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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (98.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at $20.00 1 Users Per Year
Pipedrive
Star Rating
(2,827)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansfolk
Star Rating
(303)4.5 out of 5
Market Segments
Small-Business (98.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $20.00 1 Users Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Opportunity & Pipeline Management with a score of 8.8, allowing for effective tracking of sales processes, while folk scores slightly lower at 8.4, indicating a less robust feature set in this area.
- Reviewers mention that Pipedrive's Ease of Use is rated at 8.9, making it user-friendly for small businesses, whereas folk, with a score of 9.0, is noted for its intuitive interface that simplifies navigation even further.
- G2 users highlight Pipedrive's Quality of Support, scoring 8.4, as being responsive and helpful, while folk shines with a higher score of 9.1, indicating a more favorable experience with customer service and support resources.
- Users on G2 say that Pipedrive's Task/Activity Management feature, rated at 8.6, is effective for organizing daily tasks, while folk's score of 7.4 suggests it may not be as comprehensive in this area, leading to potential gaps in task tracking.
- Reviewers mention that Pipedrive's Email Marketing capabilities, with a score of 7.5, provide essential tools for outreach, but folk's slightly higher score of 7.7 indicates a more refined approach to email campaigns and engagement tracking.
- Users report that Pipedrive's Performance and Reliability score of 8.7 reflects its stability and uptime, while folk's score of 8.6 is also strong, but some users have noted occasional performance lags during peak usage times.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
folk
Standard
Starting at $20.00
1 Users Per Year
- 📇 Unlimited contacts
- 👥 Unlimited members
- 💌 Up to 2000 Emails Sent
Free Trial
Pipedrive
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
8.5
2,486
8.4
299
Ease of Use
8.9
2,522
9.0
301
Ease of Setup
8.7
1,541
8.9
251
Ease of Admin
8.6
995
8.7
107
Quality of Support
8.4
2,126
9.1
253
Has the product been a good partner in doing business?
8.7
963
8.9
103
Product Direction (% positive)
8.8
2,450
9.6
298
Features by Category
Sales Force Automation
8.5
2003
|
Verified
8.5
250
Feature Not Available
7.8
238
8.8
2038
|
Verified
8.3
246
8.6
2050
|
Verified
7.4
242
7.7
1609
|
Verified
Feature Not Available
8.3
1100
|
Verified
8.3
246
7.7
1610
|
Verified
Feature Not Available
7.7
1565
Feature Not Available
7.8
1667
7.1
229
Marketing Automation
7.5
1498
|
Verified
7.7
233
7.5
1483
|
Verified
7.3
226
8.5
1819
|
Verified
8.4
242
7.5
1446
|
Verified
Feature Not Available
Customer Support
7.9
1005
Feature Not Available
7.8
986
Feature Not Available
8.0
1016
Feature Not Available
7.5
1474
Feature Not Available
7.7
959
Feature Not Available
Reporting & Analytics
8.0
1853
|
Verified
6.9
65
8.3
1942
|
Verified
7.0
64
7.9
1716
|
Verified
Feature Not Available
Mobile & Social
7.6
1422
|
Verified
7.2
227
7.4
1376
|
Verified
7.7
234
7.9
1584
|
Verified
6.9
63
Platform
8.2
1334
|
Verified
7.9
242
8.3
1315
7.9
240
8.4
1352
|
Verified
8.0
237
8.2
1167
|
Verified
Feature Not Available
7.3
1059
|
Verified
Feature Not Available
7.8
1168
Feature Not Available
8.7
1317
|
Verified
8.6
242
7.8
1123
Feature Not Available
Integration
8.1
1224
|
Verified
8.5
227
8.0
1157
|
Verified
7.5
223
7.9
1090
|
Verified
Feature Not Available
Generative AI
Feature Not Available
7.0
207
Agentic AI - CRM
7.2
167
5.8
16
7.5
168
6.4
15
7.4
166
6.4
15
7.2
167
6.2
15
7.3
166
6.3
15
7.3
167
6.0
15
7.5
168
6.3
15
Email Marketing
8.2
209
7.8
102
8.2
210
8.3
102
7.8
205
7.9
99
8.2
208
8.4
99
8.3
210
8.2
100
8.1
205
8.1
98
7.9
204
7.6
98
8.2
203
7.8
97
7.5
197
6.7
91
Reporting & Analytics
7.5
192
6.5
96
8.2
204
7.3
93
Generative AI
Feature Not Available
7.3
57
Feature Not Available
6.9
54
Agentic AI - Email Marketing
6.9
24
5.0
6
6.7
24
5.0
6
7.2
24
4.7
5
7.5
24
4.7
5
7.4
24
4.7
5
Integration
8.2
225
8.2
102
7.8
222
7.2
99
7.9
219
6.9
97
8.2
219
7.7
98
7.2
213
7.0
98
7.3
210
6.4
94
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Not enough data
Personalization
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Not enough data
Administrative
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
8.1
69
8.2
255
8.1
68
8.1
247
7.6
67
Customizations
8.2
265
8.4
68
8.3
254
7.3
66
8.3
266
7.9
67
7.9
255
7.4
67
8.3
256
8.1
67
Generative AI
Feature Not Available
7.2
41
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and folk are categorized as CRM, Email Marketing, and Email Tracking
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Consulting
10.3%
Marketing and Advertising
10.3%
Computer Software
10.3%
Venture Capital & Private Equity
6.6%
Financial Services
6.6%
Other
55.8%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
folk has no discussions with answers
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