--- title: Fountain Reviews meta_title: 'Fountain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how Fountain works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 127 scale: '5' date_modified: '2026-07-17' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Fountain Reviews **Vendor:** OnboardIQ **Category:** [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 127 ## About Fountain Fountain combines the power of automation with a data-driven applicant tracking system so you can exceed your recruiting and hiring goals. Think of Fountain as an extension of your own talent acquisition team: From our user-friendly platform built with powerful automation to our attentive Customer Support specialists and sourcing experts, Fountain is here to simplify and streamline your hiring process. Our partnerships with other Human Resource Information Systems and our integrations with platforms like Indeed are just a few of the proof points that make Fountain the trusted source for high volume hiring ## Fountain Pros & Cons **What users like:** - Users praise the **ease of learning** with Fountain, noting its straightforward and intuitive dashboard interface. (1 reviews) - Users appreciate the **ease of understanding** of Fountain’s dashboard interface, enhancing their overall experience with the product. (1 reviews) - Users find the **dashboard interface easy to understand** , enhancing their overall experience with Fountain. (1 reviews) - Users find the **dashboard interface easy to understand** , making navigation a breeze and enhancing overall experience. (1 reviews) - Users appreciate the **user-friendly dashboard** interface of Fountain, making navigation and understanding effortless. (1 reviews) **What users dislike:** - Users find some features to be **confusing** , which can complicate their experience with Fountain. (1 reviews) - Users find that some features can be **confusing at times** , leading to frustration during use. (1 reviews) - Users find some features **confusing at times** , which can hinder their experience with the Fountain product. (1 reviews) ## Fountain Reviews ### 1. Great software for onboarding! **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** Ease of use, able to communicate with candidates via email and SMS, highly customisable. Integration with different softwares we are using during onboarding process is very valuable and makes the whole process streamlined. **What do you dislike about Fountain?** Integration with different softwares not always perfect (learning providers from my experience). Not enough autonomy when moving people manually through different stages of onboarding- sometimes you are able to move them and sometimes you are not. Having the option to resend people to different stages without moving them (perhaps they missed email or we need to communicate the message to them again) would be also helpful. **Recommendations to others considering Fountain:** Definitely give Fountain a go! Valuable tool for processing large volumes of applications with multiple steps involved. Great for integrations with other softwares too. **What problems is Fountain solving and how is that benefiting you?** Fountain made onboarding much easier and streamlined for both us and our candidates. Having one portal to manage all parts of application is a great tool! Lots of valuable features that enable communication with candidate- being able to contact them via messages or emails is great. Option of customising email messages when sending candidates manually to different stages of onboarding process would be extremely useful. Overall great product for keeping all process of candidate application in one place. While onboarding clients we have to use different platforms to carry out different checks- background check, insurance check, various quizzes and Fountain is supporting all these functions. New beta functions such as candidate search and bulk edit of funnels have been a great addition to the system. ### 2. Really useful tool with a lot of integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Dave H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** We used fountain as an off-the-shelf solution to get users to sign up to our platform. It was quick and easy to set up, easy to customise and offers great analytics. The support we received was excellent and comprehensive - there was always someone available to walk you though any solutions that you might need. The ability to set up multiple onboarding pipelines was incredibly useful. This allowed us to run some AB testing on pipelines orders to try and minimise drop off rates. **What do you dislike about Fountain?** Some of the integrations with other platforms did have a few issues, and we have sometimes encountered a bit of buck-passing between fountain and the integrated apps. To be fair, we didn't establish who was responsible for the issues, but neither party owned up and it left us in the middle passing messages between Fountain and the companies that they work with. Some integrations don't offer features such as language localisation. The URL is also difficult to customise (it is impossible to remove the 'fountain' entirely) which means that linking directly from Facebook or Instagram advertisements can cause issues. **Recommendations to others considering Fountain:** Perfect for getting up and running quickly. Check offered integrations with both parties and ensure that it does everything you need (e.g. language localisation) as there are some restrictions. **What problems is Fountain solving and how is that benefiting you?** We used fountain to onboard users to our platform. Integrating with companies such as Onfido and Lessonly, fountain enabled us to build a comprehensive onboarding pipeline. This could also be tweaked and customised for specific campaigns or geographies. While we have now developed our own onboarding platform, fountain served us for over three years and did a lot of the heavy lifting so that we could focus on developing our business. ### 3. Daily User minimal admin / reporting features & applicant management **Rating:** 3.5/5.0 stars **Reviewed by:** Clifton H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Responsive nature of the Fountain support team when I needed them. **What do you dislike about Fountain?** There are some limitations to fountain data reporting that required a lot more steps/review of third party apps and/or api documentation then I was used to as en end user. **Recommendations to others considering Fountain:** Think through the funnel in detail with the sales team, they are knowledgeable and if you can leverage the experience they have during the initial set up then you'll avoid overly complicating the process. **What problems is Fountain solving and how is that benefiting you?** Zip code accuracy would be helpful when targeting applicants because I extract mailing addresses. The google address verification feature is useful, but it doesn't export addresses in a format that is usable for mailing. Zapier integration worked but the more third party applications you daisy chain, the more complex troubleshooting becomes. I wish applicants could send screenshots through the messaging feature. ### 4. Fountain review Marcos Hdez. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** It is a great tool to carry out my daily activities. The appearance and presentation of the contents facilitate its handling and make the handling of information faster as well as the treatment of it. The structure in which they organize the records I work with allows me to easily identify what I am looking for. I have been able to make graphs based on the numbers that fountain shows me **What do you dislike about Fountain?** The presentation of the contents is easy to read and with good organization. I would recommend that they could add keyboard shortcuts which would greatly facilitate the operation on the page. This would make the fountain even faster. **What problems is Fountain solving and how is that benefiting you?** It has helped me to search for records based on specific segments ### 5. Such a frustrating system that doesn't benefit my role in my company or our clients at all **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** I like the tab that allows you to easily scroll through all the buckets to find the one that you need. But, that's maybe the only thing I like about it because it is mostly frustrating. **What do you dislike about Fountain?** Grading introduction videos is a joke. There's no enough room to see what you've typed for each bar. It's not smart enough to update the score card each time, so we have to go in manually each time there's a new submittal. Re-submittals require us to manually type in the corrections because it can't transfer the information from the scorecard to the automated email that we send for corrections. After we are required to click on yes or no after a session, no -"did not attend" generates a pop up that says "would you like to send a link to reschedule?" You click "yes". It sends nothing. Sometimes it sends a notifications to our clients that they are moving forward. Oftentimes it doesn't and my supervisor has to go in on the backend to manually send the email notification again. Clients can't figure out how to upload their video. Super complicated and not user friendly at all. It doesn't automatically pull up the videos that need to be graded. You have to go through each video to see which one needs to be graded. **What problems is Fountain solving and how is that benefiting you?** Switching from Lessonly to Fountain has been nothing short of a nightmare. I don't see the benefit at all. ### 6. Good overview and workflow, the support is attentive and fast **Rating:** 4.0/5.0 stars **Reviewed by:** Eric S. | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** The workflow which is fully customisable. Its endless in its features and different other tools that you can implement into the workflow and pipeline. The additional features that you can use in form of other applications and easily put them into the workflow / pipeline. The stages and in which order they apperar is also fully customisable, which is good. And can actually also differ between different campaigns / postings. Its easy to have different positions and postings and use different pipelines, but you can also use the same utilities for all postings, which are easily found under tools. **What do you dislike about Fountain?** That extra functions does not have a centralised subscription plan, but need to be bought elsewhere. Also the pricing is a bit high per. candidate, thus beeing a little bit more expensive than other platforms, but all the extra functions and the customisable workflow makes it worth while. Its quite hard without a competent soulution engineer to make the workflow fully customisable, although the changes to the pipeline you can make are endless. It takes time to understand all its functions and you need a very good knowledge of IT and also some HTML to be able to make good use of it. Theres is not so many platforms to advertise to which are ideal for Scandinavia, so its better to use fountain as the recruitement tool, and do the postings manualy instead. **Recommendations to others considering Fountain:** It's a good tool if you are willing to pull in the work to make the workflow and pipeline suitable for your needs and organisation. **What problems is Fountain solving and how is that benefiting you?** Our recruitment process is centralised on one platform, easily managed by the workflow. An easy overview an its easy to pull data from it. ### 7. Fountain is flexible and easily integratabtle with other systems for our type of onboarding. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** I like the Posthire Feature the most because of the potential, but there are a few things that I would recommend to make the experience as customizable to the admin user as possible. I enjoy being able to build processes with rules and tagging features that make it possible to build a process for almost anything. I also appreciate the support that Fountain has provided. The two account reps for our account have been super helpful and have always answered our questions to the best of their ability. **What do you dislike about Fountain?** I dislike when Fountain crashes all of a sudden and have to reach out to support. Sometimes Fountain will fix itself within a few minutes, but other times may take an hour (Not so frequent). Another thing that I dislike about Fountain is the Posthire feature, at the moment. Since we've built our team like an assembly line, it would help to make it possible in Posthire to have recollection emails come from a specified email address, not the user. (Just a small detail) **Recommendations to others considering Fountain:** Fountain is helpful for those who like flexibility, yet control, over what adjustments need to be made within a certain process without needing any special assistance. **What problems is Fountain solving and how is that benefiting you?** We're using Fountain to solve for our lack of automation in our onboarding process. The capabilities of specific stages make it easily digestible for anyone who is learning it for the first time, but i've realized that to understand Fountain's full potential, there are several steps to learning the advanced features and workarounds. ### 8. Fountain review **Rating:** 3.5/5.0 stars **Reviewed by:** Chelsea B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** The linear structure is very intuitive and easy to teach to new team members. The applicant profiles are well structured. The rule stages help us automate some review work. The integrations with Checkr, Docusign, and Northpass are helpful for centralization. Works well on both desktop and mobile. **What do you dislike about Fountain?** There is limited customization available in data collection stages. The data available for Posthire is basically nonexistent. The applicant experience submitting a Posthire check is very poor. The labels generated by stages have minimum customization available, creating extra confusion for some stages of things appearing complete when they aren't. I wish there were more integrations, particularly some with AI. I wish there could be more automations based off of applicants actions or lack thereof. There are no ways to organize custom exports. **What problems is Fountain solving and how is that benefiting you?** We are onboarding a high number of drivers, so the platform allows us to efficiently review profiles. It's great to have an easy to use ATS. ### 9. Fountain Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Fountain allows us to set up a view by each of our markets, which helps us manage applicants across many different markets with ease. Our Fountain customer service rep is very responsive and helpful when we reach out. **What do you dislike about Fountain?** Our company has a very unique use case for Fountain and that sometimes causes issues with what we are and aren't able to do. There is a lot more functionality that could be added and would help make our processes more efficient. But I also understand that a lot of the functionality we need would not be widely adopted by other customers and therefor isn't always a top priority. **What problems is Fountain solving and how is that benefiting you?** With Fountain we are able to organize applicants easily by items they have and have not completed. For the most part we have been able to integrate Fountain with many other systems we use regularly which has helped to make processing applicants easier, because we don't have to be checking the status of certain items in multiple different systems. ### 10. Great System. User friendly and Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Martin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Extremely easy and user friendly dashboard. Easily able to locate all users and extensively find the data needed to make an business decision. **What do you dislike about Fountain?** At this time I have been able to easily locate all the required ask for my organization. There is no major issue that we have encountered with fountain that would make me dislike the service. **Recommendations to others considering Fountain:** Definitely worth while into looking into using this system. No major technical issues have been encountered from my personal experience. **What problems is Fountain solving and how is that benefiting you?** We've been able to easily locate all users and prevent duplicates from enrolling into our system. It also allows us to prevent users who have been banned from reapplying using different credentials. ### 11. Bulky to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca F. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Fountain?** I like all the views you're able to access and see information that you need or want. **What do you dislike about Fountain?** Because there are so many possibilities it can sometimes be difficult to navigate to the view you're specifically wanting. There was a long time where logging in with two factor authentication was a nightmare and my account and others had be reset every single time. **What problems is Fountain solving and how is that benefiting you?** Ability to look up recruits and see their info and what stage in the process they are in. ### 12. Thousands of applicants made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Abe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Fountain?** I love the integration with our onboarding system to control our independent contractors **What do you dislike about Fountain?** Sometimes the process of moving applicants from stage to stage could be a bit cleaner and smoother. Instead of refreshing the entire page and having to navigate all over again, it would be great if things could change without refreshing an entire page and losing progress. **Recommendations to others considering Fountain:** I would definitely look into this platform if you are on boarding a large group of people constantly into your work area. **What problems is Fountain solving and how is that benefiting you?** We have been testing new automated systems to get applicants through our portal with videos and training and fountain has been an amazing help in helping us integrate these new processes ### 13. (Well-intentioned and kindly delivered) Not user friendly, workflows feel inconvenient, **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Fountain?** The video interview piece. My HRIS doesn't have that feature but LinkedIn Recruiter just introduced it. But as I think about it, then corporate, technical types who at my company, I don't believe they would be inclined. The video interviews are used heavily for hourly roles in fulfillment centers in another wing of our company. **What do you dislike about Fountain?** The system is not user friendly. The workflow feels inefficient. I'm not able to perform the action I want to in the spot I would expect to find it. That's not very clear but I often have to spend time looking for something and the command I want is not where I instinctively would put it. And if it is eventually instinctive, like a 3rd or 4th guess, it's not convenient. I think I have an issue with resumes. I don't use the system because we have a separate ATS for our corporate team, but when I do, I feel that I might not be able to view the resumes unless I download them. You might look into that. Is it mandatory to download a resume? And if the answer is no, as long as it is a PDF, I'd offer that many of the folks that work in the gig economy and fulfillment center environment might not necessarily be familiar with that.They might only know how to deliver it in the default system of their computer, such as a word doc. **Recommendations to others considering Fountain:** WAY WAY too many questions. As poor a user experience as the ATS **What problems is Fountain solving and how is that benefiting you?** No benefits. I only use it because we have separate sites for corp and ops. And if I do a corporate role, such as dir of ops, I need to post it on the website that is tied to the ops jobs page, which is tied to fountain, and I don't actually know a way around that. I saw a checkbox for "use Fontain's application form" and I thought I could leave that turned off and there would be a box where I could enter the link for them to apply. The link would lead them to the corporate jobs page job application in a smooth fashion. This is how LinkedIn Recruiter works. I post a link to the job application, they skip the other sections of the site and go straight to the application. I haven't figured out how to do that with fountain, and my coworkers who use it often opened a support ticket that told us it wasn't possible. ### 14. Great tool to use for hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia J. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** I like the fact that I am able to see complete visibility of the application and the bulk function **What do you dislike about Fountain?** I do not know more about how to modify the stages **Recommendations to others considering Fountain:** none at the moment **What problems is Fountain solving and how is that benefiting you?** the benefit is there are a lot of automatic funnels within fountain. the problems I am learning about are that when we are trying to disable a funnel, it does not work very well ### 15. Fountain has worked very well for us and allowed us to grow faster **Rating:** 4.5/5.0 stars **Reviewed by:** Josh M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Fountain?** I like how flexible the workflows are that you can use to tailor your application. **What do you dislike about Fountain?** The analytics, both old and new, I find a little difficult to work with and understand. **Recommendations to others considering Fountain:** The price tag is very high so be sure you need it before trying to go this direction. **What problems is Fountain solving and how is that benefiting you?** We are solving increasing the efficiency of how quickly we can onboard new contractors. ### 16. GREAT ON-BOARDING TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie B. | Document Retrieval Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** I LOVE HOW EASY IT IS TO GO HAVE ALL MY APPLICANTS INFO IN ONE PLACE WHERE I CAN SORT THEM BASED ON MANY DIFFERENT CRITERIA **What do you dislike about Fountain?** IT COULD BE USER ERROR BUT IT SEEMS LIKE I HAVE TO MANUALLY SEND PASSWORD RESETS TO MY APPLICANTS ; APPARENTLY WHEN THEY CLICK FORGOT PASSWORD THE LINK NEVER MAKES IT TO THEM. **What problems is Fountain solving and how is that benefiting you?** I CAN QUICKLY ACCESS WHERE I AM NEEDING MORE COVERAGE; TYPES OF COVERAGE NEEDED; I CAN QUICKLY SEE WHERE APPLICANTS ARE IN THE ON BOARDING PROCESS; EASILY FIND A GOOD CANDIDATE; I CAN MAKE SURE EVERYONE IS MOVING ALONG; IF SOMEONE IS NEEDING ASSISTANCE. ### 17. Fountain Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** I really love how streamlined the results are, and how I can find most everything I am looking for in the same place. Lots of platforms aren't super user-friendly, but I appreciate how easy it is to find what I am looking for on Fountain. **What do you dislike about Fountain?** Everything functions the way I need it to. **What problems is Fountain solving and how is that benefiting you?** I am in engagement and retention, so I am able to use Fountain to locate applicants and interviews very easily when needed. I love having one platform that handles onboarding. ### 18. Detailed Tool that can sometimes feel overwhelming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** There's a lot that can be done with the tool. It's flexible. **What do you dislike about Fountain?** It can feel very busy or confusing when it's new. A lot of noise and fields/info you may not be using. **What problems is Fountain solving and how is that benefiting you?** We use it to keep contractor documentation up to date. We used to think the links to upload documents couldn't be shared/copied and pasted outside the Fountain notification email. once we discovered how to copy and paste the links into support emails, we were very excited. ### 19. My experience with Fountain in Cabify **Rating:** 3.5/5.0 stars **Reviewed by:** Carlos A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Easy to search different flows or information, Can personalize a lot of information. **What do you dislike about Fountain?** The integration are limited, our users stayed in same stage for long time **What problems is Fountain solving and how is that benefiting you?** The new drivers funnel, the fast handle of a huge amount of participants ### 20. Fountain, a usefull tool to engage people **Rating:** 4.5/5.0 stars **Reviewed by:** EDER I. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Fountain?** I use Fountain constantly in my work, it facilitates the complete visualization of all the leads that enter our website, it allows us to work with them until their activation, facilitating through their interface a useful and friendly result. **What do you dislike about Fountain?** Sometimes it is necessary to reprogram some functions, since they do not work immediately. **What problems is Fountain solving and how is that benefiting you?** It facilitates the complete visualization of the records that enter our website as possible candidates. ### 21. Needs some improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** It is easy to use, and that does not have too many issues. **What do you dislike about Fountain?** It does not move people from one queue to another every now and then when it should. **Recommendations to others considering Fountain:** Fixing one of the funnels we have. **What problems is Fountain solving and how is that benefiting you?** The problem is not moving people from one queue to another automatically. Benefits are it is easy to use. ### 22. A powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** The things that I like best are the tools for automating moving people through the process **What do you dislike about Fountain?** We often have to review timestamps for activities and they are difficult to find. **What problems is Fountain solving and how is that benefiting you?** It is super easy to use and makes the information that I need available to my whole team. It is an excellent platform. ### 23. Easy for hiring 1099 workers **Rating:** 5.0/5.0 stars **Reviewed by:** Parker R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Fountain?** Very easy to get up and running with workflows. We redid the entire driver on boarding flow and launched it company wide in a month. **What do you dislike about Fountain?** Nothing really. Sounds lame but thats the truth. It just makes sense.. **What problems is Fountain solving and how is that benefiting you?** Hiring drivers for an on the go economy. It’s usually challenging. ### 24. Intuitive platform, could do better by being able to search and download applicant zip codes. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** The Master Applicant View feature is great. **What do you dislike about Fountain?** The difficulty in filtering and downloading applicants by zip code. Lack of data visuals. **Recommendations to others considering Fountain:** Ensure all necessary employees/coworkers are trained on all aspects of the platform. **What problems is Fountain solving and how is that benefiting you?** Filtering and downloading applicants by zip code. Sometimes there are bugs when exporting. ### 25. Applicants **Rating:** 5.0/5.0 stars **Reviewed by:** Jade M. | Priority Services Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Once reviewed fountain has everything in an easy to find location **What do you dislike about Fountain?** There are a few areas that my business doesn't use that seem eronious to me. **Recommendations to others considering Fountain:** It's amazingly easy to use, 100% recommends **What problems is Fountain solving and how is that benefiting you?** We use Fountain to approve applicants for independent contractors for our company ### 26. An excellent platform for rigorous recruitment processes **Rating:** 4.5/5.0 stars **Reviewed by:** Michael L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** Fountain has proven to be extremely versatile. **What do you dislike about Fountain?** No platform downsides, though it would be nice for the commercial terms to be agreed in our domestic currency rather than USD. **What problems is Fountain solving and how is that benefiting you?** High volume, high quality recruitment processes integrated with our internal systems. ### 27. Fountain **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Fountain?** The ability to move people through stages manually **What do you dislike about Fountain?** The lack of organization for businesses that use a substantial amount of positional makes it incredibly difficult to keep track of the progress when hiring in high volume. There is no way to create efficient filters and reports that show where people are and the platform is difficult to keep clean at high volume Not a very user friendly experience **What problems is Fountain solving and how is that benefiting you?** Hiring only ### 28. Works like a charm. User friendly. Great support from customer service. Over all GREAT product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Easy functionality. Works good with other software. **What do you dislike about Fountain?** used to have to request a new link. But now we do it ourselves so no dislike now. **What problems is Fountain solving and how is that benefiting you?** Making it easier to find and vet good contractors ### 29. Amazing tool with a great roadmap **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Fountain?** The Scalability and simplicity, don't need to be a tech person to set up the software. **What do you dislike about Fountain?** As a SaaS it has some limitations in regards to customisations. And particularly the duplicate accounts treatment needs to be improved. **Recommendations to others considering Fountain:** Adapt your process as much as needed to the tool, before trying to adapt the software to your process. **What problems is Fountain solving and how is that benefiting you?** Hiring self-employees in mass. Scalability is the main one as my company a huge seasonality ### 30. Easy to Use, Saves lots of time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** I like that the progression of onboarding someone is simple and at a quick glance you can understand what stage they are at in the process. **What do you dislike about Fountain?** I dislike trying to find someone who has signed up but not yet gone through the funnel. **Recommendations to others considering Fountain:** Not that I can think of, it serves its purpose for us well. **What problems is Fountain solving and how is that benefiting you?** Benefits are clear - saves our team a lot of energy and extra spreadsheets. ### 31. Great software for hiring a large pool of employees or contractors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** The user Interface is excellent and the employees are very helpful. **What do you dislike about Fountain?** There are some limits on advanced customization. **What problems is Fountain solving and how is that benefiting you?** Hiring contractors quickly. Reduced time to hire and more applicants getting through the process. ### 32. General use review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** I like that the simplicity of this system. I find it easy to work with fountain. **What do you dislike about Fountain?** There have been a few instances where moving an individual to the next stage has resulted in a barrage of emails going to the recipient and its been difficult to diagnose exactly what the issue it. **What problems is Fountain solving and how is that benefiting you?** Making our onboarding process clear and simple for agents and applicants ### 33. Eficency but bit flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** The front end to the users combined with UX **What do you dislike about Fountain?** Not much flexibility to funnels and creating new ways **Recommendations to others considering Fountain:** More flexibility **What problems is Fountain solving and how is that benefiting you?** Job applications ### 34. Pretty good platform with a few issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Fountain has helped solve our ATS issues without us having to develop our own internal ATS system. It is very customizable. **What do you dislike about Fountain?** It can be very manual and tedious to make changes to the applicant flow. It is also very difficult to pull specific reporting. **What problems is Fountain solving and how is that benefiting you?** We hire in mass volumes and Fountain has helped us manage this. ### 35. Fountain is very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Seth T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** It’s intuitive and helps expedite workflow **What do you dislike about Fountain?** Sometimes editing stages can be difficult **What problems is Fountain solving and how is that benefiting you?** Hiring independent contractors ### 36. A very complete job board/ATS/Onboarding System **Rating:** 5.0/5.0 stars **Reviewed by:** Julie M. | Data Analyst, Revenue Cycle, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Fountain?** The ease of automating the process, customizable for each client/role/location. **What do you dislike about Fountain?** It takes some time to set up and configure, but once that is completed, it is a dream. **Recommendations to others considering Fountain:** try it! **What problems is Fountain solving and how is that benefiting you?** 1. Job posting exposure 2. driving applicants to the site to boost SEO 3. seamless onboarding 4. better visibility into what candidates are applying to what jobs 5. greatly reducing time to hire ### 37. Easy to use to manage the pipeline for the candidates aplications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Fountain?** To have all information and details with the options to built your owner pipeline **What do you dislike about Fountain?** nothing at all, all option and available tools are great **What problems is Fountain solving and how is that benefiting you?** To have the high number of aplication organised by location and stages ### 38. Applicant Tracking Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Fountain?** Tracking the entire recruitment process. **What do you dislike about Fountain?** It took a lot of time to learn Fountain. **What problems is Fountain solving and how is that benefiting you?** The applicant tracking and extensive data helps with optimizing our lead gen recruitment efforts. ### 39. Fountain **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Fountain?** The layout is easy to follow and understand. **What do you dislike about Fountain?** there is nothing that comes to mind that I dislike **What problems is Fountain solving and how is that benefiting you?** we use the system to search applicants ### 40. Easy, but only once you get the hang of it. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Fountain?** I like that it allows me to easily move applicants through our application screening process in a quick way. I also love the text feature, which is super affordable. **What do you dislike about Fountain?** Editing our application is tedious and takes up way too much time. I believe they are launching bulk edits soon, but so far - nada. We also have a lot of applicants who claim they don't get emails from us--I don't know if that's Fountain or email user error. **What problems is Fountain solving and how is that benefiting you?** We use fountain to streamline our applicant flow. This is the only software we've used since this I joined the company, so I cannot compare it to anything else. However, it's not intuitive & it's clunky. I believe they are working on updates though, which should hopefully make it better in the future. The most beneficial aspect of Fountain though is having all of our applicants in one portal. ### 41. Slick **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Fountain?** Ability to scroll through pipelines is great **What do you dislike about Fountain?** Picture orientation and scale tools need work **What problems is Fountain solving and how is that benefiting you?** Much greater throughput ### 42. Always follows through! **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia H. | Senior Activation Member, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Fountain?** What I like best about Fountain is the flexibility they have with delivering exactly the product that is needed. With my line of work, policies change quickly and the representatives are always there to cater to what the company needs. Another plus is that the customer service is fast-acting and efficient in delivering any notices and/or providing the answers that we might need. **What do you dislike about Fountain?** It's very hard to think of something that I dislike about this service. If I had to nitpick something it would be that there are little glitches here and there, but as previously stated the customer service team always gives a notice on what is being done and when it will be fixed! **What problems is Fountain solving and how is that benefiting you?** I have realized that Fountain pretty much has a lot of filters that allows my team to view the information that is needed all in one screen. ### 43. Helpful team, useful product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Fountain?** The interface is good, the product is relatively easy to use. It provides a good, easy to set up solution to the issue of inboarding which removed the aggro of having to set these things up for ourselves. **What do you dislike about Fountain?** Limited integrations, occasionally slow responses from the team. We have had issues with existing integrations and knowing where responsibility for this lies. To be fair, fountain have been pretty helpful but we do sometimes feel like we're stuck in between a rock and hard place when it comes to getting these integration issues resolved between the third party and fountain. **Recommendations to others considering Fountain:** Double check that the integrations meet your needs and that support will continue to be provided before committing. Other than that, they do offer a very good bespoke service and support is pretty good, so go for it! **What problems is Fountain solving and how is that benefiting you?** Not only is it a helpful, off the shelf solution to our on onboarding but the built-in analytics are incredibly useful and have automated a process which otherwise would have been incredibly manual. ### 44. Great features but Onboarding needs love. **Rating:** 4.0/5.0 stars **Reviewed by:** 🚀 Aazar Ali S. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Fountain?** Fountain made scaling and managing our applicant funnels possible. I love the UI and it does what it is meant to do. I like the way design is set up. The features and flexibility you have in the product allow you to scale fast and optimize your flow for different sizes of volume and requirements. It's great for employee onboarding. **What do you dislike about Fountain?** Regarding Onboarding: Focus on UI and Onboarding by: - Empty states need more love - Drive user towards making a job - Move him/her along the journey with quick-interactive walkthrough - A checklist would always help as a gamified version to finish the activation - Adding one CTA on the dashboard would do the trick Fountain's focus is on functionality and obviously less so in the UI. **Recommendations to others considering Fountain:** If you're looking for automating your hiring and care about features & workflows. Go with fountain. **What problems is Fountain solving and how is that benefiting you?** - Qualification of the candidate is powerful. -Customizable to my workflow -Perform screening functions Benefits: -Saving time vs spreadsheets -Automating a lot of manual tasks of hiring. ### 45. Fountain is great software to help hire the correct people, fast. **Rating:** 4.5/5.0 stars **Reviewed by:** Adam B. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Fountain?** What I like most about fountain is their use of the bucket system that helps you see where certain applicants are being held up. This modified Kanban makes it easy to identify what needs to be done to move that person along. **What do you dislike about Fountain?** There aren't a lot of complaints I have about Fountain but I wish that it would confirm that the information uploaded by a applicant is what we ask for. There are times when we ask for picture of insurance and they upload the wrong paperwork. If the system could identify this and deny it then we could move even quicker. **Recommendations to others considering Fountain:** None, doing a great job. **What problems is Fountain solving and how is that benefiting you?** We have been able to move people through our hiring system quicker and even cut out unnecessary steps along the way. ### 46. Potential to do well. **Rating:** 3.5/5.0 stars **Reviewed by:** Brian K. | Director of Talent/IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Fountain?** Very easy to setup and use. I was up and running in no time and receiving applicants. **What do you dislike about Fountain?** Unfortunately, it seems that fountain automatically spans the candidates that are interesting and most of them get frustrated because of the multiple automated messages. I had several people just reach out and ask me to stop, when it was something done behind the scenes. **What problems is Fountain solving and how is that benefiting you?** It gave me several candidates. The quality of candidates was about the same as indeed. The biggest benefit is that it doesn’t take a lot to maintain. ### 47. Great for remote teams to balance high applicant flow **Rating:** 3.5/5.0 stars **Reviewed by:** Gretchen Schwerzler W. | Tinkergarten Leader and Scout, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2019 **What do you like best about Fountain?** I really like the ease with which we can communicate with and about applicants via a remote team. Fountain is receptive to user requests and makes frequent improvements. Love that it seamlessly syncs with my google calendar. **What do you dislike about Fountain?** I wish that the data export tool was more robust and easy to use. Developing queries can be cumbersome. When you change your process you are unable to remove old scorecards and templates without also removing their associated data. An archival tool would be great for that to keep the user interface streamlined. **What problems is Fountain solving and how is that benefiting you?** The data coming in from applications is enormous and we are just starting to use that to analyze advertising, applicant quality and more. ### 48. Top notch ATS in the industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Fountain?** The integrations, usability, and application portal are all well above industry standard. **What do you dislike about Fountain?** Customizability when it comes to branding. **Recommendations to others considering Fountain:** If you are looking for an ATS that gives you the support you need to be successful-this is it. The support team and customizability is second to none. **What problems is Fountain solving and how is that benefiting you?** Streamlining our onboarding and hiring funnels have become very easy. ### 49. Useful & Maleable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Fountain?** Not only is Fountain at the head of applicant tracking systems, but it also carries many features that make it flexible and relevant in hiring today. It's been refreshing having the features you would always wish you had in the product. **What do you dislike about Fountain?** Not always intuitive, when features are missing or coming up with work arounds it's a robust tool that's difficult to navigate if you aren't very familiar **Recommendations to others considering Fountain:** Find the features you want and get on a call to get a full walk through. **What problems is Fountain solving and how is that benefiting you?** Texting our candidates, easily moving pipelines over to different hiring coordinators, and setting up a full hiring pipeline. It's completely expedited our scheduling removing a big big headache from our hiring coordinators. ### 50. Useful ATS for high-growth roles **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Fountain?** The fact that you can quickly and seamlessly set up and edit the stages of pipelines for new roles. They also have a very responsive and helpful Customer Care team whenever we have questions about ensuring our new pipelines are connected to our internal signup landing pages **What do you dislike about Fountain?** While they allow for easy SMS + email automations, I wish there was a bit more flexibility and polish to some of the communication tools **Recommendations to others considering Fountain:** Don't hesitate to reach out to their Customer Care team for help - very responsive! **What problems is Fountain solving and how is that benefiting you?** Fountain allows us to manage our applicant pools for drivers/Valets across geographies, speeding our hiring process in a crucial but high-turnover role ## Fountain Discussions - [Which Fountain product is right for my business?](https://www.g2.com/discussions/which-fountain-product-is-right-for-my-business-169be98d-b691-47da-915b-4f64797ca9da) - 1 comment, 1 upvote - [Does Fountain integrate with the tools and software I’m already using?](https://www.g2.com/discussions/integrations-a4f3ddc0-25e2-440d-86ee-8dc5a6667d1d) - 1 comment, 1 upvote - [Does Fountain offer support when I need it?](https://www.g2.com/discussions/support-364e1e68-d12e-44bb-ab64-5fbb94628e11) - 1 comment, 1 upvote - [View Fountain pricing details and edition comparison](https://www.g2.com/products/fountain/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+16%3A28%3A47+-0500&secure%5Bsession_id%5D=f93f67e8-8974-4f69-81e6-ca0806239d2a&secure%5Btoken%5D=f464d062a3f6f52e0366efa3be5ab5d9f3440527e1e916e81049c716f1984fa9&format=llm_user) ## Fountain Features **Basics** - Reporting - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Fountain Alternatives - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (974 reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,791 reviews) - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - 4.6/5.0 (498 reviews)