# BambooHR vs Freshteam by Freshworks Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BambooHR excels in user experience, with many praising its **clean interface** and intuitive navigation. Users appreciate how easy it is to request PTO and manage schedules, highlighting that the platform is designed to be user-friendly and efficient.
- **According to verified reviews** , Freshteam by Freshworks also offers an intuitive interface, making it easy for recruitment teams to collaborate. Users mention that the implementation process was **quick and painless** , allowing them to start managing candidates almost immediately.
- **Users say** that BambooHR provides a higher level of support, with many noting the quality of assistance they receive. Reviewers have expressed satisfaction with the platform's ability to keep track of employment status and provide timely updates, which enhances their overall experience.
- **Reviewers mention** that while Freshteam is user-friendly, it sometimes lacks the depth of features that BambooHR offers, particularly in areas like **candidate relationship management**. Users have noted that BambooHR's capabilities in this area are more robust, leading to better engagement with candidates.
- **According to recent feedback** , BambooHR's ease of setup is a significant advantage, with users highlighting how quickly they could get started without extensive training. This contrasts with some experiences shared by Freshteam users, who noted that while the platform is easy to use, it may require more initial training for optimal use.
- **G2 reviewers report** that BambooHR has a stronger market presence, reflected in its higher G2 Score and a greater volume of recent reviews. This suggests a more established user base and a proven track record, which can be reassuring for potential buyers looking for a reliable HR solution.



| | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,071 | 285 | 
| **Largest Market Segment** | Mid-Market (66.5% of reviews) | Mid-Market (48.3% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | $0.00 | 

---
## Top Pros & Cons

### BambooHR

Pros:
- Ease of Use (1527 reviews)
- Simple (680 reviews)

Cons:
- Limited Features (320 reviews)
- Limited Customization (316 reviews)

### Freshteam by Freshworks

Pros:
- Ease of Use (9 reviews)
- Efficiency (6 reviews)

Cons:
- Candidate Management (3 reviews)
- Integration Issues (3 reviews)

---
## Ratings Comparison
| Rating | BambooHR | Freshteam by Freshworks | 
|---|---|---|
  | **Meets Requirements** | 8.7 (3222 reviews) | 8.5 (193 reviews) | 
  | **Ease of Use** | 9.2 (3363 reviews) | 8.8 (193 reviews) | 
  | **Ease of Setup** | 8.9 (2105 reviews) | 8.3 (101 reviews) | 
  | **Ease of Admin** | 9.0 (1851 reviews) | 8.5 (102 reviews) | 
  | **Quality of Support** | 8.8 (2608 reviews) | 8.4 (179 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1822 reviews) | 8.7 (100 reviews) | 
  | **Product Direction (% positive)** | 8.6 (3056 reviews) | 8.4 (158 reviews) | 

---
## Pricing

### BambooHR

#### Entry-Level Pricing

Plan: Core

Price: Contact Us Per Month

Description: Foundational HR automation and insights to move your business forward.

Key Features:
- HR Data
- HR Reporting
- Time-Off Tracking

[Browse all 3 editions](https://www.g2.com/products/bamboohr/pricing)

#### Free Trial

Yes

### Freshteam by Freshworks

#### Entry-Level Pricing

Plan: Free forever

Price: $0.00

Description: Basic HR for small organizations (up to 50 emp)

Key Features:
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site

[Browse all 4 editions](https://www.g2.com/products/freshteam-by-freshworks/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.8/10 | 2497 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Core HR

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Organization Management** | 8.8 (1595 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.8 (1799 reviews) | Not enough data | 
| **Expense Management** | 5.5 (766 reviews) | Not enough data | 
| **Salary Structures** | 7.5 (1190 reviews) | Not enough data | 
| **Compliance** | 7.9 (1210 reviews) | Not enough data | 
| **Benefits Administration** | 7.4 (1094 reviews) | Not enough data | 

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Summarization** | 6.2 (520 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1471 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1181 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1156 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1518 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1391 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1457 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 8.5 (55 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.3/10 | 715 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Employee Self Service

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Web Portal** | 9.0 (503 reviews) | Not enough data | 
| **Benefits Manager** | 8.0 (425 reviews) | Not enough data | 
| **Mobile** | 8.3 (448 reviews) | Not enough data | 

#### Administration

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Payroll Entry** | 8.7 (457 reviews) | Not enough data | 
| **Time Off Accrual** | 9.0 (524 reviews) | Not enough data | 
| **Direct Deposit** | 9.1 (447 reviews) | Not enough data | 
| **Expense Reimbursement** | 7.0 (340 reviews) | Not enough data | 
| **Pre-tax Deductions** | 8.5 (408 reviews) | Not enough data | 
| **Wage Garnishment** | 8.1 (364 reviews) | Not enough data | 
| **Approvals** | 8.7 (436 reviews) | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Tax Calculation** | 8.2 (402 reviews) | Not enough data | 
| **Tax Filing** | 8.2 (391 reviews) | Not enough data | 
| **Automatic Tax Payment** | 8.2 (379 reviews) | Not enough data | 

#### Integration

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **API / Integration** | 7.6 (352 reviews) | Not enough data | 
| **Time Tracking Integration** | 8.1 (398 reviews) | Not enough data | 
| **Accounting Integration** | 7.0 (327 reviews) | Not enough data | 
| **Core HR Integration** | 8.3 (376 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Reporting and Dashboards** | 8.7 (422 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (419 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (428 reviews) | Not enough data | 
| **Scalability** | 8.6 (395 reviews) | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | 9.0/10 | 45 |

#### Logistics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Integration** | Not enough data | Feature Not Available | 
| **Analytics** | Not enough data | Feature Not Available | 
| **Export** | Not enough data | 9.1 (15 reviews) | 
| **Upload** | Not enough data | 8.9 (14 reviews) | 
| **Employee Directory** | Not enough data | 9.2 (38 reviews) | 

#### Editing & Design

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Drag-and-Drop** | Not enough data | Feature Not Available | 
| **Update** | Not enough data | 9.3 (18 reviews) | 
| **Customize** | Not enough data | Feature Not Available | 
| **Details** | Not enough data | 8.9 (19 reviews) | 
| **Restructure** | Not enough data | 8.8 (17 reviews) | 

#### Agentic AI - Org Chart

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.3/10 | 1887 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interoperability** | 7.8 (343 reviews) | Not enough data | 
| **Performance** | 8.7 (395 reviews) | Not enough data | 
| **Reporting** | 8.5 (386 reviews) | Not enough data | 

#### Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Automation** | 8.2 (372 reviews) | Not enough data | 
| **Content Creation** | 7.7 (343 reviews) | Not enough data | 
| **Distribution Features** | 8.0 (349 reviews) | Not enough data | 

#### Logistics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Integrations & APIs** | 7.6 (322 reviews) | Not enough data | 
| **User, Role and Access Management** | 8.7 (411 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Job Posting** | 8.8 (518 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1471 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1181 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1156 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1518 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1391 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1457 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 8.5 (55 reviews) | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | 8.7/10 | 23 |

#### Platform Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interoperability** | Not enough data | Feature Not Available | 
| **Performance** | Not enough data | 9.3 (21 reviews) | 
| **Internationalization** | Not enough data | Feature Not Available | 
| **Security** | Not enough data | 8.7 (21 reviews) | 

#### Platform Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customizability** | Not enough data | 8.2 (21 reviews) | 
| **Mobility** | Not enough data | 8.6 (21 reviews) | 

#### Platform Data

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (18 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (22 reviews) | 
| **Platform Search** | Not enough data | 8.6 (19 reviews) | 
| **Visualization** | Not enough data | Feature Not Available | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.4/10 | 1916 |
| **Freshteam by Freshworks** | 8.6/10 | 116 |

#### Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Reporting** | 8.6 (409 reviews) | 9.0 (21 reviews) | 
| **Interoperability** | 7.8 (336 reviews) | 8.9 (19 reviews) | 
| **Performance** | 8.7 (385 reviews) | 9.5 (22 reviews) | 

#### Additional Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Dashboard** | Feature Not Available | 9.2 (24 reviews) | 
| **Cloud** | 8.5 (368 reviews) | 9.2 (20 reviews) | 
| **Mobility** | 8.6 (398 reviews) | 8.4 (18 reviews) | 

#### Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Automation** | 8.4 (382 reviews) | 9.0 (19 reviews) | 
| **File Sharing** | 8.5 (389 reviews) | 9.3 (16 reviews) | 

#### Recruiting and Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.3 (496 reviews) | 8.7 (23 reviews) | 
| **Interview Scheduling** | 7.6 (949 reviews) | 8.8 (57 reviews) | 
| **Applicant Tracking** | 8.7 (543 reviews) | 9.4 (40 reviews) | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1471 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1181 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1156 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1518 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1391 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1457 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 8.5 (55 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.9/10 | 1006 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Performance reviews

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **360 Reviews** | 8.1 (590 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.0 (609 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.4 (611 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Goal-Setting** | 8.1 (660 reviews) ✓ Verified | Not enough data | 
| **Company Goals And OKRs** | 7.4 (536 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Continuous Feedback** | 8.2 (601 reviews) | Not enough data | 
| **Requesting Feedback** | 8.3 (593 reviews) | Not enough data | 
| **1-On-1 Meetings** | 6.8 (452 reviews) | Not enough data | 
| **Public Praise** | 6.7 (476 reviews) | Not enough data | 

#### Data

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Dashboards And Reports** | 8.4 (686 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.4 (634 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Recruitment Platform - Recruitment Platforms

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **User Permissions** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Interviews** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Internationalization & Locationalization** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Candidate Matching** | Not enough data | Not enough data | 
| **Gen AI in Talent Acquisition** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.2/10 | 1842 |
| **Freshteam by Freshworks** | 8.0/10 | 131 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Sourcing

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Candidate Search** | 7.9 (749 reviews) | 7.9 (93 reviews) | 
| **Career Page Configuration** | 7.8 (734 reviews) | 8.1 (97 reviews) | 
| **Social Sourcing** | 8.2 (46 reviews) | Not enough data | 
| **Job Posting** | 9.1 (61 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 8.3 (48 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Candidate Evaluations** | 8.3 (789 reviews) | 8.6 (105 reviews) | 
| **Applicant Data Management** | 8.8 (51 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 9.2 (62 reviews) | Not enough data | 
| **Automated Resume Parsing** | Feature Not Available | Not enough data | 
| **Scheduling** | 7.1 (44 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | Feature Not Available | Not enough data | 
| **Workflow Building** | 8.7 (47 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1471 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1181 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1156 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1518 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1391 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1457 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 8.5 (55 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Predictive Insights** | Feature Not Available | Not enough data | 
| **AI Job Description** | Feature Not Available | Not enough data | 
| **Chatbot** | Feature Not Available | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.2/10 | 2067 |
| **Freshteam by Freshworks** | 8.8/10 | 116 |

#### Agentic AI - Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Platform Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Forms Library** | Feature Not Available | 8.8 (23 reviews) | 
| **E-Forms** | 8.6 (1214 reviews) | 8.6 (22 reviews) | 
| **E-Signature** | 8.9 (1283 reviews) | 8.7 (21 reviews) | 
| **Background Checks** | 6.2 (673 reviews) | Feature Not Available | 
| **Offer Letter Approvals** | 8.4 (1105 reviews) | 9.1 (46 reviews) | 
| **Offer Letter Templates** | 8.3 (1086 reviews) | 8.7 (43 reviews) | 

#### Platform Additional Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Self-Service Portal** | 8.9 (1263 reviews) | 9.3 (51 reviews) | 
| **Automated Team Introductions** | 8.5 (1122 reviews) | Feature Not Available | 
| **Compliance Training** | 7.1 (774 reviews) | Feature Not Available | 
| **Automated Onboarding Workflows** | 8.7 (1199 reviews) | Feature Not Available | 
| **Onboarding Notifications** | 8.8 (1251 reviews) | 9.1 (50 reviews) | 

#### Platform Data

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.2 (774 reviews) | Feature Not Available | 
| **Onboarding Process Reporting** | 8.2 (1015 reviews) | 9.0 (25 reviews) | 
| **Visualization** | 8.3 (927 reviews) | Feature Not Available | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1471 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1181 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1156 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1518 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1391 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1457 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 8.5 (55 reviews) | 

#### Recruiting and Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interview Scheduling** | 7.6 (949 reviews) | 8.8 (57 reviews) | 
| **Onboarding** | 8.9 (1260 reviews) | 9.4 (50 reviews) | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | 8.9/10 | 40 |

#### Platform Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interoperability** | Not enough data | 8.8 (26 reviews) ✓ Verified | 
| **Performance** | Not enough data | 9.1 (35 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.6 (29 reviews) ✓ Verified | 

#### Platform Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Digital Strategy** | Not enough data | 8.8 (30 reviews) ✓ Verified | 
| **Candidate Relationship Management** | Not enough data | 9.0 (33 reviews) ✓ Verified | 
| **Employer Branding** | Not enough data | 8.8 (32 reviews) ✓ Verified | 
| **Social Recruiting** | Not enough data | 8.7 (31 reviews) ✓ Verified | 

#### Platform Performance

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Automation** | Not enough data | 8.6 (30 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.9 (30 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.8 (24 reviews) | 

#### Platform Additional Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Dashboard** | Not enough data | 9.4 (35 reviews) ✓ Verified | 
| **Mobility** | Not enough data | 8.9 (34 reviews) ✓ Verified | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.9/10 | 2138 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1471 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1181 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1156 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1518 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1391 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1457 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 8.5 (55 reviews) | 

#### Workforce Management Platform Features

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Labor Forecasting** | 7.1 (541 reviews) | Not enough data | 
| **Shift Scheduling** | 6.2 (429 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.3 (745 reviews) | Not enough data | 
| **Absence & Leave Management** | 9.0 (958 reviews) | Not enough data | 
| **Skills Management** | 7.5 (485 reviews) | Not enough data | 
| **Succession Planning** | Feature Not Available | Not enough data | 
| **Workforce Analytics** | 8.2 (651 reviews) | Not enough data | 
| **Self-Service Capabilities** | 8.9 (798 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 6.4 (413 reviews) | Not enough data | 
| **Team Communication** | 7.7 (537 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to BambooHR (6):** [Job Description Management Software](https://www.g2.com/categories/job-description-management), [Core HR Software](https://www.g2.com/categories/core-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to Freshteam by Freshworks (4):** [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Org Chart Software](https://www.g2.com/categories/org-chart), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Absence Management Software](https://www.g2.com/categories/absence-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Small-Business** | 28.2% | 46.9% | 
| **Mid-Market** | 66.5% | 48.3% | 
| **Enterprise** | 5.3% | 4.8% | 

### By Industry

#### BambooHR

- **Computer Software:** 12.1%
- **Information Technology and Services:** 11.1%
- **Construction:** 5.4%
- **Non-Profit Organization Management:** 5.3%
- **Marketing and Advertising:** 4.1%
- **Financial Services:** 3.8%
- **Hospital & Health Care:** 3.8%
- **Human Resources:** 2.3%
- **Education Management:** 2.1%
- **Accounting:** 1.9%
- **Other:** 48.2%

#### Freshteam by Freshworks

- **Information Technology and Services:** 26.2%
- **Computer Software:** 15.9%
- **Marketing and Advertising:** 7.0%
- **Staffing and Recruiting:** 4.4%
- **Financial Services:** 4.4%
- **Internet:** 4.4%
- **Retail:** 3.0%
- **Education Management:** 3.0%
- **Human Resources:** 2.2%
- **Logistics and Supply Chain:** 2.2%
- **Other:** 27.3%

---
## Alternatives

### Alternatives to BambooHR

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1301 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4217 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1695 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1650 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12707 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6385 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5312 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2187 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (840 reviews)

### Alternatives to Freshteam by Freshworks

- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (702 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1840 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3898 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (686 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2114 reviews)
- [JazzHR](https://www.g2.com/products/jazz-co/reviews) — 4.4/5 stars (852 reviews)
- [Tellent Recruitee](https://www.g2.com/products/tellent-recruitee/reviews) — 4.5/5 stars (450 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1497 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (840 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12707 reviews)

---
## Top Discussions

### BambooHR

- Title: [Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?](https://www.g2.com/discussions/50727-does-anyone-else-use-the-original-hire-date-and-hire-date-field-to-show-ft-and-pt-hire-dates) — 3 comments, 1 upvote
  > **Top comment:** "I but I am never going to figure"
- Title: [Am I locked into a contract when working with BambooHR?](https://www.g2.com/discussions/pricing-c42bb15b-f9c9-4c23-85cc-7cbd4116723a) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No. Every BambooHR customer is on a month-to-month service. We want to earn your business back each and every month."
- Title: [What's the scoop on the 7-day free trial?](https://www.g2.com/discussions/what-s-the-scoop-on-the-7-day-free-trial) — 2 comments, 2 upvotes
  > **Top comment:** "Recommendation: Get a 1 hr demo first! Then once you understand the basics take the 7 days to go through the system. Make sure to go through the webinars in..."
- Title: [How can I effectively use BambooHR for comprehensive employee performance management and HR analytics?](https://www.g2.com/discussions/how-can-i-effectively-use-bamboohr-for-comprehensive-employee-performance-management-and-hr-analytics) — 1 comment, 2 upvotes
  > **Top comment:** "
Use BambooHR's performance management tools for goal tracking, feedback, and reviews, while leveraging its reporting features for real-time HR analytics..."
- Title: [What is BambooHR used for?](https://www.g2.com/discussions/bamboohr-what-is-bamboohr-used-for) — 1 comment, 2 upvotes
  > **Top comment:** "BambooHR is a over all package for Human Resource management "

### Freshteam by Freshworks

- Title: [What is the best way to manage onboarding process](https://www.g2.com/discussions/what-is-the-best-way-to-manage-onboarding-process) — 1 comment, 1 upvote
  > **Top comment:** "Good to have a flow-through Freshteams, Mail communication is much easier."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bamboohr-vs-freshteam-by-freshworks)