--- title: Fountain Reviews meta_title: 'Fountain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how Fountain works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 127 scale: '5' date_modified: '2026-06-24' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Fountain Reviews **Vendor:** OnboardIQ **Category:** [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 127 ## About Fountain Fountain combines the power of automation with a data-driven applicant tracking system so you can exceed your recruiting and hiring goals. Think of Fountain as an extension of your own talent acquisition team: From our user-friendly platform built with powerful automation to our attentive Customer Support specialists and sourcing experts, Fountain is here to simplify and streamline your hiring process. Our partnerships with other Human Resource Information Systems and our integrations with platforms like Indeed are just a few of the proof points that make Fountain the trusted source for high volume hiring ## Fountain Pros & Cons **What users like:** - Users find the **easy-to-understand dashboard interface** of Fountain enhances their overall learning experience. (1 reviews) - Users find the **dashboard interface easy to understand** , enhancing their overall experience with Fountain. (1 reviews) - Users find the **dashboard interface easy to understand** , enhancing their overall experience and accessibility with the product. (1 reviews) - Users appreciate the **user-friendly interface** of Fountain, finding the dashboard easy to navigate and understand. (1 reviews) - Users find the **dashboard interface easy to understand** , enhancing their overall experience with the product. (1 reviews) **What users dislike:** - Users find some features of Fountain to be **confusing** , which can hinder their overall experience. (1 reviews) - Users find some features to be **confusing at times** , impacting their overall experience with Fountain. (1 reviews) - Users find some features of Fountain to be **confusing at times** , limiting their overall experience and effectiveness. (1 reviews) ## Fountain Reviews ### 1. Flexible Stages and Openings That Fit Any Need **Rating:** 4.0/5.0 stars **Reviewed by:** Robin S. | Onboarding, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Fountain?** I like that there are different stages and openings, and that it’s customary to use whatever is needed. **What do you dislike about Fountain?** It’s too complicated to edit a document when I only need to make a single change. **What problems is Fountain solving and how is that benefiting you?** Not at this time ### 2. Fountain Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Fountain?** The dashboard interface is easy to understand. **What do you dislike about Fountain?** Some features can be confusing at times. **What problems is Fountain solving and how is that benefiting you?** Automating the onboarding process and keeping a close eye on onboarding progress for new hires. ### 3. Fountain is fine, but could be cleaned up. **Rating:** 4.0/5.0 stars **Reviewed by:** Tino F. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** It works, and I'm able to hire people at least. **What do you dislike about Fountain?** When someone finishes their I-9, and they should send the verification link to a representative, people verify themselves. People are not readers, so the instructions should be simplified. On top of that, the verification text is only slightly bigger than the regular text, so people would send me 20+ E-mails of the verification link. I was saying that the confirmation text should be bigger, or at least a different color so people could tell the page changed. The amount of clicks on Fountain is ridiculous. The way it's formatted for me, I have 12 parent jobs, with at least 12 phases applicants can stop in. I have to go back and forth between 12 different pages and sections to make sure my applicants are hired? It is organized, but that is a lot of clicks, and a lot of my time. My applicants are Spanish speakers, and not tech savvy. I don't know if there is an obvious way to make hiring in Spanish. I have good internet at work, but sometimes people stop working on their application. I don't know if their internet cuts out, or the application stops them from filling it out, but the application should continue until they don't have anything more to fill out. I don't think I should baby people on every step. The I-9 form doesn't specify any specific formatting, so when you try to submit it to E-verify, it won't accept what you wrote. Like the social is supposed to be in xxx-xx-xxxx. In other forms, if you write 9 numbers, or write unacceptable text, the form would format it for you, and you have to re-write it again. It doesn't tell you the State has to be 2 capital letters, so some people would think writing California is fine, but it won't accept that. Same thing with the document number for immigrants. The page doesn't capitalize the letters for you, and then it rejects you. If an error occurs, it gives a programmer's error, and it's not understandable by a normal person. I'm tech savvy, but a dump of scrambled text doesn't help me solve what could possible be the error. **What problems is Fountain solving and how is that benefiting you?** I mean I guess it's an online archive for hire paperwork. It's better than filing paperwork by hand. ### 4. Positive Improvements over the last 2 years **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea C. | Recruiting Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** I love that it's so user friendly both for the Recruiters and the applicants. We have built stages and a flow that works very well for our pre-hire system, and we are able to edit contantly as our process changes. Fountain's support team is also super responsive and they work with us often to fix issues and answer any questions. **What do you dislike about Fountain?** I would like to see a better Calendar function. It's pretty difficult to set up availabilities with multiple openings and with different days of the week. It would be nice if we could check days of the week instead of the "daily, weekly, Mon-Fri" options currently available. **What problems is Fountain solving and how is that benefiting you?** Integration with Indeed, our background check partner Checkr, and with our onboarding system ADP have made our process a lot easier. We are also working on more integrations with the drug screening platform as well. ### 5. Fountain **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Fountain?** Fountain is super easy to use, especially with it's intergrantion to Sprinklr. It makes finding drivers information super quick and easy. Our driver support team uses it daily. **What do you dislike about Fountain?** Foundtain is super easy to use & contains all of the information our team needs. So far, I do not have any dislikes. **What problems is Fountain solving and how is that benefiting you?** Fountain has given our support agents access to necessary driver information, making their jobs easier & more efficent. ### 6. Deciding to go with Fountain has been one of our big wins of 2023! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron M. | Manager, Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** The automation Fountain provides for high-volume recruiting is so valuable. Insead of manually reviewing the thousands of applicants we receive per posting, we're able to automate some of the review based on key qualifiers that Fountain's system will filter through for us like location. Pair that with their amazing customer success team and you have a great product. **What do you dislike about Fountain?** Some of the UX/formatting can be a bit clunky when formatting messaging and emails **What problems is Fountain solving and how is that benefiting you?** Automation! Fountain is saving us so much time in our recruiting funnel by automating parts of application review along with having an internal speed test tool. ### 7. Fountain **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua W. | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** The ease of creating postings and finding all of the applicants that have applied. It is extremely user friendly on the desktop/laptop as well as the mobile version. **What do you dislike about Fountain?** When scheduling an interview through fountain you can not schedule more than one for the same time. We send alot of automated texts so getting response notifications would be extremely helpful.....like a text noti for us or an email. **What problems is Fountain solving and how is that benefiting you?** I am sure Fountain is always improving with its feedback from customers. The multiple scheduling feature is one that is beign worked on from my employers end. ### 8. A great tool for filtering out candidates **Rating:** 5.0/5.0 stars **Reviewed by:** John jozel D. | L2 associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** User-Friendly Interface: An intuitive and user-friendly interface is crucial for any tool. It should be easy to navigate, allowing users to focus on their tasks rather than getting lost in complex menus. Versatility: A good tool should be flexible enough to accommodate various use cases, whether it's for writing, project management, or other creative purposes. Collaboration Features: If it's intended for collaborative work, real-time collaboration, version control, and comment/feedback functionality would be highly beneficial. Compatibility: The tool should support different file formats and be compatible with various platforms, like Windows, macOS, and Linux, to cater to a broad user base. Integration and Export Options: Integration with other popular tools and services like Google Drive, Dropbox, or GitHub can enhance productivity. Additionally, exporting the work in standard formats (e.g., PDF, DOCX) is essential for sharing with others. **What do you dislike about Fountain?** Buggy or Unreliable: A tool that frequently crashes, freezes, or exhibits unpredictable behavior can be frustrating and counterproductive. Limited Features: If the tool lacks essential features that users expect or need for their tasks, it may not be practical for most users. Steep Learning Curve: A tool that is challenging to learn and requires a significant time investment to become proficient can discourage users from adopting it. Poor Performance: Slow loading times, sluggish responsiveness, or high resource consumption can hinder productivity. Inadequate Support and Updates: Lack of regular updates and responsive customer support can lead to unresolved issues and leave users feeling unsupported. **What problems is Fountain solving and how is that benefiting you?** Fountain is helping very helpful in solving filtering out candidates and checking their documents. It's benefiting us because it makes the hiring process much easier ### 9. Fountain has been instrumental in streamlining our contractor acquisition tracking. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Fountain?** Our CSM, April has been incredibly helpful to our team. Being a team of 2 makes things challenging across different systems. April has helped us time and time again to streamline our funnels and make improvements to our onboarding activites. Having multiple integrations has supported our growth and automation strategy. Eric R has also been amazing to work with and has supported our growth with new opportunities to take advantage of. **What do you dislike about Fountain?** We have been using Fountain as our contractor database and we would like to expand on using custom attirbutes. At the moment these need to be bulk uploaded to allow for that custom field to be editable. If we were able to edit all custom fields on all applicants, we would be able to better manage our workforce's attributes across the network, especially as new metrics or attributes come up in our business strategy. We would also like the ability to have different levels of access for API keys. One of our vendors would like to be able to track conversions based on their UTM. It would be great if we could grant visibility into only applicants that have their UTM tag so they can analyze their candidates and work on sending more qualitfied candidates. We has not shared access to this day and requires manual tracking on our part to work with our vendors. **What problems is Fountain solving and how is that benefiting you?** The above. ATS, CRM, Onboarding, Recruitment Marketing. Fountain helps us maintain a foundational layer of accuracy into our contractor network. This allows us to avoid issues identifying a contractor. Fountain also is our bridge between systems. We connect 3 different systems to Fountain's ID in order to make a 3 way match to: Onboarding, Payroll, Timesheets, and Work Completed. ### 10. Best way to organise you recruitment process **Rating:** 4.5/5.0 stars **Reviewed by:** Juli G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** The most helpful thing is that you can organise your process the way that you need it, you don't have to follow a determined template instead you can create your own. The upsides, you can add stages and personalised it. **What do you dislike about Fountain?** We are working from Colombia but our company is in the USA, when we schedule the interviews sometimes we get confused due to the configuration of the hour, it is Colombian time and not NY time. **What problems is Fountain solving and how is that benefiting you?** We can follow every process of every applicant and get updates about where they are having problems, to identify the difficulty and solve them. Also, we can organise all the meetings and interviews and synchronize them with Google. ### 11. Exceptional account management support and sophisticated, customisable platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Fountain?** Our company has used Fountain as our ATS for several years now. Fountain offers exceptional account management support -- massive thank you to Hannah Hill, the Customer Success Team Manager who manages our company's account, as she goes above and beyond to proactively support and advise us on best practices specific to our recruitment strategy and industry given that she and the wider Fountain team understands our needs as a business and as their customer. Fountain also offers incredibly detailed and customisable reporting through their analytics software which helps us stay close to the details of applicant conversion and application performance, and can easily adapt to new changes in our recruitment strategy. Fountain's customisation and reporting capabilties drastically sets it apart from its competitors. **What do you dislike about Fountain?** What I would like to see from Fountain is an improved oversight of the recruitment team's performance as well as individual recruiter pipeline management. It's difficult to get a quick snapshot or see a dashboard of overall team metrics and applicant numbers, as well as for recruiters to track their own applicants' progress through the funnel. **What problems is Fountain solving and how is that benefiting you?** Endless customisation opportunities to allow recruiters to be as specific about recruitment efforts as they'd like, as well as allow us to filter through based on virtually any specific applicant skill set(s) or qualities. Great options to support applicant engagement and conversion, e.g. the automated phone interview scheduler which promotes self serving by allowing successful applicants to book themselves in for a phone call for the time/day that suits them best. ### 12. Very powerful tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Fountain?** I like the versatily; how I can create events, make candidates sign document, send all kinds of email just by creating a flow and let Fountain take care of the rest! **What do you dislike about Fountain?** It takes a little time to learn how to master it and sometimes it would be so much helpful have people in multiple steps **What problems is Fountain solving and how is that benefiting you?** Fountain lets me manage hundred of candidates all at the same time! ### 13. Exceptional tool **Rating:** 5.0/5.0 stars **Reviewed by:** Luigi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** Grouping of all ads Response speed Direct communication with candidates **What do you dislike about Fountain?** There are no disadvantages, it is an intuitive tool. **What problems is Fountain solving and how is that benefiting you?** Selection of candidates, communication with candidates ### 14. Recruitment Support **Rating:** 4.0/5.0 stars **Reviewed by:** Sandesh Kumar J. | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** Fountain helped us for hiring folks at Swiggy. The best part is their ATS tool which keep a clear and update on the status of each candidate. **What do you dislike about Fountain?** In the ATS tool the data of the candidates needs to be uploaded - there should be a way how the resumes gets collected for the open position. **What problems is Fountain solving and how is that benefiting you?** The candidate relationship by ease of communication. ### 15. Trusted manpower recruitment platform **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny B. | Call Center Agent, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Fountain?** I like the best about fountain is that, they keep your information secured and stored. I highly recommend fountain because it is so easy to use and approchable customer service. **What do you dislike about Fountain?** I don't like the most about fountain, is sometimes so slow loading speed like it may take time open all documents and sometimes it's freezing. In addition, there's a lot of application automatically rejected even though they are not yet in the background check stage, **What problems is Fountain solving and how is that benefiting you?** The problem is fountain solving and how is it benifiting me is the slow loading speed, in this case we reach out to support and I amaze because they has an excellent customer experience, they fixed it. And in that way we are continue to hired a bunched of applicant. ### 16. Very clear and straight forward system to use with amazing support. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie A. | Central Ops Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** The ability to filter applicant data and analyze data. **What do you dislike about Fountain?** Reporting automated exports only send to an email, it would be nice if it could connect to google sheets. Also custom reports that you can save to your folder are not visible to others. **What problems is Fountain solving and how is that benefiting you?** Having a driver data base. Source for all applicant data and information ### 17. We use fountain to organize and fast track our Provider onboarding! **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Fountain?** Easy to learn and keep your onboarding steps clear and visible. Being able to send mass communications and filter down by different groups has been so helpful. **What do you dislike about Fountain?** The analytics take a bit more time to learn to narrow down specific data points needed. **What problems is Fountain solving and how is that benefiting you?** Keeping all leads in one place separated by status and steps these leads have taken to complete or not complete their onboarding. Keeping the application process clean and concise, but also able to update and edit very easily and make the changes to multiple funnels. ### 18. User friendly platform, adaptable to our everchanging business needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Yennelly B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Fountain?** adaptability to business needs, clean, simple user friendly paltform. Great source applicant tracking tools and reporting. Outstanding follow up from our very knowledgable and diligent CSM. **What do you dislike about Fountain?** We've had a few bumps along to road to adapt the system to our culture (Dominican Republic and Phillipines) and its use of technology **What problems is Fountain solving and how is that benefiting you?** Keeping track of candidates in a massive hiring environment (over 1500 hires per year). Tracking of recruitment sources. Automated applicant and source reporting. ### 19. Fountain **Rating:** 3.0/5.0 stars **Reviewed by:** Farwa A. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Fountain?** I like that you can customize it and add different stages. **What do you dislike about Fountain?** It is very hard to use and not user friendly. **What problems is Fountain solving and how is that benefiting you?** It is helping us to onboard applicants and keep them all in one place safely while we review applications. ### 20. Easy to use to onboarding new service provider to the system for easy flow. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** Autamatically move applicant to the next step. **What do you dislike about Fountain?** Once in a while it will freeze and seems like information was not uploaded. **What problems is Fountain solving and how is that benefiting you?** No problem at the moment except in the past when it froze. ### 21. Fountain has the best support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Fountain?** Streamlines the hiring process, reduces our hiring days, and increases staff capacity. Fountain has an attentive and supportive team that walks you through implementation from start to finish. **What do you dislike about Fountain?** I wish the platform were integrated with my team's Outlook calendar. It would be nice if more than one W4 state W4 from can be associated with each workflow for locations that border one or more other states. **What problems is Fountain solving and how is that benefiting you?** The fountain is automating our messaging to applicants based on how they answer our initial questionnaire. Fountain eliminates the need to phone screen applicants since we can add logic to the initial questionnaire and sort applicants based on their responses. Applicants can book their interviews based on availability set by the hiring team reducing the back-and-forth phone calls trying to align calendars. Fountain lets the employer create document signing stages so all the new hire paperwork can be digitally signed before the new hire starts. The first hour of day one was typically used to complete W4/I9 and company-specific paperwork. Everything signed digitally before day 1 gives an extra hour back to the training and onboarding team. ### 22. One of the Best Work Tools Online **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** I loved how it is so easy to use, I can pick up where I left off when I've stepped away from it, and I can easily use it when internet connection is not as stable. Thank you so much! **What do you dislike about Fountain?** I have not had a bad experience with this product. **What problems is Fountain solving and how is that benefiting you?** It helps to diferentiate between actual candidates who can become future employees for the company and fraudulent behavior. ### 23. One of the best ATS I had a chance to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Dominika W. | Talent Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Fountain?** With lots of automation in place, recruiters can focus on what they do best while the system takes care of all interview scheduling related actionable items for them, customizable workflows, and user-friendly interface, the ability to replicate the workflows, post jobs, and communicate with the applicants in real-time while keeping transparency around where they are in the process **What do you dislike about Fountain?** nothing I can think of that I would consider as being less of an use **What problems is Fountain solving and how is that benefiting you?** less time spent on scheduling interviews ( automation is a time saver here!) and communicating with the candidates the pieces/steps of the onboarding process ### 24. The Good and New Automated Workflow for High Volume Recruitment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2023 **What do you like best about Fountain?** Clean and easy to use interface. Clear sepration of functions and its settings. Fountain can pave a seemless path to automation and customization. **What do you dislike about Fountain?** Since I have to work with Fountain interface more than 40% of my recruitment work, I wish they have a Darker Theme to ease to load my eye have to bear. **What problems is Fountain solving and how is that benefiting you?** Mass Volumne and fast pace recruitment. ### 25. User friendly, clean design, and an integral part of our success. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** I like that fountain has a sleek look, and is very easy to use. It is a great way to keep track of our candidates and their profiles. The platform also does a wonderful job at sorting important files. **What do you dislike about Fountain?** There are small issues that I have with the platform. For example when searching for a candidate the search is very sensitive to misspellings or capitalization errors. **What problems is Fountain solving and how is that benefiting you?** I haven't faced too many issues on my end. I have heard from my coworkers that they have quick customer service. ### 26. fountain, the gateway to hiring more candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Jayjay D. | l2 associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** fountain is very helpful in filtering out candidates **What do you dislike about Fountain?** Sometimes it's laggy and we are experiencing high latency but overall it's fine **What problems is Fountain solving and how is that benefiting you?** fountain is helping the business expand and it benefits our employees because the bigger we are, the more staffs the company needs ### 27. Fountain is on point **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** The best thing I like about fountain is that is easy to use. Very insightful, and very helpful **What do you dislike about Fountain?** I dislike the mutiple emails. As well as the sales pitch **What problems is Fountain solving and how is that benefiting you?** I am trying to evolve as a manager. Fountain helps me with this ### 28. Fountain is a very useful tool for businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fountain?** I like that Fountain will send automated messages to candidates to save time. **What do you dislike about Fountain?** My least favorite thing is the log in page. We have had some issues being able to log in. **What problems is Fountain solving and how is that benefiting you?** Fountain saves our business time. ### 29. Use of Fountain **Rating:** 5.0/5.0 stars **Reviewed by:** Arvin Jay R. | NA, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Fountain?** Fountain is easy to use and and to navigate. **What do you dislike about Fountain?** For now I don't know what I dislike about fountain. **What problems is Fountain solving and how is that benefiting you?** I can easily track applications of our Nurses. ### 30. Great product for high volume hiring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Fountain?** Fountain makes it easy to manage large volumes. The logic and rules that can be applied to each stage of an opening make sure we can easily follow up with all applicants in a effcient manner. **What do you dislike about Fountain?** It would valuable to have more direct integrations with third party products that are still critical to use to complete the recruitment process. Secondly, analytics are available, however it's extremely slow to use. **What problems is Fountain solving and how is that benefiting you?** Automating the applicant journey by using logic to determine when to send messages and when to move applicants throughout the funnel. This simplfies the recruiter workload and ensures we can process applicants faster. ### 31. Fountain - changing the game for hiring gig-workers! **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan E. | Compliance Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Fountain?** Fountain has saved us a ton of time and money on our time to onboard. Everything is automatic from start to finish, it even will send out texts/emails when candidates get stuck in a stage. It integrates well with other companies and we no longer need our whole development team to implement a change. **What do you dislike about Fountain?** The way we chose to set up our workflows makes it difficult to get overall analytics. Would love to see some improvements here. **What problems is Fountain solving and how is that benefiting you?** Time to hire - we can get a candidate approved within a week. Something that used to take two weeks or more. ### 32. A versatile and reliable tool with options for customisation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** The fact that I can easily choose which details I want to show up on the applicant list without having to look for them on the profile page. **What do you dislike about Fountain?** The button for downloading files sometimes doesn't work properly, or it cuts off a part of the url if it's too long which makes the file unusable and unable to download. **What problems is Fountain solving and how is that benefiting you?** Fountain helps with the large amount of applicants we have for our company, they are being processed and ready to work quickly, which is very much needed for our operations. ### 33. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Fountain?** I can sort out easily depending on what I'm looking for **What do you dislike about Fountain?** sms options always has an issue delivering **What problems is Fountain solving and how is that benefiting you?** onboarding process made it easy and fast. It' help us to hit targets ### 34. Fountain has been a pleasant app to use, it is smooth and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Celeste F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Fountain?** I like how easy it is to use, and I have not run into any issues while using fountain. It allows me to work efficiently and get the job done. **What do you dislike about Fountain?** I have not run into any issues or things I have disliked about fountain **What problems is Fountain solving and how is that benefiting you?** It helps me locate our employees information and help them resolve issues they are experiencing ### 35. Getting Under the Hood with Fountain **Rating:** 4.0/5.0 stars **Reviewed by:** Jake R. | Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Fountain?** The automated SMS and email features, and the fact that different recruiters/team members can have different work flows. **What do you dislike about Fountain?** The only downside I can think of at all is that Fountain needs more integrations with other software partners. Otherwise flawless. **What problems is Fountain solving and how is that benefiting you?** Fountain has helped our onboarding & recruiting team get very organized, and ensure no candidates fall through the cracks. ### 36. Highly customizable and automated workflows for hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Carlie L. | CEO/Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2023 **What do you like best about Fountain?** There is so much customization options and the automation makes the application process a breeze. **What do you dislike about Fountain?** The reporting function needs improvement **What problems is Fountain solving and how is that benefiting you?** Streamlined processes that automatically communicate with the applicants ### 37. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Anghel A. | Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2022 **What do you like best about Fountain?** it is really easy to use and intuitive. It has some bugs but it does not affect the workflow. the interface is interactive and people find it the best tool we work with it **What do you dislike about Fountain?** there are some bugs, like not ticking the documents when approving them. This can affect our quality but it does not affect the work flow. And also, it can work slow sometimes. **What problems is Fountain solving and how is that benefiting you?** we are checking the documents. There are not really issues that we resolve through the fountain but we help people getting a job. This can solve people's personal problems. ### 38. Does the job but isn't worth the hassles. **Rating:** 2.5/5.0 stars **Reviewed by:** Fairuz H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Fountain?** Has a functionining ATS and integrates with a variety of tools **What do you dislike about Fountain?** Troubleshooting is always a hassle, our CSM always transfers **What problems is Fountain solving and how is that benefiting you?** Onboarding for helpers and hands ### 39. Fountain Review **Rating:** 5.0/5.0 stars **Reviewed by:** Megan D. | Driver Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Fountain?** Fountain is pretty easy to use and customize to what we needed. I like the stages and transparency of volume in each stage. The messaging system is great as well. **What do you dislike about Fountain?** The least helpful thing about Fountain is that sometimes applicants would be moved to different stages by the Fountain API at random and without reason or permissions. This was confusing and unnecessary. **What problems is Fountain solving and how is that benefiting you?** It helped organize all of our applicant information and create a workflow that was easy to manage and easy to review at a glance. ### 40. Unreliable, shady pricing tactics **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Fountain?** UX is good, building workflows was fine. **What do you dislike about Fountain?** The system was down a lot causing stress for dozens of people in the organization. The account manager didn't seem to care. Then we found out they increase the pricing. **What problems is Fountain solving and how is that benefiting you?** CRM but for applicants, marketing automation ### 41. Starting with day 1 when i have been introduced to Fountain it has been mesmerizing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Fountain?** The fact that everything is self explanatory , its easy to access and use. Amazing to search for what you need and the fact that you can grab all the details you need from a single search, for me it makes it AWESOME **What do you dislike about Fountain?** Honestly, as crazy as it might look, there's nothing to dislike at fountain. Maybe the most annoying part of it is when updates are in place and you cant work and use it :D **What problems is Fountain solving and how is that benefiting you?** Based on the work i make it helped me with gathering and collecting all the information / details i need in order to make my work be easier on a daily basis. It also helped me communicate via emails/macros with my customers/clients/applicants and this makes it great. ### 42. Good ATS for smaller companies but we outgrew it. **Rating:** 2.0/5.0 stars **Reviewed by:** Manny M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Fountain?** Bulk messaging was easy to use and it was easy to manage candidates. **What do you dislike about Fountain?** Not enough analytics for us. As the company grew we needed a stronger ATS. **What problems is Fountain solving and how is that benefiting you?** It was helping us manage our candidates through the application and hiring process. ### 43. Easy to use platform for hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Fountain?** The functionality. Fountain is super easy to use. Very straight forward and not too complicated. **What do you dislike about Fountain?** The color scheme is very similar all across the board. I'd like if a few things stood out a little more. **What problems is Fountain solving and how is that benefiting you?** Great at organizing candidates and applicants. ### 44. Very easy to use and it's having a friendly interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Fountain?** Easy to work with. The updated interface makes everything easier. As well the one of the most important things for me it's the way that the data it's displayed (very easy to find everything you need) **What do you dislike about Fountain?** Sometimes it's taking a while to load but I do understand that there are constant updates in order to be improved. It would be nice to have some option where you can link certain data (the one that I'm using) to other tools **What problems is Fountain solving and how is that benefiting you?** It's related to hiring people. The process itself it's quite complicated and it's very useful that we have this kind of tool. ### 45. I couldn't imagine life without fountain **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** The best part about fountain is having the listing tool, pipleine management, communication, and scheduling all in one place. The integration via webhook is exactly what we needed. Product management and support is excellent. Sales > Onboarding > Support experience was seamless. **What do you dislike about Fountain?** The setup process is substantial, it's not exactly turn-key, but I suppose that is a function of how configurable and customizable the software is. **Recommendations to others considering Fountain:** Take the time to fully understand the scope of the product it has a ton of features and may seem overwhelming at first. Also lean on Sales for insights and best practices, they have a ton of knowledge. **What problems is Fountain solving and how is that benefiting you?** Since fountain we're able to do onboard more applicants more with fewer resources. It was also very easy to pivot to remote onboarding in the time of covid. ### 46. Good ATS with some annoying mistakes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Fountain?** The automated processes that make everything quicker and more efficent. **What do you dislike about Fountain?** The interface is not the best, they changed features that I liked and sometimes it's annoyingly jumps by itself between the stages. **What problems is Fountain solving and how is that benefiting you?** Being apple to deal with a huge number of applicants and a lot of processes that used to be manual now are automated thanks to Fountain. ### 47. Nice user interface and simple **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas Y. | Customer Experience Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Fountain?** The interface is seemless and slick easy to use **What do you dislike about Fountain?** Takes awhile to load due to the amount of data **What problems is Fountain solving and how is that benefiting you?** Hiring and HR management ### 48. Helpful, clear, precise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Fountain?** Fountain was a one-stop shop for all my recruiting teams hiring needs. **What do you dislike about Fountain?** It could be very difficult to troubleshoot. Partly because it is not very intuitive. Once you learn the language its fine, but before that it is quite difficult. **Recommendations to others considering Fountain:** Use it! I would have been absolutely lost without it. The all-in-one communication and organization is a life saver. **What problems is Fountain solving and how is that benefiting you?** Hiring, recruiting, candidate communication/organization. ### 49. Very easy to maneuver around the cite. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittnee B. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Easy to understand. It allows my job to be a little easier. **What do you dislike about Fountain?** I don't like that sometimes it has a glitch, but that happens to any website. **What problems is Fountain solving and how is that benefiting you?** I am solving the issue of screening people who are trying to become dog walkers and picking out the good seeds from the bad. ### 50. Very User Friendly for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Lyssa L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** I like that it is easy to navigate and the information is straight forward I also like that the search bar is very easy to use and straight forward. It also allows me to see all the information linked to the same aPPlicant as well. I liked that you could also easily link into what the applicants are seeing when they inquire. **What do you dislike about Fountain?** I dislike that the landing pages usually had information not pertinent to what I was looking for **Recommendations to others considering Fountain:** A very good tool for keeping candidates and information organized between individuals. **What problems is Fountain solving and how is that benefiting you?** We use Fountain in order to view applications from different applicants and use it to help communicate with them, as well as see what communication has been had with that individual to that point. It is a very good communication too and keeps all the information in one area so we are easily able to communicate with them. With fountain as well, we are able to easily see any double submitted information ## Fountain Discussions - [Which Fountain product is right for my business?](https://www.g2.com/discussions/which-fountain-product-is-right-for-my-business-169be98d-b691-47da-915b-4f64797ca9da) - 1 comment, 1 upvote - [Does Fountain integrate with the tools and software I’m already using?](https://www.g2.com/discussions/integrations-a4f3ddc0-25e2-440d-86ee-8dc5a6667d1d) - 1 comment, 1 upvote - [Does Fountain offer support when I need it?](https://www.g2.com/discussions/support-364e1e68-d12e-44bb-ab64-5fbb94628e11) - 1 comment, 1 upvote - [View Fountain pricing details and edition comparison](https://www.g2.com/products/fountain/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A38%3A14+-0500&secure%5Bsession_id%5D=38624e62-f4af-4938-928e-c334ff762498&secure%5Btoken%5D=1ace81f384fd0f6875a59ce72a617bc249497db421a7259d0cad63380c792958&format=llm_user) ## Fountain Features **Basics** - Reporting - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Fountain Alternatives - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (973 reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,784 reviews) - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - 4.6/5.0 (497 reviews)