# Formstack Forms Reviews
**Vendor:** Formstack, LLC  
**Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 470
## About Formstack Forms
Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.



## Formstack Forms Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Formstack Forms, noting its straightforward setup and intuitive drag-and-drop builder. (44 reviews)
- Users appreciate the **seamless integrations** of Formstack Forms, enhancing data centralization and workflow efficiency. (29 reviews)
- Users value the **easy integrations** of Formstack Forms, enhancing productivity with seamless compatibility and customization options. (25 reviews)
- Users appreciate the **ease of creation** with Formstack Forms, simplifying the process of building and deploying various forms. (19 reviews)
- Users value the **efficiency** of Formstack Forms, appreciating its easy form creation and seamless integrations. (16 reviews)
- Users appreciate the **time-saving capabilities** of Formstack Forms, streamlining processes and boosting efficiency in completing tasks. (14 reviews)
- Intuitive (13 reviews)
- Automations (11 reviews)
- Customizability (11 reviews)
- Features (11 reviews)

**What users dislike:**

- Users find **limited customization options** frustrating, impacting branding efforts and overall flexibility in using Formstack Forms. (14 reviews)
- Users find the **form design limitations** challenging, especially regarding navigation and formatting without CSS knowledge. (11 reviews)
- Users find Formstack Forms to be **not intuitive** , leading to confusion with logic and navigation of features. (11 reviews)
- Users find the **learning curve challenging** , particularly with complex logic and locating advanced features in Formstack Forms. (10 reviews)
- Users are frustrated with **poor customer support** , citing slow response times and unhelpful service experiences. (10 reviews)
- Expensive (9 reviews)
- Users desire **more flexibility in features** , including enhancements for advanced functionalities and improved payment processing. (7 reviews)
- Outdated Design (7 reviews)
- Poor Design (7 reviews)
- Not User-Friendly (6 reviews)

## Formstack Forms Reviews
  ### 1. Flexible, Reliable Forms with Seamless CMS Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas L. | Director, Media &amp; Digital Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Formstack Forms?**

I LOVE Formstack forms - I go way back - to the FORMSPRING days. I used them at the Queen Mary for every RSVP form, feedback form, and more, and at FOX Sports for every contest we hosted. It’s a very flexible tool that works across all browsers, and I’ve had zero issues integrating it across multiple CMSs.

**What do you dislike about Formstack Forms?**

The tool is pretty awesome. That said, on the few occasions when I ran into issues implementing a form, getting help from support felt more complicated than it needed to be. It took multiple emails, and I ended up explaining the same issue over and over to different people. Overall, it wasn’t the best support experience I’ve had while working in tech. Hopefully they’ve improved that service since my last engagement with them.

**What problems is Formstack Forms solving and how is that benefiting you?**

You have no idea how many different types of forms a webmaster ends up needing—RSVPs, Contact Us pages, contest entries, and more. It adds up fast. Having a tool that’s flexible and easy to use is really helpful, and it checks a lot of boxes when you need to build robust forms in a short amount of time.

  ### 2. Fast, No-Code Form Building with Powerful Logic, Integrations, and Branding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanket P. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Formstack Forms?**

What I like most about Formstack forms is how easy it is to create and publish forms without any coding. I can build a form quickly using drag and drop and start collecting responses in minutes. The form builder is clean and simpler. Fields are easy to add, remove, or rearrange, and everything feels logical even for first-time users. I also like the flexibility in form design. I can customize colors, fonts, and layouts so the form matches the brand instead of looking generic. Formstack handles complex form logic very well. Conditional fields, calculations, and required validation can be added without much effort. Another strong point is integration. Formstack connects smoothly with CRMs, email tools, and internal systems, which saves a lot of manual work. The submission management is well organized. Responses are easy to view, filter, and export, which is helpful for reporting or follow-ups.

**What do you dislike about Formstack Forms?**

One downside is the pricing. For small teams or simple use cases, it can feel expensive compared to basic form tools. Some advanced features are locked behind higher plans, which means you may need to upgrade sooner than expected. The UI is simple but sometimes feels a bit slow when working with very large or complex forms. Customization is good, but not unlimited. If you want deep design control, you may still need external styling. The learning curve increases when you start using advanced logic and interfacing. It's not hard, but it takes time. Reporting inside the tool is useful, but for deep analytics exporting data is often required.

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack forms solve the problem of manual data collection and scattered information. Without it, data often come through emails, spreadsheets, or paper forms. It benefits me by saving time and reducing errors. Since data is collected digitally, there is less chance of missing or incorrect information. Formstack helps automate a workflow. Submissions can trigger emails, CRM updates, or internal actions instantly. It improves consistency. Every user submits data in the same structured format, making processing easier. It also helps teams scale. As volume grows, Formstack continues to handle submissions without extra effort. For businesses dealing with sensitive data, it adds peace of mind through built-in security and compliance options. It improves collaboration. The team can access the same form data without sharing files or asking for updates. It keeps data clean and reliable, because everyone submits information in the same format, which reduces confusion during review or processing. It saves time for backend or operations teams, since no manual cleanup is needed before using the data in other systems. It supports growth without stress. Even when submission volume increases, forms continue to work smoothly without extra setup or maintenance. It reduces dependency on spreadsheets because data is already stored, structured, and searchable in one place. It improves internal coordination, as multiple teams can work on the same data set without duplicating effort. It helps meet compliance and audit needs more easily, since form submissions are tracked, stored, and controlled properly. It builds trust with user customers because secure forms make people feel safer while sharing personal or business information.

  ### 3. Intuitive Form Builder with Vast Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacqueline G. | Mentor Program Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Formstack Forms?**

I find Formstack Forms very easy to use and appreciate the vast integration options it offers. I use it to create dynamic yet simple forms for both internal and external purposes. The integration capabilities are particularly beneficial as we use Formstack Forms with Stripe to collect payments and integrate it with our CRM via Zapier. It's a great tool that allows us to streamline our processes efficiently.

**What do you dislike about Formstack Forms?**

The only key challenge we have with it right now is that it isn't directly embedded into our current CRM (HubSpot).

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack Forms allows us to create dynamic yet simple forms, ideal for internal and external purposes. Its ease of use and integrations with Stripe and Zapier streamline payment collection and CRM integration.

  ### 4. Reusable Forms, but a Clunky Interface with Too Many Clicks

**Rating:** 2.5/5.0 stars

**Reviewed by:** ashley j. | Graduate Teaching Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Formstack Forms?**

It’s so nice to be able to gather information from select audiences and then to be able to reuse the forms

**What do you dislike about Formstack Forms?**

The interface is kind of clunky and you have to click a lot to get stuff done

**What problems is Formstack Forms solving and how is that benefiting you?**

It is allowing us to learn about our constituents and to save their information

  ### 5. Clunky, expensive, not worth your time

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Formstack Forms?**

I liked that it solved a problem we had at the time and got rid of the paper form we were using and it integrated into Google Sheets.

**What do you dislike about Formstack Forms?**

Where do I even start? It is clunky, the design options are terrible, and unless you are a software developer, there is no way to make it look better. The integrations would constantly fail.

**What problems is Formstack Forms solving and how is that benefiting you?**

It is not solving any problems right now. It is causing problems. I just haven't had time to move our last workflow to Jotform.

  ### 6. Secure, CRM-Integrated Workflow That Simplifies Contract Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sheila R. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Formstack Forms?**

I have complete confidence in its security, since protecting confidential data is vital to us. In addition, its automatic integration with the CRM makes it easier to close deals and manage contracts within a single workflow, without unnecessary manual steps.

**What do you dislike about Formstack Forms?**

I’m concerned about the pricing structure, since the recurring costs tend to rise as the operation scales up.

**What problems is Formstack Forms solving and how is that benefiting you?**

Its robust capabilities and high security standards have streamlined our management processes. Thanks to the speed of electronic signatures, we’ve been able to shorten hiring timelines and eliminate administrative bottlenecks.

  ### 7. Powerful, relatively flexible, ugly.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael M. | Director of Digital Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Formstack Forms?**

It integrates fairly well and is relatively robust as a general-use form solution. It also has decent data protection, which is what prompted our organization to adopt it.

**What do you dislike about Formstack Forms?**

It's ugly and all your forms will look pretty drab and similar. You can definitely dress them up a bit, but it requires a fair amount of CSS knowledge. It's also not as user-friendly as one might hope. It is a jack of all trades and a master of none.

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack let's us capture personally identifiable information that we aren't comfortable collecting on Google Forms, while still providing enterprise-level access and enough integrations to let us connect the apps and services we need to.

  ### 8. Robust Data Automation with Seamless Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** David J. | Developer, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Formstack Forms?**

I appreciate that it’s a very robust data automation tool, and above all, I value its ability to seamlessly integrate information with other tools.

**What do you dislike about Formstack Forms?**

Making a form look truly flawless is difficult because of design limitations, and the customization process ends up feeling tedious and time-consuming.

**What problems is Formstack Forms solving and how is that benefiting you?**

It has been a professional, secure tool that gives me real peace of mind. It has saved us a lot of time on data entry, and thanks to its document automation and integrated electronic signatures, the process is now almost instantaneous.

  ### 9. Robust Security and a Clear Multi-Stage Form Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joao P. | project manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Formstack Forms?**

I have a lot of confidence in its robust security. I also appreciate that the forms follow a clear, logical multi-stage process, which is a real benefit for internal organization and keeping everything structured.

**What do you dislike about Formstack Forms?**

The platform’s design feels a bit outdated, and it could really use a visual refresh to better match how powerful and capable it is from a functional standpoint.

**What problems is Formstack Forms solving and how is that benefiting you?**

We’ve completely eliminated data duplication. The process is now much cleaner: information arrives securely, without manual errors, and is ready to use right away.

  ### 10. Robust Security and Automation That Deliver Peace of Mind

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pashant K. | Marketing Ops, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Formstack Forms?**

What truly sets it apart is its robust security, which lets you operate with complete peace of mind, along with its automation capabilities that significantly reduce the manual workload.

**What do you dislike about Formstack Forms?**

One weakness is the support team’s response time, since email inquiries often take several days to be resolved.

**What problems is Formstack Forms solving and how is that benefiting you?**

It boosts productivity by helping reduce working hours, and it also provides legal security by handling sensitive data in line with global standards.

  ### 11. Streamlined Multi-Author Approvals with Seamless Offline Sync

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julian P. | Sys Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Formstack Forms?**

An excellent multi-author approval workflow that streamlines internal process management. In addition, the seamless offline mode supports offline data capture and then automatically synchronizes once internet access is restored, without any data loss.

**What do you dislike about Formstack Forms?**

It needs more flexibility in its aesthetic design, as the current look feels a bit limiting.

**What problems is Formstack Forms solving and how is that benefiting you?**

The main benefit for me is the automation: it saves me a lot of time and helps ensure a bug-free process.

  ### 12. Secure, Compliance-First Architecture with Easy Ecosystem Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juraj M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Formstack Forms?**

I’m impressed by its data security and compliance-oriented architecture. The easy integration with existing ecosystems also makes it a key tool for my needs.

**What do you dislike about Formstack Forms?**

Its main weakness is how difficult it is to achieve a modern design without resorting to custom code.

**What problems is Formstack Forms solving and how is that benefiting you?**

Beyond simply creating forms, its real value is in its ability to orchestrate secure data flows, which reduces the need to maintain proprietary code.

  ### 13. Effortless Form Building with Intuitive Drag-and-Drop

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin G. | Partner Enablement Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Formstack Forms?**

its really easy to use and learn. I could log in and the drag and drop features make it so i dont have to be technical to build a form

**What do you dislike about Formstack Forms?**

There isnt much i dont like about it. I use it to create a score for potential customers and it does exactl;y what i need.

**What problems is Formstack Forms solving and how is that benefiting you?**

Automates my decision process by giving my potential customers a score.

  ### 14. Formstack Forms: A Good Option for Forms Requiring Logic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emma P. | Training and Communications Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Formstack Forms?**

I use Formstack Forms at least weekly, and often multiple times per week. I love that we can add as much logic as needed to each form. My company has some really long, complex forms, and it's great that I can hide sections and fields as needed to prevent team members from having to put "N/A" as a response hundreds of times. The email automation is a big plus - it is easy to update settings to include the submitters manager/director on the submissions. This prevents the admin support team from having to manually forward responses to the appropriate manager. Form permissions are also great. It is nice that we have the flexibility to choose which folders our admins have access to. This allows admins throughout the company to edit their forms as needed which still protecting sensitive information provided on responses to HR, security, and accounting forms.

**What do you dislike about Formstack Forms?**

When building forms in Formstack, I wish that the build panel was bigger. Sometimes it can be hard to see what items exist when the build panel is so small. When building a form, I think it would be more valuable to see more of the build panel (like logic, field name, drop-down options, etc.)  than more of the form preview which currently takes up most of the screen. 
I wish that there were more safeguards in place for errors that may occur when a field is deleted from a form. For example, we have an HR form that sends submission info via email if a certain item from a drop-down box is selected. The item was renamed last year, and the item name was not automatically updated in email settings. This resulted in several submissions being missed as no notification was sent.

**What problems is Formstack Forms solving and how is that benefiting you?**

Automation: We are able to get the information from the team members to the correct department quickly and easily. It is nearly impossible for the teams to know who to email for expense reports, incident reports, perks and benefits, etc. and Formstack takes away the need to know these people's names and email addresses. 

Analytics: We are able to export responses easily which helps us identify trends in responses. This is super helpful when planning upcoming projects!

  ### 15. Formstack is very easy to use, easy to integrate with third party apps and our own website.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ismet C. | I work as service coordinator. Part of my job is to get data from suppliers and vendors to site and build forms for communication between stores and vendors and suppliers., Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Formstack Forms?**

Integration options. One drive, drop box, zapier, web plugins, all of this is what we use on daily basis with Formstack, very easy to implement changes without stopping services.
Support is great. Not the we needed a lot but at one instance we had it was very smooth interaction and good experience. 
We use formstack across business every day if not to create form there is always someone submitting something. 
Very easy to navigate even for a beginner. We integrate a lot of forms our internal websites.

**What do you dislike about Formstack Forms?**

Can't really think of any. Will get back to you if I ever find something I dislike.

**What problems is Formstack Forms solving and how is that benefiting you?**

Communication issues with partners. Instead of getting tons of email we mostly don't need in our inbox and very hard to find later we make a form that partner or employee can submit, form get's delivered to right person and we have availability to review if needed at any stage.

  ### 16. The newest update of the form style has broken a ton of features on our websites.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Erick P. | Manager of Web Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

I like how simple it is to review multiple forms and data from them on the portal. I really enjoy how easy it is to see simple analytics based on how the form was either submitted or left blank. 

I really enjoy the analytics as it is a great way to report to our clients how much interaction the website is getting.l

**What do you dislike about Formstack Forms?**

Late last year an update was pushed out that made the embedding of forms unstable. 

Overnight it seemed that dozens of our forms embedded on websites broke when viewed on mobile or smaller screens. It looks like the form has a forced width on every viewing size. Before I enjoyed how dynamic the forms performed, now we must use a workaround to make it work. 

Lastly, when we tried to add UTM parameters into a hidden field it was erased once someone filled out a form. I am pretty disappointed with how we can no longer use this feature.

**What problems is Formstack Forms solving and how is that benefiting you?**

It gives us good data when people either fill out a form or the form is abandoned.

  ### 17. Forms that actually reduce busywork

**Rating:** 4.0/5.0 stars

**Reviewed by:** Claudia O. | Patient Intake Specialist, Architecture & Planning, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about Formstack Forms?**

I love that Formstack Forms has been a steady process for us collecting information from varying teams. We use it departmentally, from PTO requests to equipment orders and it’s held up even with the busiest of times. I particularly like how the approval routing is automatic and will send forms to the right person without us having to hand them off manually. We’ve made our admin process much more dependable that’s.

**What do you dislike about Formstack Forms?**

What I dislike about Formstack Forms is that sometimes it takes Forms a long time to update when we need to edit the bulk of them. If we have ten forms and we need to perform the same change on all of them, the process becomes tiring and tedious. It has slowed us down while we’re auditing during an audit or though a company wide update, and we haven’t been able to keep up consistency with all our processes.

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack Forms has yielded a decrease in the details usually missed by us in our day-to-day tasks. Before that, people would send us requests missing key information and that would slow everything down. At this stage, everything is captured up front. As HR and operations team aren’t chasing up every field that they forgot to fill out, it makes them more efficient. More time is freed up now for strategic projects rather than form issues.

  ### 18. Sales Ops

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Formstack Forms?**

It’s good for basic document generation and online forms.

**What do you dislike about Formstack Forms?**

The support has been horrible and not helpful at all. Sales overpromised on the product’s capabilities and features, and it hasn’t lived up to what was presented. Overall, I’m very disappointed with both the product and the service.

**What problems is Formstack Forms solving and how is that benefiting you?**

Data for document generation.

  ### 19. Dynamic and versatile tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Trent L. | Continuous Improvement Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

Formstack forms has empowered our business to be able to consolidate a lot of our paper forms and legacy processes to a streamlined, efficient platform that we use every day.

**What do you dislike about Formstack Forms?**

There are times when working with logic can get confusing - specifically, when you are working with forms, documents, data routing, workflows, etc. You can have layered logic on top of layered logic that can make it a nightmare for someone who wasn't involved with a form's creation to troubleshoot.

**What problems is Formstack Forms solving and how is that benefiting you?**

As a 150+ year old company, we have a lot of manual, legacy processes that involve paper forms. We have utilized Formstack to convert nearly all of these processes to a more streamlined, paperless format that is intuitive and familiar. We have Formstack forms and workflows in use in every department within our company.

  ### 20. Intelligent data collection that drives team performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** vikas p. | Senior Manager, Health, Wellness and Fitness, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about Formstack Forms?**

I ‘ve found it very helpful for my team and its drag and drop functionality makes it accessible for my sales team. It is user friendly to use and very efficient for daily operations. It allow us to standardize lead capture plus customer feedback processes as well.

**What do you dislike about Formstack Forms?**

Actually I don’t have any complaints about this application. Its integration capabilities with third party applications like salesforce, mailchimp, amazon S3 and powerautomate have streamlined our entire sales workflow.

**What problems is Formstack Forms solving and how is that benefiting you?**

The interaction is remarkably smooth, fulfill our aspects with a professional experience that reflects well on our brand. My team can now create customized forms that adapt based on our user responses and making data more relevant and actionable.

  ### 21. Powerful and Robust solution for creating Forms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adarsh B. | Network Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Formstack Forms?**

Creating and publishing advanced forms becomes easy with Formstack. It provides excellent advanced analytics and stats about the form submission. It has great integration and is available with other services. Forms performance can easily be checked and tracked with advanced analytics.

**What do you dislike about Formstack Forms?**

When creating large and big forms, I find it a little bit slow and unresponsive on some steps of form filling.

**What problems is Formstack Forms solving and how is that benefiting you?**

We utilize Formstack for building Forms for collecting useful data from our customers and clients and I find it highly secure and reliable. We were able to easily integrate it with our CRM and push data in real-time for advance performance and avoid manual process. Also, the reporting helps us understand better and build better forms.

  ### 22. A Great Web Form Builder and More!

**Rating:** 4.5/5.0 stars

**Reviewed by:** John W. L. | Information Technology Business Analyst, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

My org was using several form-building tools and wanted to consolidate them into one. After extensive research and conversations with multiple vendors, we decided to go with Formstack and it's been a pleasure ever since. We use Formstack every day and its ease of use is a game-changer. Add to that the truly stellar interactions with their team and customer support when we need it. It also integrates with Salesforce!

**What do you dislike about Formstack Forms?**

Things can get a little dicey when you're using custom CSS styling, but Formstack's support team is available to help!

**What problems is Formstack Forms solving and how is that benefiting you?**

Through Formstack, we now have a one-stop shop to collect actionable data for our slate of programs. Program data was once scattered across multiple tools and spreadsheets; this saves us a large amount of time and streamlines our processes.

  ### 23. Love the Friendly Interface!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley T. | Director of Student Transitions, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

I love how easy it is to use the system, it's super user friendly and not complicated to figure out! We use Formstack for every form (which is a lot) in our office and I am constantly in the system pulling data and information. There are lot's of options for question types and data, which I love!

**What do you dislike about Formstack Forms?**

I truly don't think there are a lot of downsides to using Formstack Forms. We use Forms all the time and rarely have issues!

**What problems is Formstack Forms solving and how is that benefiting you?**

We don't have to use paper and pencil anymore, and all of our data is stored in one place. Truly the best part is having all of our past forms in one place and we can just reuse what we need and make copies!

  ### 24. Formstack does not possess the abilities other HIPAA compliant form platforms have available.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Formstack Forms?**

With non-HIPAA accounts, Formstack provides diverse offerings to companies looking to consolidate their forms. It is a great tool to use if you manage a team or house of brands.

**What do you dislike about Formstack Forms?**

The HIPAA accounts have very little to no value regarding organizational tools for their users. Other HIPAA compliant platforms have basic abilities such as being able to sort submissions, base searchability, and scheduling submission exports for certain periods of time. Without these very basic tools, it's impossible for a team to sort through and manage submissions. After multiple discussions with our Formstack team and no intended updates coming soon to help HIPPAA accounts, we are currently searching for alternative platforms that house better offerings.

**What problems is Formstack Forms solving and how is that benefiting you?**

I don't believe Formstack is solving any of the issues we have with our HIPAA compliant account. Understandably, there are many restrictions for these specific accounts but other compliant platforms that house forms already have better tools to aid users while remaining compliant.

  ### 25. On the Go App for users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn J. | Director of Nursing, Health, Wellness and Fitness, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Formstack Forms?**

intergrades go canvas apps. allows input of data in field. syncs data quickly.  Any issues customer support is available to assist.  I use it frequently about once a week for work related jobs

**What do you dislike about Formstack Forms?**

difficult navigating multiple pages at a time.

**What problems is Formstack Forms solving and how is that benefiting you?**

Able to intergraded  Go canvas for on the road use at my hands

  ### 26. Use formstack as insurance brokerage, to collect data, have documents and contracts signed.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

they work and are reliable, I could make the forms I needed to collect date from clients that want to apply for insurance.

**What do you dislike about Formstack Forms?**

not intuitive, 
the option to save fields and reuse them are not practical and are confusing, 
the dashboard seems a bit old school and again, not intuitive, 
I cannot use Formstack Sign within a Form (like why?)
I Cannot set up the dates the way I want (ex.: I need some fields with year only;
the part for address (And others too) specifically the field for postal code always makes my customers confused once it all reds out when you start filling it out - gives a terrible feeling and the impression customer is doing sth wrong (but they barely started to fill it out)
option to upload documents should be more practical than adding it several times - make an option that simply says "add more documents" if the client needs to upload more than one doc
the encryption thing does not let us collect data such as incomplete forms (please solve it)
option to save the form should constantly be showing on the form, not only at the end - so people understand they can save that

**What problems is Formstack Forms solving and how is that benefiting you?**

I collect info/data from clients and use them to apply for insurance.

  ### 27. Formstack is a great form builder solution for centralising organisational data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Formstack Forms?**

The ability to centralise data from multiple systems into the one centralised location long with the ability to integrate with other platforms.

**What do you dislike about Formstack Forms?**

wish it had more options are features and validation features.

**What problems is Formstack Forms solving and how is that benefiting you?**

helping us collect data from public sources and centralise it

  ### 28. Formstack Forms is a powerful tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gareth N. | Systems Support Alignment & Dev Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

I've been using Formstack Forms for some time, and it has truly transformed how our team collects and manages data. The platform is incredibly user-friendly and offers a wide variety of customization options that make it easy to create professional and effective forms. The integrations with other platforms save us time and streamline our workflows, and the conditional logic feature ensures we’re only gathering the information we need. Customer support has been responsive and helpful whenever I’ve had questions. Formstack Forms is a powerful tool that has increased our efficiency and improved our data management processes immensely. Highly recommended for anyone looking for a reliable, flexible, and well-supported form-building solution!

**What do you dislike about Formstack Forms?**

Advanced features often require higher-tier plans, which can be a drawback.

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack Forms has been a game-changer for us in streamlining workflows and managing approvals efficiently. Previously, our approval processes were manual and time-consuming, leading to delays and miscommunication. Formstack’s workflow and approval features have automated these processes, ensuring that each form submission is routed to the right person and approved quickly.

The platform also allows us to set up conditional logic, so only relevant information reaches each team member, reducing unnecessary back-and-forth and improving overall productivity. This automation has saved us significant time and reduced errors, allowing our team to focus on higher-priority tasks. Overall, Formstack Forms has made our workflow far more efficient and reliable.

  ### 29. Easy To Use, Incredible Integrations and Best of All...Worth it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean M. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

I love how Formstack makes it incredibly easy to create new forms. With pre-built templates and even pre-built sections, the drag and drop feature allows me to create a new form in minutes. The customizations I can implement with color and formatting allow me to deploy a new form to my website in a seamless experience that doesn't make it look out of place. With the provided iFrame codes and URLs to shares, it's so easy to add a form to a webpage or email. Using it to collect leads is also great, the provided Salesforce integration is easy to connect and manage, allowing me to collect submissions automatically to Salesforce.

**What do you dislike about Formstack Forms?**

Sometimes, the UI can be a little tough to navigate. I wish it was easier to login to the Forms module without logging into my admin panel, then navigating to the Forms module. Beyond that, I have no complaints!

**What problems is Formstack Forms solving and how is that benefiting you?**

First and foremost, it saves me time. Second, the integration with Salesforce allows me to collect information on webpages without using Salesforce Marketing, which is incredibly expensive and cost prohibitive. It also allows me to use UTMs and other such features like pre-populated forms very easily, where I now keep a library of links to deploy at my leisure.

  ### 30. Very efficient for use within dept

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Formstack Forms?**

Helpful for processing quick contracts for students or faculty

**What do you dislike about Formstack Forms?**

no support at the tech level in my college

**What problems is Formstack Forms solving and how is that benefiting you?**

it lets the problems be more visible using surveys to gauge faculty perspective or student interest

  ### 31. Formstack is a big help for our business!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Meredith B. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Formstack Forms?**

We use Formstack Forms almost daily in our business. Multiple users in our company use the forms and it is so much easier than what we were using before for our contracts. Customer support is always helpful and quick to respond.

**What do you dislike about Formstack Forms?**

The only thing that i dislike about Formstack was the learning curve! So it was all on me.

**What problems is Formstack Forms solving and how is that benefiting you?**

We have multiple contracts that go out weekly and using Formstack Forms and it definitely saving us all time, and everything is easy to access.

  ### 32. Very Easy and Comfortable to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arvind A. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Formstack Forms?**

Its easy to use and productitve.  The Franchise we have uses to upload a lot of files in this manner

**What do you dislike about Formstack Forms?**

There isnt a lot of dislike. Its just a tool we have.  So no dislike

**What problems is Formstack Forms solving and how is that benefiting you?**

Sharing information we need from the Franchise to our unit. So its easy.

  ### 33. A good solution for information gathering

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anna C. | Order Opener, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about Formstack Forms?**

I like how easy the live forms are for the third-party to complete, and the ease of receiving the finished document.

**What do you dislike about Formstack Forms?**

I don't like the distinction between "Forms" and "Documents"; it makes the process very repetitive, and the knowledge base and customer service also leaves a lot to be desired.

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack helps us gather required information and signatures based on a lot of different criteria.

  ### 34. Saved me 50% of my work hours with 100% productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Formstack Forms?**

The ease of designing forms. Implementation is a breeze.

**What do you dislike about Formstack Forms?**

The "Approval" option is not as obvious to people. They often miss the process giving delays to the flow. So integration is a bit of a challenge.

**What problems is Formstack Forms solving and how is that benefiting you?**

I used to do a lot of monitoring and follow-ups with the signees or approvers once a form gets sent  to them. I used the email as the acknowledgement or approval.  This is very tideous and takes a lot of my time.  With Formstack Forms, I do not do that anymore.  Once I get a notification of submission, I just wait for the final signed form and the process is complete.

  ### 35. Customizable for all of your forms needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nina V. | Learning &amp; Talent Development Specialist , Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

It is very customizable it has features that make it is to build and deploy surveys, forms and reviews. Anyone in the organization or outside can fill out the forms, surveys and reviews.

**What do you dislike about Formstack Forms?**

Customer service is not in the same time zone so communication takes time

**What problems is Formstack Forms solving and how is that benefiting you?**

I use it to do the review process since we do not have an HRIS system that works globally. It solves the problem of tracking the status of the review process. I also use it to build event request forms. It is easy to have the parties involved notified when a new form has been filled out. Everyone who needs to know knows what has been requested and what needs to get done.

**Official Response from Caitlin Collis:**

> Hi Nina,

Thanks so much for the review. We love to hear that you find the product customizable and easy to use for your needs!

  ### 36. Simple to use but extremely versatile form building tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elijah H. | Marketing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

Its overall ease of use. Very easy to learn, but it has a tremoundous amount of advanced integration features available when needed

**What do you dislike about Formstack Forms?**

Deleting fields is very frustrating. Every time you delete a field it reloads the page and brings you back to the top of the form.

**What problems is Formstack Forms solving and how is that benefiting you?**

It allows us to reduce the number of PDF's on our website and replaces them with much more user-freindly online form submissions.

  ### 37. Formstack Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha H. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Formstack Forms?**

Ease of use: building, automation, number of features are all easy to use. Integration and Implementation were easy to do.
We use this tool very frequently, and when needed, customer support is excellent.

**What do you dislike about Formstack Forms?**

No cons; every interaction I've had with the platform has been great.

**What problems is Formstack Forms solving and how is that benefiting you?**

We use the tool to collect data from multiple regions and lines of business, using customized forms for each topic

  ### 38. HORRIBLE and it keeps getting worse

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Formstack Forms?**

HIPAA compliance is a plus. Mutliple users with different access points.

**What do you dislike about Formstack Forms?**

HORRIBLE across the board. To start... Absolutely criminal pricing. Second... Next to impossible to cancel...HUGE waste of time, there's no cancel button. I've been trying to cancel for 2 months... and in the meantime they have been billing me for those two months. And also they have just let me know that apparently I am on a yearly contract?? And I can't cancel for 8 months? After I spend another $4k+ with them?? I am so beyond disappointed. I have been a customer for 5+ years. It's an insanely expensive, subpar service. I am so beyond my limit with Formstack. On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed. SO why when I did absolutely nothing did my form not work and now it all of sudden works??? Hm...

Go with another form provider. My business needs HIPAA compliant forms and there are way better alternatives out there for a FRACTION of the price. Like less than what I am paying PER MONTH at Formstack for an entire year kind of fraction of the price.

I would give 0 stars if I could. I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem. I could have saved $10k if i switched to another provider earlier. I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me!!!!), another 20 hours or so to rebuild my forms on another platform. I am beyond unhappy with them and FULLY recommend you go with a different form company.

**What problems is Formstack Forms solving and how is that benefiting you?**

I need forms to prequalify patients for clinical studies and formstack offered me a way to do that

  ### 39. Make life easier!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

There is so much to enjoy about Formstack, we use it for employee sign-ups, communication, logs, etc. I really enjoy the versatility of the builder options. You can make a form for pretty much anything! I also enjoy the ability to add logic to forms and the notifications you can set up independently. We use it daily and it integrates well with our other software.

**What do you dislike about Formstack Forms?**

I wish it had an option to allow for us to ensure 1 form submission per person and still allow them to remain anonymous.

**What problems is Formstack Forms solving and how is that benefiting you?**

It has solved our problem with reaching our employees... It minimizes confusion and clutter.

  ### 40. I've been using Formstack as an admin and developer for our organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Formstack Forms?**

The application as a whole is solid, but the standout for me is the form builder page. The interface and layout are well-designed, very intuitive, and easy to navigate. It doesn’t take long to get comfortable with creating and managing forms, which is a big plus.

**What do you dislike about Formstack Forms?**

The user management page could use some work, especially when it comes to the preset filters. For starters, not all user types are covered in the presets, and some classifications are confusing. For example, we have "standard users" and "participant users," but the org role field lumps them together as "standard," which makes it hard to distinguish between the two. Another issue is the schema for exported data— the data that exported from our account manager is more comprehend than the data we have, which can create challenges for data analysis.

**What problems is Formstack Forms solving and how is that benefiting you?**

it lets us create highly customized forms and share them easily without worrying about managing access. It saves us time and keeps everything smooth and efficient for our team.

  ### 41. User Friendly Interface for Forms and Questionnaires

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

What I love about Formstack is the intuative interface. Adding fields, logic, sections, headers, etc. I can look at the sidebar and find the answer to all of my questions in one spot. They've done a great job identifying what buttons will be used the most, and putting them all in an easy-to-find spot, and making adding them as easy as a click. We use Formstack any time we need to gather feedback or information, which is relatively often. The automation is fantastic and I love that we don't need to integrate Formstack with other systems, because automatically receiving emails checks that box for us.

**What do you dislike about Formstack Forms?**

Because 90% of the features I need to use are on the left-sided menu, it can be a bit confusing to find more advanced features. Page breaks, section breaks, etc. are a bit trickier to find and they always seem to take me a few minutes to re-orientate myself to Formstack when I need to add those pieces in. That could just be my personal use /habits of the software.

**What problems is Formstack Forms solving and how is that benefiting you?**

Feedback gathering has been completely satisfied by Formstack. The logic feature is probably what makes Formstack so useful for us, to help reduce the amount of information that people are confronted with. If it's less overwhelming, we're more likely to recieve good feedback. As an business, being able to organize the forms by department or topic makes things easy to find and more professional.

  ### 42. Formstack is Fantastic for Business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

I've been using the Formstack form builder in my current role for about 9 years now and highly recommend it. I use it mostly for group trip and event registration purposes, but have also used it for client intake forms, credit card authorization forms and post-event surveys. I am very familiar with its functions and personally find it MUCH easier to use than Google Forms. I especially love the logic functions, various field options, easy integration to Google Sheets and that it doesn't allow form editing after submission (which from my experience with Google Forms, causes lots of confusion). I often recommend Formstack to colleagues looking for an easy-to-use registration platform.

**What do you dislike about Formstack Forms?**

My only dislikes are limited font and formatting options. I've learned how to format forms per my preferences over the years but would love to see more font options.

**What problems is Formstack Forms solving and how is that benefiting you?**

As mentioned, I use it primarily for group trip and event registration. Formstack Forms makes it very easy for me to collect the information required to arrange and manage group trips and events, especially with its simple integration to Google Sheets. It keeps me organized and on top of my planning processes time and time again.

  ### 43. Easy to Use and Compatible with Everything!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Formstack Forms?**

We love that we can share our Forms on Formstack with users within our company. We use Formstack for a variety of our day-to-day processes, including using it with our HRIS system. The workflows are easy to create making approvals simple and quick.

**What do you dislike about Formstack Forms?**

There is not a ton to dislike, if anything, having to send reminders for approvals would be the only area for improvement.

**What problems is Formstack Forms solving and how is that benefiting you?**

Allowing for requests to be sent and approved through one tool, there is no need for long emails that go back and forth when you use Formstack.

  ### 44. Overall Good Product for Integrating Forms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

Formstack native is a great product that allows you do pre fill fields and integrates with Salesforce effortlessly. If you do not have a developer team this is a great product for admins to get the features they need to intake data.

**What do you dislike about Formstack Forms?**

The customization on the formstack native and formstack core is not easy. To get our level of branding is achievable but not an easy process

**What problems is Formstack Forms solving and how is that benefiting you?**

Allowing our forms to prepopulate the customer information so they dont have to enter all their information over and over and create a bad user experience.

  ### 45. Good product with very difficult cancellation policies.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mihai B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Formstack Forms?**

It has been a good product, especially after the workflow integrations.

**What do you dislike about Formstack Forms?**

After more than 10 years of usage and continued promises, language and translation options were added. We moved away and have been trying to cancel for a couple of months but could never achieve it no matter what I tried. Got into a new billing cycle, and nobody cares to help but just point to the SLA.
Never gain and no more recommendations FS.

**What problems is Formstack Forms solving and how is that benefiting you?**

Forms for admissions and other processes.

  ### 46. A Perfect Fit for my Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

I love how Formstack makes it EASY to create all the forms and tools I need to help run my business smoothly. The ease of use is my favorite thing about it.

**What do you dislike about Formstack Forms?**

I think perhaps there are some features that could use more flexibility, but other than that I don't have many complaints!

**What problems is Formstack Forms solving and how is that benefiting you?**

In our business, we need clients, colleagues, and employees to be able to communicate and submit information to our headquarters office easily and efficiently on a daily basis, and that is exactly what Formstack helps us do! We are able to retrieve and organize the data we need in a neat and timely manner. It helps us run audits, get customer feedback, reporting, and more. We love the versatility and easy-to-use interface that conforms to virtually all our business needs.

  ### 47. 8 years with Formstack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Formstack Forms?**

ease of implementation and ease of integration with Salesforce and other systems

**What do you dislike about Formstack Forms?**

I would like to see more rules based capabilities to do AND statements with OR statements.

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack solves the problem of allowing us to collect data via the web securely and then apply a workflow to engage multiple users or pass that data to Salesforce CRM to work with in that environment.  We also use it to take payments via credit card on the web through the authorize.net integration.

  ### 48. East to Use Web Form Builder

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Formstack Forms?**

Formstack's drag and drop builder makes it easy to quickly configure and publish web forms. Their platform offers great features allowing users to customize bounce back messages, submission flows, and third party integrations. Role based user access and scheduled exports are also nice features from an administrative perspective.

**What do you dislike about Formstack Forms?**

Form styling can be challenging for users who aren't familiar with CSS

**What problems is Formstack Forms solving and how is that benefiting you?**

Formstack has been a nice tool for 1-off data collection needs.

  ### 49. Been using Formstack for many years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Formstack Forms?**

Easy to use and an array of different forms can be created for just about anything.  We have been using Formstack for many years and it continues to be our 1st choice for utilize forms throughout our org.

**What do you dislike about Formstack Forms?**

Upper end packages can get quite expensive.  It would be nice if Formstack included SSO in their lower end packages.

**What problems is Formstack Forms solving and how is that benefiting you?**

Registrations for events, payment tracking new employee onboarding.

  ### 50. Terrific for data collection and post-event surveys.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Britni H. R. | Military Program Senior Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Formstack Forms?**

Formstack has been crucial to increasing efficiency on our team - we use it for a wide variety of purposes but the two most helpful are data collection (signing up for an event or submitting an interest form) and post-event surveys (collecting feedback and how to follow up with clients).

**What do you dislike about Formstack Forms?**

Trying to use the pay feature can be complicated, there should be some better logic/math features to enhance productivity with sales.

**What problems is Formstack Forms solving and how is that benefiting you?**

Data collection and ease of storage


## Formstack Forms Discussions
  - [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) - 1 comment, 1 upvote
  - [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) - 1 comment, 1 upvote
  - [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) - 1 comment, 1 upvote
  - [Can Formstack API talk with NETSUITE through a REST API?  Could a PDF be fed to an ERP?](https://www.g2.com/discussions/15184-can-formstack-api-talk-with-netsuite-through-a-rest-api-could-a-pdf-be-fed-to-an-erp) - 1 comment, 1 upvote
  - [How can you make the forms more responsive in nature?](https://www.g2.com/discussions/14655-how-can-you-make-the-forms-more-responsive-in-nature) - 1 comment, 1 upvote

- [View Formstack Forms pricing details and edition comparison](https://www.g2.com/products/formstack-forms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+17%3A56%3A42+-0500&secure%5Bsession_id%5D=03b3cf3b-f41d-4ee9-a124-e4c4cab8d11e&secure%5Btoken%5D=f392296094ee715cb61a6164a38cf9f206ad11333699175aa9ad284ce8dd0ce8&format=llm_user)
## Formstack Forms Integrations
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [GoCanvas](https://www.g2.com/products/canvas-solutions-gocanvas/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

## Formstack Forms Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Formstack Forms Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,193 reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,883 reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (968 reviews)

