folk Features

As reported in 242 folk reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

As reported in 240 folk reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 237 folk reviews.

As reported in 242 folk reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. This feature was mentioned in 250 folk reviews.

Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information 238 reviewers of folk have provided feedback on this feature.

As reported in 246 folk reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. 242 reviewers of folk have provided feedback on this feature.

Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. This feature was mentioned in 246 folk reviews.

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. 229 reviewers of folk have provided feedback on this feature.

Based on 233 folk reviews. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.

As reported in 226 folk reviews. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.

As reported in 242 folk reviews. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.

Ability to input, modify and extract data from the application in bulk through a structured file. This feature was mentioned in 227 folk reviews.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 223 folk reviews.

Tools for importing/exporting data to/from the platform to support campaign setup and reporting. This feature was mentioned in 102 folk reviews.

Supports extensibility through APIs to build and manage integrations with third-party tools. This feature was mentioned in 99 folk reviews.

As reported in 97 folk reviews. "Offers a wide range of plug-and-play integrations with third-party applications. "

As reported in 98 folk reviews. Integrates with CRM software, which can help provide context to your mailing lists.

Based on 98 folk reviews. Integrates with Social Media platforms, which can help expand your reach.

Integrates with e-commerce platforms, which can link directly to your online store. 94 reviewers of folk have provided feedback on this feature.

Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone 227 reviewers of folk have provided feedback on this feature.

Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. This feature was mentioned in 234 folk reviews.

Based on 63 folk reviews. Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. This feature was mentioned in 65 folk reviews.

Based on 64 folk reviews. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

As reported in 96 folk reviews. Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates.

As reported in 93 folk reviews. Basic campaign performance reporting such as delivery, open, click, and unsubscribe rates.

Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. This feature was mentioned in 102 folk reviews.

Based on 102 folk reviews. List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences.

As reported in 99 folk reviews. Ability to send thousands of unique, personalized emails per second.

As reported in 99 folk reviews. Tools for designing, editing, and personalizing email content for recipients.

Based on 100 folk reviews. Supports the ability to send outbound email campaigns to external recipients.

Maximizes inbox placement by managing spam compliance and sender reputation. 98 reviewers of folk have provided feedback on this feature.

Automatically respond to user actions or triggers with predefined email messages. This feature was mentioned in 98 folk reviews.

As reported in 97 folk reviews. Enables multiple users to login to the same account to maintain a single account for your entire marketing team.

As reported in 91 folk reviews. Ability to send secure and personalized survey invites to your contact list.

Records the rate at which emails are opened. 69 reviewers of folk have provided feedback on this feature.

As reported in 68 folk reviews. Records the rate at which links in emails are followed.

Based on 67 folk reviews. Records the rate at which email attachments are opened or downloaded.

Based on 68 folk reviews. Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

Allows administrators to schedule out emails in advance. 66 reviewers of folk have provided feedback on this feature.

Reminds administrators to follow-up on emails based on pre-set reminders. This feature was mentioned in 67 folk reviews.

Allows for the categorization of emails. This feature was mentioned in 67 folk reviews.

Based on 67 folk reviews. Allows for the creation of templates for frequently-sent emails.

As reported in 207 folk reviews. Allows users to generate text based on a text prompt.

Based on 57 folk reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 54 reviewers of folk have provided feedback on this feature.

Based on 41 folk reviews. Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input 16 reviewers of folk have provided feedback on this feature.

Based on 15 folk reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases 15 reviewers of folk have provided feedback on this feature.

Based on 15 folk reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation 15 reviewers of folk have provided feedback on this feature.

As reported in 15 folk reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives 15 reviewers of folk have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Works across multiple software systems or databases