Freshteam Reviews

The products ease of use is what we love the most about the FreshTeam. It was quick and intuitive for the team to input and organize our candidate’s information. The Dashboard is straightforward and easy for our Hiring Managers and Recruiters alike to see what is happening throughout the process. Our recruiting manager has fallen in love with the applications tracking of email communications with each candidate. This ability alone has us re-thinking our email subscriptions storage levels. We have been able to quickly see any and all correspondence with the candidates, a HUGE time saver. No more searching through tons of email for one message.

My comment is not so much as a dislike but more of a request for a feature. We see this product as an organizer and time saver allow the recruiting team to be proactive. The applications tracking of communications is awesome but lacking one aspect of communications between the candidate and recruiting team, “Voice” communications exchange. If Freshcaller was integrated into the application it would simplify the task of reaching out and logging calls with the candidates. WE WOULD LOVE TO SEE THIS….hint…hint.

Freshteam solved our communications and organizational issues. Each recruiting team member can see what is going on with any candidates.

It's allowed us to move from a single shared mailbox among managers, to a dedicated system that each manager can access and see conversations, timelines, and documents associated with candidates - along with manager rankings, interview feedback, and overall collaboration among the hiring team for new candidates.

Slight learning curve as the service is very new - some features such as deleting candidates or direct upload to LinkedIn are missing - but hopefully the product grows as time goes on.

Set up a trial and go through the motions of having a test candidate go through the system with at least two hiring managers involved in trialing out the system. There is a lot of good knowledgebase documentation the FreshWorks team put together for this product, and between that and a trial, you'll be up and running in no time.

Freshteam has provided us a dedicated platform to handle incoming applicants - prior to which we were handling with a shared email account among managers. Freshteams allows us to not only create job descriptions and post those to Facebook, but also to have a portal page for new candidates to fill out their details and submit resumes to, and have a workflow process that managers can use as candidates move forward in the application process. It's taken the guesswork out of communicating with potential new hires.

I am very pleased with the amount of options and the level customization that are available. We have a small international team and everyone has been able to figure it out and collaborate. I appreciate that it's very affordable, but still gives the user many options and freedom of use. Also, great customer service! Fast email replies, chat features, and optional phone calls.

It's not that I dislike it, but I would really appreciate other supported languages on the career site. The automatic emails, field names, and button labels are editable, which is outstanding (!) but we would like the entire career site to be in a different language.

For us, it's a great solution. There are so many features that work very well. The system takes a bit of time (couple hours) to get used to but once you do it's very intuitive. They also have good support articles.

We are trying to hire a new position in one of our field offices and our recruitment team is based all around the world. Therefore, we need a hub to collect, read, and discuss our candidates. Freshteam is definitely solving this problem.

It’s very easy to use, I also like their freshdesk platform and the pricing model that really lets you explore the software and get used to it before committing to pay.

Nothing, they could add more features but they will over time. It’s fairly new. Perhaps being able to customise the colours of the career page would be helpful but I think that’s a feature for other plans.

Look at other fresh tools like fresh desk as well. It’s a joy to use and as powerful and customisable as we needed. It may suit you as well.

Recruitment and staff directory. Freshteam provides excellent workflows, task management and interview tools right out of the box.

- Support from the team.

- Several ATS features, specially the email & conversation management.

- Resume Parser is great too (high accuracy in reading Resume data).

- Performance of product.

- Awaiting for Mobile app with enhanced features.

- Some more flexibility in ATS stages, master templates would be more helpful.

Even though Fresteam is geared for internal recruitment, we are using it for agency based recruitment activities. For internal recruitment, no doubt it is a great product. We signed up with Freshteam after a lot of trial & research, and happy to make this decision.

ATS (Applicant tracking system) centralized.

Freshteam is the total package; from posting jobs to selecting candidates, to hiring. Everything is seamless and intuitive.

Their templates made it easy to write a job profile. And I was able to embed jobs on my website to allow people to apply directly via my website.

So far, nothing. I'm not sure I dislike anything about freshteam at this moment.

Do not doubt. just try

I wanted my agency to hire candidates professionally. With freshteam, I was able to do so successfully.

I love the interface because it looks so new and up to date to the current standards. Recruitment is so easy with it because I am able to track the email communications very easily and in no time. It has speed up my process for recruiting professors for Case Western very easily. The search is also very comprehensive and I can look for possible candidates pretty easily.

Because it is a relatively new company they might want to add new features like linking to linkedIn and other social networks. This would help us a lot in tracking our candidates and reviewing their applications more comprehensively. So please try to add that.

Yo wont go back from this. I love it and you would too. Definitely give it a try and be patient as they add new features to it.

I use it at Case Western with bunch of my colleagues to recruit professors and staff for our University. Freshteam is very good at handling the communication with the potential candidates. Makes our work very easy and fast.

Freshteam is easy to navigate, has features that centralize all things recruiting and allows everyone on our remote team easy access. Great support.

Unable to close a candidate preview. Would be great to have a simple X to close the window.

Communication with the team and with candidates is seamless.

really useful features for recruiting

PERFECT customer care

at the moment limited iOs app (soon improvement)

for the first time user need to improve their HR workflow

completely changed our workflow for recruitment, all CV are perfect organized

Freshteam is easy to use and has helped me be much more organized in managing applicants and interviews.

There's not much, but i would say publishing jobs to different job boards, sometimes it doesnt really work.

We were losing track of all of our applicants or unable to see when people applied for multiple roles and Fresteam has made this so much easier.

Start with a free plan. The support assistants were keen to help migrating from Recruiterbox however Freshteam should have a better way to migrate from Recruiterbox by importing the data backup from Recruiterbox (or other sites).

Free plan is too limited. Multiple locations and Branding of carrer site is too expensive at 100 USD / month.

Adding more features to the free and 50 USD / month plans.

Recruting processing.

It is free to start with then you can decide what do you need.

All is good so far. Nothing to complain about.

I like the workflow.

Very mature and streamlined steps that involve in recruiting process. Our HR guys fell in love instantly with this system.

So far nothing. They delivered more than we needed. :)

Saved time and effort of our HR team. Our company is totally running in Virtual Environment since its inception. So we are always in search of solutions. So far we are able to find everything in sales, marketing and every other segment of our business operations. Freshteam has filled the void which is lying there for years.

if you're specifically looking for a tool that lets you manage recruits, an applicant tracking (AT) tool such as Freshteam offers more robust functionality that ties in nicely with your entire software ecosystem.

It was one of the first application tracking systems I was looking into. I wasn't sure what workflows were or how they worked.

No

That it's simple to use and has a user-friendly interface.

Would prefer to have an additional undo button to alter anything that I am submitting.

Fresh team will provide you with the capabilities you need in order to ease your daily tasks as a recruitment team!

Combining all data in one place, to have it organized through tools, as well as having a wide pool of talents