--- title: GoFileRoom Reviews meta_title: 'GoFileRoom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 37 reviews by the users' company size, role or industry to find out how GoFileRoom works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 37 scale: '5' date_modified: '2026-08-13' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # GoFileRoom Reviews **Vendor:** Thomson Reuters **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.1/5.0 **Total Reviews:** 37 ## About GoFileRoom Why choose GoFileRoom It’s time to banish paper files and storage fees. Thomson Reuters GoFileRoom is cloud-based electronic document storage software designed for tax and accounting professionals. GoFileRoom offers an arsenal of features to give your firm 24/7 access to document storage in the cloud. Your staff can quickly associate client documents to workflows while uploading files to the web-based DMS. Streamline your processes and create a truly paperless office. Plus, integrate GoFileRoom with other products to save even more time and money. Learn more at https://tax.thomsonreuters.com/us/en/cs-professional-suite/gofileroom ## GoFileRoom Pros & Cons **What users like:** - Users appreciate the **centralized cloud-based document management** of GoFileRoom, which enhances organization and secure file sharing. (2 reviews) - Users appreciate the **ease of use** of GoFileRoom, enabling quick file access and streamlined document management. (2 reviews) - Users value the **easy access** provided by GoFileRoom, enhancing organization and facilitating secure file sharing. (2 reviews) - Users appreciate the **easy access and organization** of GoFileRoom, enhancing their document management experience. (1 reviews) - Users appreciate the **centralized cloud-based system** of GoFileRoom for secure file sharing and streamlined collaboration. (1 reviews) - Data Management (1 reviews) - Users appreciate the **centralized cloud-based storage** of GoFileRoom, enabling secure document management and collaboration. (1 reviews) - Easy Setup (1 reviews) - Easy Upload (1 reviews) - File Sharing (1 reviews) **What users dislike:** - Users highlight **data management issues** with GoFileRoom, suggesting improvements for file organization and search functionality. (1 reviews) - Users find the **inefficient search functionality** hinders their ability to easily locate files and manage organization. (1 reviews) - Users find GoFileRoom **lacking features** , leading to a perception of it being outdated and less efficient. (1 reviews) - Users find the **limited customization** in GoFileRoom restricts their ability to manage files effectively and efficiently. (1 reviews) - Users feel that GoFileRoom has an **outdated design** which diminishes their overall experience with the product. (1 reviews) - Search Difficulties (1 reviews) - Sharing Limitations (1 reviews) - Users experience **slow loading** times with GoFileRoom, especially when handling larger files, impacting efficiency. (1 reviews) - Users experience **slow performance** with GoFileRoom, particularly when handling large files, impacting their overall efficiency. (1 reviews) ## GoFileRoom Reviews ### 1. Secure and Streamlined Client Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Schmidt K. **Reviewed Date:** February 02, 2026 **What do you like best about GoFileRoom?** I primarily use GoFileRoom for client document management and secure file sharing. I love that everything is stored in a centralized cloud-based system with logical client folders. The streamlined collaboration feature is a big plus, allowing us to easily share files with clients through a secure portal instead of unencrypted email. Most clients upload and download directly to an encrypted password-protected portal, which helps a lot with sending sensitive tax return, financial statement, or legal documents securely. Also, I find it very easy to sign up and upload files, taking only about 10-15 minutes. **What do you dislike about GoFileRoom?** File organization could be smoother. Improving search functionality and adding more sharing options might boost usability. More customization options for file views like list views, grid views, and auto-tagging for uploads could be more helpful. **What problems is GoFileRoom solving and how is that benefiting you?** I use GoFileRoom for client document management and secure file sharing. It solves the problem of centralized cloud storage with logical folders, streamlining collaboration through a secure portal for file uploads and downloads, instead of using unencrypted emails. ### 2. Robust Document and Workflow Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jissel Q. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about GoFileRoom?** I like GoFileRoom's robust system and how easy it is to navigate. It's particularly helpful for tracking many client assignments. The initial setup was easy, which was a great start to using the software. I also appreciate the secure document storage capabilities and how it helps in tracking project status and task assignments. **What do you dislike about GoFileRoom?** The search function can sometimes be difficult to use. **What problems is GoFileRoom solving and how is that benefiting you?** GoFileRoom provides secure document storage, manages project workflows and assignments, and helps track client assignments effectively. ### 3. Secure, Structured Document Management with Fast Access Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Salim S. | Remote Support Engineer L2, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about GoFileRoom?** store huge volumes of documents,keep everything structured, quick to find files, standardize processes,access documents anytime, anywhere and Strong security features **What do you dislike about GoFileRoom?** UI looks dated and not very modern,Search can be inefficient or inaccurate **What problems is GoFileRoom solving and how is that benefiting you?** Centralizes everything into one cloud system,Organizes documents, easy integrations, very fast, volue for money, easy to get support, Helpful AI ### 4. Efficient Document Management, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** taym O. **Reviewed Date:** January 09, 2026 **What do you like best about GoFileRoom?** I use GoFileRoom to store, organize, and manage documents, and I can access files quickly. It helps me be more organized and find files easier. I really like how easy to use it is. **What do you dislike about GoFileRoom?** GoFileRoom can sometimes feel outdated. **What problems is GoFileRoom solving and how is that benefiting you?** I use GoFileRoom to store, organize, and manage documents, making me more organized and helping me find files easier. ### 5. Exceptional Workflow Management with GoFileRoom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about GoFileRoom?** What I like best from GoFileRoom is the Workflow management. **What do you dislike about GoFileRoom?** I don't really dislike anything but I think that there could be some improvements on the notes section of the workflow. **What problems is GoFileRoom solving and how is that benefiting you?** Workflow management ### 6. GoFileRoom - Efficient and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about GoFileRoom?** I like how GFR is able to store a substantial amount of documents for each client as well as creating an easy way to create and track workflows. **What do you dislike about GoFileRoom?** I don't really like how quickly the time limit expires, especially if I'm writing a note, the application won't save the text. **Recommendations to others considering GoFileRoom:** I sincerely recommend this application. It has a wide variety of functionalities that render document storage and assignment/workflow tracking pretty pain-free. It's also very user friendly. **What problems is GoFileRoom solving and how is that benefiting you?** Assignments are able to be tracked through each step and saving documents are quick and hassle free ### 7. The Secure and Convenient File Sharing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav P. | video editor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2023 **What do you like best about GoFileRoom?** The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy for users to upload, share, and manage their files. This can be particularly useful for businesses or organizations that need to collaborate on projects or share files with clients or partners. One of the key advantages of Gofileroom is its focus on security. The platform uses robust encryption protocols to protect user data and prevent unauthorized access. Additionally, Gofileroom offers features like two-factor authentication and password protection to further enhance security. **What do you dislike about GoFileRoom?** Gofileroom's performance may be affected by factors outside of its control, such as internet connectivity issues or server outages. While Gofileroom has measures in place to minimize these risks, users may still experience disruptions in their ability to access or share files on the platform. **What problems is GoFileRoom solving and how is that benefiting you?** With GoFileRoom i can easily upload and share files with others, without the need for physical media or complicated software installations. The platform offers me a range of features that can help me to streamline my workflows, improve collaboration, and enhance security. ### 8. The top document storage collaborative platform **Rating:** 5.0/5.0 stars **Reviewed by:** Brad W. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about GoFileRoom?** It is quite useful to have drag-and-drop capabilities. Finding documents is also made much simpler by the meta-data-based search possibilities. **What do you dislike about GoFileRoom?** Large or numerous documents cannot be imported quickly by the system. The system's speed and general usability might be enhanced. **What problems is GoFileRoom solving and how is that benefiting you?** Since the storage capacity is adequate, there is no need for concern. Because of the user interface's simplicity, there are no issues with usage. ### 9. GoFileRoom is the safest and easiest application i have ever used for document management. **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn R. | Information Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about GoFileRoom?** When selecting the best and easiest application for document management, then you must consider some few factors such as security, functionality and flexibility. One of the advantages of GoFileRoom is how it provides very high security for my documents. I can store documents and access them anywhere anytime. Easy and straightforward to install. **What do you dislike about GoFileRoom?** One of the challenges I've ever experienced is when sharing large documents with GoFileRoom, it requires strong and stable network connection. **What problems is GoFileRoom solving and how is that benefiting you?** GoFileRoom is intuitive, user-friendly, safe, secure and very fast. I have used it for quite a long time and i have never experienced any challenges. ### 10. The best tool i have ever used for document management. **Rating:** 4.5/5.0 stars **Reviewed by:** Shawne D. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about GoFileRoom?** It enables me to easily and safely manage my documents from anywhere anytime. Very easy and fast to install and set up. Also, it has a very intuitive user interface which makes it easy to use. **What do you dislike about GoFileRoom?** Sometimes when the internet connection is slow, it can be a little bit tricky to share large documents. **What problems is GoFileRoom solving and how is that benefiting you?** GoFileRoom is my best and favorite room for document storage. It is fast, safe and easy to use. I like its speed when it comes to documents sharing. ### 11. Great software for storage of tax related documents! **Rating:** 4.5/5.0 stars **Reviewed by:** Ronak P. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about GoFileRoom?** It's based on the cloud so it is easily accessible on the go. It supports all the find of documents and files. **What do you dislike about GoFileRoom?** It is not supported in few browsers and is bit expensive then other tools **What problems is GoFileRoom solving and how is that benefiting you?** It has excellent features like scan flow which makes it easier for the user to use. ### 12. Excellent file storage software **Rating:** 5.0/5.0 stars **Reviewed by:** Flavien R. | Détourage de photo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2022 **What do you like best about GoFileRoom?** I find that the documents are easier to access once downloaded. With a larger storage space. I use this software to convert files to PDF. **What do you dislike about GoFileRoom?** I cannot access it via mobile. There is sometimes an automatic file lock. I suggest that this software increases its fluidity in file management. **What problems is GoFileRoom solving and how is that benefiting you?** Gofileroom helps me track ongoing projects in real-time, it is very efficient in terms of file organization. Gofileroom provides an advantage in client management. ### 13. GoFileRoom : WebHosted, Browser Based Document Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit B. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about GoFileRoom?** GoFile Room is a new player in the market and is helpful to those working where one requires to maintain a lot of paperwork, its quite applicable since it has a cloud system and is quite useful for me since i can maintain clients data which are Accounts and Tax Files and it streamlines the complete process of my team. **What do you dislike about GoFileRoom?** It comes with its limitations like it is best suited with CS professional Suite, and it is mainly worked for more prominent Tax Firms, and the cost is higher than its peers. **What problems is GoFileRoom solving and how is that benefiting you?** Since, Our Company is a Finance based company we deal with a lot of clients and have to maintain their files, which becomes very cumbersome since there is a lot of documentation involved, Gofileroom has made our lives easy, and the software is highly customizable ### 14. Another great Thompson Reuters product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about GoFileRoom?** Easily implements with the other products. **What do you dislike about GoFileRoom?** The price is kind of high and the set up process can take time if you have a lot of company files and data. You also need to purchase additional equipment such as scanners which can raise costs. **What problems is GoFileRoom solving and how is that benefiting you?** Going paperless is the goal. The benefits of a paperless office, especially when staff is working remotely is great. ### 15. In my opinion it is oriented to the accounting area **Rating:** 4.5/5.0 stars **Reviewed by:** Elber Z. | Graphic Designer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2019 **What do you like best about GoFileRoom?** A friend recommended me this software and tried to try it and I realized that it really is a storage software hosted in a cloud of documents designed for tax and accounting professionals. Among its main key features include email capabilities, bulk document scanning, annotation options, automatic file conversion and more. The good thing is that it allows us to have a good Document Management with email capabilities. At the same time you can do Scan documents in bulk and you can also make annotations when you need it. It also includes an automatic conversion of files to PDF if you require it **What do you dislike about GoFileRoom?** A disadvantage is that the software freezes a lot when an Excel file is loaded. Although I don't know if it's inexperience of mine. The other thing is that as I said, it is aimed at tax or accounting professionals **What problems is GoFileRoom solving and how is that benefiting you?** In the beginning I used it at the recommendation of a friend, but for my field of work that is graphic design I can say that it is not convenient for me. And more its price is high, I prefer to use other options such as Box or FileRun. Maybe the price suits those who work in the area of accounting ### 16. Easy and Dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2019 **What do you like best about GoFileRoom?** I love how I can feel 100% confident in being able to be paperless without worrying about not having a document that I need. As a company that goes through hundreds of documents a day, it is crucial that we have a perfectly organized paper trail of everything we do. GoFileRoom allows us to be able to quickly upload our documents and it catalogs them for us with a few simple drop down menus. I also love being able to just drag and drop my document into the GFR icon on my desktop and fill out a couple of fields and be done. **What do you dislike about GoFileRoom?** Sometimes I have issues with it saying I'm offline or logged out when I'm not. I have to logout and log back in to get it to work. This can be annoying when I'm really busy and trying to be efficient. **Recommendations to others considering GoFileRoom:** Make sure to go over how you want things to be filed and what you want items to be filed under with employees prior to using the software. This will allow you to keep more accurate files. **What problems is GoFileRoom solving and how is that benefiting you?** It allows is to be a paperless office and to keep hard copy files to a minimum. Also, after creating the original codes for everything, it allows us to keep meticulous and highly organized filing system. ### 17. Go File Room **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2019 **What do you like best about GoFileRoom?** Go File Room is very user friendly. It’s a great way to store and organize client files. **What do you dislike about GoFileRoom?** I wish documents could be drag and dropped. **What problems is GoFileRoom solving and how is that benefiting you?** Organization is key to an accounting firm and this was just what we needed. ### 18. Tons of storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about GoFileRoom?** There is a great amount of storage and it is extremely easy to search and access the database from anywhere. This includes editing documents from inside the database and uploading from outside or scanners. **What do you dislike about GoFileRoom?** At first my computer had issues with the editing feature, but GFR quickly resolved the issue and updated it. **What problems is GoFileRoom solving and how is that benefiting you?** Accounting. Allows us to easily store client files and prior year returns to compare current year with. ## GoFileRoom Discussions - [What is GoFileRoom used for?](https://www.g2.com/discussions/what-is-gofileroom-used-for) - [View GoFileRoom pricing details and edition comparison](https://www.g2.com/products/gofileroom/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A30%3A30+-0500&secure%5Bsession_id%5D=bd55f23c-b5d0-4c69-9ce5-7436f2adf87d&secure%5Btoken%5D=4317c9bb98e48077b893978a9226dd5a674515fb9827a5deb2c7298d936db6ff&format=llm_user) ## GoFileRoom Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) ## GoFileRoom Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps - Video Support **Edit** - File Type - Color - Crop - Size **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Multi-Language **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs - Activity Tracking - Progress Tracking - Screen Sharing - Real Time Editing **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security - Calendar Management - File Management - Document Management - Communication Management - Workflow Management - Content Management - Project Management - Email Management - Version Control - Approval Process Control - SSL Security - Task Management - Website Management - Secure Data Storage **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Additional Functionality** - Data Import/Export - Search/Filter - Audio/Video Conferencing - Content Library - Mobile Access - Document Templates - AI Copilot - @mentions - Data Synchronization - Real-Time Notifications - Prioritization - Customizable Branding - Commenting/Notes - Chat/Messaging - Configurable Workflow - Electronic Signature - Activity Dashboard - Single Sign On - Task Planning - Alerts/Notifications - Drag & Drop - Reporting & Statistics - Two-Factor Authentication - Encryption - Access Controls/Permissions - Collaboration Tools - Task Scheduling - Generative AI - Archiving & Retention - Content Publishing Options - Document Classification ## Top GoFileRoom Alternatives - [Revver](https://www.g2.com/products/revver/reviews) - 4.4/5.0 (456 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,038 reviews) - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,478 reviews)