Freshteam by Freshworks Features

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Is consistently available (uptime) and allows users to complete tasks reliably.

Is accessible from a mobile device and by users on the go.

Provides analytics tools that reveal important business metrics and track progress.

Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.

Searches for qualified candidates by integrating with career sites.

Configures branded career page for the users website.

Enables the user to share job posting on social channels.

Posts job listings to job boards.

Reports where applicants are finding job listings.

Enables users to share feedback on candidates.

Stores applicant data that can be accessed by multiple people on a team.

Tracks a candidates spot in the hiring process.

Analyzes resumes and applicant data based on user-selected preferences.

Integrates with calendars and allows the scheduling of phone screens and interviews.

Enables candidates to view their position in the process.

Enables the building of custom recruiting workflows.

Provides users with a pre-built library of templated forms related to the hiring process.

Provides electronic forms for employees to complete.

Enables new hires to sign forms electronically.

Provides user with offer letter templates.

Enables all stakeholders to approve offer letters.

Manages employer branding across mobile, digital, and social media.

Offers a candidate relationship management (CRM) system to track and organize candidates across mobile, digital, and social media.

Provides tools that help optimize employer branding on career sites, job portals, and employee testimonial pages.

Provides social recruiting tools, job distribution features, and candidate relationship management (CRM) capabilities.

Enables employees to login and view their onboarding process.

Provides notifications about the onboarding process to both the new hire and manager.

Has a centralized dashboard for users to interact with.

Is accessible from a mobile device and by users on the go.

Provides holistic Metrics on the onboarding process.

Provides analytics tools that reveal important business metrics and track progress.

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Find important content or files using keywords, metadata, tags, etc.

Export list from Excel.

Ability to manually upload the employee roster name by name

Offers a way for users to create and organize a staff directory that is entirely searchable.

Offer the ability to update the list as a business grows.

Allow users to indicate different roles and departments on the chart.

Provide the ability to rearrange an exisiting chart in case of company restructure.

Is consistently available (uptime) and allows users to complete tasks reliably.

Provides appropriate tools, certifications and encryption to protect against fraud and malicious attacks.

Connects to external systems and applications as needed to complete team workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Offers a built-in applicant tracking system (ATS) or integrates with third-party ATSs.

Allows administrators to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Is accessible from a mobile device and by users on the go.

Provides analytics tools that reveal important business metrics and track progress.

Connects to external systems and applications as needed to complete team workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Has a centralized dashboard for users to interact with

Provides a cloud based version of the platform

Is accessible from a mobile device and by users on the go.

Automates some or all operation related tasks

Provides robust sharing options for communication with both internal and external stakeholders.

Coordinates interview scheduling via email, phone, or text

Tracks key steps in onboarding process including new employee orientation and employee payroll documents.

Search broad candidate pool to recruit passive talent

Coordinates interview scheduling via email, phone, or text

Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.

Automates some or all operation related tasks.

Provides robust sharing options for communication with both internal and external stakeholders.

Provides analytics tools that reveal important business metrics and track progress.

Allows users to generate text based on a text prompt.

Gives administrators the power to restrict views, functionality, access, and abilities by role.

Creates an automated, passive source of potential candidates.

Schedules, manages, and hosts live or records video interviews.

Provides a detailed analytics dashboard with customization options.

Allows users to use the platform in multiple languages and provides localization options

Lets administrators customize to accomodate unique workflows with custom rules, fields, views, or algorithms.

Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile.

Provides generative AI for the creation of job descriptions, onboarding materials, or talent acquisition tasks.

Uses automated messaging, tracking, or a chatbot to assist in candidate engagment.

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives

Admin can use predictive AI analytics to better match candidates to positions.

Users can generate job descriptions with generative AI.

Provides an AI chatbot to guide users through the hiring process.