxes section on the app could be improved. I put my tax numbers in the optimizer and it said I could change things, but then it didn't clearly direct me to what I should change to fix to make it happen? So I'm not entirely sure what the next step to optimize my tax refund is.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to easily access my paychecks and sort through what taxes I have to pay as well as what percentage of my paycheck I'll be able to take home. It's easy to navigate, so I find information quickly. The setup seemed easy as an employee, reimbursements are fast, and communication is clear, reducing bureaucracy. The AI tax solution system was also really helpful to allow me to maximize my tax refunds.

  ### 19. One Platform That Keeps Everything Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Gusto?**

What I Like About Gusto

Gusto has a clean, intuitive interface that’s easy to navigate, even for people without HR or payroll experience. Payroll feels straightforward and is largely automated, which makes payday much less stressful.

I also like the employee self-service portal, since employees can access pay stubs, tax documents, and their personal information without needing HR help. Onboarding is simple as well, with digital offer letters, e-signatures, and new-hire paperwork all handled in one place.

Time tracking and PTO management are integrated, so it’s easy to manage employee hours and time off. Benefits administration is built into the platform too, which helps payroll, health insurance, and other benefits work together smoothly.

Automatic tax calculations and filings help reduce errors and save a lot of time, and the reminders and notifications are genuinely helpful for staying on top of important deadlines. The reporting tools provide useful payroll and employee insights without requiring a complicated setup.

Finally, it integrates well with popular accounting, time-tracking, and other business software. Customer support is responsive, and the Help Center has clear, easy-to-follow resources. Overall, the platform feels modern and thoughtfully designed, with features that simplify running a small business rather than adding unnecessary complexity.

**What do you dislike about Gusto?**

What I Dislike About Gusto

Payroll corrections after a payroll run has been processed can feel more cumbersome than I expected. The reporting works well enough for most businesses, but it doesn’t offer some of the advanced customization you get with larger HR platforms. Certain HR and benefits features are locked behind higher-tier plans, which can become expensive as a company grows.

Integrations with some third-party software also occasionally require manual syncing or extra troubleshooting. There’s limited flexibility for businesses with highly complex payroll or compliance requirements, and customer support can sometimes have longer response times during peak payroll periods.

A few workflows require clicking through multiple screens instead of allowing quick edits from a single page, and overall the customization options for reports and workflows could be stronger. While the mobile experience is solid for employees, administrators have fewer management capabilities on mobile compared to the desktop version. As businesses scale, some organizations may eventually outgrow Gusto and need more advanced, enterprise-level HR features.

**What problems is Gusto solving and how is that benefiting you?**

Gusto addresses the challenge of managing payroll, HR, benefits, and employee onboarding by bringing everything together in one easy-to-use platform. Rather than juggling multiple systems or spending hours on administrative work, businesses can automate payroll, file taxes, manage benefits, and onboard new employees all in one place.

From my perspective as a user, this saves me time, lowers the chance of manual errors, and gives me confidence that key tasks are handled accurately and on schedule. I also value the intuitive interface and the employee self-service tools, which make it simple for employees to access pay stubs, tax forms, and personal details without needing help from HR.

Overall, Gusto takes a lot of the administrative burden out of managing people, so businesses can spend more time growing their teams and supporting their customers instead of getting bogged down in paperwork.

  ### 20. Automated Tax Filing and Compliance Wins, but Onboarding and Support Can Be Slow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Gusto?**

The automated tax filing is the single biggest win for us. It used to take our bookkeeper almost two full days each quarter to calculate, file, and reconcile state and federal withholdings across our three office locations. Now it runs automatically in the background and just flags anything that needs a human eye — we've gone from 16 hours of quarterly tax work down to about 45 minutes of review.
The multi-state compliance engine has also saved us more than once. When we hired our first remote employee in a state we'd never operated in, the software automatically flagged the new registration requirements and walked us through setup. Without that, we probably wouldn't have realized we needed to register until we got a penalty notice.
I also lean on the custom approval workflows constantly. Instead of payroll changes (raises, bonuses, new hires) sitting in an email thread waiting for three different sign-offs, everything routes automatically to the right manager and I get a notification the moment it's approved. That alone probably saves me 3-4 hours a week that used to go into chasing people down.

We're on the mid-tier plan, which runs us a base fee plus a per-employee monthly cost — all told, it comes out to a little more than what we paid for our old system. But when I actually sat down and did the math, the ROI was obvious within the first quarter. Between the bookkeeper hours saved on tax filing (roughly $2,000/quarter in labor cost alone), the reduction in manual HR admin, and — this is the big one — avoiding even a single multi-state compliance penalty, it paid for itself almost immediately. We haven't had a late filing or compliance fee since switching, and previously that was costing us real money at least once a year.

**What do you dislike about Gusto?**

I want to start by saying Gusto isn't a bad product — it's clearly well-built, and I can see why so many small businesses love it. But after a year and a half of using it, I've landed somewhere between "it's fine" and "I wish it did a few things differently," and I think that's worth being honest about.
The onboarding took longer than expected
Setup wasn't hard exactly, but it was slower than I'd hoped. We're a nonprofit with a mix of full-time staff, part-time hourly workers, and a couple of contractors, and getting all of those employment types configured correctly took several back-and-forth sessions with support. Nothing was broken, it just required more hand-holding than the marketing materials led me to expect. I'd budgeted about a week for migration; it ended up being closer to three.
Customer support is inconsistent
This is probably my biggest gripe, and I say it gently because I know support teams are hard to get right. Sometimes I get a rep who clearly knows the platform inside and out and solves my issue in ten minutes. Other times I've submitted a ticket about a tax notice we received and waited two or three days for a reply, which is stressful when the notice has a deadline attached. There doesn't seem to be a reliable way to know which experience I'll get.

**What problems is Gusto solving and how is that benefiting you?**

Problem: Manual payroll tax calculation and filing
Before Gusto, our bookkeeper had to manually calculate, file, and reconcile federal and state withholdings every quarter. That process ate up nearly two full days each time and left room for costly errors. Gusto now automates this end-to-end, freeing up roughly 15 hours of skilled labor per quarter and removing the anxiety of missing a filing deadline.

Problem: Multi-state compliance complexity
As we’ve hired remote employees in different states, staying on top of each state’s registration and tax requirements became a real risk. Gusto proactively flags what we need to do when we hire in a new state, which has helped us avoid unknowingly falling out of compliance—something that previously could have led to penalties we didn’t see coming.

Problem: Slow, email-based approval chains
Payroll changes like raises or new hires used to get buried in scattered email threads while we waited on multiple sign-offs. Gusto’s approval workflows automatically route requests to the right person, cutting down the time I spend chasing approvals by several hours each week.

Problem: HR team fielding repetitive employee requests
We used to receive constant emails asking for pay stubs or help updating direct deposit and tax withholding information. With the self-service portal, employees can handle these tasks themselves, which has significantly reduced interruptions throughout our HR team’s day.

  ### 21. Easy to Navigate with Responsive, Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aslaug U. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Gusto?**

Gusto is easy to navigate, clear layout.  Customer support is responsive and helpful.

**What do you dislike about Gusto?**

I wish the reporting module was a bit more sophisticated.  I struggle to customize reports as well as finding reports that give me what I need in a simple layout.

**What problems is Gusto solving and how is that benefiting you?**

I like that Gusto has partners who easily integrate into the software, partners that are relevant to our company.  E.g. Human Interest, Checkr etc.  I also like that we can customize the employee onboarding process.  It gives up the option to present new hires with information upfront and have them sign important documents so that we don't have to chase them down later.

  ### 22. Efficient Payroll Tool with Room for Better Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert C. | Operations manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Gusto?**

I love how Gusto consolidates everything by keeping all our documents in one place, making it easy for me and my employees to retrieve important documents like W-2s and pay stubs. The user interface is amazing and very easy to navigate through, which makes managing taxes and adjusting settings straightforward. I also appreciate how Gusto helps with payroll and tracks sick days and vacations automatically, taking over tasks that would otherwise require dedicated staff. It's also great that employees can have insight into their own paychecks and financial details through Gusto, with everything integrated seamlessly including a Gusto debit card and account funds management. This integration bridge makes it more in-depth and user-connected.

**What do you dislike about Gusto?**

The only thing I could say that could be improved was that we were trying to get the health insurance attached to Gusto, and we ran into problems with it. And, obviously, we have a time period where you have to apply for health insurance. So when we tried to contact support, it was the support that was kind of lacking where they, like, they were saying were gonna get back to us, and it was getting dragged out. It would have been nice that there would have been, like, a faster response. We ended up having to contact the health insurance outside of Gusto. And had to set it up this year independently because Gusto wasn't reacting enough, and we didn't wanna get, like, penalized for not having health insurance. So it was that was a little bit, an inconvenience.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to manage payroll, track time off, and store documents like W-2s and pay stubs. It's great for keeping everything consolidated and easily accessible for me and my employees. The user interface is amazing, making navigation and personal adjustments simple.

  ### 23. Gusto Makes Payroll Quick, Painless, and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Gusto?**

I've been using Gusto for 5 years to run payroll for my bookkeeping business, and the user experience is genuinely one of the best I've come across in this space. It's intuitive and easy to navigate, so running payroll each cycle is quick and painless. Honestly, there's nothing about it I'd want to change.

**What do you dislike about Gusto?**

Honestly, after 5 years of use it's hard for me to point to anything significant I dislike. If I had to nitpick, it would just be that occasional new features take a little time to get used to, but that's minor compared to how reliable and easy the platform is overall.

**What problems is Gusto solving and how is that benefiting you?**

As a bookkeeper, I use Gusto to run payroll for my business and to support clients who need reliable, accurate payroll processing. It handles tax filings and direct deposits smoothly, which saves me from having to manage those pieces manually, and gives me confidence that payroll is being run correctly every cycle.

  ### 24. Easy Setup, Great Tax Tools, and Smooth All-Day Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Gusto?**

I love the features, especially the tax tool, because it’s really helpful for organizing everything later when tax season comes around. I also appreciate how easy it is to navigate throughout the day when I’m calculating my hours. I also appreciate how I am able to incorpaorate the pay or expenses from other purchases here. I loved the premium account which I had for a short time. I've connect this with my everlance app which worked great to track mileage easier. The apps performance is great as I have always had time to access it without disconnecting. Setting up was easy and luckily very straightforward. The AI in the app is not something I know much about yet, but I am sure it would be great.

**What do you dislike about Gusto?**

I do not like that I need to have a minimum of $500 for the premium as this is not my main bank account.

**What problems is Gusto solving and how is that benefiting you?**

Tax tools are extremely helpful

  ### 25. Feature-Rich HR Tool That Keeps Onboarding, Time Off, and Celebrations Organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Gusto?**

I like that it had capabilities other platforms I have used do not. I am able to have on and off boarding checklists to stay organized, manually adjust time off balances, and it even has an upcoming celebrations notification.

**What do you dislike about Gusto?**

I dislike that admin and employee profiles can not be merged. I also feel like the chat box is rarely able to solve any issues that may be occurring but setting up a call with a support member is not always convenient especially if the issue is time sensitive.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is solving the problem of having two separate platforms for a 401k program and payroll program. Guideline being integrated into the Gusto platform is creating a smooth and seamless experience for our employees to take full advantage of the benefits offered to them. By also having flexible ways to create time off policies we are able to adjust and create a time off policy that works best for our team.

  ### 26. Gusto Makes Onboarding and Payroll Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brenna E. | Preschool Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Gusto?**

I love that Gusto makes onboarding employees very simple. I fill out their email, and they receive the hiring paperwork. I also like that payroll is very easy, whether they are hourly or salaried employees

**What do you dislike about Gusto?**

The only downside is I wish it could be integrated into the platform we use to track employee hours. Right now I have to manually enter the hours, and it would be nice if it could be tracked by the employees signing in themselves etc.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is solving how we onboard employees, pay taxes as a company, and run payroll every other week. I love that it also sends everyone their W2's automatically, even if the employee is no longer with us. It takes care of a a lot of things that i would have done manually otherwise!

  ### 27. What better way to get help than the Gusto way.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tatiyanna . | registered behavorial tech, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Gusto?**

I like that everything is made simple and easy to navigate. Any questions I may have are answered directly on the first page. It's one of the most simple systems I've used thus far. When I wanted to know how how to change my personal information or how to add new direct deposit, the drop down menu on the left hand side shows me exactly how to do so.

**What do you dislike about Gusto?**

There's not much to dislike yet. I haven't had any hiccups with the platform at this time.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is helping me to understand how to track my performance and goals. Before using the platform, I would just have conversations about my goals and what needed to align with them. Now, I can utilize Gusto to maintain those goals and work towards them.

  ### 28. Effortless Remote Work Management with Gusto

**Rating:** 5.0/5.0 stars

**Reviewed by:** esther c. | Client Services Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Gusto?**

I like how simple it is to navigate Gusto. Everything I need is labeled simply and easy to find, without unnecessary clutter to confuse me. It also gives me the ability to work remotely by clocking in and out and tracking my time and paychecks all in one spot. Compared to other sites I've used as an employee, Gusto is always working well, easy to navigate, and useful. The initial setup was super easy, with not too many questions or confusing ones.

**What do you dislike about Gusto?**

There is nothing about Gusto that I dislike

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to work remotely, clocking in and out and tracking time and paychecks in one spot. It's simple to navigate; everything is clearly labeled, making it easy and useful without confusion.

  ### 29. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie A. | Chief Administrative Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Gusto?**

I love the ability to develop goals and conduct performance reviews. It is a great way to track progress and promote professional growth and development.

**What do you dislike about Gusto?**

If the goal tracking was more dynamic and gave staff and supervisors the ability to update it regularly and the supervisor be sent an email or some sort of notification that it has been met. RIght now you can enter the goal but there are no clickable boxes to show progression over time. It's just kind of a place to enter it but then that's it. You can make updates to it but it's not alerting anyone and I have noticed that the staff isn't regularly keeping up with it because it has some improvement to be a valued tool for growth.

**What problems is Gusto solving and how is that benefiting you?**

Payroll taxes

  ### 30. Clean, Simple Layout That Makes Payroll, Time Checking, and Benefits Management Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Gusto?**

I like the layout of the website. It's very clean, simple, and easy to navigate. It displays information clearly, while other time systems can be chaotic to look at. The simple things are some of the best features. Like the little pig when you first open the mobile app having sunscreen on. Makes the start of the work day feel better.

**What do you dislike about Gusto?**

Gusto can be quite buggy. When trying to clock in or out, it glitches. This requires me to go tell my manager to edit my time, since my company doesn't allow us to modify the hours ourselves. It does waste our time a bit. I understand these are more connection issues, and not against the actual app or website, so I cannot think about possible improvements.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is very helpful for support. It great if you are having issues and need help. The onboarding was also very straightforward and easy to add me as an employee.

  ### 31. Streamlines Compliance with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mag A.

**Reviewed Date:** July 06, 2026

**What do you like best about Gusto?**

I like how easy Gusto is to use. It has both an app and a website, so I can do everything I need to whether I'm reviewing hours, adding employees, doing background checks, or any kind of related task. Gusto either has the feature or a partner service to help with those needs. Additionally, Gusto was extremely helpful in aiding our small business to sign up for unemployment insurance and other necessary accounts, providing the contact information and websites to make that process smooth.

**What do you dislike about Gusto?**

One of the only things I'd say Gusto could improve is making sure I can see everything on the app that I can see online. There are just some features with employee time-off requests and seeing how much time they have, like their paid time balance, which are a little bit easier to find and navigate online versus in the app. There are some slight limits to what the app can do compared to the website.

**What problems is Gusto solving and how is that benefiting you?**

Gusto helps me stay compliant by guiding me through signing up with relevant government accounts and ensuring correct tax payments. It simplifies employee management tasks, has a user-friendly platform with an app, and assisted me greatly as a small business setting up unemployment insurance.

  ### 32. Gusto has been our payroll provider since 2019!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg K. | Creator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about Gusto?**

I run two very small companies—just two employees each. Businesses our size typically struggle to offer competitive benefits, but Gusto has made it possible. This year, we added a 401(k) plan, and every employee is participating. The setup was seamless thanks to Gusto's integrated partners.

Gusto also took the headache out of managing workers' compensation, again through its partner network. Best of all, it's surprisingly affordable.

I'm a huge fan of Gusto and highly recommend it to any small business owner.

**What do you dislike about Gusto?**

I can't think of anything that Gusto needs to improve. 

**What problems is Gusto solving and how is that benefiting you?**

Gusto takes care of all my payroll needs. I would never attempt to stay on top of all the reporting requirements associated with payroll, but Gusto does all of that for me and they've never let me down.

  ### 33. All-in-One HR Features That Keep Everything in One App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robby R. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Gusto?**

It offers a lot of features that help keep everything in one app, including timesheets, personnel files, e-sign, and onboarding.

**What do you dislike about Gusto?**

Customer support is lacking. The AI responses often address the wrong issue, and when I’ve connected with multiple people, I’ve received incorrect guidance on how to fix problems or conflicting explanations about the source of an issue. I also find the inflexibility around setting pay periods odd—for example, you can set weekly, bi-weekly, and monthly, but not every four weeks.

**What problems is Gusto solving and how is that benefiting you?**

Gusto takes a comprehensive view of the entire payroll and HR process and has built an app that helps with both the small details and the big picture. By contrast, something like QB Desktop Payroll can have glitches and flaws that leave room for payroll to be processed incompletely or inaccurately.

  ### 34. Clear Pay Tracking and Time-Off Visibility in an Easy-to-Use Website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Milky K. | Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Gusto?**

I like that you are able to see how much you've made to date, when your next check is coming and often times how much the check will be. I also like how easily accessible the website is in terms of usability and understanding how it work. I use the time off feature a lot to know how much time off I have paid and unpaid.

**What do you dislike about Gusto?**

It's not that helpful in terms of being able to message anyone from the job or my manager, that would be a good addition to have so you can reach out and request time off directly with a message to your manager.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is helpful in seeing employee costs and how to manage the money being paid and made. It is helpful that it calculates all the time off for employees which leads to less emails with questions and save space in my inbox.

  ### 35. Gusto Makes Payroll Effortless with Automatic Deposits, Tax Filings, and Helpful Reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Vice President of Global Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Gusto?**

Payroll has taken at least a half day of my week and I have always second guessed myself as well. Gusto simply does payroll. With Gusto direct deposits are automatic, tax filings are automatic and employee records are kept within Gusto. Additionally the reporting through Gusto is very helpful as I am able to generate reports of time-off balances or payroll summary reports without knowing how to write code or anything else.

**What do you dislike about Gusto?**

I found the process of setting up some of the additional benefits options to be more confusing than they needed to be. It seemed like I had to search around to find things that were much more obvious. I would say that the mobile app works okay, however it seems to freeze occasionally and will randomly log me out while I am working on something and it's frustrating when you are trying to approve something and get logged out.

**What problems is Gusto solving and how is that benefiting you?**

My biggest headache was doing payroll in Excel and hoping I did everything right so that I wouldn't screw up anyone's taxes. Gusto eliminated that headache. They do payroll automatically and file the taxes for me. All of our employees' information is stored in one location and they can look at their own pay stubs and time off without sending me emails every five minutes and honestly that last point alone made it worthwhile.

  ### 36. Easy, Affordable Payroll Anywhere with Gusto—and Helpful Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth F. | Clinical Director, Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Gusto?**

Gusto has been a super easy, affordable way for me too complete payroll activities for my one part time employee.  I've also had great experiences with their customer service team on the several occasions that I've reached out.  They helped me to set up multiple pay options for this employee and have answered questions about how to integrate with Next Insurance.  I can also run payroll easily from anywhere using the Gusto app.  I've already recommended to one colleague, who signed up, and I appreciated the referral bonus from Gusto for spreading the word!

**What do you dislike about Gusto?**

I really have no complaints.  The only thing I think I've found confusing at some points has been the reporting features, but honestly, I think this has more to do with my frequency of use rather than system features.  In general, I find it to be very intuitive and user friendly.

**What problems is Gusto solving and how is that benefiting you?**

It has helped to have Gusto prepare tax documents, which is huge timesaver for me, even with only one employee.

  ### 37. Easy to Use on Mobile and Desktop—Practical and Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth R. | Office Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2026

**What do you like best about Gusto?**

I like that it’s easy to use. I also appreciate that I can use it both on my smartphone (via the app) and on a desktop, which makes it practical and convenient to use on the go as well.

**What do you dislike about Gusto?**

The On-Demand Pay feature. I don’t like that they offer you a large amount of money, but then make you cash it out over multiple days. If it’s all paid back at once, you should also be able to request the money back all at once.

**What problems is Gusto solving and how is that benefiting you?**

The clock-in and clock-out feature is very helpful, and it’s also easy to use.

  ### 38. Gusto Makes Time Tracking Easy with a Clear Pay Period and PTO View

**Rating:** 5.0/5.0 stars

**Reviewed by:** B M. | Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Gusto?**

It is very easy to navigate, I have been really happy with the system.  I love how I can see my whole pay period and the total of hours worked on one page and I don't have to switch around.  I also love how Gusto now shows your PTO/Holiday time off on the same pay period/time tracking page

**What do you dislike about Gusto?**

I have no dislikes about Gusto, it's quick and easy to use

**What problems is Gusto solving and how is that benefiting you?**

It tracks my hours, pay, PTO... it's easy to navigate.  Getting my hours and days off submitted is so fast and easy, saving me so much time... it also calculates everything for me, I don't have to worry about issues formatting in Excel or wait for anyone to tell me how much PTO I still have, it's all in Gusto

  ### 39. Streamlined Payroll with Effortless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cam E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2026

**What do you like best about Gusto?**

I find Gusto incredibly helpful for my small business payroll services. It pretty much streamlines the entire process, solving the headache of manual payroll. What I really like is the onboarding process, which allows me to input employee information so they can self-onboard, while Gusto handles the documents, offer letters, and necessary filings. It takes a lot off my plate as an employer, letting me focus on more important tasks. The ability to send offer letters and get signatures directly within Gusto is a plus, providing a one-stop-shop for employees to access and sign documents. It's great to have team documents stored within the payroll system where all their information is. Setting up Gusto was incredibly easy for me, taking just an hour or two to get up and running smoothly. I also integrate it with Quickbooks which has been a game changer.

**What do you dislike about Gusto?**

Nothing! Its awesome!

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for payroll services. It solves the headache of manual payroll, streamlining the process. I love the onboarding feature where employees can self-onboard and handle documents easily. It takes a lot off my plate, allowing me to focus on important tasks.

  ### 40. Simplifies Payroll with Seamless Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric B. | Corporate Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Gusto?**

I really appreciate how Gusto simplifies the payroll process for my business, especially handling complex aspects like compliance, state and tax issues, which takes a huge load off my plate as a small business owner. It makes the whole process really easy, which is great because I have a lot of other things to do. I also like how Gusto seamlessly syncs with my accounting software, QuickBooks, through the bank feed, making it very convenient. The initial setup was great and seamless, I just plugged in employee information and was all set.

**What do you dislike about Gusto?**

Some of the reporting could be maybe a little better. It's all in there, but sometimes I wish it was a little simpler to pull numbers out that I want from Gusto.

**What problems is Gusto solving and how is that benefiting you?**

Gusto simplifies payroll, handling compliance and taxes, making it easy. It lifts the burden from me, freeing up my time for other tasks as a small business owner.

  ### 41. Successful implementation for our growing remote service team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roxana O. | Payroll compliance officer, Security and Investigations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Gusto?**

The multi-state payroll module for automated tax filing is capable of managing complexities in an exact manner. This is the direct link between time tracking and monthly salary disbursement calculations which I appreciate. When changes in local laws and regulations happen, compliance updates are delivered to the dashboard as soon as they are made. The entire fiscal year benefits administration is flawlessly synchronized with employee pay cycles throughout the year.

**What do you dislike about Gusto?**

Generating reports becomes very slow when trying to get deep data in a quarterly format. During an important tax audit, access to key tax documents is limited by the mobile application. International contractors have a consistent and vague response when it comes to complicated payroll adjustments.

**What problems is Gusto solving and how is that benefiting you?**

In our end of month payroll cycle, we took out manual calculation errors in our firm. Centralized document storage enables HR to get tax forms in seconds. Automated state filings eliminate missed deadlines and possible penalties from local regulatory agencies.

  ### 42. Fast, Easy Payroll with Great Tax Filing and Helpful Chat Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vallarie W. | Executive HR Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Gusto?**

I like that Gusto automatically files the W-2s and 1099s, along with the quarterly tax forms. Another big upside is their chat program: I’ve received very helpful, detailed advice through chat when I needed support. Gusto also tracks benefits, and some benefits can be obtained through Gusto as well.  The time tracking system is visually easy to use and payroll takes me about five minutes to submit.  I like that Gusto tracks the onboarding tasks when a new person is added; also that if backpay is owed to a past employee, I can go under "Dismissed" people and still perform this action.  The pricing is easy to understand and very reasonable.

**What do you dislike about Gusto?**

When I go to perform dismissal payroll, even if I have approved the hours in time tracking, it does not seem to bring that information over.  Yet there is a way to go into Reports and locate a time tracking report to get that information.

**What problems is Gusto solving and how is that benefiting you?**

Gusto’s high performance saves me hours that I would have otherwise spent using other tools we’ve used.

  ### 43. Budgeting Made Easy with Multiple Savings Accounts and Clear Monthly Spending Breakdowns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandra I. | Lice Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Gusto?**

I like that I can create multiple savings accounts in my account so I can have one for Electric bill, Rent, groceries, etc. It makes budgeting super easy and efficient, especially for my ADHD brain. I also love how it gives me a breakdown each month of what categories I'm spending in and how much as well. It's nice having my payroll info super accessible and all of ,y bank stuff in the same app. I absolutely love it.

**What do you dislike about Gusto?**

I wish I could add more savings goals/accounts and not have to talk to support to close one out. Sometimes things come out of attached accounts and I can't lock access to it because it doesn't work like a card. So being able to refresh an account numbers or even just remove it on my own would be lovely if I could do that.

**What problems is Gusto solving and how is that benefiting you?**

I don't have to have multiple banking apps for everything i need since Gusto is my payroll, my savings and bank app all rolled into one. And when I do move money into my Chime, it doesn't take away my Chime plus because Gusto is a payroll thing so it always sees moving moving from gusto as payroll money which is amazing.

  ### 44. Simple, Clean UI That Makes Payroll and Compliance Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Gusto?**

I appreciate the user interface. It's very simple, allows me to easily run payroll and review employee expenses. I like the simplicity of it. Payroll compliance otherwise would be a huge headache, and it's nice to see a clean and refined UI.

**What do you dislike about Gusto?**

I do not love the reporting features. I think there should be more specific suggestions for reports. For example, when I run payroll I get the print checks pop up. However, when generating reports afterwards, it is very difficult to find where those checks are. I wish there was a feature that retained all checks in a very easily accesible, idiot-proof way. Similarly, I want the payroll overview that you download from the payroll screen to be easily accesible. I don't want to have to mess around with filters, as that makes it more difficult.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is our payroll solution, and we also use it for time tracking. Previously we used a different provider, Panacea, that was much less user friendly and made a lot less sense. I really liked my rep there, but the fact that I needed one all the time was a detractor. Since gusto is so simple, running payroll takes way less time, and since it's pretty idiot-proof, I feel comfortable delegating to other administrators. This saves a lot of my time as an owner because I'm not worried about something getting messed up. And even if something is messed up, I can fix it with running an extra correction payroll, which is fantastic. For time tracking, we had issues in the past with employees lying about time reporting, but with kiosks and clocking in remotely I feel much more comfortable.

  ### 45. Effortless Payroll Automation for Small Firms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Addison P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Gusto?**

I am very pleased with Gusto's transition from manual payroll processes to an efficient and intuitive system. As an attorney without much experience in taxes or payroll, Gusto made everything really easy with step-by-step instructions right there through the software. I appreciate how it even prompts necessary actions like adding employee workers compensation insurance. Gusto simplifies payroll on-boarding and the process of getting W-4s and NC-4s set up, making it automated, which is great because the price is very reasonable for the services offered. The automated payroll is a big deal for us, saving time and money. I also like that I have my own account to access pay stubs and anything I might need as an employee, especially during tax time. The initial setup was incredibly easy, and even without prior experience, I found it straightforward.

**What do you dislike about Gusto?**

Honestly, I haven't found any aspect that I disliked.

**What problems is Gusto solving and how is that benefiting you?**

Gusto makes payroll efficient and intuitive, automating processes like onboarding new employees and handling W-4s. It's even prompted work insurance needs. The automated payroll saves time and money, plus having access to my account for pay stubs is great, especially during tax time.

  ### 46. Straightforward Time Tracking with Fast, Reliable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Gusto?**

It is 'dummy-proof '. Very straightforward to use, easy dashboard to navigate, and if there is ever an issue, support resolves it quickly. I like the seasonal pig icon. I enjoy that it makes tracking my hours and PTO simple. It clocks out for me if I ever forget, and then it's easy to edit the hours to be accurate. The software is clearly very solid, as there are hardly ever issues. It makes signing employment forms and receiving my tax documents a breeze.

**What do you dislike about Gusto?**

I really don't have any areas I can think of improving, other than that it's always good to refine software further, so keep doing that. It was frustrating when the hours per week were off and did not include Monday.

**What problems is Gusto solving and how is that benefiting you?**

It's solving the problem of tracking hours and having a general HR hub.

  ### 47. Eases Payroll Management with Anytime Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mykalah D. | Receptionist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Gusto?**

I mainly use Gusto to log in, track my hours, track my pay, and access my benefits. Gusto makes it easier for me to track my hours instead of manually doing it myself. I like that Gusto allows me to get an estimate of my paycheck before payday, which helps me plan ahead for paying bills. I'm able to access it at any time of the day, which is so convenient, as I don't have to wait till the next business day to ask my HR department questions that can be answered through the app. The initial setup was smooth and easy to navigate, making it simple to create an account and access all of my details. Overall, everything about it—from tracking hours to accessing benefits—is straightforward and efficient.

**What do you dislike about Gusto?**

I think the only thing that can be improved is that sometimes the Gusto server is down and I have to re-login. When the server is down, I’m not able to login from any device to clock in or clock out, which means I have to put in a time correction through my employer, which can be a pain in the butt sometimes.

**What problems is Gusto solving and how is that benefiting you?**

Gusto makes it easier to track my hours automatically, saving me the hassle of doing it manually. I appreciate its 24/7 accessibility for checking pay estimates and planning bill payments, avoiding the need to contact HR during business hours.

  ### 48. A Useful Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yemi O. | Senior Tax Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Gusto?**

I love the smoothness with which I can make updates.

**What do you dislike about Gusto?**

I'd love it if they stopped pushing the Gusto Spending Account. I'd also love it if I could input time off requests directly from the window where I make edits to my time tracking. It's annoying to have to go back and forth to match up time tracking with hours off. 

Also, it would be great if Gusto calculated time off in decimals within the platform. If I clock out at 2:17pm, and I'm off through 4:30pm, I'd love to be able to have the platform calculate that, rather than needing to leave the platform and go to another window to calculate it. 

**What problems is Gusto solving and how is that benefiting you?**

Gusto provides an all-in-one solution to view paystubs, request PTO, and update HR functions.

**Official Response from Chelsea B:**

> Hello Yemi,

Thank you for your review! We're glad to hear you're finding Gusto easy to use and helpful for managing your HR needs all in one place. We understand that two-factor authentication can feel like a hassle at times, and we appreciate you sharing that feedback.

– Chelsea B
Gusto Client Relations Team

  ### 49. Effortless Payroll Management with Gusto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darin K. | Sales Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2026

**What do you like best about Gusto?**

I like the fact that you can look back at the pay period and quickly make adjustments. I like how easy it is to use. And I just think it is so simple compared to other platforms that I have experienced. Since I'm new to Gusto, I was able to go back in and make an adjustment for the time that was already accounted for, for example. It also allows me to go back and edit things that don't look right that maybe I had forgotten during the week to take care of. Incredibly simple.  I also love how I get reminders on my phone about reviewing my hours for a pay period.  One other nice feature is the message that it is payday. The fun graphics make an otherwise dull topic a livelier one!

**What do you dislike about Gusto?**

It seems like on the unpaid breaks, it's tough to make adjustments after the fact. If you make an error, if you forget to clock out or conversely clock back in, it seems like that paid time off piece is a little bit more cumbersome. But maybe I don't understand it like I should.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to manage payroll and track my hours accurately, making on-the-fly adjustments. It's easy to look back at pay periods and edit any missed entries, ensuring my employer has accurate hours.

  ### 50. Effortless Payroll with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2026

**What do you like best about Gusto?**

I am extremely pleased with Gusto because it handles all of my payroll, direct deposit, payroll taxes, and time clock. I love that payroll taxes are being handled and that making new hire paperwork is easy. The time clock is great, especially with using an iPod with the app. The site is laid out in a clear and intuitive manner. I also appreciate the support; when I made a mistake, someone immediately answered the phone to help me, even late at night. Gusto's integration with Xero makes tax filing much easier. The initial setup was easy too.

**What do you dislike about Gusto?**

I had a few questions at first as this was my first time using payroll like this.

**What problems is Gusto solving and how is that benefiting you?**

Gusto handles my payroll, direct deposit, and payroll taxes efficiently. It's intuitive, making new hire paperwork easy. I use it with an iPod for the time clock, which is great, and it integrates with Xero for easier tax filing.


## Gusto Discussions
  - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes
  - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes
  - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes
  - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes
  - [NJ 927 in your report  line 9 and 10  numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes

- [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-02+18%3A57%3A43+-0500&secure%5Bsession_id%5D=d45f3686-a392-465f-aa75-f5f2d57bcfb7&secure%5Btoken%5D=3e618963c49196991d9319a48250de62504b35b1b6d05ab1327e9c5c0ece7661&format=llm_user)
## Gusto Integrations
  - [7shifts](https://www.g2.com/products/7shifts/reviews)
  - [Accelo](https://www.g2.com/products/accelo/reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews)
  - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Android](https://www.g2.com/products/android/reviews)
  - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews)
  - [Aplos](https://www.g2.com/products/aplos/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [April](https://www.g2.com/products/april/reviews)
  - [April-Ai](https://www.g2.com/products/april-ai/reviews)
  - [Archy](https://www.g2.com/products/archy/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bar None Games](https://www.g2.com/products/bar-none-games/reviews)
  - [Basecamp](https://www.g2.com/products/basecamp/reviews)
  - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews)
  - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews)
  - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews)
  - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews)
  - [Bïrch (ex. Revealbot)](https://www.g2.com/products/birch-ex-revealbot/reviews)
  - [Brex](https://www.g2.com/products/brex/reviews)
  - [brightwheel](https://www.g2.com/products/brightwheel/reviews)
  - [Buildertrend](https://www.g2.com/products/buildertrend/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Cal.com](https://www.g2.com/products/cal-com/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Carta Equity Suite](https://www.g2.com/products/carta-equity-suite/reviews)
  - [Chase Payment Solutions](https://www.g2.com/products/chase-payment-solutions/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [CH Project](https://www.g2.com/products/ch-project/reviews)
  - [Clair](https://www.g2.com/products/clair/reviews)
  - [Clarity Benefit Solutions](https://www.g2.com/products/clarity-benefit-solutions/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Clover](https://www.g2.com/products/clover/reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Core system](https://www.g2.com/products/core-system/reviews)
  - [Credit Karma](https://www.g2.com/products/credit-karma-credit-karma/reviews)
  - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews)
  - [Deputy](https://www.g2.com/products/deputy/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [EasyLlama](https://www.g2.com/products/easyllama/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews)
  - [Ethena](https://www.g2.com/products/ethena/reviews)
  - [Evernote](https://www.g2.com/products/evernote/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [Finaloop](https://www.g2.com/products/finaloop/reviews)
  - [FreshBooks](https://www.g2.com/products/freshbooks/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Guardian](https://www.g2.com/products/alert-enterprise-guardian/reviews)
  - [Guideline](https://www.g2.com/products/guideline-guideline/reviews)
  - [Guideline](https://www.g2.com/products/guideline/reviews)
  - [Harvest](https://www.g2.com/products/harvest/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Homebase](https://www.g2.com/products/homebase/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Hubstaff](https://www.g2.com/products/hubstaff/reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews)
  - [INNERGY ERP](https://www.g2.com/products/innergy-erp/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [JazzHR](https://www.g2.com/products/jazz-co/reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews)
  - [JobTread](https://www.g2.com/products/jobtread/reviews)
  - [Keap](https://www.g2.com/products/thryv-keap/reviews)
  - [Keeper](https://www.g2.com/products/keeper-tax-keeper/reviews)
  - [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews)
  - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews)
  - [Mercury](https://www.g2.com/products/mercury-mercury/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Middesk](https://www.g2.com/products/middesk/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews)
  - [Nectar](https://www.g2.com/products/nectar/reviews)
  - [Netchex](https://www.g2.com/products/netchex/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [NEXT](https://www.g2.com/products/next-next/reviews)
  - [Novo](https://www.g2.com/products/novo/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Open Dental](https://www.g2.com/products/open-dental/reviews)
  - [Placid.app](https://www.g2.com/products/placid-app/reviews)
  - [Plaid](https://www.g2.com/products/plaid/reviews)
  - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews)
  - [Planning Pod](https://www.g2.com/products/planning-pod/reviews)
  - [Procare Solutions](https://www.g2.com/products/procare-solutions/reviews)
  - [Push.House](https://www.g2.com/products/push-house/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [QB Sync Made Easy](https://www.g2.com/products/qb-sync-made-easy/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [Quickbook Synchronizer](https://www.g2.com/products/quickbook-synchronizer/reviews)
  - [Quo](https://www.g2.com/products/quo-quo/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Remote](https://www.g2.com/products/remote/reviews)
  - [RICS Software](https://www.g2.com/products/rics-software/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Service Fusion](https://www.g2.com/products/service-fusion/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Sign In App](https://www.g2.com/products/sign-in-solutions-sign-in-app/reviews)
  - [SimplePractice](https://www.g2.com/products/simplepractice/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Sling](https://www.g2.com/products/sling/reviews)
  - [SpotOn](https://www.g2.com/products/spoton/reviews)
  - [Take Command](https://www.g2.com/products/take-command/reviews)
  - [TherapyPM](https://www.g2.com/products/therapypm/reviews)
  - [TimeClock Plus by TCP](https://www.g2.com/products/timeclock-plus-by-tcp/reviews)
  - [Time Clock Wizard](https://www.g2.com/products/time-clock-wizard/reviews)
  - [Timeero](https://www.g2.com/products/timeero/reviews)
  - [TimeLedger](https://www.g2.com/products/timeledger/reviews)
  - [TipHaus](https://www.g2.com/products/tiphaus/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)
  - [Trainual](https://www.g2.com/products/trainual/reviews)
  - [Traliant](https://www.g2.com/products/traliant/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Venmo](https://www.g2.com/products/paypal-venmo/reviews)
  - [Vestwell](https://www.g2.com/products/vestwell/reviews)
  - [When I Work](https://www.g2.com/products/when-i-work/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Wise-Pay](https://www.g2.com/products/wise-pay/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)
  - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workyard](https://www.g2.com/products/workyard/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews)
  - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho People](https://www.g2.com/products/zoho-people/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Gusto Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Automation**
- Process Automation

**Platform Basics**
- Interoperability
- Performance
- Portal

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Platform Basics**
- Performance
- Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Platform Performance**
- Reporting
- Application Monitoring

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Generative AI**
- AI Text Summarization

**Taxes**
- Tax Calculation
- Tax Filing

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Platform Functionality**
- Document management
- Requalification
- Compliance

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Platform Additional Functionality**
- Onboarding
- Pre-qualifiation
- Onsite Monitoring

**Data**
- Dashboards And Reports
- Historical Data

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Generative AI**
- AI Text Summarization

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

## Top Gusto Alternatives
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,605 reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,560 reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,663 reviews)