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At a Glance
Market Segments
Mid-Market (65.5% of reviews)
Mid-Market (48.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
$0.00
BambooHR
Star Rating
(2,829)4.4 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansFreshteam by Freshworks
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BambooHR excels in its "Employee Self Service" features, particularly the "Web Portal" which received a score of 8.8, making it easy for employees to access their information. In contrast, Freshteam by Freshworks has a slightly lower score of 8.2 in the same area, indicating that users find BambooHR's portal more user-friendly.
- Reviewers mention that BambooHR's "Time, Attendance, and PTO" management is robust with a score of 8.6, while Freshteam's performance in this area is not as strong, scoring 8.0. This suggests that BambooHR provides a more comprehensive solution for tracking employee time and attendance.
- G2 users highlight BambooHR's "Reporting" capabilities, scoring 8.9, which allows for detailed insights into HR metrics. Freshteam by Freshworks, however, shines in "Reporting" with a score of 9.0, indicating that users find its reporting features more effective for their needs.
- Users on G2 report that BambooHR's "Integration" capabilities, particularly with APIs, scored 7.6, which some users found limiting. In contrast, Freshteam by Freshworks scored 8.3 in "Core HR Integration," suggesting a more seamless experience when connecting with other systems.
- Reviewers mention that BambooHR's "Quality of Support" is rated at 8.8, indicating a strong customer service experience. Freshteam by Freshworks, while still respectable at 8.4, may not provide the same level of support, which could be a deciding factor for users who prioritize customer service.
- Users say that BambooHR's "Performance Reviews" feature, with a score of 8.6, is effective but lacks some customization options. Freshteam by Freshworks, however, offers a higher score of 9.4 in "Onboarding," indicating that users find its onboarding process more streamlined and effective for new hires.
Pricing
Entry-Level Pricing
BambooHR
Elite
Contact Us
Per Month
Powerful insights and data benchmarks to inform smarter decisions for your business.
- HR Data
- HR Reporting
- Hiring
Freshteam by Freshworks
Free forever
$0.00
Basic HR for small organizations (up to 50 emp)
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site
Free Trial
BambooHR
Free Trial is available
Freshteam by Freshworks
Free Trial is available
Ratings
Meets Requirements
8.6
2,329
8.5
193
Ease of Use
9.2
2,437
8.8
193
Ease of Setup
8.8
1,493
8.3
101
Ease of Admin
9.0
1,494
8.5
102
Quality of Support
8.8
2,008
8.4
179
Has the product been a good partner in doing business?
9.0
1,473
8.7
100
Product Direction (% positive)
8.7
2,254
8.4
158
Features by Category
Core HR
8.7
1426
Not enough data
8.6
1416
Not enough data
5.5
749
Not enough data
7.4
1148
Not enough data
7.8
1168
Not enough data
7.3
1005
Not enough data
Generative AI
6.2
517
Not enough data
Platform
7.8
1466
7.8
50
7.3
1174
7.7
36
7.3
1155
7.9
36
8.7
1509
8.4
62
8.5
1422
8.6
60
8.4
1384
7.6
48
8.3
1449
7.9
47
8.5
1486
8.5
55
Employee Self Service
8.9
417
Not enough data
7.9
392
Not enough data
8.2
410
Not enough data
Administration
8.6
411
Not enough data
8.8
433
Not enough data
9.0
407
Not enough data
6.9
333
Not enough data
8.4
388
Not enough data
8.1
350
Not enough data
8.6
408
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.2
389
Not enough data
8.1
380
Not enough data
8.2
372
Not enough data
Integration
7.6
339
Not enough data
8.0
379
Not enough data
7.0
322
Not enough data
8.2
361
Not enough data
Platform
8.6
405
Not enough data
8.8
404
Not enough data
8.9
400
Not enough data
8.6
388
Not enough data
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15
Not enough data
8.9
14
Not enough data
9.2
38
Editing & Design
Not enough data
Feature Not Available
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
8.8
17
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Basics
7.8
338
Not enough data
8.7
380
Not enough data
8.5
380
Not enough data
Content
8.2
368
Not enough data
7.7
343
Not enough data
7.9
349
Not enough data
Logistics
7.6
318
Not enough data
8.7
403
Not enough data
Recruiting and Onboarding
8.7
513
Not enough data
Platform
7.8
1466
7.8
50
7.3
1174
7.7
36
7.3
1155
7.9
36
8.7
1509
8.4
62
8.5
1422
8.6
60
8.4
1384
7.6
48
8.3
1449
7.9
47
8.5
1486
8.5
55
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.3
21
Not enough data
Feature Not Available
Not enough data
8.7
21
Platform Functionality
Not enough data
8.2
21
Not enough data
8.6
21
Platform Data
Not enough data
8.9
18
Not enough data
8.9
22
Not enough data
8.6
19
Not enough data
Feature Not Available
Basics
8.6
403
9.0
21
7.9
334
8.9
19
8.6
373
9.5
22
Additional Functionality
Feature Not Available
9.2
24
8.5
365
9.2
20
8.6
391
8.4
18
Content
8.4
375
9.0
19
8.5
385
9.3
16
Recruiting and Onboarding
8.3
491
8.7
23
7.6
936
8.8
57
8.7
536
9.4
40
Platform
7.8
1466
7.8
50
7.3
1174
7.7
36
7.3
1155
7.9
36
8.7
1509
8.4
62
8.5
1422
8.6
60
8.4
1384
7.6
48
8.3
1449
7.9
47
8.5
1486
8.5
55
Performance reviews
8.0
552
|
Verified
Not enough data
8.0
577
|
Verified
Not enough data
8.3
582
|
Verified
Not enough data
Goals
8.1
597
|
Verified
Not enough data
7.4
528
|
Verified
Not enough data
Feedback
8.2
574
Not enough data
8.2
570
Not enough data
6.7
421
Not enough data
6.6
464
Not enough data
Data
8.3
596
|
Verified
Not enough data
8.4
594
|
Verified
Not enough data
Agentic AI - Performance Management
6.4
38
Not enough data
6.8
37
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.3
44
Not enough data
6.0
44
Not enough data
6.1
44
Not enough data
Sourcing
7.8
731
7.9
93
7.8
730
8.1
97
7.9
41
Not enough data
8.8
47
Not enough data
8.1
42
Not enough data
Candidate Management - Applicant Tracking System
8.3
780
8.6
105
8.6
43
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
7.2
41
Not enough data
Feature Not Available
Not enough data
8.5
41
Not enough data
Platform
7.8
1466
7.8
50
7.3
1174
7.7
36
7.3
1155
7.9
36
8.7
1509
8.4
62
8.5
1422
8.6
60
8.4
1384
7.6
48
8.3
1449
7.9
47
8.5
1486
8.5
55
AI - Applicant Tracking Systems (ATS)
6.0
35
Not enough data
5.9
35
Not enough data
5.8
36
Not enough data
Agentic AI - Onboarding
6.1
52
Not enough data
6.2
53
Not enough data
6.4
53
Not enough data
6.6
53
Not enough data
6.8
55
Not enough data
Platform Content
Feature Not Available
8.8
23
8.6
1179
8.6
22
8.8
1233
8.7
21
6.2
667
Feature Not Available
8.4
1082
9.1
46
8.3
1075
8.7
43
Platform Additional Functionality
8.8
1234
9.3
51
8.5
1112
Feature Not Available
7.1
761
Feature Not Available
8.7
1178
Feature Not Available
8.8
1226
9.1
50
Platform Data
7.2
773
Feature Not Available
8.2
1004
9.0
25
8.3
920
Feature Not Available
Platform
7.8
1466
7.8
50
7.3
1174
7.7
36
7.3
1155
7.9
36
8.7
1509
8.4
62
8.5
1422
8.6
60
8.4
1384
7.6
48
8.3
1449
7.9
47
8.5
1486
8.5
55
Recruiting and Onboarding
7.6
936
8.8
57
8.8
1200
9.4
50
Platform Basics
Not enough data
8.8
26
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
29
|
Verified
Platform Content
Not enough data
8.8
30
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.7
31
|
Verified
Platform Performance
Not enough data
8.6
30
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.8
24
Platform Additional Functionality
Not enough data
9.4
35
|
Verified
Not enough data
8.9
34
|
Verified
Platform
7.8
1466
7.8
50
7.3
1174
7.7
36
7.3
1155
7.9
36
8.7
1509
8.4
62
8.5
1422
8.6
60
8.4
1384
7.6
48
8.3
1449
7.9
47
8.5
1486
8.5
55
Workforce Management Platform Features
7.1
534
Not enough data
6.1
411
Not enough data
8.2
681
Not enough data
8.9
796
Not enough data
7.4
466
Not enough data
Feature Not Available
Not enough data
8.2
633
Not enough data
8.8
744
Not enough data
6.4
405
Not enough data
7.6
508
Not enough data
Categories
Categories
Shared Categories
BambooHR and Freshteam by Freshworks are categorized as Candidate Relationship Management, Onboarding, and Applicant Tracking Systems (ATS)
Unique Categories
BambooHR is categorized as Job Description Management, Core HR, Workforce Management, Performance Management, HCM Software, and Payroll
Freshteam by Freshworks is categorized as Recruitment Platforms, Org Chart, Recruitment Marketing, and Absence Management
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshteam by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.5%
Computer Software
11.5%
Construction
5.8%
Non-Profit Organization Management
5.8%
Hospital & Health Care
4.4%
Other
61.1%
Information Technology and Services
26.2%
Computer Software
15.9%
Marketing and Advertising
7.0%
Staffing and Recruiting
4.4%
Internet
4.4%
Other
42.1%
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 Comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 Comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 Comments
TI
No contracts only month to monthRead more
What is the best way to manage onboarding process
1 Comment
MM
Good to have a flow-through Freshteams, Mail communication is much easier.Read more
Freshteam by Freshworks has no more discussions with answers
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