FiveX Reviews & Product Details

What I like most about FiveX is that it gives us more leverage over the work we already do. Instead of just providing another dashboard, it brings sales, advertising, profitability and product performance together in one place. This makes it much easier to understand what is actually driving profit and where we need to take action.

As an e-commerce team managing a large number of products and multiple marketplaces, we can directly use the data to improve pricing, advertising and overall marketplace performance. The value is also measurable — we can see from our own data whether the decisions we make through FiveX are actually improving results. Review collected by and hosted on G2.com.

One area that could be improved is multi-channel cost management. When the same product is sold across four or five different marketplaces. A more centralized cost management interface, where one base product cost can be shared across channels and adjusted only when necessary, would make the workflow much more efficient. Review collected by and hosted on G2.com.

The best thing about FiveX is the absolute clarity it provides regarding our actual bottom-line profit. Instead of just looking at vanity metrics or gross revenue, we can now see our exact profit margins on a total level, but also specified per product, per marketplace, and per country. It has become an indispensable tool that forms the foundation of all our major strategic decisions. Since implementing FiveX, our grip on operational and ad costs has improved significantly, resulting in much healthier overall margins.

Another massive game-changer for our team is the MCP integration. We use this to push daily, weekly, and monthly sales overviews directly into our company Slack channel, complete with Year-over-Year comparisons. Furthermore, we use this connection to pull weekly cross-marketplace inventory overviews. By seamlessly combining this sales and inventory data, we now have an automated and highly accurate stock forecast.

Finally, the automated advertising feature for Bol.com works exceptionally well. We are consistently generating more revenue and higher profits, all while actually spending less on ads. Review collected by and hosted on G2.com.

When we first started using it a while ago, the platform felt quite complex to navigate, and occasionally the data wasn't completely accurate. However, they have made massive improvements since then. Today, the platform is much easier to use, highly intuitive, and the data is always spot-on. On the rare occasion we do need help, their customer support is outstanding and incredibly quick to resolve any questions. Review collected by and hosted on G2.com.

I like that FiveX helps in combining sales and advertisement data in one clear dashboard, making it easy for me to identify what works and where adjustments are needed. The dashboard is practical and easy to use. I also appreciate the knowledgeable and responsive support system. The real-time insights and control over my bids are invaluable, making FiveX a valuable tool for my digital advertising. The automation and AI adjust bids based on profitability, which helps improve advertising ROI rather than just increasing sales. The initial setup was easy. Review collected by and hosted on G2.com.

I find there's a slight learning curve, especially for new people who aren't very accustomed to marketplace advertising and performance data. I think the subscription cost might be a concern for businesses with tight budgets; since FiveX includes analytics, advertising optimization, forecasting, and reporting in one platform, it can initially feel overwhelming if I only need basic reporting. The pricing may be on the higher side for small businesses or companies with limited budgets. To fully justify the investment, I should actively utilize the platform's reporting automation and optimization features. Otherwise, the subscription cost may outweigh the benefit for organizations with basic analytics needs. Review collected by and hosted on G2.com.

FiveX gives me a clear, near real-time overview of sales, advertising performance and profitability across my connected channels. I particularly value the transparent reporting and the ability to make manual bid adjustments based on actual results. The personal support is also excellent: my advisor is responsive, knowledgeable and takes the time to explain things clearly. Review collected by and hosted on G2.com.

There is a learning curve at the beginning because the platform contains a lot of data, reporting options and advertising settings. Some parts take time to understand, especially if you are not already experienced with marketplace advertising. The quality of the personal support makes this much easier. Review collected by and hosted on G2.com.

I really like the real-time data monitoring and overall data insights that FiveX provides. The granularity of the data is impressive, especially with their APIs, allowing me to monitor product performance closely and make strategic decisions for the future. The platform helps save time and optimizes ad campaigns effectively. The AI-aided campaign creation is particularly useful, working well with identifying keywords and optimizing bids based on performance. I also appreciate how easy it was to set up FiveX, especially with some experience in the field of marketplaces. Review collected by and hosted on G2.com.

I think, overall, FiveX works well for some platforms, but for others, it needs much more improvement. For BOL, it has all the capabilities like ads creation, data monitoring, emails, and invoicing. If these capabilities could be replicated to more platforms, it would be beneficial. Review collected by and hosted on G2.com.

⭐

As an e-commerce entrepreneur managing multiple brands (Homewell and Coock) across platforms like Bol.com and Amazon, having access to reliable data is everything. Ever since we started using FiveX, we've felt fully in control of our business.

The software provides crystal-clear, real-time insights into our critical KPIs, advertising expenses, and net margins. Whether it’s monitoring our TACOS during sudden market shifts, immediately pinpointing 'profit leaks' at the product level (like high ad spend with zero conversion), or scaling up our best-sellers—FiveX turns complex data into actionable steps. Thanks to their visual dashboards, we can see exactly where our margins lie by brand and individual EAN, allowing us to pivot instantly.

Beyond the top-tier software, the collaboration with the FiveX team has been consistently outstanding. Communication is smooth, they proactively think along with our strategy, and the bottom-line results are simply top-notch. For any serious marketplace seller looking to escape spreadsheet frustration and scale based on hard data, FiveX is an absolute no-brainer! Review collected by and hosted on G2.com.

The price is expensive and could be to much for starters Review collected by and hosted on G2.com.

Great Analytics Platform for E-commerce Growth

Powerful Tool for Tracking Profitability Review collected by and hosted on G2.com.

The platform can feel a little overwhelming at first because of the large amount of data and reporting options. Some reports and dashboards could be more customizable and easier to navigate. The pricing may also be relatively high for smaller businesses with limited sales volume. Review collected by and hosted on G2.com.

FiveX has made our daily work a lot easier. The platform is user-friendly, intuitive, and doesn't require a steep learning curve. Whenever we have a question, we're helped quickly and professionally. The combination of excellent support and ease of use makes FiveX a valuable tool for our business. Review collected by and hosted on G2.com.

It would be useful to have more advanced filtering options for customer conversations and additional reporting capabilities to track response times and customer trends. While these features would be a nice addition, the platform already provides everything we need for efficient customer communication. Review collected by and hosted on G2.com.

I like FiveX because of its clear overview and excellent customer service. Whenever there's a problem, they always look into it deeply and find a solution. I also appreciate the insights FiveX provides, particularly how it allows me to combine programs like Bol.Com, and Amazon. This feature is very useful as it saves time and helps my business run efficiently. Setting up FiveX was very easy, taking only one or two days. Review collected by and hosted on G2.com.

I find that sometimes, the real time and profit numbers don't line up correctly. It seems to be due to time delays, but when I send them a message, they investigate and fix it. Review collected by and hosted on G2.com.

It provides clear insights into product-level performance across multiple sales channels. Customer support is quick and available through multiple options, such as chat, email, or even video calls. It also integrates well across multiple sales channels. Review collected by and hosted on G2.com.

Sometimes the app feels a bit overwhelming, with multiple different pages that end up providing the same information. I think some of this content could be combined to make it easier to navigate. Review collected by and hosted on G2.com.