# BambooHR vs Freshteam by Freshworks Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BambooHR excels in user satisfaction, with many praising its intuitive design and ease of use. Users appreciate features like the ability to easily approve timecards and track leave balances, which helps them manage their time effectively.
- **According to verified reviews** , Freshteam by Freshworks offers a user-friendly interface that facilitates collaboration among recruitment teams. Users highlight its quick implementation process, allowing them to start managing candidates and posting jobs with minimal training.
- **Reviewers mention** that BambooHR's strong performance in onboarding and candidate relationship management makes it a preferred choice for many mid-market companies. Users find the structured approach to people management particularly beneficial for planning breaks and ensuring leave availability.
- **Users say** that while Freshteam provides a secure platform with features like password access and document management, it faces challenges in overall market presence compared to BambooHR. The limited number of recent reviews suggests that it may not be as widely adopted or tested in various environments.
- **G2 reviewers highlight** BambooHR's superior support quality, with many users noting the helpfulness of the support team. This contrasts with Freshteam, where users have reported a slightly lower satisfaction with support, indicating room for improvement in this area.
- **According to recent feedback** , both products have strengths in reporting and performance metrics, but BambooHR's overall higher G2 Score reflects a more favorable user experience. Users appreciate the detailed reporting capabilities in BambooHR, while Freshteam's performance metrics are also well-received, though not as robustly endorsed.



| | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,585 | 285 | 
| **Largest Market Segment** | Mid-Market (66.7% of reviews) | Mid-Market (48.3% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | $0.00 | 

---
## Top Pros & Cons

### BambooHR

Pros:
- Ease of Use (906 reviews)
- Simple (487 reviews)

Cons:
- Missing Features (261 reviews)
- Limited Customization (183 reviews)

### Freshteam by Freshworks

Pros:
- Ease of Use (9 reviews)
- Efficiency (6 reviews)

Cons:
- Candidate Management (3 reviews)
- Integration Issues (3 reviews)

---
## Ratings Comparison
| Rating | BambooHR | Freshteam by Freshworks | 
|---|---|---|
  | **Meets Requirements** | 8.7 (3510 reviews) | 8.5 (193 reviews) | 
  | **Ease of Use** | 9.2 (3659 reviews) | 8.8 (193 reviews) | 
  | **Ease of Setup** | 8.9 (2313 reviews) | 8.3 (101 reviews) | 
  | **Ease of Admin** | 9.0 (1981 reviews) | 8.5 (102 reviews) | 
  | **Quality of Support** | 8.8 (2821 reviews) | 8.4 (179 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1948 reviews) | 8.7 (100 reviews) | 
  | **Product Direction (% positive)** | 8.6 (3294 reviews) | 8.4 (158 reviews) | 

---
## Pricing

### BambooHR

#### Entry-Level Pricing

Plan: Core

Price: Contact Us Per Month

Description: Foundational HR automation and insights to move your business forward.

Key Features:
- HR Data
- HR Reporting
- Time-Off Tracking

[Browse all 3 editions](https://www.g2.com/products/bamboohr/pricing)

#### Free Trial

Yes

### Freshteam by Freshworks

#### Entry-Level Pricing

Plan: Free forever

Price: $0.00

Description: Basic HR for small organizations (up to 50 emp)

Key Features:
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site

[Browse all 4 editions](https://www.g2.com/products/freshteam-by-freshworks/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.8/10 | 2675 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Core HR

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Organization Management** | 8.8 (1648 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.9 (1916 reviews) | Not enough data | 
| **Expense Management** | 5.5 (769 reviews) | Not enough data | 
| **Salary Structures** | 7.5 (1211 reviews) | Not enough data | 
| **Compliance** | 7.9 (1229 reviews) | Not enough data | 
| **Benefits Administration** | 7.5 (1126 reviews) | Not enough data | 

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Summarization** | 6.2 (523 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1470 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1392 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1456 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1496 reviews) | 8.5 (55 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.4/10 | 777 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Employee Self Service

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Web Portal** | 9.0 (520 reviews) | Not enough data | 
| **Benefits Manager** | 8.1 (432 reviews) | Not enough data | 
| **Mobile** | 8.4 (464 reviews) | Not enough data | 

#### Administration

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Payroll Entry** | 8.7 (469 reviews) | Not enough data | 
| **Time Off Accrual** | 9.0 (549 reviews) | Not enough data | 
| **Direct Deposit** | 9.1 (464 reviews) | Not enough data | 
| **Expense Reimbursement** | 7.0 (341 reviews) | Not enough data | 
| **Pre-tax Deductions** | 8.5 (413 reviews) | Not enough data | 
| **Wage Garnishment** | 8.1 (366 reviews) | Not enough data | 
| **Approvals** | 8.7 (439 reviews) | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Tax Calculation** | 8.2 (403 reviews) | Not enough data | 
| **Tax Filing** | 8.1 (393 reviews) | Not enough data | 
| **Automatic Tax Payment** | 8.2 (380 reviews) | Not enough data | 

#### Integration

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **API / Integration** | 7.6 (353 reviews) | Not enough data | 
| **Time Tracking Integration** | 8.1 (402 reviews) | Not enough data | 
| **Accounting Integration** | 7.1 (329 reviews) | Not enough data | 
| **Core HR Integration** | 8.3 (379 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Reporting and Dashboards** | 8.7 (427 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (424 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (434 reviews) | Not enough data | 
| **Scalability** | 8.6 (397 reviews) | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | 9.0/10 | 45 |

#### Logistics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Integration** | Not enough data | Feature Not Available | 
| **Analytics** | Not enough data | Feature Not Available | 
| **Export** | Not enough data | 9.1 (15 reviews) | 
| **Upload** | Not enough data | 8.9 (14 reviews) | 
| **Employee Directory** | Not enough data | 9.2 (38 reviews) | 

#### Editing & Design

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Drag-and-Drop** | Not enough data | Feature Not Available | 
| **Update** | Not enough data | 9.3 (18 reviews) | 
| **Customize** | Not enough data | Feature Not Available | 
| **Details** | Not enough data | 8.9 (19 reviews) | 
| **Restructure** | Not enough data | 8.8 (17 reviews) | 

#### Agentic AI - Org Chart

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.3/10 | 1903 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interoperability** | 7.8 (344 reviews) | Not enough data | 
| **Performance** | 8.7 (401 reviews) | Not enough data | 
| **Reporting** | 8.5 (389 reviews) | Not enough data | 

#### Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Automation** | 8.2 (373 reviews) | Not enough data | 
| **Content Creation** | 7.7 (344 reviews) | Not enough data | 
| **Distribution Features** | 8.0 (349 reviews) | Not enough data | 

#### Logistics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Integrations & APIs** | 7.6 (322 reviews) | Not enough data | 
| **User, Role and Access Management** | 8.8 (415 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Job Posting** | 8.8 (520 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1470 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1392 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1456 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1496 reviews) | 8.5 (55 reviews) | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | 8.7/10 | 23 |

#### Platform Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interoperability** | Not enough data | Feature Not Available | 
| **Performance** | Not enough data | 9.3 (21 reviews) | 
| **Internationalization** | Not enough data | Feature Not Available | 
| **Security** | Not enough data | 8.7 (21 reviews) | 

#### Platform Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customizability** | Not enough data | 8.2 (21 reviews) | 
| **Mobility** | Not enough data | 8.6 (21 reviews) | 

#### Platform Data

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (18 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (22 reviews) | 
| **Platform Search** | Not enough data | 8.6 (19 reviews) | 
| **Visualization** | Not enough data | Feature Not Available | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.4/10 | 1930 |
| **Freshteam by Freshworks** | 8.6/10 | 116 |

#### Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Reporting** | 8.6 (409 reviews) | 9.0 (21 reviews) | 
| **Interoperability** | 7.8 (336 reviews) | 8.9 (19 reviews) | 
| **Performance** | 8.7 (386 reviews) | 9.5 (22 reviews) | 

#### Additional Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Dashboard** | Feature Not Available | 9.2 (24 reviews) | 
| **Cloud** | 8.5 (367 reviews) | 9.2 (20 reviews) | 
| **Mobility** | 8.6 (397 reviews) | 8.4 (18 reviews) | 

#### Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Automation** | 8.4 (381 reviews) | 9.0 (19 reviews) | 
| **File Sharing** | 8.5 (389 reviews) | 9.3 (16 reviews) | 

#### Recruiting and Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.3 (495 reviews) | 8.7 (23 reviews) | 
| **Interview Scheduling** | 7.7 (955 reviews) | 8.8 (57 reviews) | 
| **Applicant Tracking** | 8.7 (542 reviews) | 9.4 (40 reviews) | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1470 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1392 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1456 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1496 reviews) | 8.5 (55 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.9/10 | 1173 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Performance reviews

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **360 Reviews** | 8.1 (605 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.1 (625 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.4 (626 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Goal-Setting** | 8.2 (686 reviews) ✓ Verified | Not enough data | 
| **Company Goals And OKRs** | 7.4 (542 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Continuous Feedback** | 8.2 (617 reviews) | Not enough data | 
| **Requesting Feedback** | 8.3 (598 reviews) | Not enough data | 
| **1-On-1 Meetings** | 6.9 (463 reviews) | Not enough data | 
| **Public Praise** | 6.7 (482 reviews) | Not enough data | 

#### Data

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Dashboards And Reports** | 8.4 (738 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.5 (653 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Recruitment Platform - Recruitment Platforms

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **User Permissions** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Interviews** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Internationalization & Locationalization** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Candidate Matching** | Not enough data | Not enough data | 
| **Gen AI in Talent Acquisition** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.3/10 | 1853 |
| **Freshteam by Freshworks** | 8.0/10 | 131 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Sourcing

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Candidate Search** | 7.9 (750 reviews) | 7.9 (93 reviews) | 
| **Career Page Configuration** | 7.8 (734 reviews) | 8.1 (97 reviews) | 
| **Social Sourcing** | 8.2 (47 reviews) | Not enough data | 
| **Job Posting** | 9.1 (64 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 8.3 (48 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Candidate Evaluations** | 8.3 (790 reviews) | 8.6 (105 reviews) | 
| **Applicant Data Management** | 8.8 (52 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 9.2 (64 reviews) | Not enough data | 
| **Automated Resume Parsing** | Feature Not Available | Not enough data | 
| **Scheduling** | 7.3 (47 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | Feature Not Available | Not enough data | 
| **Workflow Building** | 8.7 (47 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1470 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1392 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1456 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1496 reviews) | 8.5 (55 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Predictive Insights** | Feature Not Available | Not enough data | 
| **AI Job Description** | Feature Not Available | Not enough data | 
| **Chatbot** | Feature Not Available | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.2/10 | 2117 |
| **Freshteam by Freshworks** | 8.8/10 | 116 |

#### Agentic AI - Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Platform Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Forms Library** | Feature Not Available | 8.8 (23 reviews) | 
| **E-Forms** | 8.6 (1229 reviews) | 8.6 (22 reviews) | 
| **E-Signature** | 8.9 (1301 reviews) | 8.7 (21 reviews) | 
| **Background Checks** | 6.2 (673 reviews) | Feature Not Available | 
| **Offer Letter Approvals** | 8.4 (1114 reviews) | 9.1 (46 reviews) | 
| **Offer Letter Templates** | 8.3 (1088 reviews) | 8.7 (43 reviews) | 

#### Platform Additional Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Self-Service Portal** | 8.9 (1270 reviews) | 9.3 (51 reviews) | 
| **Automated Team Introductions** | 8.5 (1127 reviews) | Feature Not Available | 
| **Compliance Training** | 7.1 (778 reviews) | Feature Not Available | 
| **Automated Onboarding Workflows** | 8.7 (1205 reviews) | Feature Not Available | 
| **Onboarding Notifications** | 8.8 (1260 reviews) | 9.1 (50 reviews) | 

#### Platform Data

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.2 (774 reviews) | Feature Not Available | 
| **Onboarding Process Reporting** | 8.2 (1021 reviews) | 9.0 (25 reviews) | 
| **Visualization** | 8.3 (929 reviews) | Feature Not Available | 

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1470 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1392 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1456 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1496 reviews) | 8.5 (55 reviews) | 

#### Recruiting and Onboarding

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interview Scheduling** | 7.7 (955 reviews) | 8.8 (57 reviews) | 
| **Onboarding** | 8.9 (1276 reviews) | 9.4 (50 reviews) | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Freshteam by Freshworks** | 8.9/10 | 40 |

#### Platform Basics

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Interoperability** | Not enough data | 8.8 (26 reviews) ✓ Verified | 
| **Performance** | Not enough data | 9.1 (35 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.6 (29 reviews) ✓ Verified | 

#### Platform Content

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Digital Strategy** | Not enough data | 8.8 (30 reviews) ✓ Verified | 
| **Candidate Relationship Management** | Not enough data | 9.0 (33 reviews) ✓ Verified | 
| **Employer Branding** | Not enough data | 8.8 (32 reviews) ✓ Verified | 
| **Social Recruiting** | Not enough data | 8.7 (31 reviews) ✓ Verified | 

#### Platform Performance

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Automation** | Not enough data | 8.6 (30 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.9 (30 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.8 (24 reviews) | 

#### Platform Additional Functionality

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Dashboard** | Not enough data | 9.4 (35 reviews) ✓ Verified | 
| **Mobility** | Not enough data | 8.9 (34 reviews) ✓ Verified | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.0/10 | 2199 |
| **Freshteam by Freshworks** | N/A | N/A |

#### Platform

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Customization ** | 7.8 (1470 reviews) | 7.8 (50 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 7.7 (36 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | 7.9 (36 reviews) | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.4 (62 reviews) | 
| **Performance** | 8.5 (1433 reviews) | 8.6 (60 reviews) | 
| **Mobility** | 8.4 (1392 reviews) | 7.6 (48 reviews) | 
| **Reporting** | 8.3 (1456 reviews) | 7.9 (47 reviews) | 
| **Dashboards** | 8.5 (1496 reviews) | 8.5 (55 reviews) | 

#### Workforce Management Platform Features

| Feature | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Labor Forecasting** | 7.1 (546 reviews) | Not enough data | 
| **Shift Scheduling** | 6.3 (439 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.3 (765 reviews) | Not enough data | 
| **Absence & Leave Management** | 9.1 (993 reviews) | Not enough data | 
| **Skills Management** | 7.5 (491 reviews) | Not enough data | 
| **Succession Planning** | Feature Not Available | Not enough data | 
| **Workforce Analytics** | 8.2 (657 reviews) | Not enough data | 
| **Self-Service Capabilities** | 8.9 (810 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 6.5 (416 reviews) | Not enough data | 
| **Team Communication** | 7.7 (542 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to BambooHR (6):** [Job Description Management Software](https://www.g2.com/categories/job-description-management), [Core HR Software](https://www.g2.com/categories/core-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to Freshteam by Freshworks (4):** [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Org Chart Software](https://www.g2.com/categories/org-chart), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Absence Management Software](https://www.g2.com/categories/absence-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | BambooHR | Freshteam by Freshworks | 
|---|---|---|
| **Small-Business** | 27.8% | 46.9% | 
| **Mid-Market** | 66.7% | 48.3% | 
| **Enterprise** | 5.5% | 4.8% | 

### By Industry

#### BambooHR

- **Computer Software:** 12.2%
- **Information Technology and Services:** 10.9%
- **Construction:** 5.3%
- **Non-Profit Organization Management:** 5.1%
- **Marketing and Advertising:** 4.2%
- **Financial Services:** 4.0%
- **Hospital & Health Care:** 3.8%
- **Human Resources:** 2.3%
- **Education Management:** 2.1%
- **Accounting:** 1.9%
- **Other:** 48.2%

#### Freshteam by Freshworks

- **Information Technology and Services:** 26.2%
- **Computer Software:** 15.9%
- **Marketing and Advertising:** 7.0%
- **Staffing and Recruiting:** 4.4%
- **Financial Services:** 4.4%
- **Internet:** 4.4%
- **Retail:** 3.0%
- **Education Management:** 3.0%
- **Human Resources:** 2.2%
- **Logistics and Supply Chain:** 2.2%
- **Other:** 27.3%

---
## Alternatives

### Alternatives to BambooHR

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1311 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4231 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1715 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1656 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1343 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12937 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6537 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5547 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2203 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (860 reviews)

### Alternatives to Freshteam by Freshworks

- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1842 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3908 reviews)
- [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) — 4.4/5 stars (686 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2116 reviews)
- [JazzHR](https://www.g2.com/products/jazz-co/reviews) — 4.4/5 stars (857 reviews)
- [Tellent Recruitee](https://www.g2.com/products/tellent-recruitee/reviews) — 4.5/5 stars (450 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1498 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (860 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12937 reviews)

---
## Top Discussions

### BambooHR

- Title: [Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?](https://www.g2.com/discussions/50727-does-anyone-else-use-the-original-hire-date-and-hire-date-field-to-show-ft-and-pt-hire-dates) — 3 comments, 1 upvote
  > **Top comment:** "I but I am never going to figure"
- Title: [Am I locked into a contract when working with BambooHR?](https://www.g2.com/discussions/pricing-c42bb15b-f9c9-4c23-85cc-7cbd4116723a) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No. Every BambooHR customer is on a month-to-month service. We want to earn your business back each and every month."
- Title: [What's the scoop on the 7-day free trial?](https://www.g2.com/discussions/what-s-the-scoop-on-the-7-day-free-trial) — 2 comments, 2 upvotes
  > **Top comment:** "Recommendation: Get a 1 hr demo first! Then once you understand the basics take the 7 days to go through the system. Make sure to go through the webinars in..."
- Title: [How can I effectively use BambooHR for comprehensive employee performance management and HR analytics?](https://www.g2.com/discussions/how-can-i-effectively-use-bamboohr-for-comprehensive-employee-performance-management-and-hr-analytics) — 1 comment, 2 upvotes
  > **Top comment:** "
Use BambooHR's performance management tools for goal tracking, feedback, and reviews, while leveraging its reporting features for real-time HR analytics..."
- Title: [What is BambooHR used for?](https://www.g2.com/discussions/bamboohr-what-is-bamboohr-used-for) — 1 comment, 2 upvotes
  > **Top comment:** "BambooHR is a over all package for Human Resource management "

### Freshteam by Freshworks

- Title: [What is the best way to manage onboarding process](https://www.g2.com/discussions/what-is-the-best-way-to-manage-onboarding-process) — 1 comment, 1 upvote
  > **Top comment:** "Good to have a flow-through Freshteams, Mail communication is much easier."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bamboohr-vs-freshteam-by-freshworks)