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GoFileRoom Reviews & Product Details

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GoFileRoom Media

GoFileRoom Demo - GoFileRoom API Fact Sheet
GoFileRoom API Fact Sheet Access file at https://tax.thomsonreuters.com/content/dam/ewp-m/documents/tax/en/pdf/brochures/gofileroom-apis-and-3rd-party-ecosystems.pdf
GoFileRoom Demo - GoFileRoom Brochure Table of Contents
GoFileRoom Table of Contents Access file at https://tax.thomsonreuters.com/content/dam/ewp-m/documents/tax/en/pdf/brochures/gofileroom-brochure.pdf
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GoFileRoom Reviews (32)

Reviews

GoFileRoom Reviews (32)

4.2
32 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise GoFileRoom for its ease of use and efficient document management, highlighting its ability to streamline workflows and provide quick access to files. The platform's intuitive interface and strong security features are also frequently mentioned as key benefits. However, some users note that the interface feels a bit outdated and could use modernization.

Pros & Cons

Generated from real user reviews
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Rotando G.
RG
Mid-Market (51-1000 emp.)
"Secure, Reliable Document Management with Room for Search Enhancement"
What do you like best about GoFileRoom?

What I like most about GoFileRoom is its strong focus on security, compliance, and audit readiness—all critical for B2B work in Germany. The platform makes GDPR-compliant document storage, access logging, and retention policies extremely straightforward, so we never worry about audit risks. I also really appreciate how stable and reliable the system is; we use it daily for sensitive client documents and have almost never faced downtime, sync issues, or data loss. For a business-critical document management tool, that consistency is invaluable. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

I find the search functionality could be more powerful—especially for full-text search inside PDFs or older documents. Sometimes we have to navigate folders manually instead of relying only on search, which reduces efficiency. The search functionality in GoFileRoom is functional for basic filename searches, but it falls short when we need to find information inside actual documents. Full-text search often fails to pick up keywords inside older PDFs, scanned documents, or even some Word files. We’ll search for something specific, and the system either doesn’t return it or gives unrelated results, making us browse folders manually. The filtering options are limited too; we can’t refine searches by document type, upload date, client name, who last edited, or folder location all at once, which is a weakness for compliance. The initial setup was functional but not particularly fast or intuitive. Review collected by and hosted on G2.com.

SK
"Secure and Streamlined Client Collaboration"
What do you like best about GoFileRoom?

I primarily use GoFileRoom for client document management and secure file sharing. I love that everything is stored in a centralized cloud-based system with logical client folders. The streamlined collaboration feature is a big plus, allowing us to easily share files with clients through a secure portal instead of unencrypted email. Most clients upload and download directly to an encrypted password-protected portal, which helps a lot with sending sensitive tax return, financial statement, or legal documents securely. Also, I find it very easy to sign up and upload files, taking only about 10-15 minutes. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

File organization could be smoother. Improving search functionality and adding more sharing options might boost usability. More customization options for file views like list views, grid views, and auto-tagging for uploads could be more helpful. Review collected by and hosted on G2.com.

taym  O.
TO
"Efficient Document Management, Easy to Use"
What do you like best about GoFileRoom?

I use GoFileRoom to store, organize, and manage documents, and I can access files quickly. It helps me be more organized and find files easier. I really like how easy to use it is. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

GoFileRoom can sometimes feel outdated. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Exceptional Workflow Management with GoFileRoom"
What do you like best about GoFileRoom?

What I like best from GoFileRoom is the Workflow management. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

I don't really dislike anything but I think that there could be some improvements on the notes section of the workflow. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Streamlined Document Management for Teams"
What do you like best about GoFileRoom?

GoFileRoom excels at document storage and organization, offering easy access to files from a centralized, secure platform. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

The user interface feels a bit dated and could benefit from a more modern, intuitive design. Additionally, loading times can be slow when dealing with large files, and there’s room for improvement in terms of customization options. Review collected by and hosted on G2.com.

SL
Small-Business (50 or fewer emp.)
"Inferior to File Cabinet Solution, doesnt play in the sandbox with other TR software"
What do you like best about GoFileRoom?

Workflow is beneficial, but the rest of it is horrible. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

The cost is unreal, especially for an inferior document storage system, then File Cabinet Soultion Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"GoFileRoom - Efficient and User Friendly"
What do you like best about GoFileRoom?

I like how GFR is able to store a substantial amount of documents for each client as well as creating an easy way to create and track workflows. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

I don't really like how quickly the time limit expires, especially if I'm writing a note, the application won't save the text. Review collected by and hosted on G2.com.

Adyasha P.
AP
Associate Consultant
Mid-Market (51-1000 emp.)
"A secure and beneficial document sharing solution"
What do you like best about GoFileRoom?

The platform is user friendly and very easy to navigate.It has an intuitive and simple interface to upload and manage the files.The key advantage is that it focuses on security andis password protected.

This can be used by businesses to share files with their clients. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

Go File can be disadvantageous when there is server issue or any internet connectivity issue.There are many things Gofile does to minimise this but still there are times when the system crashes. Review collected by and hosted on G2.com.

Vaibhav P.
VP
video editor
Small-Business (50 or fewer emp.)
"The Secure and Convenient File Sharing Solution"
What do you like best about GoFileRoom?

The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy for users to upload, share, and manage their files.

This can be particularly useful for businesses or organizations that need to collaborate on projects or share files with clients or partners.

One of the key advantages of Gofileroom is its focus on security. The platform uses robust encryption protocols to protect user data and prevent unauthorized access.

Additionally, Gofileroom offers features like two-factor authentication and password protection to further enhance security. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

Gofileroom's performance may be affected by factors outside of its control, such as internet connectivity issues or server outages. While Gofileroom has measures in place to minimize these risks, users may still experience disruptions in their ability to access or share files on the platform. Review collected by and hosted on G2.com.

BW
Information Technology and Services
Small-Business (50 or fewer emp.)
"The top document storage collaborative platform"
What do you like best about GoFileRoom?

It is quite useful to have drag-and-drop capabilities. Finding documents is also made much simpler by the meta-data-based search possibilities. Review collected by and hosted on G2.com.

What do you dislike about GoFileRoom?

Large or numerous documents cannot be imported quickly by the system. The system's speed and general usability might be enhanced. Review collected by and hosted on G2.com.

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GoFileRoom Features
Web Interface
File Type Support
Search
File following
File Sharing
File Type
Color
Crop
Upload
Email Attachment
Direct Send