---
title: Fivetran Reviews
meta_title: 'Fivetran Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 828 reviews by the users' company size, role or industry
  to find out how Fivetran works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 828
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Cloud Data Integration
  url: https://www.g2.com/categories/cloud-data-integration
---


# Fivetran Reviews
**Vendor:** Fivetran  
**Category:** [ETL Tools](https://www.g2.com/categories/etl-tools)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 828
## About Fivetran
Fivetran is the data foundation for AI. One platform moves, manages, and transforms data from every application, database, event stream, and file your business runs on into a governed foundation that analytics, operations, and AI can act on. Connectors deploy in minutes, run themselves, and adjust automatically when a source changes, so your data team spends its time building, not maintaining pipelines.



## Fivetran Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Fivetran, enjoying seamless integration and effortless maintenance post-setup. (187 reviews)
- Users appreciate the **easy setup** of Fivetran, making it straightforward to integrate with existing applications. (74 reviews)
- Users value the **easy integration** of Fivetran, enabling seamless connectivity with various applications and tools. (73 reviews)
- Users value the **responsive customer support** from Fivetran, enhancing their overall experience and satisfaction. (62 reviews)
- Users appreciate the **intuitive and simple layout** of Fivetran, making data management effortless and enjoyable. (59 reviews)
- Integrations (51 reviews)
- Users value the **easy integrations** of Fivetran, appreciating the seamless connectivity across multiple data sources. (49 reviews)
- Data Integration (44 reviews)
- Time-saving (40 reviews)
- Data Management (38 reviews)

**What users dislike:**

- Users experience **sync issues** with sporadic failures and confusion over usage quotas, complicating their workflow. (60 reviews)
- Users note that Fivetran&#39;s pricing is **quite expensive** , which limits accessibility for many potential users. (36 reviews)
- Users face **integration issues** with Fivetran, especially regarding schema ownership and modifying connections efficiently. (28 reviews)
- Users find the **learning curve steep** , requiring significant technical knowledge to effectively navigate the system initially. (27 reviews)
- Users consider Fivetran&#39;s **pricing issues** a barrier, wishing for lower costs and more flexible options for accessibility. (24 reviews)
- Feature Limitations (21 reviews)
- Data Management (18 reviews)
- Insufficient Guidance (18 reviews)
- Missing Features (16 reviews)
- Bugs (15 reviews)

## Fivetran Reviews
  ### 1. Easy Setup, but Far Too Expensive

**Rating:** 2.0/5.0 stars

**Reviewed by:** Evan K. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2026

**What do you like best about Fivetran?**

EDIT: I spoke with their product success team post-review and they genuinely did try to solve my problem, but they confirmed we were using the product correctly.

For event based systems like ours at Potions (we're an email product, kind of like Mailchimp on auto-pilot) we emit a lot of "small" event data like opens/clicks, and that tends to eat up MARs pretty fast. Better to build the solution in-house in these cases. Fivetran is probably better for lower volume/larger row data. 

Their pricing hits an interesting "logarithmic curve" that we seemed to be nearing the peak of. I'd imagine folks with more volume & revenue than us might be fine using it, so I'm bumping my review to a 4. 

**What do you dislike about Fivetran?**

I still think small company pricing should be a lottttt more generous at our data volume; this has gotta be a rounding error of volume for you guys :(

**What problems is Fivetran solving and how is that benefiting you?**

ETL!!! For like 1gb of data.

**Official Response from Nimerta Sekhon:**

> Hi Evan, thanks for the candid feedback. We’re glad the setup was straightforward, but we’re sorry to hear the cost has been such a frustrating experience, especially given the amount of data you’re moving.

We’d like to take a closer look at your account and see if there’s a better option for your use case. Someone from our team will be reaching out to you directly to understand your setup and work with you on a path forward.

We appreciate you giving Fivetran a try and the opportunity to make this right.

  ### 2. very expensive for use cases

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Fivetran?**

Ease of use for non-technical people and multiple functions

**What do you dislike about Fivetran?**

costs associated with data pipelines

**What problems is Fivetran solving and how is that benefiting you?**

hubspot

  ### 3. Product is good, sale team and price is terrible

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Fivetran?**

Reduce remarkably time to insight / market of data products.
Reduce engineering part of data projects.

**What do you dislike about Fivetran?**

Slow response on incidents, we used to got more than 2 weeks downtime of Facebook pages connectors and Fivetran refused all responsibilities.
They mostly stop supportive response after signing anual contract.

**What problems is Fivetran solving and how is that benefiting you?**

Pre-built connectors help us to push up the data extraction process

  ### 4. Good product, but pricing changes caught us off guard

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Fivetran?**

The reverse ETL part of Census works well and is competitive. The platform is well organized and integrates well across systems.

**What do you dislike about Fivetran?**

Our relationship with Census has been a bit all over the place. Our initial purchase went well, but at renewal we faced challenges with increased pricing even when requesting to stay on the same plan. Communications flopped going through Vendr and we were left to try to get the price within budget at last minute which involved a call with a manager who was rude and condescending. 

We did decide to renew to avoid the trouble of switching, and upon adding onto our contract we had easy and quick negotiations so perhaps it all just depends on who you're dealing with or whether you're using Vendr. We're hoping for a smooth renewal next time now that both sides have learned how to communicate and reach an agreement.The product is good and if the situational renewal was a one-off, I would recommend working with Census.

**What problems is Fivetran solving and how is that benefiting you?**

We needed to be able to move product data into our marketing and sales systems so that we could better target and hunt for accounts.

**Official Response from Roslyn Coutinho:**

> Love hearing the impact Census is having on your company, and thanks for referring us to other RevOps teams! Making Census more user friendly for non-SQL users is definitely something we're striving for. Our point and click audience builder, Census Segments, was the first step here, and there's definitely more in the works. Also really appreciate you sharing the feedback on field update logic, I’ll pass that on to our product team – they’re always looking to make continuous improvements to the sync experience. Feel free to drop feedback like this in our in-app chat at anytime. 

  ### 5. It’s helpful and pretty intuitive, but we prefer Hightouch

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Fivetran?**

The variety of connectors is pretty impressive

**What do you dislike about Fivetran?**

For custom use cases not supported by the connectors, it doesn't look like the API is as flexible as Hightouch. Also, I would like better alerting features like PagerDuty integration

**What problems is Fivetran solving and how is that benefiting you?**

Sync of data from Snowflake to Airtable

  ### 6. Straightforward integrations but support is terrible, business model and pricing are terrible

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Fivetran?**

Variety of connectors, ease of setup, no need to write code for many integrations

**What do you dislike about Fivetran?**

A simple Google Play Store sync can cost nearly 1000 USD a month. It's not even possible to select specific tables/collections to be synced in most connectors - by design. Support is barely existent and almost 100% based on India so expect only automated or standard answers. Billing is very controversial and shady. Hard to recommend at this point.  Fivetran now caters basically to huge organizations willing to spend five digits a month in ELT on the top-tier plan.

**Recommendations to others considering Fivetran:**

Do not waste your time on the free trial. What happens after is only bad experiences.

**What problems is Fivetran solving and how is that benefiting you?**

Fivetran aims to reduce the need to develop and maintain multiple integrations from many kinds of SaaS to Google BigQuery, Amazon Redshift, Snowflake. In my experience, we haven't realized many benefits due to the shady pricing model and non-existent support.

  ### 7. Fivetran was fine, but needs improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about Fivetran?**

It updates daily and accurately and great customer serivce! We had a great time getting to work with Fivetran, and they were very smooth in demo-ing the tool, showing us how to get the information we needed. They also helped us figure out a price point and solution that made sense for our business needs and we were able to negotiate a deal that worked for both parties! Since switching over to Fivetran from our previous ETL provider, we've noticed that the data is faster and more accurate. All of our users have been extremely grateful for Fivetran because it gave us reliable access to a dataset that we otherwise would not be able to extract data from, which has been highly crucial to success.

**What do you dislike about Fivetran?**

Unfortunately, while I love most of the features of Fivetran and am very grateful that we were able to use it for extracting Facebook Business Manager statistics, one area where we could see improvement is customization. There are canned reports that we have to use, even if we're only using one of the 70 fields available. As a result, we are needlessly spending money on information that is not being used. It would be great to have a feature that  allows for customization that we need in order to reduce costs

**What problems is Fivetran solving and how is that benefiting you?**

Fivetran is helping us bring our facebook data into Looker, our business intelligence tool, which is essential for use across many teams. This data is used by almost 100 people and is instrumental in making key business decisions. We are so grateful for Fivetran and especially loved how easy it was to set up!

  ### 8. Expensive and not always stable.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2021

**What do you like best about Fivetran?**

It's straightforward to set up and connects platforms into our data lake with Fivetran. 
The UI is intuitive and friendly. Support has been good.

**What do you dislike about Fivetran?**

It's expensive for what it offers, especially with other solutions around. 
We also had some connectivity interruptions. 
We had cost surprises, and the team has not been flexible in resolving those. 
Sales reps are on aggressive targets. 
As a result, we are moving away to other connectors.

**Recommendations to others considering Fivetran:**

Estimate your usage, so you don't encounter surprises.

**What problems is Fivetran solving and how is that benefiting you?**

Connecting ad platforms and analytics to our Snowflake database.

  ### 9. Good variety of connectors - Lacks on scalability and Customer Support

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2020

**What do you like best about Fivetran?**

- Easy to set up and configure
- Great support when it comes to setting up connectors
- Good choice of connectors
- For the connectors where it works, Fivetran performs very well

**What do you dislike about Fivetran?**

- Fivetran is not scalable for large datasets, when it comes to binary log syncs. We have run into problems from day 1, as we have 100s of GB worth data to be synced from a single  connector everyday. It has been over a month since the issue was first identified on Fivetran's end but there is no resolution in sight or even a timeline to resolve the issue.
- Fivetran's customer support is not very helpful as you have to constantly reach out to them for updates. On occasions, it takes them days to reply on threads or provide plausible updates.
- Fivetran sales team provided great support for 15 days before purchasing the product. But once the contract was signed that level of support was no where to be found.

Customer support is an essential service when buying into ingestion tools, especially at the premium price of Fivetran. But Fivetran fails to follow-through on scalability and customer support, from our experience.

**Recommendations to others considering Fivetran:**

Fivetran provides a 15 day pilot period, where you can use the tool for free and evaluate the tool for your needs. 
 I would say evaluate your data source connectors thoroughly before purchasing Fivetran. We did not connect our live database due to security reasons, before purchasing Fivetran. But it turned out to be a mistake as Fivetran has failed to perform well on one of our production source.

**What problems is Fivetran solving and how is that benefiting you?**

- We are trying to bring in data from multiple sources and build a central data repository. Fivetran has helped with easy setup on data ingestion and that has saved time for us in terms of building different data connectors in house.

  ### 10. Fivetran is a blackbox - when it works, great, but when it doesn't, good luck

**Rating:** 2.0/5.0 stars

**Reviewed by:** Michael E. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2020

**What do you like best about Fivetran?**

Fivetran is mostly automated, does not require much attention beyond initial setup, unless you have problems.  Graphical interface makes synching easy.

**What do you dislike about Fivetran?**

You aren't completely in control.  Fivetran is a black box, and when there is a problem, it's really difficult to diagnose.  Their support line is no prize, either.

**Recommendations to others considering Fivetran:**

Develop a good relationship with the company or else fixing problems will be very difficult.

**What problems is Fivetran solving and how is that benefiting you?**

Syncing external databases which we cannot control.


## Fivetran Discussions
  - [How else are you using Census?](https://www.g2.com/discussions/how-else-are-you-using-census) - 1 comment, 2 upvotes
  - [How to sync data from Snowflake to Salesforce.](https://www.g2.com/discussions/how-to-sync-data-from-snowflake-to-salesforce) - 1 comment, 2 upvotes
  - [When will an s3 destination be made available?](https://www.g2.com/discussions/when-will-an-s3-destination-be-made-available) - 1 comment, 1 upvote
  - [Is there a way to reduce the premium fee?](https://www.g2.com/discussions/is-there-a-way-to-reduce-the-premium-fee) - 1 comment, 1 upvote
  - [Can I reuse a google sheet&#39;s name that I just deleted?](https://www.g2.com/discussions/50619-can-i-reuse-a-google-sheet-s-name-that-i-just-deleted) - 1 comment, 1 upvote

- [View Fivetran pricing details and edition comparison](https://www.g2.com/products/fivetran/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A34%3A29+-0500&secure%5Bsession_id%5D=fe1f5ccb-8108-43db-aede-28615aae5712&secure%5Btoken%5D=bf104393a277e9cb73d689afb9f1c9cd01689d19cf03ccae58eaaf8921e06c5a&format=llm_user)
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## Fivetran Features
**Functionality**
- Diverse Extraction Points
- Data Structuring
- Consolidation
- Data Cleaning
- Cloud Extraction
- Visualization
- Data Extraction
- Real-Time Data
- Image Extraction
- IP Address Extraction
- Email Address Extraction
- Metadata Extraction
- Document Extraction
- Phone Number Extraction
- Auto Extraction
- IP Address Extraction
- Email Address Extraction
- Image Extraction
- Web Data Extraction

**Management**
- Reporting
- Auditing

**Management**
- Real-Time Analytics
- Solution Integration
- Infrastructure Compatibility
- Monitoring

**Data Management**
- Data Integration
- Metadata
- Self-service
- Automated workflows

**Data Management **
- Data Modeling
- Auditing
- Observability
- Data mapping
- Reporting

**Agentic AI - DataOps Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Functionality**
- Extraction
- Transformation
- Loading
- Automation
- Scalability
- Non-Relational Transformations
- Data Extraction

**Solution Provision**
- System Failover
- Pay by Usage
- Service Provision

**Analytics**
- Analytics capabilities
- Dasboard visualizations

**Functionality**
- Debugging
- Workflow Automations
- Notifications
- API Integrations
- Programmed trigger of data sync
- Incremental data sync
- Data audit

**Diverse Extraction Points**
- Diverse Extraction Points

**Additional Functionality**
- Data Storage Management
- Customizable Templates
- Multiple Data Sources
- Forecasting
- Reminders
- Multi-Language
- Visual Discovery
- Mobile Access
- Rules-Based Workflow
- API
- Customizable Forms
- Drag & Drop
- Third-Party Integrations
- Workflow Management
- Data Mapping
- Trend Analysis
- Compliance Management
- Data Connectors
- Multi-Channel Distribution
- Search/Filter
- Data Transformation
- Data Import/Export
- Data Synchronization
- Reporting/Analytics
- Surveys & Feedback
- Customizable Fields
- Forms Management
- Multi-Channel Data Collection
- HIPAA Compliant
- Metadata Management
- Secure Data Storage
- Generative AI
- Access Controls/Permissions
- Multi-Device Support
- AI Copilot
- Visual Analytics
- Audience Targeting
- Offline Response Collection
- Data Capture and Transfer
- Customizable Reports
- Activity Dashboard
- Dashboard Creation
- Version Control
- Query Builder
- IP Rotation
- AI/Machine Learning
- Data Verification
- Optical Character Recognition
- Batch Processing
- Data Aggregation and Publishing
- Job Scheduling
- Data Mining
- Proxy Rotation
- Geotargeting
- Data Aggregation
- JavaScript Rendering
- HTML Parsing
- Multiple File Format Support
- Data Cleansing
- Reporting & Statistics
- Natural Language Processing
- CAPTCHA Solving
- Integration Management
- Website Crawling
- Scheduling
- Bot Mitigation
- User Management
- Customization
- Proactive Error Detection

**Additional Functionality**
- Data Mapping
- Monitoring
- Charting
- Integration Management
- Reporting/Analytics
- Ad hoc Analysis
- Access Controls/Permissions
- API
- Match & Merge
- Real-Time Monitoring
- Metadata Management
- Pipeline Management
- Job Scheduling
- Dashboard Creation
- Data Storage Management
- Multiple Data Sources
- Data Import/Export
- Generative AI
- Data Quality Control
- Data Connectors
- Customizable Reports
- Single Sign On
- Version Control
- Visual Analytics
- Accounting Integration
- Real-Time Data
- eCommerce Management
- AI Copilot
- CRM
- Data Visualization
- SSL Security
- Search/Filter
- Real-Time Analytics
- Data Capture and Transfer
- Collaboration Tools
- Performance Management
- Data Synchronization
- Drag & Drop
- Data Replication
- Activity Dashboard
- Database Support
- Workflow Management
- Alerts/Notifications
- Predictive Analytics
- Data Migration
- Third-Party Integrations
- Reporting & Statistics
- Data Analysis Tools

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Monitoring and Management**
- Data Observability
- Testing capabilities

**Security**
- Security Compliance
- Data Encryption

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Cloud Deployment**
- Hybrid cloud support
- Cloud migration capabilities

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Fivetran Alternatives
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