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Google Analytics

By Google

4.5 out of 5 stars

How would you rate your experience with Google Analytics?

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Google Analytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the powerful insights from Google Analytics, enabling informed marketing strategies and enhanced online presence. (149 mentions)
Users value the seamless integrations of Google Analytics, enhancing their online marketing campaign management and analysis. (120 mentions)
Users find Google Analytics to be the easiest-to-use analytics tool, with simple setup and numerous helpful tutorials. (113 mentions)
Users value the easy integrations with various tools, making setup and usage seamless for their analytics needs. (82 mentions)
Users love the powerful data analysis capabilities of Google Analytics, enabling detailed tracking and informed marketing decisions. (61 mentions)
Users find the steep learning curve of Google Analytics challenging, creating initial difficulties in navigation and setup. (80 mentions)
Users often struggle with the steep learning curve of Google Analytics, finding it complex and overwhelming for beginners. (53 mentions)
Users find Google Analytics has a steep learning curve, making it challenging for beginners to navigate effectively. (50 mentions)
Users find the complexity of GA4 integration overwhelming, especially for beginners navigating extensive features and data. (46 mentions)
Users find Google Analytics difficult to learn, especially for beginners navigating its complex features and data. (44 mentions)
Users find the complex features of Google Analytics challenging, particularly for beginners navigating the advanced options. (43 mentions)

Top Pros or Advantages of Google Analytics

1. Insights
Users value the powerful insights from Google Analytics, enabling informed marketing strategies and enhanced online presence.
See 149 mentions

See Related User Reviews

Praveen R.
PR

Praveen R.

Mid-Market (51-1000 emp.)

4.5/5

"It gives me valuable insights into my website, but it takes time to learn."

What do you like about Google Analytics?

I like that Google Analytics shows me exactly where my visitors are coming from, which pages they are viewing the most, and how long they stay on my s

CO

Con O.

Mid-Market (51-1000 emp.)

5.0/5

"Looking for a deep dive into you user engagement & web traffic, this is it."

What do you like about Google Analytics?

All your user engagement and website traffic performance in one place. Easy integration of AdSense, Google Search Console, and Google Ads. Track camp

2. Analytics
Users value the seamless integrations of Google Analytics, enhancing their online marketing campaign management and analysis.
See 120 mentions

See Related User Reviews

Asim Ali R.
AR

Asim Ali R.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Insights, but a Learning Curve: Google Analytics Review"

What do you like about Google Analytics?

Google Analytics is undeniably a powerhouse when it comes to web analytics. There are several aspects of this tool that stand out: Integrations: Go

CO

Con O.

Mid-Market (51-1000 emp.)

5.0/5

"Looking for a deep dive into you user engagement & web traffic, this is it."

What do you like about Google Analytics?

All your user engagement and website traffic performance in one place. Easy integration of AdSense, Google Search Console, and Google Ads. Track camp

3. Ease of Use
Users find Google Analytics to be the easiest-to-use analytics tool, with simple setup and numerous helpful tutorials.
See 113 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Must-have measurement tool in your digital arsenal"

What do you like about Google Analytics?

Extensive features, ease of implementation and use, ability to compare filters, high-quality demographic and interest data and sophisticated attributi

Arpan M.
AM

Arpan M.

Mid-Market (51-1000 emp.)

5.0/5

"Simple and amazingly useful Google Analytics integration with Google Adsense"

What do you like about Google Analytics?

Google Analytics is probably the easiest-to implement-analytics tool on the planet. Its also the most popular so it has a lot of tutorials on it which

4. Easy Integrations
Users value the easy integrations with various tools, making setup and usage seamless for their analytics needs.
See 82 mentions

See Related User Reviews

Apoorv J.
AJ

Apoorv J.

Mid-Market (51-1000 emp.)

4.0/5

"Google Analytics Migration from GA3 to GA4"

What do you like about Google Analytics?

Fast Integration + Add ons. How fast one can start using GA for theit business

CO

Con O.

Mid-Market (51-1000 emp.)

5.0/5

"Looking for a deep dive into you user engagement & web traffic, this is it."

What do you like about Google Analytics?

All your user engagement and website traffic performance in one place. Easy integration of AdSense, Google Search Console, and Google Ads. Track camp

5. Data Analysis
Users love the powerful data analysis capabilities of Google Analytics, enabling detailed tracking and informed marketing decisions.
See 61 mentions

See Related User Reviews

Tessie L.
TL

Tessie L.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful for Insights, but Can Be Overwhelming"

What do you like about Google Analytics?

I love how detailed the tracking is! I can see exactly where my affiliate traffic is coming from, how users behave once they land, and which campaigns

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Industry's best Analytics Software"

What do you like about Google Analytics?

Very Powerful Analytics software, and there is no alternative which can satisfy the need. In depth user analysis, funnel analysis and engagement metri

Top Cons or Disadvantages of Google Analytics

1. Learning Curve
Users find the steep learning curve of Google Analytics challenging, creating initial difficulties in navigation and setup.
See 80 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Must-have measurement tool in your digital arsenal"

What do you dislike about Google Analytics?

The time it takes to learn all the nuances, available options and complexities of the tool.

Siddhi K.
SK

Siddhi K.

Small-Business (50 or fewer emp.)

4.5/5

"Great for beginners and pros alike!"

What do you dislike about Google Analytics?

While google analytics helps a tonne with insights, it can be complex and overwhelming as there are so many tabs to look at. A steep learning curve in

2. Steep Learning Curve
Users often struggle with the steep learning curve of Google Analytics, finding it complex and overwhelming for beginners.
See 53 mentions

See Related User Reviews

Divya K.
DK

Divya K.

Mid-Market (51-1000 emp.)

5.0/5

"Best tool to know all about your website analytics"

What do you dislike about Google Analytics?

The thing i dont like about google analytics is that it is very complex and not user friendly you have to learn lot about it before start using it thi

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"My Experience with Google Analytics"

What do you dislike about Google Analytics?

Google Analytics is a powerful tool, but it's not always easy to use, especially for those new to it. Understanding all its features and the vast amou

3. Learning Difficulty
Users find Google Analytics has a steep learning curve, making it challenging for beginners to navigate effectively.
See 50 mentions

See Related User Reviews

Praveen R.
PR

Praveen R.

Mid-Market (51-1000 emp.)

4.5/5

"It gives me valuable insights into my website, but it takes time to learn."

What do you dislike about Google Analytics?

I dislike that it can feel very complicated when you’re new to it. There are so many charts, filters, and numbers that it sometimes feels overwhelming

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Still the default analytics tool for marketers"

What do you dislike about Google Analytics?

GA4 is less intuitive than the old version. The setup and reporting take more time to configure, and it’s easy for less technical teammates to get los

4. Complexity
Users find the complexity of GA4 integration overwhelming, especially for beginners navigating extensive features and data.
See 46 mentions

See Related User Reviews

Praveen R.
PR

Praveen R.

Mid-Market (51-1000 emp.)

4.5/5

"It gives me valuable insights into my website, but it takes time to learn."

What do you dislike about Google Analytics?

I dislike that it can feel very complicated when you’re new to it. There are so many charts, filters, and numbers that it sometimes feels overwhelming

Ivan B.
IB

Ivan B.

Small-Business (50 or fewer emp.)

5.0/5

"Integration with Google Webmaster Tools"

What do you dislike about Google Analytics?

I would like to be able to cross some metrics to extract reports that do not exist by default. The GA4 integration with GSC is very complex. Previousl

5. Difficult Learning
Users find Google Analytics difficult to learn, especially for beginners navigating its complex features and data.
See 44 mentions

See Related User Reviews

Divya K.
DK

Divya K.

Mid-Market (51-1000 emp.)

5.0/5

"Best tool to know all about your website analytics"

What do you dislike about Google Analytics?

The thing i dont like about google analytics is that it is very complex and not user friendly you have to learn lot about it before start using it thi

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"My Experience with Google Analytics"

What do you dislike about Google Analytics?

Google Analytics is a powerful tool, but it's not always easy to use, especially for those new to it. Understanding all its features and the vast amou

6. Complex Features
Users find the complex features of Google Analytics challenging, particularly for beginners navigating the advanced options.
See 43 mentions

See Related User Reviews

Divya K.
DK

Divya K.

Mid-Market (51-1000 emp.)

5.0/5

"Best tool to know all about your website analytics"

What do you dislike about Google Analytics?

The thing i dont like about google analytics is that it is very complex and not user friendly you have to learn lot about it before start using it thi

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"My Experience with Google Analytics"

What do you dislike about Google Analytics?

Google Analytics is a powerful tool, but it's not always easy to use, especially for those new to it. Understanding all its features and the vast amou

Google Analytics Reviews (6,593)

View 15 Video Reviews
Reviews

Google Analytics Reviews (6,593)

View 15 Video Reviews
4.5
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CO
Partner
Printing
Mid-Market (51-1000 emp.)
"Looking for a deep dive into you user engagement & web traffic, this is it."
What do you like best about Google Analytics?

All your user engagement and website traffic performance in one place. Easy integration of AdSense, Google Search Console, and Google Ads. Track campaign performance and audience metrics. Generate an overview report or a detailed report of your website performance, user engagement, and attributes. View reports on e-commerce purchases, lead acquisitions, promotions, and even user reports on non-Google sources. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The user interface is relatively complicated, more so since the shift to GA4. The limitations in data export could be improved Review collected by and hosted on G2.com.

Sarah K.
SK
Member
Small-Business (50 or fewer emp.)
"Insightful and Customizable, But Sometimes a Bit Complex"
What do you like best about Google Analytics?

I love how customizable Google Analytics is — it really lets me dig into the data that matters most. I can see exactly where our traffic is coming from, how users move through our site, and what actions they take. The ability to build detailed reports and set specific goals makes it easy to track and understand visitor behavior. I also appreciate how well it integrates with other tools, which makes it even more powerful and flexible. Overall, the level of customization and insight it offers helps us make smarter, data-driven marketing decisions. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

At times, it can be challenging to understand exactly what I’m looking at in Google Analytics. The same customization options that make it powerful can also make it overwhelming — it’s easy to get lost in the reports or question whether I’m viewing the right data. That complexity can lead to confusion, and occasionally, misinterpreting the data might steer me in the wrong direction. Review collected by and hosted on G2.com.

M S S.
MS
Managing Partner
Legal Services
Small-Business (50 or fewer emp.)
"Eases my website analytical tasks"
What do you like best about Google Analytics?

As a client, I truly value how Google Analytics provides a clear, data-driven picture of how visitors engage with our website. The real-time tracking and detailed audience insights make it easy to understand where our traffic is coming from and which channels are most effective. I particularly appreciate the ability to segment users and track specific goals; it helps me see which campaigns actually convert and where we might be losing potential customers.

The customizable dashboards are another strong point; they allow me to focus only on the metrics that matter for my business, without getting lost in unnecessary data. Overall, it feels like I have a powerful decision-making tool at my fingertips, even as a non-technical client. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

While Google Analytics is powerful, it can feel overwhelming at times. The interface has so many features and reports that, as a client, I sometimes find it difficult to quickly extract only the insights I need without relying on a specialist. The learning curve is steep if you’re not familiar with digital marketing terminology.

Additionally, with the transition to GA4, some reports I was used to in Universal Analytics are harder to locate or not as intuitive. Setting up custom events and goals also feels a bit technical, which means I often depend on my marketing team or agency for proper configuration. Review collected by and hosted on G2.com.

JN
Event Coordinator
Mid-Market (51-1000 emp.)
"Google Analytics: the best system for understanding your customers and improving their experience."
What do you like best about Google Analytics?

Google Analytics is my preferred system for analyzing and understanding the preferences of my business's customers, offering the most accessible and professional digital resources to facilitate my business strategies.

In addition, Google Analytics is a system that works great in both its mobile and desktop versions, improving and personalizing the experience of all its users. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

I have nothing bad to say about the feature and digital resources of Google Analytics, I think it is an excellent professional analysis system. Review collected by and hosted on G2.com.

AG
Founder
Computer Software
Small-Business (50 or fewer emp.)
"Great value out-of-the-box"
What do you like best about Google Analytics?

The immediate value you get from just connecting it is remarkable. Within hours of setup, I had comprehensive statistics that revealed traffic patterns I never knew existed. The out-of-the-box reports provide exactly what most businesses need - audience demographics, acquisition channels, behavior flow, and conversion tracking all work seamlessly from day one. I particularly value how the platform gives you actionable insights without requiring extensive configuration. The depth of data available across user acquisition, engagement, and monetization has been instrumental in making informed decisions about our web strategy. For a free tool, the breadth of functionality is genuinely impressive. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

My main frustration is the limited dashboard customization options. While the default reports are comprehensive, I'd appreciate more flexibility in personalizing the interface to match our specific KPIs and workflow. The navigation can be cumbersome when you need to access multiple reports regularly - having the ability to create custom dashboard layouts would significantly improve daily usability. The GA4 transition also disrupted our established reporting processes, requiring time to locate equivalent functionality. Despite these limitations, it remains an essential tool with impressive capabilities overall. Review collected by and hosted on G2.com.

Lilee Sah L.
LL
Senior SEO Executive
Mid-Market (51-1000 emp.)
"A big upgrade for tracking user behavior"
What do you like best about Google Analytics?

Google analytics gives a lot of useful insights about how people are using your website or app. You can see where your visitors are coming from, what pages they visit, how long they stay, and what actions they take. The event-based tracking system is very flexible, and you can set up custom events without needing extra code in many cases. It also works well across websites and mobile apps in one place.

Once you understand how it works, you can get a clear view of what’s helping your site grow and where you might be losing visitors. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Google analytics is hard to learn, especially if you're used to the old Google Analytics. The layout is very different, and it takes time to figure out where everything is. Some basic reports that were easy to find before now take more clicks or need custom setup. Also, if you're not very technical, setting up events or conversions can be confusing. Review collected by and hosted on G2.com.

Aman P.
AP
SEO Manager
Small-Business (50 or fewer emp.)
"Powerful Tool for Data-Driven Decisions"
What do you like best about Google Analytics?

Google Analytics provides deep insights into website performance, user behavior, and traffic sources—all in one dashboard. The real-time tracking is very helpful for monitoring campaigns, while audience segmentation and event tracking allow you to understand users in detail. Integration with Google Ads and other marketing tools makes it easy to connect the dots between campaigns and conversions. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The platform has a steep learning curve, especially for beginners. With the recent GA4 migration, the interface and reporting structure feel less intuitive compared to the older Universal Analytics. Some common reports require customization, which may be overwhelming for non-technical users. Review collected by and hosted on G2.com.

Praveen R.
PR
Software Developer
Mid-Market (51-1000 emp.)
"It gives me valuable insights into my website, but it takes time to learn."
What do you like best about Google Analytics?

I like that Google Analytics shows me exactly where my visitors are coming from, which pages they are viewing the most, and how long they stay on my site. It makes me feel more confident because I can see what’s working and what needs improvement instead of just guessing. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

I dislike that it can feel very complicated when you’re new to it. There are so many charts, filters, and numbers that it sometimes feels overwhelming, and I don’t always know which data is the most important to focus on. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"Comprehensive Insights and Powerful Reporting for Website Analytics"
What do you like best about Google Analytics?

I like that Google Analytics gives a clear, detailed view of how users interact with a website, from traffic sources to on-site behavior. The dashboards and reports make it easy to identify trends and measure the impact of marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The interface can be quite complex and overwhelming, especially for new users. Some settings and reports are hard to find, and it often takes time and practice to fully understand all the metrics and configuration options. Review collected by and hosted on G2.com.

Lauren K.
LK
Chief Executive Officer, Co-Founder
Small-Business (50 or fewer emp.)
"Great Insights from Google Analytics, but Learning Curve for Beginners"
What do you like best about Google Analytics?

Google is great at letting us know what content and pages on our website are resonating most, and how much traffic our website is getting and from where. It also helps us cross reference social media reports on website traffic because there can often be discrepancies. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

If you are a newbie, GA can be a bit complicated to understand since there are so many ways to filter the data. But with that said, there are a lot of trainings available to learn quickly. Review collected by and hosted on G2.com.